- 370 N Mitchell St, Boise, ID 83704
- Commercial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Bartlett Roofing”?
Customer feedback for Bartlett Roofing is predominantly positive, highlighting excellent communication and support throughout the roofing process, particularly in dealing with insurance claims. Many customers appreciated the professionalism and efficiency of the crew, who ensured that both the installation and cleanup were handled well. The responsiveness of the sales representatives has been consistently praised, with several customers noting their willingness to assist with every step of the process. However, there are some concerns about the initial assessments and communication regarding insurance coverage, indicating that potential customers should approach with caution and be informed about their insurance situations.
What Users Like The Most
- Devyn was with us from start to finish, helping us choose the new roof materials and walking us through the entire process.
- Bartlett's team worked with my insurance company to realize what the city and state requirements are where I live.
- The quality of their work was excellent. Communication with the foreman was great.
- Devyn was ALWAYS available to chat, especially with the endless hurdles that came up throughout the process.
- Efrain and crew did a great job!
What Users Like The Least
- The insurance assessor determined no such damage, and instead it's just an old roof.
- I know I need to replace the roof eventually but am not in a position to do that financially right now.
- They were great, but I was not impressed with the initial insurance assessment.
Recommended Reviews
Be cautious. They approached me and convinced me that insurance would cover my roof, claiming wind damage. The insurance assessor determined no such damage, and instead it's just an old roof. So they won't cover the cost but are requiring at least repairs to be made. I know I need to replace the roof eventually but am not in a position to do that financially right now, but insurance doesn't care. Neither does Bartlett.
In the Spring, we knew it was long-overdue in replacing our roof. After getting several estimates, we decided to go with Bartlett Roofing…and were not disappointed! Devyn Enns, Bartlett’s Sales Rep, was with us from start to finish, helping us choose the new roof materials and walking us through the entire process. Most importantly, he worked with our insurance company on our behalf. The installation process was smooth and very professional and the crew took great attention in cleaning up after the job. We also had new gutters installed and a great job was done by the subcontractor, also set up through Bartlett. Thanks to Devyn’s professionalism and attention to detail, our new roof was installed with no problems or delays. I recommend Bartlett Roofing to anyone planning to have a new roof installed. Five stars all the way! Thank you, Devyn Enns and Bartlett for a job well done!
Working with Bartlett was unbelievable. They came out and did an assessment of wind damage to submit to my insurance. My insurance came back with a lowball figure to have my roof replaced about 10% of the replacement cost. Bartlett's team (Andrew) worked with my insurance company to realize what the city and state requirements are where I live. It took several weeks of back and forth before they came back with an 80% payment of the roof replacement. Their crews came out covered the yard with tarps to protect the landscape. They got to work removing then replace and completed all in one day. Their cleanup was spotless. I couldn't be happier with their team of professionals. I highly recommend for all your roofing needs.
Company Locations
Head Office
Branch Offices
- 370 N Mitchell St, Boise, ID 83704
- Commercial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
- Slate Roof