Hawaiian Built Roofing

Competitive pricing and fast service for completing our roof replacement which needed a lot of love! Would recommend to anyone looking for a quality roof, customer service and local feel.

These guys are nothing short of amazing. I told them I had an emergency that needed to be addressed asap and they hopped right into action. They're very professional, caring and knowledgeable. I couldn't be more blessed to find these guys when I did. Thank you HBR!

Edit after Hawaiian responded back:

Saundra you are correct that the shingle is a 40 year rated, but we have the emerald pro warranty. I already have all the paper work squared away for that.I’m not sure where your looking for a permit, but a permit was acquired, I have a copy of it and we have the pass inspection from the city as well. Sometimes it’s not just about price, but about a company standing by a policy they have and not bad mouthing other companies every chance they have.
I never included it in the original review, because I was trying to just focus on system, but my husband ultimately didn’t want to deal with you because he bought up instances where you bad mouthed other companies and how they did things. As he said “it just doesn’t sit right with me.” Your response to our review is just another example of this trying to point out that no permit has been pulled, when in fact a permit was pulled.

Original
We recently went through the process of having to replace our entire roof and got six different quotes from companies. Hawaiian Built roofing was one of the companies we worked with. They were actually in our top two for who we wanted to work with. Even though we ended up not working with them I will say the biggest pro we had for them is that they communicated very well and even made modifications to the roofing quote and met with us a second time in person.
The main reason we ended up not working with them was because we didn’t feel like they were living up to their “apples to apples” guarantee. In the contract they gave us to look over they stated that if you could a roofing company that would do the exact same job but for less than they would refund the difference and give you a $50 gift card.
I ended up getting multiple other quotes that used the same shingle, had the same process for underlayment (ice and water shield, starter shingle etc), however they were roughly $3000-$5000 less than Hawaiian, and they included the Valley Metal.
I shared all of this with Saundra and they came back with Option 1 - doing the metal valley and doing ice and water shield on 100% of the house. For the same cost $35,000. Or option 2 - A traditional valley package that would reduce the price by $1500.
She also offered to come over to take a more detailed look of everything, which we took her up on. After meeting with her and going over everything she told us that Certainteed was having a sale on some colors of shingles and she would look at those and get back to us. She was able to get the Certainteed in a specific color for $33,000 or the Malarkey Vista in Storm Grey for $33,000.
We did some more research and learned that it’s not recommended to put ice and water shield on the entire house as it can cause condensation build up if its not put in 100% correctly. We also learned that the Malarkey shingles are a better quality than the Certainteed. The Malarkey also has a better warranty overall. At $33,000 they were still $3,000 over the other company that we were considering that was going to use the Malarkey Vista.
After my husband and I talked about it we decided that we didn’t feel like they were standing by their apples to apples guarantee. My husband also felt like Sandra was “putting down” other roofing companies. I didn’t see it as much as he did. I took what she was saying as trying to explain why their company was “better” than other companies by focusing on the fact that they don’t subcontract out etc. I will say that when we told the other company that we were choosing between them and Hawaiian they said “that makes sense, they are our biggest competition.” The company we chose doesn’t subcontract out either, we made a point of asking and checking the contract for it.
We ended up going with the other company who got us the Malarkey Vista shingle with a 50 year non prorated warranty for a couple thousand less than their original quote due to deal they were having.
I wouldn’t have minded working with Hawaiian Built Roofing, but wasn’t willing to pay $5000 more for the same system.

I was so fortunate to have this roofing company as a referral from a friend. They are so courteous, friendly,knowledgeable, professional and completed the work in a timely fashion. I would recommend them to anybody who needed roofing work done.

Great group of folks. Great work. I had a choice, spend $2K to put on gutters, risk putting them on myself, or clean my gutters every fall and spring. Instead I use Hawaiian Roofing. I figured I can get 11 years of service for that amount (even with inflation) and just pay yearly.

Amazing service and communication. As a local real estate broker, I depend on various trades to help out my clients. Hawaiian Built Roofing always comes through for all my roofing needs. Call on then for great service, honest and transparent dealings, and fair pricing.

Recently had y’all fix my shed roof. Your price was fair and your installers did a great job and didn’t leave a mess behind. Will definitely recommend you to my clients in the future.

Reasonable price, very knowledgeable about the best roof. Got a quote quickly, didn't have to sit throught a long sales pitch about roofs. Had great conversation on the phone. Would recommend!!!

Fantastic experience with Hawaiian Built Roofing! The communication was very clear and transparent. Additionally, the technician was as friendly and professional as the office staff. Would recommend!

I contacted Hawaiian Built Roofing due to a bathroom vent leaking from my roof..They came out next day and installed a new one..They are amazing . Dependable, Friendly,Great pricing,and did a wonderful job..I would recommend them for any roofing repairs...

Hawaiian Built Roofing made a very stressful situation very manageable. They did everything they said a a little more. They answered all my questions even my dumb questions as they went along. They were timely and offer on going services that keep the roof healthy. Do your roof work with Hawaiian. You will like these people. Jerry C

Thank you Israel and your whole family for such a good job and for being so patient and diligent during the rainy, cold season.
I will definitely like to have you inspect my roof each year to keep it up to par. I will be in touch.

A couple days after Christmas we got a leak at the base of our chimney that flooded behind our fireplace. Our water restoration team recommended this fabulous roofing company and we cannot be happier with the results. They got us taken care of quickly and did a remarkable patch job. Looking at the roof you can't even tell that we used to have a chimney. I highly recommend this fabulous team! Thank you Sandra for having such high standards and for making this adventure as painless as possible!

Hawaiian built roofing is fantastic. We have worked together on a number of projects and they have always come through.
Very informative on the purchasing process, helping us and My customers to make the best decision for their home or business.

I called Sandra at Hawain built roofing on Tuesday afternoon needing a roof jack installed asap on a commercial roof & they had it completed by this afternoon. Quality work, very fair prices, friendly staff. My go to roofers!

Hawaiian built was great to work with. I’ve had issues with our almost flat roof for years. They recommend their PVC product and through several weather test so far this season we’ve had zero issues. They were very professional, always cleaned up, and I no longer stress when we receive a ton of snow or rain.

Highly recommended.

I signed up for the yearly roof plan, it includes a cleaning, inspection, and gutter cleaning each year. So far it's been great!

Hawaiian built roofing has been great to With on numerous different occasions. As a contractor, we run into roofing issues all the time. Hawaiian built is prompt, responsive, and gets the job done every time. From the second I call to having Sandra reassure me that everything is Going to be OK And offering Solutions on the spot, I know the job will be taken care With the upmost respect and with the highest quality of work that I would expect from my employees. I can confidently say that Hawaiian built roofing will be who I use for roofing for as long as I’m in the treasure valley.

Easily the best roofing company I've ever dealt with. They repaired and replaced section of roof from a bee infestation at my home and addressed a very complex issue with water damage to my chimney. Sandra went above and beyond anything I would have expected in this situation. She’s the best. Her knowledge and expertise are impressive but she also explains things which helped me understand the issues with my roof and how to solve them. Her crew is also amazing. They cleaned everything up and left everything looking great. Highly recommended. They are so good, in fact, another retired roofer told me they are the only company he lets work on his own house. Look nowhere else for roofing needs…you’re wasting time!

I found HBR by posting on the Emmett Local Facebook page. I had numerous responses and most recommended them. I now see why. From the very first call to them, they were extremely professional and accommodating. The pricing was fair, and they stuck to their quote. The communication was excellent, as was their work. I couldn't even tell they had been here except for the new roof. No messes, nothing...
I can't recommend them enough.

Sandra, Kenny, and the crew at Hawaiian Built Roofing did a great job on replacing and installing my new roof. They went above and beyond in making sure that everything was done to my satisfaction. I had forgotten about a small bay window with a few shingles on it and they redid that also so it would match the roof! I’m so happy I chose a locally owned family business to do the job and as a bonus they handle any warranty issues in house should the need arise.

I definitely recommend choosing them for your next roof as they are knowledgeable, and will communicate and work with you through the entire process. Thanks again Hawaiian Built Roofing, or as I have now learned, Mahalo nui loa!

Sandra and her team were awesome! Friendly, efficient and always responds quickly to text messages. The roof looks great. Thank you again.

We called Sandra at Hawaiian Roofing when we noticed a suspicious spot on the ceiling having had a good experience with them for a previous roof repair. They came quickly to evaluate the roof and sent an estimate. Ben and Ariel came to do the repair. They were very polite and friendly. Ben let us know when the work was done and they had cleaned up the debris. Everything looks great.

The crew of Hawaiian Built Roofing did an excellent job and
cleaned up the site when they were finished. They worked from sunup to sundown to get the job done quickly. It was amazing how fast they were able to plow through the old shingles. Very satisfied.

Hired Sandra and her company Hawaiian Built Roofing to put a new roof on my house. Sandra and her staff were very professional and detailed in their work. They arrived on time and completed work on the time scheduled. I was really impressed with the daily clean up that was completed before they left each day.
I grade the service and completed work as 5 star, this owner and staff really care about customer service and image of the company. They are committed to success through the work and service they provide!

Thanks
Bill Berry

Hawaiian Roofing, thank you for an awesome job. It was a pleasant experience from a family owed local business. Your service was very professional. You were very prompt. Your employees were very careful with my yard, flowerbeds. Your cleanup after removal and job completion was great. I highly recommend your service.

I actually graciously won the sun tube and it is amazing what a difference the natural light makes! It was installed very quickly and they were very polite. I highly recommend getting one! Thank you for bringing more light to my home!

Sandra with Hawaiian Built Roofing is extremely knowledgeable in everything roofing and gutters! She went over the new solar shingle and I was blown away at the technology that is available for my roof. She runs an honest and transparent business with high quality outcomes. Highly recommend Sandra and her amazing team at Hawaiian Built Roofing!

I needed a roof replacement for the house I was selling. They started at 7AM and finished the roof at 8PM - one day roof! I was stunned.
It looks great (google appears to be rejecting my photos) and the crew was friendly and meticulous about protecting our landscaping and cleaning up the residue. Five Star service.

Once again I have to say that
I am amazed on the service and I will call them again for my next project
Waltraud

Hawaiian Built Roofing did a great job replacing our roof. Israel was really helpful in helping us understand our options and find the best solution for our roof. Didn't feel pressured or rushed. The job was done well and quickly, and Sandra and the team worked to make sure everything met our expectations before wrapping up. I had several questions during the process, and Sandra was incredibly responsive and understanding about my needs.

If you need a roof repair or replacement and want a company that will work with you to ensure you're happy with the result, I'd highly recommend Hawaiian Built Roofing!

They are a very professional roofing company that knows their craft. From start to finish their communication was easy to understand and they answered any questions I had along the way. Very efficient with their time and focus on quality.
I hightly recommend Hawaiian Built Roofing.

Ben and Carter did an amazing job on my roof. They were very professional and I can't even tell there was wind damage before they came out. I would 100% hire them again

I was referred to HBR via Copper Cloud gutters! Both companies were responsive, quick to remedy my problem and were reasonably priced!

Additionally, I called on Sandra for advice regarding a small shop roof job! She also referred me to an electrician, which I desperately needed. She gave me extensive directions as to how to do my roof myself and not only that but called her supplier and ordered what I needed to complete the job! Sandra's knowledge and willingness to help exceeded my expectations and for that, I am exceedingly grateful! Also, she went above and beyond sending me a very thoughtful thank you card! My job was only $235.00! But I felt like a valued customer! Mahalo Sandra and your team!

As a high end custom home builder, we here at RCI can choose to work with anyone. We work with Hawaiian Built for multiple reasons: the level of experience and professionalism we've found with them is top tier. Communication skills are are a necessity in our busy schedules and I've never had difficulty getting in touch with them. I also receive feedback and detailed inspection pics without having to ask, which is key for anyone with a busy schedule- not having to chase down someone we're working with. Lastly, cost for services is fair. They are competitively priced and that's a huge plus for a company as proficient as Hawaiian Built. Highly recommend them for any roofing work.

Great service . I called them because of a roof leak at my personal home and they responded very quickly. I used them to re roof my commercial building and they did a great job. Highly recommend.

Sandra and her team did an excellent job. They gave me a great deal on upgrades and I never felt pressured to buy what I didn’t think I needed.

We are so happy with our decision to use Hawaiian Roofing company. We chose this company because of their professionalism, product and warranty. Dealing with Sandra was very easy from getting a quote to finishing the roof. Replacing a roof is never something you want to hear but Sandra was always there a phone call or text away, especially since we were not living in our home at the time the roof needed to be replaced. We trusted her and her crew and they really came through for us.

I called Hawaiian built roofing for a small roof repair and inspecion and they did a terrific job! I signed up for the annual roof inspection care club and now I will receive a discount on anything else I need while getting our gutters cleaned and roof inspected. Highly recommend this company for any roofing needs!

Sandra and team are outstanding! I highly recommend them and encourage anyone needing roofing services to give them a call.

A few years ago we had Hawaiian Built Roofing, replace our roof. At that time they were professional, efficient, and respectful. We were made aware of an issue with third-party vent covers and contacted Hawaiian Built Roofing. They showed up at our home in two days time, were professional, cleaned up the building residue, and even cleaned out part of our gutters. I highly recommend them and have told many people about the quality of their work.

This is the team to hire for your roofing needs. Super communicative, reliable and easy to work with. They showed up and did amazing work in a timely manner. Their warranty is more than a sheet of paper; they confidently stand by their work. Hire them.

My home is the most important thing in my world after the health and safety of the people I love. When I need a contractor, I want to hire somebody with a proven track record that does excellent work at a reasonable price. I needed some work done on my home after another roofer's work resulted in serious damage, and Sandra at Hawaiian Built Roofing stepped up and provided that. I highly recommend this company for their outstanding customer service, professionalism, and workmanship.

Hawaiian Built Roofing is wonderful. Very informative in the process and show up when expected. They are so efficient they also helped our neighbors!!

Excellent service and quality! Had a small leak on an industrial building and they were out there the same day and finished quickly. Have had no complaints from the tenant since!

I loved the attention to detail. I understood right away what they were going to do and how much my roof would cost. They even clean up after themselves and respond even after the job is done.

Sandra and her team are great! I know my roof is towards the end of its life, so They came out, did an inspection and gave me all my options. I will be using Hawaiian Built Roofing once I’m ready! Highly recommend!

Had an outstanding experience with Hawaiian Built Roofing company! They demonstrated professionalism from the very start, and trust was established effortlessly. The entire team is exceptionally professional, leaving a lasting positive impression. Received sincere and valuable feedback, and they went above and beyond to promptly resolve my roof issues. Don't hesitate to include these guys at the top of your list for a roofing quote; satisfaction guaranteed! They treated my family and me as a top priority, making us feel like part of their own. Highly recommend calling Hawaiian Built Roofing for all your roofing needs—they're the best!

Great service and follow-up. They cleaned our gutters with the maintenance plan and found a few small issues that need repairs.
Highly recommended!

Sandra and Israel at Hawaiian Built Roofing and their roofing crew did an outstanding five star job from the beginning to the end of my roof installation. From adorable Israel coming to my house (on-time) for our roofing estimate which included a detailed overview of the product and what to expect during the installation process to Sandra being an excellent communicator with me throughout the process to the roofing crew being polite, courteous and competent in the install process. All of my very particular requests were met at every aspect during the process. Sandra even over delivered. She was tasked with communicating with my insurance company, she bounced back from a shingle shortage and made sure my roof install was high quality and done right. I interviewed 3 companies before I chose Hawaiian Built Roofing. Let me save you some leg work. Give them a call and have Israel come by and give you a bid. I am looking forward to seeing them this spring for my annual roof clean that is included in the price of my roof. Five Star Company! I highly recommend Hawaiian Built Roofing.

I highly recommend Hawaiian Built Roofing based on the quality and beauty of our new roof. They have a great team of their own employees and don't sub-contract the work out which gave us great confidence in the quality of the installation.

I highly recommend calling Hawaiian Built Roofing for any roof repairs. They have awesome customer service, they are prompt, courteous and do a great job.

Hawaiian Built Roofing and Sandra were awesome and did such a great job on our roof replacement. Everyone was super nice and professional and went way beyond what needed to be done. We could not be happier. I would 100% recommend Hawaiian Built Roofing!

Good people, great prices, and they give a free roof inspection with gutter cleanings. WE at Poor Man Window Cleaning, refer our gutter cleaning requests tonthem.

If you are looking for quality and personalized service, Hawaiian Built Roofing is where it's at. Not only are they a locally owned & operated family business, but they care about your roof. When other companies might make up problems or add products just to increase their paycheck, HBR actually takes the time to inspect the roof and offer products that will add value to your home or business, not just fix a problem. Give them a call and you won't be dissapointed!

Excellent service and value! Job was completed timely and properly; they really made sure that any issues I had with the roof were addressed and repaired. BEST roofing company I've ever hired!

Best roofing company in town! They are incredibly honest and I deeply appreciate that. No beating around the bush or wasting time. You won't find a more caring roofing company!!

The BEST in BOISE for sure. Great workmanship, professional and timely. Highly knowledgeable and wonderful to work with. I refer all my clients to Hawaiian Built Roofing

Hawaiian Built is quick at responding; great at diagnosing the problem and efficient at fixing the issue! Always appreciate all their work!

Hawaiian Built shows up when they said and finished when they said. The office and roofers are knowledgeable and professional.

Everything they said they would do, they did! They answered their phone, they were wonderful to talk to and they were incredibly efficient. Can’t say enough positives for this company; if you need roof work done, this is the company to call!! They even helped us recaulk windows!

The new roof has made a noticeable improvement! Easier to keep the home cool. Hubby says it feels like the house is breathing now.  Plus I logged into our Idaho Power account and with our smart meter, I'm able to see that our energy consumption is already down by about 14%!  And the roof itself is beautiful!  I highly recommend Hawaiian Built!

Sandra and her team were able to help us on a few inspection findings on the sale of our home. She responded quickly and communicated regularly. The team came, did the work and left without us even knowing it. She promptly sent me pictures to evidence the fixes and we were able to take care of the issue within a few days! Thank you Hawaiian Built!!!

Can’t say enough good things about this company. Meticulous workmanship, started work promptly at 7:30 every morning including holidays. They took great care not to damage landscaping and cleaned up worksite every evening. All charges were explained ahead of time. Forman was on site everyday. Hawaiian Built owner came by to check in with us several times and was always in touch with us via ph and text. If we ever buy another house we will hire Hawaiian Built Roofing no question about it. Hire the best, it will save you money in the long run… We learned the hard way. Thanks to the roofing crew for a job well done!

Hawaiian Built roofing was the best decision we made when replacing our roof. They are knowledgeable, professional, reliable, fast, clean, and very responsive. Sandra, is knowledgeable in dealing with your insurance needs. Their team removed the old shingles, explained everything to us; told us about products that can help us save energy, and got it all done within a few days!
I recommend giving them a try!!! Tell them you saw my review! Great people to work with!
Mahalo to the Daffer Ohana for treating us so well!

It’s a family business. The team is amazing, they truly value their customers’ opinion and will always go the extra mile to satisfy their clients. I had a great experience with them and I truly feel I am part of their family.

We had a warranty issue with our shingles from a previous roof installation. Sandra was able to send someone out to check the shingles and then worked with the manufacturer to let us know what documents would need to be submitted for the warranty claim. She was so helpful during the process. I was shocked at how fast she was able to get her crew out to install our new roof and new skylight. She communicates in a timely manner and the roof looks amazing!

We had our entire roof replaced. So happy with the results. Sandra always answered all of my questions quickly and explained every step of the way. Would definitely recommend!! We also had a Sun tube put in. Love the light in our previously dark bathroom.

They were great. Repaired my roof properly. I won't be using any other roofing company in the future and highly recommend.!

Hawaiian Built Roofing did a great job on our roof replacement. Their employees were friendly and knowledgable and they handled our job in a quick and efficient manner. And they left the job site completely clean! We are very happy with their service. Thank you Hawaiian Built Roofing!

We had our roof replaced years ago by these people and have been happy with the work. Recently our roof had some damage so we had them back out to repair it. They came
out, assessed the damage, gave us a bid and showed up on time and completed the job. I love these guys. They are very professional and reasonably priced. They have never left a mess, are fast and efficient. They take the time to explain what is being done and get after it. Highly recommend!

If you need your roof repaired or replaced I would highly recommend Hawaiian Built Roofing. Not only is the product good, but the customer service is amazing. This is the way businesses should run . They were on time, very professional yet friendly. Very polite, always left area clean when they left. If I had any concerns or questions they were addressed promptly. They were a pleasure to work with.

Would definitely recommend to anyone. They are quick, efficient and professional! Very happy with the work that was done on our home!

I was excited to use these guys as they seemed very kind and professional. I had a leak over my carport, and they assured me that they would fix everything properly. I spent $1,600 for the repair and with the first rain it leaked worse and in more places. I contacted them immediately and was told someone would come out and contact me. Time went on, called again, etc. It's been almost a year and 5 phone calls, and no one has come out or gotten back to me to either re-patch it OR replace the whole thing. If I hadn't used them I'd have an extra $1,600, less water damage, and and probably a properly fixed or replaced roof. I'm honestly pretty disappointed.

There were lots of problems uncovered when they stripped off my old roof but they were great about keeping me informed and were able to remedy all the issues and design it better so those things didn’t happen again. They were also great when I had a leak, they came out and fixed it very promptly.

I had roof leak and HBR came to fix and it was determined I needed a roof replacement immediately. This job was completed in harsh winter weather with the Holidays almost here.They were very knowledgeable and kept me informed daily of the status. Fantastic work ethic, pride in their work, friendly and cleaned up daily. Having the roof replaced was necessary and stopped further damage.

Sandra and Israel led a total replacement, repairs, and structural support on a house that has had leakage problems for the last 30 years.

Several other contractors ghosted us when they failed to stop the leaks and didn't want to fix their work. The Hawaiian Built Roofing team quickly identified what was wrong and fixed it. No leaks since.

Some things we loved -
- Hawaiian Built Roofing offered us an additional warranty on top of the manufacturer's. I was at my wit's end with other contractors taking thousands of dollars and not stopping the leaks.
- I was always comfortable asking Sandra questions, and felt like my concerns were taken seriously.
- The team finished our roof through a really snowy week.
- Sandra added some thoughtful personal touches (thanks for the coffee!) and was able to get a REALLY nice shingle upgrade.

I am so relieved my years-long problem is solved. This roof has (literally) been a looming over my head for years now. Hawaiian Built Roofing took care of it quickly, promised long-term support, and were lovely to work with. Thanks again!

Did my mother in laws house, saved her over $10,000 and the warranty they offered was even better than the higher quote. Also love that they are local and care about their quality unlike big national companies that are here one day and gone the next.