Bartlett Roofing - Kennesaw, GA

I was told they'd start at 6 AM so I woke up early. At 6:03 I had dudes (and at least 1 lady) climbing ladders onto my roof. Another team installed tarps around the perimeter of the house to catch anything that fell.

Over the course of the morning the old roof was torn off. The crew on top stripping the old shingles and making necessary repairs to the roof. The crew on the ground keeping the tarps clean and the collateral damage to a minimum.

Some decking was replaced, a cricket manufactured, and the new roof was done by late afternoon. The crew cleaned up and bugged out to hopefully grab a beer or two after a hard day's work.

The entire process was well planned out and implemented. We knew what to expect and when to expect it. The cleanup was very important to us as we have a couple of dogs. So far, after a week, we've only managed to find a hand full of nails (fewer than ten) on the ground. Given how many came off of the old roof and went into the new roof we're impressed with the cleanup.

The roof installation at my house was done professionally. While the other team members were working, the job was inspected periodically, making sure everything was installed properly. At the end of the job, the cleanup was done with no problems to report. The magnet was used on several occasions to ensure there were no lose nails around. Let me add here, the work was done in a timely manner also. Great Job Bartlett Roofing!

Justin Ely from Bartlett Roofing went above and beyond in getting my roof replaced. His team provided professional great looking results. Justin worked diligently with my insurance adjuster to ensure all details were covered and no surprises. The work was done on time & did a great job with clean up. I highly recommend Bartlett Roofing. Thank you, Justin Ely, for all your hard work.

Had a great experience with Bartlett Roofing. Justin was honest, professional, and easy to work with and kept his word every step of the way. The company offers flexible payment options and helped us work through insurance. Highly recommend if you’re looking for a solid roofing team. We’re even thinking of using them again to match our gutters to the house.

Talon was awesome to work with! Very understanding and had a lot of patience when it came to shingle selection. Bartlett Roofing did a fantastic job and I’m glad I chose this company to do my roof replacement. The job was completed within a day and they cleaned up after they were done. I would recommend this company to anyone who needs a roof job done!!

Talon was incredible to work with! Very professional and friendly. He made the entire process seamless and easy! He took care of EVERYTHING!

I was previously told by another roofing company that State Farm would never cover the damages on my roof because it was too old. Stacey Moody however told me that she though I had hope in getting my roof replaced but that she could make any promises other than she wouldn't give up on helping fight for me. After 7 months of continual battling State Farm she helped me get not just 1 but 2 of my roofs fully replaced. I felt hopeless at times that State farm was never going to help me but she did not give up. Not only did she get me fully covered Bartlett Roofing also upgraded me to a 50 year architectural shingle. I previously had a 20 year 3 tab shingle. The day of installation they sent a crew of 12 and they got both roofs put on in hours! My roof looks great! I highly recommend giving Stacey a chance to fight for you.

I’ve had a great experience with this company. Their customer service is excellent, and they appear to be fair and transparent in their pricing—never overcharging for specific jobs. On the three occasions we interacted to discuss the work, they were courteous, informative, and focused on ensuring I had all the details needed to make an informed decision.

I feel confident in the quality of the workmanship performed on my home and trust that it will hold up well. Thank you again, Justin and Waylon, for your professionalism and dedication.

Justin at Bartlett Roofing made the whole process easy and stress free. My roof turned out great and the guys who built it were so quick and efficient. I’m very happy and would highly recommend them to anyone.

Bartlett Roofing was phenomenal from start to finish! We’ve always been apprehensive of answering the door for roof repair solicitors, we’re definitely glad we answered this time. Justin was extremely knowledgeable and helpful. He spent an entire afternoon on our roof documenting and marking damage from hail and wind. He even had storm data from when the damage may have occurred.

Justin was instrumental in ensuring my home insurance would cover the replacement. We had given up after being denied at first; however, Justin’s determination and professionalism helped us get another roof assessment and the replacement was approved!

We scheduled a date to have the roof replaced and, due to HOA conflicts, we were able to push it ahead a week without any issue. The materials were delivered on a Monday and the crew was setting up to install at 630am on Tuesday. The roof was finished in the evening. Amazing work!

Justin called me a few days later to say he noticed extra work that needed done. Work that I wouldn’t have even noticed. The crew was back the next day to adjust.

10/10 recommend Bartlett Roofing.

I had a great experience with Bartlett roofing. They exceeded my expectations throughout the entire process. From the negotiations with the insurance company to the actual installation of the new roof, everything was handled professionally. I highly appreciate the job they did and would not hesitate to do business with them again.

We had an excellent experience with Bartlett Roofing in Kennesaw, GA. From start to finish, their customer service was outstanding. They guided us through the entire insurance claim process, making everything seamless and stress-free. Their team communicated clearly at every step, ensuring we understood what was happening and what to expect.

What truly stood out was their genuine knowledge and eagerness to assist—not just to make a sale, but to truly help us as a homeowner. Their honesty and professionalism gave me complete confidence in their work. If you're looking for a roofing company that prioritizes customer service and integrity, I highly recommend Bartlett Roofing!

Justin provided exceptional service during my roof inspection. He was professional, transparent, and thorough, taking detailed pictures and clearly explaining his findings. I especially appreciate his willingness to conduct a second inspection to address concerns and ensure accuracy. His dedication to going above and beyond gave me confidence in the process. Thank you, Justin, for your outstanding work!

BEST ROOFING COMPANY TO WORK WITH!! As someone who has gone through the struggle of filing an insurance claim and meeting with numerous roofing companies for quotes and guidance, nothing compares to the quality of service and care provided by Bartlett. Stacey Moody, the sales rep we worked with, fought tooth and nail with our insurance adjuster, who originally denied covering any damage on the back, and provided an amazing documentation of all the damage- pointing out where signs of damage were and explaining how it was caused by storms. Her and Brandon, who got on our roof and took all the pictures, helped solidify our case which led to our insurance approving our full roof replacement! Stacey kept communication with us throughout every step of the way, and everything went smoothly the day of the replacement.

The roof installers truly cared about my home as it was their own and ensured our personal belongings were protected. They came in early and got to work immediately, keeping us updated of their progress as they went, and the quality of their work is amazing! You can truly tell that these are experienced, talented individuals, and I recommend their craftsmanship to anyone that wants a job well done!

Look no further, this is THE roofing company you want handling your claim!

As a retired builder with 45+ years of experience and now a rental property manager, I’ve worked with many contractors over the years. I can confidently say that Talon B. is one of the best. He isn’t just focused on sales—he truly prioritizes customer satisfaction. His professionalism, knowledge, and excellent communication made the entire process smooth and stress-free. I highly recommend Talon Brown and Bartlett Roofing to anyone in need of quality roofing services!

Had damage from the hail storm, Bartlett came out to do an estimate. They were there when the first adjuster came out and was completely full of crap and said there was no damage. I fought with the insurance company, emailed the CEO, called and called. Bartlett didn’t run away, didn’t move on. They were there to assist and check in to see how things were going. I was able to get a second adjuster out and Bartlett was there again. Roof was fully covered and replaced. Didn’t spend a dime over what was covered and they assisted with more justification to ensure everything was covered and replaced properly. Can’t say enough about the job they did, the customer service, dedication, and care from these people. You won’t regret calling them.

Talon with Bartlett roofing is the Shhhh, that MFer knows what he is doing ya'll! Very satisfied with my new roof!

Y'all need to be careful! BEWARE! WE HAD A CLAIM FILED ABOUT 3 YEARS AGO WITH STATE FARM. We had about three contractors who tried to get State Farm to pay for our roof because it had obvious wind damage and could not be repaired. Talon Brown with Bartlett roofing came in and fought like a lion for us with our insurance company. Honestly, we didn't know if we were going to get covered by Snake Farm, and truly felt like giving up before we met Talon. He went back and forth, and stayed in great communication with us for about 8 months, until State Farm could not deny all of the facts and evidences Talon was presenting to them. No joke, he got on our roof and documented so many times that he started to become a regular in our neighborhood. I remember he made an adjuster sound like a complete idiot on the phone when they were trying to give us some BS why they wouldn't pay. He did get us fully covered which was truly a godsend. While he was battling our insurance company he made sure our leaks went away and did not charge us for any of it. We refer Talon to anybody we know that has an insurance claim where they got denied. I know there's a bunch of people out there that are going through it, and all I can tell you is you should give Talon and Bartlett a shot. We did, and they gave us outstanding results when so many other contractors couldn't. We are living proof that these guys know what they're doing. They also upgraded our roof to a 50-year architectural at no extra charge, and all we can say is this is one of the best roofing companies ever! Fully covered. 50 year roof. State Farm paid for it. Thank you again! Amen!

David and Ryan were absolutely amazing to work with, and worked with us every step of the way, from filing the insurance, to getting it done in a timely fashion. I highly recommend these guys to get it done, and get it done right. Definitely 10/10.

This is the most amazing and awesome roofing company I have ever come across, if you don’t use them you could be SOL. They stuck with me through the insurance fiasco from a tree fall claim. They were by my side the whole 8 months, and it would have been a lot longer had they not helped. Talon Brown and his manager Ryan Easton were so helpful and patient with me through this whole ordeal. I love that they also showed me videos and pictures of the damages, and the roof installation! I know I have a great roof. You are doing yourself a disservice if you don’t use these guys! I will use them as a recommendation for anything else around my house because of the integrity and transparency of there work!

Thank you Bartlett Roofing! This beautiful roof was completed with no pain! Thank you for your professionalism Talon, and God Bless!

Great team from sales to work crew. Appreciate the updates while crew was working. The Owen’s Corning materials are top notch. Thanks!

Talon Brown came by after New image roofing told me they couldn’t take care of me because I had State Farm. Talon was able to get State Farm to cover me for a hail storm we had in September of 2023. He got me fully covered, also hooked me up with a lifetime roof that looks absolutely amazing, and their QC named Waylon Carter did an amazing job helping the crew make this a perfect install for me.

Talon Brown with Bartlett Roofing came to the rescue! Our roof was leaking the whole 7 years we lived in our house in Hiram. The roof was supposedly installed by Elite roofing, but it was not the best job, and they kept charging me more money to come out and NOT fix it. My roof is all fixed now! Talon knew that the pipe jacks were mis-installed, the roof needed transitional metal, and the box vents I had near my eave were mis-installed, leaving my roof in need of a big repair! Great job, cleaned up the mess real good, and did it all in a day!

Talon and company were outstanding. Talon was very thorough for the inspection and follow up with the insurance company. The workmanship his company did on the replacement roof was second to none as we had a new roof in our past by another roofing company. His crew completed the job in one day and we have a large house. I feel comfortable in recommending Bartlett roofing to all.

Talon from Bartlett Roofing in Atlanta stopped by my house to ask about our roof following a storm last Sept which went over our house with strong winds and hail. He then showed me photos of weather radar confirming the storm had passed over my house along with photos of damage that had occurred to other houses in the area. Talon was very easy going, but also gave me confidence in his ability to inspect our roof. As it turned out, there was significant damage all over my roof which had been replaced 10 years previously. Talon joined me in calling State Farm Insurance Company and we filed a claim together with Claims Representative. Most importantly, following that initial call, Talon told me when I hear from State Farm again about scheduling their inspection to insist with State Farm that they only send a State Farm Licensed Adjuster to complete my inspection. They tried to send a 3rd party inspector and because of Talon, I said no. Then they tried sending a State Farm employee who wasn’t licensed, and I said no. Finally, they sent a State Farm Licensed Adjuster. When that guy came to our house, Talon & I met him, and Talon showed him the same photos of the radar and other damaged homes nearby. Talon established immediate credibility with the State Farm Licensed Adjuster, and he also showed the Adjuster all of his chalked up hail marks. The Adjuster was very appreciative and agreed to replace our entire roof and gutters, and wrote me a check on the spot. It was pretty incredible. Then Talon’s Bartlett Roofing crew came out and did a phenomenal job replacing our roof with the perfect Owen’s Corning Duration Designer color matching our brick - Black Sable. His crew was quick and very professional, and they completely cleaned up my yard and left it better than they found it. Thank you Talon and Bartlett Roofing!

Talon knocked on my door, within one minute of talking to Talon I realized he was a quality person, not just b.s. ing me, and trying to make a sale.
I’ve never had a roof done before, but it seemed to me everything went very smoothly. I mean no joke, the roof guys came at 6:30am and that what was the time given to me, and the process with Allstate was just as Talon explained it to me. It took time, and I loved how Bartlett killed Allstate with kindness!
When they put the tarps down, the tarps on the steps were tricky, because they were not very visible anymore, and my wife had difficulty traversing through, until I tacked them down.
I am grateful there was a storm because we knew we needed a roof, and getting it all covered was good, but working with Talon, and his boss Ryan was great.

I met talon when he was installing a new roof for my neighbor. Talon was very easy to work with and he was extremely helpful getting the ball moving with our insurance company. There was a time when communication was a bit off but Talon made sure to get back on track and keep me in the loop. The install was quick and the crew did an amazing jump cleaning up and making sure to gather all the nails they possibly could! They also fixed the flashing in my house and it looks so much better! Highly recommend!

Talon came and knocked on my door. I experienced great communication with Talon. He clearly outlined the process, which actually then happened. Honestly, I had very low expectations. I did not expect to get my roof covered, but he helped me navigate the insurance company’s hurdles. The install was done in a day as well. I would (and have) recommended him to my neighbors.

Talon came at the right time! I was extremely tired and almost hopeless for my roof. My insurance company was not taking care of the replacement, even though I had a lot of storm damage on my roof. I started the claim back in 2021 and there was three contractors, and even a public adjuster, that couldn’t help me with Allstate.

Talon told me that he might be able to help me. He let me know that there was a process, and it had to be done right when dealing with the insurance. He actually made it happen! My whole roof was covered, and I honestly could not believe it at first.

In four months, Talon and his company Bartlett Roofing did what 4 other companies could not do, for almost 4 years. There is nothing bad I can say about working with this company.

I loved picking the right shingles and colors, my roof is looking great! I’m happy to refer this company, they truly are the best, and best believe I did some research on them!

If I could give them 100 stars I would!
There’s a guy who would not stop coming by and I have to say, I am glad he did! I thought I was getting a darker color shingle, so I am not completely happy with the color, but everything else was great. The install I have to say was very good and clean. No nails found yet! Thank you Talon Brown for giving me an amazing roof I barely had to pay anything for, and getting my insurance to pay for it!

I found these guys on the Owens Corning Website when I was looking for a certified platinum preferred contractor to do my roof. Working with Talon Brown was awesome! The attention to detail and the willingness to go 1000% in on my insurance claim with me was why I recommend them!
The only thing I had an issue with was when my payment accidentally got hung up twice, but then it was corrected and returned to me.
I love the look of my roof! The Color blends perfect with the rest of the colors to my house, and because there was some rotten wood replaced, and my roof is properly installed, and brought up to code, it adds a lot of value to my house.

This was an amazing experience from start to finish. Talon is very professional and knowledgeable and practically held our hand throughout the entire process. I appreciate the great job that him and his team did for us.

Outstanding job by Talon and JD! Made the process seamless and easy! The quality of work was exceptional, amazing attention to detail. Would recommend this team to everyone!

Talon with Bartlett Roofing came out and cleaned my roof and gutters, inspected my roof and he did a wonderful job, cleaned up after himself. Even cleaned my deck off. Super nice guy. My gutters need to be fixed and he gave me a ton of information and tips for finding a reputable company to fix them. I would definitely recommend Bartlett Roofing.

Talon knocked on my door and told me he wanted to repair my roof for free. I was like you got to be kidding me! I thought why not, but what I received was extremely good! Talon recorded videos and pictures of the repair to show me exactly what he did and I'm amazed. Paul Davis was the original company that left my roof for months with a tarp. I recommend Bartlett Roofing because they are very service oriented, I would give them a 10 if I could!

Very professional, communicates well and would give more than 5 stars if I could! My husband had recent back surgery which has limited him on what he's able to do (no more climbing on the roof) this company did a great job and was very understanding to our situation. I highly recommend Talon Brown for your roofing needs!