AutoZone Auto Parts - Collinsville, VA

Good 4.5 (11 reviews)

2400 Virginia Ave, Collinsville, VA 24078
Residential Roofing
Financing Available
Free Estimates
Licensed & Insured
Locally Owned & Operated

Website www.autozone.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At AutoZone Auto Parts, located at 2400 Virginia Ave in Collinsville, we pride ourselves on our extensive range of services, including roof repair, maintenance, and specialized solutions like roof coating and skylight repair. Our expertise extends to gutter cleaning and roof leak repairs, ensuring that we can tackle both residential and commercial projects with confidence and precision. Our organized and reliable team is dedicated to delivering high-quality results that stand the test of time. We understand the complexities of each project and approach them with meticulous attention to detail. Whether you need a quick repair or a comprehensive maintenance plan, we are equipped to manage every aspect from start to finish. Our commitment to thorough project coordination ensures that your needs are met efficiently and effectively, providing you with lasting value in every service we offer.

What people say about “AutoZone Auto Parts”?

Customer reviews highlight a generally positive sentiment towards the company, especially regarding the quality of customer service and the helpfulness of staff. Many customers appreciate the quick and efficient service, often noting the friendliness and courtesy of employees. However, there are some concerns about specific in-store experiences, including difficulties in ordering certain parts and inconsistent customer service at different locations. Overall, while most interactions are positive, there are notable areas for improvement in communication and service consistency.

What Users Like The Most

Great people. Soon as I got to the counter, the clerk asked what I need, had it within 2 minutes.
Friendly and courteous staff. Options and warranties clearly explained.
Employees were very kind, and the gentleman changed the battery in my keyfob.
Parts are affordable and of good quality.
David and the associates are a great help.

What Users Like The Least

Customer service really needs help, would not recommend, not friendly atmosphere.
Did not get friendly courteous treatment here.
I was very disappointed, they said we don't do that anymore.

Services: Roof Replacement Roof Maintenance Gutter Cleaning Flat roofing Soffit Repair

Recommended Reviews

Overall Company Rating

Excellent 4.5

Out of 11 reviews

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Josh Walker

Google review

Apr 11, 2025

Great people. Soon as I got to the counter, the clerk asked what I need,oil filter and oil for my audi,had it within 2 minutes. And it came in a bundle deal,filter was free once you buy the gallon of oil!

Robert Morgret

Google review

Nov 5, 2024

Stopped in for a Battery at 8pm. I was immediately greeted. Friendly and courteous staff. Options and warranties clearly explained. Young man (Holden) installed the battery to include contact grease. With no cash for a tip, I offered to order a pizza for him. He politely declined. Great crew. Satisfied Customer. Thank you all.

Aisha Gravely

Google review

May 24, 2024

I had a great experience when I came to Autozone Parts. Eric was great help, informative, and showed great customer service. 10/10 recommend

Donna Ingle

Google review

Mar 3, 2024

I need a headlight assembly and he couldn't order it for me. I hit a deer and because it broke I have it taped to the truck body. He tried but it kept saying it couldn't be ordered. My husband looked it up and it said on the website that you carried them, so why wouldn't it let him order it?

Belinda

Google review

Feb 23, 2024

GREAT CUSTOMER SERVICE BUT PLEASE..PLEASE WATCH OUT FOR THE EMPLOYEES WHOM ARE COMING BACK FROM LUNCH BREAK..BOUT GOT T-BONED FOR THAT & ITS UNCALLED FOR!!!!

Sam Hatcher

Google review

Feb 14, 2023

David and the associates are a great help ... ✨
I stopped by this morning for some more fuel system cleaner after I used up the last that I had.
While cleaning out my vehicle on this beautiful warm day, I found a bag of items that were purchased during cold weather. Apparently I did not need the items, so I return them.
The associate was helpful, efficient and thank me for my business.

Thanks ...

Ken Moore

Google review

Feb 9, 2023

These folks are so helpful and knowledgeable I just enjoy visiting with them.
Parts are affordable and of good quality. I have older vehicles and they do their research to get me those odd parts.

Teddy Stegall

Google review

Feb 24, 2022

Customer service really needs help, would not recommend,not friendly atmosphere, just don't recommend I deal with the public and know what to expect, did not get friendly courteous treatment here.if you shop auto zone, don't go to the Martinsville store ,the Collinsville store is very happy to help and you will find friendly courteous treatment.

Susan Martin

Google review

Jan 23, 2022

Employees were very kind, and the gentleman changed the battery in my keyfob. It works great now, and it only cost $6.49! Happy Girl!

Fred Martin

Google review

Jan 20, 2022

Needed a radiator for my car. Called the store was able to order it and pick it up the same day. With enough time to put it on and get car running.

Judy Lowe

Google review

Mar 16, 2021

I wanted them to tell me why my engine light was on hook the little thing to the box under the dash and they said we don't do that anymore so I was very disappointed not going back

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