- 7575 Owl Creek Dr, Douglasville, GA 30134
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
About the Business
What people say about “Whitaker Roofing Company”?
Customer reviews for Whitaker Roofing Company overwhelmingly highlight exceptional customer service, clear communication, and professionalism throughout the roofing process. Many clients have praised the team's ability to effectively navigate insurance claims, ensuring that they received the appropriate coverage for their roofing needs. The installation crews are commended for their efficiency, quality of work, and attention to cleanliness post-installation. However, a few negative experiences have been reported, mainly regarding perceived aggressive sales tactics and issues related to leaks after installation. These serious complaints cast a shadow on an otherwise positive reputation.
What Users Like The Most
- Waylon has gone above and beyond each time, showing a rare level of professionalism and customer attentiveness.
- The whole experience was so easy from beginning to end.
- The installation team was so productive and did such a great job on time and leaving the installation perfectly clean.
- They took videos, collected samples, and kept pushing until the insurance company approved the full replacement.
- Dakota was amazing! He is kind, patient, knowledgeable and walked me through every step.
What Users Like The Least
- Cade showed up and said I had a 'lot' of damage, which the adjuster later confirmed was not the case.
- I am disappointed with the level of professionalism and transparency exhibited by this company.
- In January 2025, I found a very noticeable leak in the interstitial space near my children’s room.
- Despite multiple follow-ups, neither my sister nor I received the referral reward.
- The roof was replaced, but I had a rough experience with leaks soon after.
Recommended Reviews
We have used Whitaker Roofing on three separate projects now and every experience has been outstanding. Waylon has gone above and beyond each time, showing a rare level of professionalism and customer attentiveness that's not easy to come by. He communicates clearly, follows through on his promises, and ensures the job is done right. He helped us navigate our insurance company and went to bat to make sure we received proper compensation for storm damage they were hesitant to cover. It's very clear he takes pride in his work and genuinely cares about his clients. I highly recommend this company to anyone in the tri-state area looking for top-notch service and dependable results!
We cannot say enough good things about Whitaker Roofing! The whole experience was so easy from beginning to end. Corbin Vail was wonderful and helped us through the entire process. From his first visit to our house, we felt he was someone we could trust. From inspecting our roof, to helping us with the insurance company, to checking on the final installation, Corbin was there every step of the way. The roofers themselves were very professional and they did a great job on our new roof. They worked hard and made sure that all roofing materials were cleaned up before they left. It was such a good experience for us. We highly recommend Whitaker roofing!
Professional experience with this company. Sebastian, Anthony, and Mike were all pleasant to work with and knowledgeable. Installers, Victor crew, were amazing craftsmen and very hard workers, even in very high temps late July. Couldn’t ask for more from a roofing company. Highly recommend Whitaker Roofing Company.
Company Locations
Head Office
- 7575 Owl Creek Dr, Douglasville, GA 30134
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured