Westlake Ace Hardware - Arkansas City, KS

Everyone is friendly and will help you find what you are looking for. Ace is always most expensive than other places I have noticed.

As a maintenance personnel I frequent Ace Hardware quite often the staff is always Top Notch and extremely friendly they are also extremely helpful believe it or not if you need to find something almost all of everyone that I've ever encountered that works there has been adequately trained and locating me in the right direction. I will say the facility itself as it used to be a now defunct Walmart building aside from having a facelift approximately 10 years ago or so is not nearly as nice as some of the other Ace Hardware we have been in in different cities. Sometimes there are lights flashing a lot of the fixtures have not been updated within the facility and the old tile floors from the long lost Kmart days are still prevalent and cracked in different areas. One of the things that I do not much care for from a personal standpoint not from a business standpoint is that there is extra tax imposed upon purchases as we are a city with already extremely high tax rates that extra scent or two added on to your purchases really hits you in the wallet. As with most Big Chain hardware stores they have an abundance of grills every type of yard equipment that you can think of seasonally and a pretty decent selection of electronics and gadgets. Although I only rate the store at three stars because of the taxes and the shape of the building itself internally I would recommend this store to anyone in need of local hardware

Pretty good place for many basic hardware items, but poor planning makes "supply chain issues" a constant hassle.
If you are looking for a popular product, be prepared to wait a week or more, since only the bare minimum seems to be ordered at any time.
I understand "Just In Time" inventory renewal systems, but it is ridiculous to be out of best selling items multiple times a month without developing a new marketing strategy.

Westlake is top notch in Ark City Kansas, very well stocked Hardware store and employees are very attentive in helping you find the items your looking for.

I was impressed they had the fittings I needed for flared fittings. We were ale to get all mini splits installed without having to drive out of our way or wait for them

Went here to purchase a pad lock for storage unit. Selection was good, however the lock I bought wouldn't fit in locking mechanism! Had no issues returning first lock and even had help finding the pad lock that worked perfect!

Erin always took the time to explain everything for us and were very knowledgeable. Very pleased with our experience here!!

We're new to town and spent about 200
Or more in two weeks .we bought some
Home pest killer and it wouldn't spray
So my wife took it back. They would not
Return.it it was defective.walmart
Would have taken it back in a min
They lost my on future business. It
I would recommend walmart instead of

We couldn't find the weed eater parts and we had to wait a few until the salesman finished helping another person. Then he not only helped us but so graciously, and he got us everything we needed. Never been anywhere else that the sales people went over and beyond to help.

Can't seem to get help when I actually need it; then they follow me around like a lost dog when I don't.

This store is always immaculate, staff are always quick to help. We are blessed to have this store in our community