- 1 Main St, Greenfield, MA 01301
- Residential Roofing
- 24/7 Emergency Repairs
- Slate Roof
- Green Roof
- Flat Roof
About the Business
What people say about “Toyota of Greenfield”?
{
"summary": "Customer feedback for Toyota of Greenfield is overwhelmingly positive, highlighting exceptional customer service and a smooth purchasing experience. Many reviews emphasize the friendly, helpful, and transparent communication from sales associates, particularly Shane and Greg, who are praised for their integrity and willingness to accommodate customer needs. The dealership's delivery service is also noted as a standout feature, making transactions convenient for buyers. However, there are some serious concerns regarding management's behavior towards customers, which could detract from the overall perception of the dealership.",
"liked": [
"Shane went above and beyond to ensure that we were taken care of and went the extra mile to follow up with us even after the completion of the sale.",
"The dealership in general was gorgeous, calm, and efficient! The people there clearly know how to run an operation.",
"He was extremely informative and helpful and I never felt like I was getting pushed in any direction.",
"I had met Shane months ago and he knew right away which vehicle would be best for my needs.",
"Everyone I encountered was extremely kind and helpful."
],
"disliked": [
"I went in there ready to purchase the truck; however, I overheard the manager make comments to the salesperson on how I would have to put 'a large amount of money down.'",
"They will not help me unless I lay them $160 to hook their own diagnostic computer up and then another $500 to change the transmission
Recommended Reviews
My Wife and I dealt with Shane from Toyota of Greenfield in purchasing our 2020 Toyota Highlander. At 52 years old and purchasing many cars in my time, I will say it was absolutely one of the best experiences I have had in dealing with a dealership let alone a super friendly, honest and hardworking salesperson with a lot of integrity. Shane went above and beyond to ensure that we were taken care of and went the extra mile to follow up with us even after the completion of the sale. Thank you Toyota of Greenfield and specifically "Shane" for your dedicated customer service. We will be recommending you to our friends and family in the future. Thank you :)
Jared at Toyota of Greenfield was absolutely outstanding! He made the process incredibly painless and actually fun! Only good vibes from him. Answered all my questions and went above and beyond to communicate and keep me updated on everything during the process!
The dealership in general was gorgeous, calm, and efficient! The people there clearly know how to run an operation. Their prices are the best around from what I can see! My new Corolla Cross L runs like a dream and I didn’t have to get buried in debt. They even delivered the car right to my door (an hour and change drive from Greenfield) when it was ready. I will be back when the time comes and I’ll definitely direct folks to this terrific dealer! Thank you guys very much!
I've had my Toyotas serviced her for years and recently bought a new Ford truck there. I have found the service staff to be knowledgeable, professional, and transparent about costs and repair options. Shane Barbato gave me good advice when I was shopping for a new vehicle. I never felt pressured to spend more money on optional equipment or warranties, and was able to benefit from an "employee pricing" sale.
- 1 Main St, Greenfield, MA 01301
- Residential Roofing
- 24/7 Emergency Repairs
- Slate Roof
- Green Roof
- Flat Roof