Ford of Greenfield

Got a great deal on a good used vehicle. There were some unfortunate issues, but Tim the sales person was top notch and everything worked out. If you go there, ask for Tim Sullivan. He doesn't do the typical sales thing and is a caring individual.

Outstanding dealership, highly responsive, patient, and willing to go the extra mile to get my out-of-state business which they earned! Eric, the sales guy was outstanding and very patient! Highly recommend these guys!

Everyone at Ford of Greenfield was exceptionally friendly and knowledgeable. Chris at the service desk really took the time to talk to me about what I wanted to get looked at and worked on in my Ford Escape. After the service, he spent time explaining what they did, what they found, and how my car was now. I really felt understood and supported.
I'll definitely be coming back for my future service needs. Thanks folks!

Happy to say Jared listened to what I wanted and came through. No trying to push anything I did not want. Financing was to the point. Also did not push anything on me. I truly got what I wanted. Highly recommend Ford of Greenfield.

I recently bought a truck here from Eric B. The experience was great from start to finish. Eric was professional, friendly and extremely helpful through the whole process.

The service manager, Joanne and Chris, the advisor that assisted us with our repairs, were amazing! They communicated every step of the way. We will continue to take our car there and highly recommend their Ford Service Department.

My truck went wobbly so I thought this must be alignment and balancing problem. Went for that and regular tune up/maintenance. We picked up after hours and still experiencing the wobblyness/ vibration. notified them, they said still under warranty. They fixed the problem (2 new cv joints + labor etc). Cost me 0$. That did it. Good job. 5 stars.

I purchased a 2021 Ranger with Eric. I usually dread purchasing vehicles due to the pricing games. Eric made the purchase easy and enjoyable! I recommend Eric as he has a no pressure personality. Thank you Eric!

As a long time customer elsewhere, I'm happy I took the time to drive to Greenfield! Danielle, Tim, Dan, and Roman were all great. I'll definitely be back and will always recommend Ford of Greenfield!

Start to finish everyone was frieldnt and very helpful. Got my oil change/tire rotation completed and fixed a couple minor issues too. They even shuttled me to work and stayed in contact updating me with text and calls which made this appointment super convenient.

I deal with multiple businesses and shops regionally and I found the professionalism and care that our company received was top notch. I would definitely recommend Ford of Greenfield to all who are looking for quick, professional and reliable service.

Sales rep I worked with and finance team were a pleasure to work with. Friendly group of staff. Helped me get the car a wanted at the price I was looking for.

Via Kelly Blue Book, I just sold my 2021 VW Tiguan at Ford of Greenfield. I worked with Tim via text/phone and Eric in person. Through the whole quoting/evaluation process, they were friendly, courteous and most importantly honest. I've dealt with plenty of bait & switch in the past where a dealer gives a quote on the phone, then in person, everything changes and they offer much less than the phone quote. These folks were honest and straightforward. I had a great experience and would highly recommend this dealership, and of course Tim and Eric. Thank you both!

I have purchased 2 vehicles here and get them both serviced, (one is a Toyota, but same place). I have always had good experiences and they have always been fair. I will likely buy my next new vehicles from here as well.

I found a vehicle online and started the process that way, strictly online communications. Eric contacted me and he was great to work with. He totally respected my requests and was not pushing to sell me a vehicle. If he was pushy, I would have gone else where. Eric was professional and responsive in all communications. It was a pleasure working with him and Toyota of Greenfield. I purchased a 2021 Jeep that I am very happy with. Thank you Eric for honoring my requests.

I had an exceptional experience at Ford of Greenfield and highly recommend their service department! From the start, scheduling my appointment was incredibly easy, and I was able to get in the very next day—something other dealerships couldn’t do, as they had 10+ day waits. Upon checking in, I was greeted in less than 5 minutes, which was a pleasant surprise.

Chris, the service representative, was outstanding. He was friendly, knowledgeable, and went above and beyond to ensure everything was taken care of. He called my extended warranty company on my behalf and handled all the details seamlessly. When the part needed for my vehicle wasn’t available until the next day, I was offered a rental, which was a huge convenience. Many dealerships no longer offer this, or say they have no vehicles available, but Ford of Greenfield was a wonderful place and only charged me for what the warranty covered.

Overall, the level of service I received was top-notch. I couldn’t be happier with the experience and will definitely be returning for future service needs. I Highly recommend Ford of Greenfield!

Everyone was very nice. I’ve had a Ford my whole life. Never would I buy anything other. Tim was awesome and very helpful

I purchased a used 2021 F150 with Eric. I’ve never had a deal go so smoothly with no issues whatsoever. I explained the range I was expecting for me trade and that’s where they came in, got a great deal in the truck, and got the payment I was looking for. No hassle, no games, no BS. Just business. The finance manager Dan was also incredible. Explained everything but didn’t try to force anything down my throat. I can’t say enough good things about this dealership and more specifically Eric and Dan. Thanks for your help boys!

Unfortunately from bringing my car
For a normal oil change and then cam phasers turned into such a headache from picking up my car one day, having valve cover gasket blow with in 30, miles creating oil everywhere, to back in the shop to being told it was done week later to having it be told low oil pressure sensor light coming on while picking it up,
To replacing that, to having damage to the vehicle, to having an oil pump being “dropped” and having to be replaced while questioning the engine quality. Having our tires installed inside out on 3, being told to contact BBB and the attorney general from Ford customer service and then being retaliated against from making a compliant (was expressed to my husband that we were making a ruckus and we are no longer welcomed) which then yes, my husband made a scene going out and was heated on all parties. So bringing a very great car to ford, turned into headache of all problems. There was also lack of communication through out the process. We at one point counted that ford had our car 43 out of 51 or something days as well.

That’s my unfortunate experience I do hope yours might be better

I had a fantastic experience purchasing a new car with the help of Eric B. He really went above and beyond both before and after the sale

Tim Sullivan helped me out with a custom ordered F-150, very helpful along the way keeping me informed, and getting it sorted out once it arrived.

First, I want to recognize Joanne. I believe she is the new service manager there at Ford of Greenfield, and she is amazing.

The original situation with our vehicle was rather serious, but Joanne and the general manager there turned what was potentially a horrible experience and made it better than I could’ve imagined. Their follow through on “doing the right thing” was excellent, and their communication along the way was fantastic.

Overall, in the past, we had some questionable experiences… but this most recent event with Joanne really changed our perception of Ford of Greenfield for the better (way better). Not only would we take our vehicle back there again, but I would encourage anybody who’s had service issues there before to give the dealership another try now.

Overall, they did an excellent job with fixing and managing our particular situation and I can’t recommend them enough.
Thank you again.

We just bought our Ford F150 here. Professional, helpful, friendly staff. I felt no pressure to buy, and all of my questions were answered respectfully. I actually had fun at a dealership! I highly recommend Ford of Greenfield, they earned my five star review.

Excellent truck buying experience. We knew what we wanted and were expedited right through to complete our purchase and take possession the very same day.

Working with Tim Sullivan and the other folks at Ford of Greenfield was a pleasure and made my purchase of a new Ford Maverick hybrid truck a breeze, every step of the way, from ordering all the way to closing the deal. Tim was always quick to respond when I e-mailed, texted or called with questions. Really like my new vehicle!

Timothy Sullivan Is a great guy helped me out to get a best car at good price in my budget. Kept me in the loop at all times for everything going till today when i finally picked the car .we had a wounderful experience during this purchase. I and my wife are happy to buy the car from Ford greenfield. Thanks.

My experience was incredibly pleasant and stress free. Tim was my sales representative. He was professional and understanding of my unique needs and concerns. My purchase process was clearly described and my input was welcome every step of the way. I drove away with the car of my dreams. Thanks for a great experience.

I had an absolutely great experience with hallet a complete gentleman very respectful and very honest one of the best experiences I've had

Recently, I was looking to purchase a new vehicle. After many different dealerships I found myself at Ford of Greenfield. I met with an Employee Hallet Merrick. He explained the process and I was extremely happy with him and how respectful he was!!

I recently bought a car from Employee Hallet Merrick. It was easy fast and he guided me through the whole process. Very much recommend him for anyone looking for a new car and wants someone that will help them genuinely.

Shopping for a car online was a great option because of my schedule. When I found the car that I liked Dan worked quickly to get me into my vehicle. Great staff and teamwork at Greenfield Ford ❤️

Dan Underwood is absolutely amazing. I have purchased alot of cars from him in our many year relationship and he makes every transaction as comfortable as he can. He makes sure I am getting everything I need and want. He takes the time to go over everything about my car and is always there for my calls when I additional questions. Thanks Dan for everything.

Tim was great when I bought my new car in January. He was thoughtful, communicative, and best of all he was friendly and easy to work with. I hope I don’t need a new car for twenty years, but when I do, I’ll go back to Tim.

My first time financing a car and Tim was extremely helpful! He listened to what I wanted and got it right with the VERY first car!!! Super friendly, really helpful and all around a great experience!!! And I love love love my car! Thanks Tim!

Tim at Ford of Greenfield was a huge help when I bought my brand new car. Even with the long lead time during the new car shortage he stuck with me for a long time and made sure purchase was a breeze when my delivery came in.

Recently purchased my 2nd vehicle from Ford of Greenfield. Both experiences have been great. This time around, the exact SUV I was looking for was hard to find and I was in a time crunch. Tim worked very hard to find what I wanted and delivered on time. He listened to my needs, had answers for all my questions and made it happen.

The Dealership is easy to access and all were friendly, knowledgeable and helpful. My salesman Tim Sullivan did an excellent job at allowing me time to look at and drive what I wanted with no pressure to make a decision. That said, he was also good at reviewing all the facts on vehicles so I could decide what I needed. The financial person also assisted me to streamline the process; very fair and honest pricing. All in all an outstanding experience for a car purchase compared to most. I highly recommend Ford of Greenfield.

This was the fastest I’ve ever purchased a vehicle. I worked with Tim, he fought for what I wanted in terms for financing, warranty and pricing. It was a super easy experience. I dreaded buy a vehicle for months because the buying process. Thanks Tim, I’ll be back in the future!

Tim S. sold me the most reliable mom car I could ask for. As someone who was 8 months going on 9 months pregnant, he made the process quick and easy. Tim was extremely helpful in helping me pick out the best fit, and my little boy and I are continuing to love our Rav 4! Thank you, Tim!

Tim was a Very helpful knowledgeable person. When it came to buy my Ford, I would definitely recommend and use him again.

Tim Sullivan was awesome! Knowledgeable, attentive without being pushy and kept the communication flowing throughout the process. I will be looking for him when I want to buy my next RAV4!

Tim Sullivan, was our salesman for my son. He communicated exceptional from start to finish as my son build his truck. He was kind, personable, and answered all our questions.
Thanks Tim for a great experience!!!! we recommend Tim to be your salesman. He is exceptional!!!!!!
Karen

Dan Underwood helped me customize and order my Ford 2023 Escape hybrid vehicle. Dan was very knowledgeable and answered all my questions and helped me through this stressful process, when the car finally came in he made everything run smoothly and easily for me! It was the best car purchase experience I've ever had. I have had it for a little over a year now and I absolutely love it.

I had the pleasure of purchasing my car from Tim Sullivan at Ford of Greenfield.He made the the entire process so easy. He explained the other packages I could buy to help protect the interior and exterior of my car. I actually send my spouse and Grandmother back to do business with him. He has continued to follow up over the last 2 years to make sure I am still happy with the Bronco. I will gladly do business with him in the future.

Dan is great! I’ve gotten a few vehicles from him and he never disappoints. I tell him what I want, he finds it, he gets the paperwork ready so when I go to pick up the vehicle I just have to sign the papers. He’s responsive and always so nice. I love working with him. If you’re looking for a new vehicle, go see Dan!

I’d like to give a huge shout-out to the manager Roman Goretski and a huge shout-out to Tim Sullivan the sales guy. I Ended up buying 2 vehicles, worked with Roman and Tim Sullivan.

What a great experience. I purchased a car while living out of state and they made the whole process wonderful! I highly recommend!

Tim is so great! I have been working with him since I gor my first car and I couldn't of asked for someone better to help make sure my car is safe and secure for driving :) Thank you so much for all your help!

Tim is an absolute pleasure to work with and is why my family keeps coming back! Thank you Tim for always treating us well and taking the time to help our daughters navigate the automotive world and find the right cars for them!

Tim Sullivan got us into the vehicle we needed in a pinch. After the purchase, we soon realized it was still not large enough to accommodate the needs of our family. Tim tirelessly worked to find us our dream vehicle long after the original purchase date. His dedication to our journey has been beyond appreciated. He's amazing at what he does.

Tim Sullivan was my car guy, he was very professional, easy to talk to and understand how owning a car works! Bent over backwards to make sure I got the exact car that I wanted! Excellent salesman! Very sweet, understanding and worked with me every step of the way to make sure I got what I wanted and was able to understand exactly what I needed to do! I give him 10 stars across the board!

I got my f150 last year off of tim sullivan It took about 4 hours from the moment I walked in to leaving with it. He was down to earth and straight forward no games helped with the whole process. I appreciate him working with me like a person not a robot and made the experience easy fast and efficient.

I’ve purchased 3 vehicles from Tim Sullivan. He’s been amazing to work with each time! Highly recommend working with him.

If you're thinking of buying a brand new Ford don't buy from Greenfield Ford Cape Town stand by the vehicles that do not respect their customers and they do not have loaner cars if anything goes wrong with your vehicle so steer somewhere else because they charge you a rental fee to rent a vehicle from them when they should have been giving you a free loaner if you buying a brand new vehicle

The employees were very patient with me in the ordering process for my new Maverick Hybrid. They spent lots of time with me and we finally put the order in last August. It was worth waiting for,the truck is spectacular. So it came in recently and I have been driving it for a week. Special kudos to the salesperson Eric Boliski who really went out of his way to help me get acclimated and learn the features and technology. The dealership is a hidden gem for anyone in the market for a Ford or Toyota. I cannot say enough good about it.

Great customer service and support . The staff are amazing. Highly recommend them. From the service advisor to everyone. They are an amazing crew.

Ford of Greenfield service department is the best. They service my truck do all kinds of inspections and get it done in a reasonable amount of time and very affordable. The service advisor keeps me updated and they even gave me a free car wash coupon. I highly recommend Greenfield Ford.

I bought my Ford escape from Ford of Greenfield and Tim Sullivan was very helpful and worked with me and kept in touch with me while I was deciding on a vehicle, he did a wonderful job, and his crew who also helped me, was great as well as well.

Roman and Chris in Service were absolutely amazing! Went far and above standard service! Would highly recommend the team from Ford of Greenfield. They treat you like family!

Great place for servicing your car and or purchasing! Great customer service and informative. Tim Sullivan and Roman Goretskiy made the process smooth and easy for us. We love our new family car.

Great service department. You drive in to the service advisor. It was rainy when I went so it was great. My truck was serviced and they did an awesome job.

Tim is Great no pressure or hassle sales environment staff are very friendly and helpful and go above and Beyond to help you get into a vehicle that fits your budget