Logo of Robinson Auto Glass Experts

Robinson Auto Glass Experts

  • 495 1st St, Idaho Falls, ID 83401
  • Commercial Roofing
  • Warranties Offered
  • Metal Roof
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Robinson Auto Glass Experts”?

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Recommended Reviews

Overall Company Rating
Good 4.4
Out of 34 reviews
5 stars
4 stars
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1 stars
Show first:
Myles Arbon
Jul 8, 2025

Everyone was so polite and full of smiles. Within 30 seconds of arrival I was promptly helped and on my way with a solution.

Travel Under
Jun 20, 2025

Thank you for over 20 years of exceptional service. I hope to find a shop in the city where I'm moving to that will be as responsive to my auto glass repairs. Thank you Thank you thank you!

Laura Mozzer
Mar 28, 2025

Very professional and friendly. They got my car in the same day and the wait time was very reasonable. I would highly recommend them.

Donna Johnson
Mar 25, 2025

Whenever I have to either get a new windshield or a rock chip repair they get me in quickly. Everyone is always so nice. Great place to go.

Amberlie Beenfield
Mar 5, 2025

Super kind staff and very quick service. We got windshields replaced on three vehicles and they were very accommodating. Definitely will be coming back. Highly recommend!!

Heather Trussell
Jan 20, 2025

I got my windshield replaced and there were some scratches on the windshield, brought it back in and they were wonderful and got it right in for a warranty. The best customer service around!!!

Val Sawicki
Jan 7, 2025

I have had two rock chips in the last 3 months, and every time I have stopped in, the friendly staff at the desk greet me with a smile and ask how can we help you. The shop crew are also efficient and friendly. It only took 15-20 minutes for work to be done. Thank you Robinson crew for your great service.

Katie Rhees
Dec 16, 2024

Robinson Auto Glass always provides wonderful service! The front staff is so helpful and kind. They are quick and efficient. 10/10 would recommend!

Michael Taggart
Dec 14, 2024

I have been here in the past when my windshield had rock chips. They were pretty quick about it and I was on my way. Now since my windshield has a noticeable crack in it, they knew what was needed, and were able to make it look like new.

Key And
Dec 10, 2024

Do not use these hacks! They are not trustworthy and broke my wiper cowling on my 06 dodgecummins. Then on top of that they claim they didn't know how to make the cowling sit down properly. They only wanted to wash their hands of the problem rather than correcting the issue at hand. Never would I recommend using robinson glass.
Update to their response. They did nothing to correct the situation. Instead they called me claimed my truck wiper cowl to be broken before I took it into them. I fixed it myself as their hack techs yes 3 of them wanted to wash their hands of it instead of fixing the issue. The managers crap attitude says everything in their response to my review.claimed my truck cowl was cracked and poor condition (which are complete lies) not to mention lying about their efforts going unanswered. which I'm posting pics to let you all judge the condition of it after I got it back to the way it's supposed to be (other than the broken clip on the bottom) robinson glass the only thing poor condition here is your unexperienced hack techs and your shit way of dealing with issues you create. Last 2 pics are of cowling in correct position after i fixed myself because all 3 of their hacks could not figure out how to make happen. They are nothing but lying hacks

Renee Bra
Nov 21, 2024

Wonderful customer service. Friendly and fast. No appointment needed, unlike local competition who needed 3 days before they could get me in for a chip repair.

Jamie Jensen
Sep 26, 2024

I cannot say enough about the experience I had with Robinsons! Upon contacting Robinsons, I was greeted with exceptional customer service. The representative was knowledgeable, courteous, and took the time to explain the entire process, including the costs and the expected timeline for the replacement. Scheduling an appointment was straightforward and convenient, accommodating my busy schedule with ease.

When the day of the appointment arrived, the technician arrived punctually at my location. They were well-prepared, bringing all the necessary tools and equipment to perform the replacement on-site. The technician’s expertise was evident as they meticulously removed the damaged windshield and installed the new one with precision and care. The quality of the workmanship was outstanding, and the new windshield was a perfect fit.

Throughout the process, the technician maintained a high level of professionalism and paid great attention to detail. They ensured that the area was clean and free from any debris, leaving my vehicle in pristine condition. Additionally, they provided me with clear instructions on how to care for the new windshield and answered all my questions thoroughly.

One aspect that particularly impressed me was the use of high-quality materials. The new windshield not only restored the structural integrity of my vehicle but also enhanced visibility and reduced glare, significantly improving my driving experience.

Overall, my experience with Robinson's was exemplary. Their commitment to excellence, from customer service to the actual replacement, exceeded my expectations. I highly recommend to anyone in need of windshield replacement services. They have earned my trust and future business should the need arise.

Thank you for providing such outstanding service!

SpreadingtheMuse
Sep 25, 2024

These guys really helped me out in a pinch. I had a broken window right before a road trip and I needed to get it fixed that very day. They very nicely worked me into their schedule and finished ahead of their own estimation. Got it done and I'm on the road. Everything you'd expect from a HomeTown local business.

Sherry Bulmahn
Aug 26, 2024

Clean, friendly, helpful and great work! You are sorry to need repairs and yet this is the place that will make it better! Professional and friendly! Look no further!!

Mike Drye
Aug 5, 2024

Got a chip in our motor home windshield while traveling.Called them up and drove into their parking lot, 40’ motor home pulling a jeep. The nicest, most professional people I’ve met. The price was great. My only complaint is that they are in Idaho and not my home state of NM.
Use these guys for anything related to glass.
Thank you for getting us on our way in a short time

Cody Franck
Jul 10, 2024

These guys are great, they got my vehicle in a little early and then took half the time they originally told me. The glass looks great and there literally half the cost of some other shops in town.

Robyn Hamideh
Jun 27, 2024

On our way up to Montana from Utah and got the biggest rock chip on our windshield while on I15. I called Robison’s to see if they could help us out and they had the chip fixed and ready to get back on the road jn 20 minutes! Really recommend these guys!

Hank Houser
Jun 7, 2024

Great service. Called Thursday morning to get windshield replaced due to an emergency x-country trip on Sunday. Was hoping that they could replace it by Friday afternoon. They called back in 30 minutes and said they would do it Thursday afternoon. They quoted 2 hours for replacement and recalibration of radar and other electronics. It was completed in 95 minutes. Fantastic effort and service!

Shellie Shurtliff
May 20, 2024

Very welcoming, replaced 2 windshield last month and then they were able to get me in same day I called for chip repair, I highly recommend

Rob Johnson
May 3, 2024

I needed a rock chip fixed today.
Polite staff, quick response, professional job, they did a fantastic job. I have been using them for all my family's windshield needs for years.

Brittnie Robinson
Apr 28, 2024

Stopped in to get a rock chip fixed. They jumped right on it and had me on my way. they also checked to see if my insurance would cover it, which it did . Thanks for the help!

Cathleen Thomas
Apr 26, 2024

The entire staff of Robinson's Auto Glass was very professional and accommodating on a short notice windshield installation. Thanks for a job well done!

Vince Lavorgna
Apr 22, 2024

These people are top-notch, do a great job and have a happy smile to go with it. They’ve done two of my vehicles recently and I’m totally satisfied.

Gary Marshall
Apr 22, 2024

I have been coming to Robinson Auto Glass for years for all my glass needs. They are professional, friendly, and do excellent work!!!! I highly recommend them!!!!

DeAnn Peterson
Apr 19, 2024

I'm apparently hard on windshields and have had several chip repairs and a replacement. Robinsons has been great with or without insurance and I will continue using them. Happy customer.

Jeannie Heckathorn
Apr 19, 2024

I have used Robinson Auto Glass for windshield replacement, rock chip repair, and sun roof glass replacement. Every experience has been amazing! The staff are all professional and friendly. You can tell they are treated well as employees because they work hard and have such positive attitudes. They go above and beyond with their customer service, and the quality of work is excellent. I highly recommend them!

Sa Win
Apr 18, 2024

Would give 0 stars if I could. Went in for a small rock chip fix and they ended up spreading a crack across my whole windshield of my 2024 car. Then they said oh you signed the liability paper so there's nothing we need to do, it's not our responsibility. AVOID this place unless you want to spend your own money to replace your windshield at their fault and error. Ok I see you responded, so what do you do for those 2% that fail besides "oh well, not our responsibility"? Your customers need to know you don't care about those 2% of us.

Lisa M
Apr 16, 2024

Scheduled a windshield replacement and left with $4100 in damage and unable to use our car for 3 weeks. Initially we were told that they couldn’t calibrate the vehicle because it had a defect that required warranty work. Took it to the dealership only to be told that when they replaced the windshield they stripped some wires and when putting the new windshield in they shorted out a few components which resulted in our heating elements, lane departure, front camera and some others components not to function. I was told that it was that way when it was brought in and they had the pre scan to prove it. I have information from the dealership to prove otherwise. Pre scan was done almost one hour after they started working on the windshield and post scan was about a half an hour after that. The car was in their shop for an hour and a half. I was told by the owner that the dealership must have caused the damage. After reviewing the cameras with Karalee it was determined that no pre-scan was completed when the vehicle arrived so I’m not sure when the first “pre-scan”happened or how they managed to fabricate the records. After one week with the dealership, robinson finally agreed to pay for the repairs. The repairs were completed around two and a half weeks and then payment was received 3 weeks after they caused the damage from a simple windshield replacement. Although I appreciate that they paid for the repairs, we had to continually call them to make sure it got paid since we couldn’t pick up the car until it was paid for. With that and blaming the dealership for the damage, expecting it to all be under warranty and not taking full ownership of the damage, we will not be back.

Carl Robbins
Apr 10, 2024

This is my go-to place for windshield chips. Had two of them this spring off of the Lewisville highway from all the gravel trucks. Stopped in without an appointment and they worked me right in. They are friendly and great to work with. Will definitely go there again.

Karl Doering
Apr 8, 2024

Fantastic service, super friendly, got me in on the spot, I was a walk in and they fixed 3 really bad chips in 25 minutes!!! It looks like it didn't even get chipped, so happy with the outcome and great service!!! I will recommend to my friends and company to go here!!!

Michael Leemhuis
Apr 4, 2024

First time at Robinson Auto Glass Experts and it was a fantastic experience! Got right in and was out within 30 minutes. Fast and friendly staff. Very courteous!!

Dave DeWidt
Mar 25, 2024

I write this even though it has been about two years but it still irritates me. Went in to get a replacement windshield. They broke the replacement and had to come back. They broke the second and had to come back again. When replies third one the broke the windshield wiper motor so had to go back again. While waiting an unseen obstacle made me fall had get a HUGE hematoma on my thigh.
They never offered any type of discount or anything. The only thing I got was a weak apology. With all of their issues they should have offered something…
I would give them a negative rating if I could

Julie Ann Goodrich
Nov 15, 2023

We were on the road when a board smashed our windshield.
Robinson went the extra mile to get us back on the road that day. Replacing our windshield, before they closed. My husband had worked at a glass shop and said they did the best job he had ever seen. We highly recommend this business, you will be happy with the results as we were. Thank you Robinson Auto Glass, you really are experts at what you do!!

DemonDriver
Aug 9, 2023

Got a windshield replacement for my Kenworth semi for almost $600 out of pocket. Not even 3 days into my first trip out and the window forms a crack from the bottom corner. No rock chip or other foreign object hit it, so I’m not really sure what happened. Called them to see if I can bring it in to let them check it out to see if it was a windshield defect or something else, so I am still yet to see what becomes of it. Meanwhile the crack gets bigger everyday.
Will update

UPDATE*** The lady on the phone wasn’t very enthused about trying to help me out with this, so I took it to LOGAN GLASS instead and for all you Owner Op truckers that might read this; Logan Glass was over $100 bucks cheaper.
Take your rig down the road

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  • 495 1st St, Idaho Falls, ID 83401
  • Commercial Roofing
  • Warranties Offered
  • Metal Roof
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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