Logo of River City Home Services

River City Home Services

  • 514 Myrtle St, Ashland, VA 23005
  • Industrial Roofing
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At River City Home Services, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial projects. Located in Ashland, Virginia, we offer a comprehensive range of services including roof repair, roof coating, skylight installation, gutter installation, and roof leak repair. Our well-coordinated team excels in tackling complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and reliability is evident in every job we undertake.

We understand the importance of delivering durable, high-quality results that provide long-term value for our clients. Whether it’s a simple roof repair or a more intricate installation, we approach each project with the same level of dedication and attention to detail. Serving Ashland and the surrounding regions, we are recognized for our industry-standard reliability and our ability to complete projects thoroughly, leaving our clients satisfied and confident in our work.

What people say about “River City Home Services”?

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{
"summary": "Customer feedback for River City Home Services is overwhelmingly positive, with many praising their professionalism, efficiency, and quality of work. The technicians are noted for their courteous demeanor and ability to communicate effectively with clients, providing timely updates and explanations throughout the service process. Delivery of services is consistently described as prompt, with many customers expressing satisfaction with the timely completion of various home repairs and upgrades. A few negative comments highlight issues with previous work done, but these are outnumbered by positive experiences, reflecting a strong overall reputation for reliable service.",
"liked": [
"The service technicians are courteous and leave the work area better than they found it, which is always appreciated.",
"Fantastic company! Fast, efficient, professional & great value for the services provided.",
"I cannot speak highly enough of the services provided by River City Homes. Everyone was punctual, efficient, knowledgeable, flexible and polite.",
"Called late the day before and a technician was on site the next morning. Diagnosed and solved the problem in less than an hour.",
"This being my first contact of service; I was comfortable with the service person being in my home."
],
"disliked": [
"Turns out that they must have missed one thing that was flagged in the inspection and I was taking the seller/contractor at their word.",
"We were taking off a vent register and noticed we were looking straight into the crawl space.",
"I

Recommended Reviews
Overall Company Rating
Excellent 4.8
Out of 43 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Bryan Lindsey
Jul 17, 2025

River City Home Services does a fantastic job every time that we have enlisted their services from HVAC to plumbing work. The service technicians are courteous and leave the work area better than they found it, which is always appreciated.

James Wilson
May 22, 2025

They did great work updating my kitchen and LVP flooring in my Airbnb property. Will surely use them again! Thanks

Susan Parent
Dec 30, 2024

Rusty and his crew were amazing! They were efficient and explained everything at length. We also had some bulbs out that they were able to change for us which was very helpful. I will recommend this company and continue to use them for needs that we have within the clinics and for myself.

Elaine Wright
May 8, 2024

They got here and started at 10am and finished at 12:10pm. Told them if I needed them I would gladly call again.

Fran Lankford
Oct 29, 2023

Bathroom remodel looks great. Work completed efficiently and on a timely basis. People were easy to talk to and flexible.

Joann Willis
Sep 19, 2023

Excellent service; professional; prompt; courteous; knowledgeable; reasonable price. We would highly recommend this company. Daniel did an excellent job for us in repairing our HVAC unit.

Katherine Rollins
Jul 28, 2023

River City is always my go-to. They’re reliable, reasonably priced, and available within reasonable timeframes. They have renovated my kitchen, created a W/D closet, insulated under my house, vented my bathroom, the list is endless. I know if anything goes wrong, they will always make it right. I don’t have to bother calling anyone else. I highly recommend them!

Martin Torres
Jul 25, 2023

This contractor was used by the home seller to fix some ductwork and service the hvac units prior to us purchasing the home. Turns out that they must have missed one thing that was flagged in the inspection and I was taking the seller/contractor at their word it was being fixed. We were taking off a vent register and noticed we were looking straight into the crawl space and was told there's nothing they can do other than us to pay them to fix it because its been 4 months and i should've double checked their work during our final walk through. Just a reminder to always double check the work others do rather than take their word.

Henry Silver
Jul 13, 2023

Fantastic company! Fast, efficient, professional & great value for the services provided: full unit replacement, some ductwork updated/others insulated properly, condensation pump installed to avoid backups from old poorly run drain line. Showed up on time & finished earlier than I expected!
Highly recommend!!

Update: Used RCHS again for my new home and Daniel did an amazing job! Fast, efficient & very reasonable cost
Again, HIGHLY RECOMMEND!!!!!

John Gardner
Apr 17, 2023

Very happy with the communication and quality of the repair we had part of our hardwood floor removed and fixed. Will definitely be using their services again for our next remodel

Perry Shifflett Jr
Feb 27, 2023

The most HONEST hvac company I've ever used. Previous companies always try to upsell you while they fixed the problem fast!

G. W. Scott
Nov 22, 2022

Installation of a large chandelier which another service said could not be installed by them -- which turns out to mean they weren't willing to put the effort into it. But River City Home Services DID put the effort in, for which I am obliged.

Susan Wright
Nov 15, 2022

I cannot speak highly enough of the services provided by River City Homes. Everyone was punctual, efficient, knowledgeable, flexible and polite. Working with Rusty and his crew was a breath of fresh air after a 6 month struggle to begin repairs resulting from a major garbage disposal leak and resulting mold and structure removal.

Erma Kelly
Jul 29, 2022

This being my first contact of service; I was comfortable with the service person being in my home. I appreciated the timely response and professionalism given. I felt confident in the analysis and feedback of what the problem of and solution was for my service needs.

Having had previous initial service I found again promptness, good time use, and quality of work. Owner and assisting person were knowledgeable, cordial, and professional to meet all requested needs. His plan came together and they got it done. Thank You

Woody Weir
Jul 24, 2022

David and his associate were on-time, very pleasant, extremely knowledgeable, super helpful, and quick to troubleshoot and repair. Many thanks for the quick response to my call and getting my unit repaired.

Adam Rasnake
Jun 9, 2022

Called late the day before and a technician was on site the next morning. Diagnosed and solved the problem in less than a hour. Told me exactly what I needed and what he was doing they entire time. My first time using this company and will not be my last. Highly recommend River City Home Services for any of your problems.

David Boyle
Feb 10, 2022

River city was great. We had repairs done to our porch. Heather was always pleasant and professional to work wit and was extremely knowledgeable and took the time to explain what was needed. We could not be happier.

Russell Smith
Oct 5, 2021

I recently had my heat pump and furnace replaced by River City Home Services. The crew showed up early that morning and had everything installed and running by 4 o’clock that afternoon which was impressive to me since it was a difficult install. The heat pump puts out great heat and the system works really nice and it was thousands of dollars below what other HVAC companies would charge. I highly recommend these guys.

Tamera T (Tammy)
Sep 23, 2021

We had a problem with our gutters and he was able to come out and got the problem fixed for us as soon as he could!

Suzette Patterson
Jul 27, 2021

I had a leaking hot water tank, made my first call at 8:00 in the morning I responded by 8:30 and had two checks out here within an hour. Entire job was completed by 12:30. Very professional at a reasonable price. Well certainly call them again next time I need home repairs.

Daniel Tate
Jul 4, 2021

Great service, professional, and reasonably priced. They finished the job much faster than I anticipated, despite several setbacks that made repairing the floor more involved than originally predicted.

Abigail Patterson
Jul 2, 2021

Rusty and his team of guys have come a few times over the last few years to fix my two AC units after I moved in. His prices have been fair and the guys have been professional, nice, and knowledgable. I've gotten so I trust these guys. What I like best is they explain what is going on and offer me options when they can so I can make an informed decision on what to do moving forward.

jacqueline reed
Jun 23, 2021

The service was very easy to book. I received an email detailing the scope of work in advance. The techs arrived on time. They were organized and professional and the work took a bit less time than anticipated. I was billed accordingly. Highly recommend.

Carol Clark
Mar 18, 2021

Rusty and his crew: Daniel, Steven, and Jackson all did an excellent job in completing my repairs, arriving on time, diligently worked in trying to determine the source of the issue, and completed the work in a timely fashion. This is the second home in which I’ve used River City Home Services and I highly recommend them.

L Gregory
Mar 9, 2021

River City Home Services was very responsive. I had an emergency situation with plumbing and they came right out to work on it.

Christopher Hubbard
Dec 30, 2020

Great job by Rusty's team. They installed a gas line for us and did a fantastic job.

Edit: We have had multiple projects completed by Rusty and everytime his team did a great job! We would definitely use again.

Sarah Nicholas
Dec 23, 2020

I have used River City Home Services on a couple of occasions. Every time they have always been profession, quick, knowledgeable, responsive, and friendly. They have replaced an HVAC unit, replaced a furnace, and done seasonal service. They have educated me on how to get the most out of my system settings and how to use my systems when they installed them. Their prices are great especially for the service you get. I highly recommend River City Home Services.

Samantha Gilroy
Oct 9, 2020

Rusty is awesome, patient and kind. I requested an estimate to replace my kitchen/dining room floor. He measured habe me some suggestions and will follow up with samples for me to choose from. Thank you Rusty and RCHS.
DEFINITELY will recommend

Sarah Landrum
Sep 16, 2020

I am a local realtor and have had the pleasure of working with the crew at River City Home Services on several projects. I love that they are a one stop shop that can address just about anything I need fixed. They are professional and do a great job. They have gone above and beyond for me. I will certainly use them in the future! - Sarah Landrum Coach House Realty

Brian Williams
Aug 13, 2020

Rusty and Chris were not only on time, they also knocked the job out quickly. They were professional and took all trash and debris with them when they left. I felt very comfortable with them in my home unsupervised, and will continue to use them moving forward.

Marie Madeleine Ndaw
Aug 13, 2020

I use this company to tune up my HVAC. Everything was done professionally and I will definitely use them again.

Rose Tate
Jul 6, 2020

Excellent work, professional, polite, courteous, knowledgeable! Highly recommend River City Home Services! They performed plumbing repairs, fixed and sealed roof nail-pops, changed receptacles/light switches, removed/fixed windows which had lost their gas seal, and a few other things in an older home and did a fantastic job!

Meghan Bussone
Jun 18, 2020

Rusty and his team at River City Home Services came to my house to service before placing on the market! They were courteous, and hard working, and managed to take care of everything we needed in a prompt and timely manor! Will be referring their services to everyone in the future! Thanks again for your amazing work! Everything done surpassed our expectations and couldn't be happier!

D. W.
Jun 9, 2020

River City Home Services performed an HVAC service and replacement of a toilet bowl ring. They were on-time, reasonably priced, professional, timely to respond, and made the repairs efficiently with quality workmanship. The ability to receive your invoice electronically and pay online was certainly easy. I would highly recommend River City Home Services for any of your home service repair needs.

Kelly McMillen
May 29, 2020

Rusty and his crew were very friendly, efficient and knowledgeable. They were also very reasonably priced and gave us the best options and didn’t try to sell us on what we didn’t need. We have used them twice for a new unit to be installed and for a mini-split to finish our 3rd floor and will continue to use them in the future. We also used them to make a repair when 3 other big name companies couldn’t figure out or fix an issue and they fixed it immediately. This issue was causing serious moisture problems in the house and we are so grateful to have it fixed! Highly recommend this company!

Jill DeLeo
Mar 30, 2020

Rusty and his team are top notch! From professionalism, to responsiveness, to quality, I am extremely impressed!! It's not always easy finding honest companies these days. RCHS came highly recommended to me, and now I know why. I recommend them to everyone! - Jill DeLeo, Realtor

Will Loving
Mar 19, 2020

Rusty and team did a great job helping me on projects at a commerical property I have. They are very responsive, reasonably priced and do great work. They are also honest and won't commit to a project if it's not something they are well equipped to handle. I would recommend them to anyone!

H. A. Nickerson
Mar 11, 2020

I had a laundry list of work for them to do, and they fixed plumbing, minor electrical, and hvac issues in a few hours. Rusty was easy to get in touch with and understanding about our budget. I will call them again the next time I need work done!

Jennifer Hart
Feb 25, 2020

I've used River City Home Services for both spring and fall HVAC tune-ups, and they never disappoint! Their team is prompt, professional, and thorough. It's such a relief knowing my AC is ready to take on the summer heat. Highly recommend them for peace of mind and top-notch service!

Elizabeth Pfister
Jan 4, 2020

River City Home Services has done several jobs for me and they have always done a great job! Always on time and get the jobs done promptly. I will definitely continue to use them for any future home projects.

samaz0nprime
May 17, 2019

We had a laundry list of things to repair while prepping our house for sale and Rusty and his crew were able to tackle all of it. The quality of work was great and matched the estimate we received. Definitely saved me time by being able to use once contractor for all of my needs

Mark Wilson
Oct 4, 2018

Installed 2 new Dual Fuel Heat Pumps and were great. Did one in the fall and the second one in the spring. Did a great job, and was helpful in giving me info to make the best decision on what to upgrade to..

Stephen M
Aug 18, 2018

An acquaintance suggested using River City Home Services to look at our broken Heat Pump. Rusty told us there was a $29 service fee, a $79 diagnostic fee, and an $89 an hour labor fee, with the first 30 minutes of labor free. I believed the total service charge to determine what was wrong and whether to fix or replace it would be about $180 or $200. He discovered the capacitor was bad (electric issue) and that all the coolant had leaked out. He said he could check for leaks and I said sure. He found two leaks and I initially told him I needed him to install a new system. After getting other estimates, I told him I was going to have another company do the installation. I asked for the service call bill and it was $447 – the $29 service fee, $79 diagnostic fee, $89 labor fee, and a $250 leak check. I was surprised by the high bill because I was not told that a leak check was an additional $250 and I expected a $45 labor charge since I thought the service call lasted about 60 mins (with first 30 mins free). He said he told me before doing the leak check that it would be $250. If I had been told that, I would have had to decline, because we did not have that money in the budget to spend for diagnosing what was wrong with our system. So please know that if River City Home Services does a leak check it is above the cost of other diagnostic services. Get a complete written estimate before any work begins, and carefully note the start and finish time of the service call. I do not recommend River City Home Services.

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  • 514 Myrtle St, Ashland, VA 23005
  • Industrial Roofing
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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