Phoenix Roofing - Richmond, VA

Good 5.0 (11 reviews)

3903 Carolina Ave, Richmond, VA 23222
Commercial Roofing
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Financing Available

Website phoenix-roofing.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Phoenix Roofing, we pride ourselves on our extensive expertise in roofing solutions tailored for both residential and commercial properties. Located in Richmond, Virginia, we specialize in a comprehensive range of services, including roof replacement, maintenance, and various repair options. Our focus on detail and organization ensures that each project is managed efficiently from start to finish, delivering durable results that stand the test of time. Our team is dedicated to providing high-quality workmanship, whether addressing a simple roof leak or executing a complete roof overhaul. We understand the complexities involved in roofing projects and approach each task with a commitment to excellence. Serving Richmond and the surrounding areas, we are well-equipped to handle your roofing needs with precision and reliability, ensuring that your investment is protected for years to come.

What people say about “Phoenix Roofing”?

Customer feedback for Phoenix Roofing is overwhelmingly positive, highlighting their exceptional customer service, responsiveness, and thorough communication throughout the repair process. Many reviewers emphasize the company's professionalism and honesty, making them a trusted choice for roofing needs, especially in commercial settings. Customers appreciate the detailed follow-up and timely responses to inquiries, which further enhance their satisfaction with the service provided. Overall, Phoenix Roofing is consistently recommended as a reliable partner for roofing issues.

What Users Like The Most

They evaluated everything thoroughly, scheduled the repairs and kept me informed the entire time.
Their responsiveness was outstanding. I was provided a video documenting the problem.
Phoenix Roofing goes above and beyond whether it's an actual repair or giving fantastic customer service.
They are trustworthy and do excellent work. I continually recommend them to associates within my industry.
They are quick, professional, knowledgeable, and most of all they are honest.

What Users Like The Least

Customers are fully satisfied

Services: Roof Replacement Gutter Installation Tar and Gravel Roofing Wood shakes Green Roofing Services

Recommended Reviews

Overall Company Rating

Excellent 5.0

Out of 11 reviews

5 stars

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Jamie Spencer

Google review

Apr 30, 2019

I'm the maintenance director at an assisted living facility and Phoenix Roofing was recommended when we ran into some issues. They evaluated everything thoroughly, scheduled the repairs and kept me informed the entire time. Very professional, honest and efficient.

Phil Bourne

Google review

Jul 16, 2018

Phoenix Roofing (Richmond, VA) helped me with a very urgent tenant matter. Their responsiveness was outstanding. I was provided a video documenting the problem, and they really saved the day for me. Their staff was great to deal with, and I highly recommend their services.

Jessica M.

Google review

Mar 2, 2016

Phoenix Roofing goes above and beyond whether it's an actual repair or giving fantastic customer service. They always give amazing communication at all stages of repair and completion. Working for a larger Managment company, we tend to stick with the best. That's exactly what they are!

John Kipley

Google review

Jan 18, 2016

As a commercial property manager, I am tasked with handling all sorts of issues that arise on a property, from the day to day issues to true emergencies. Phoenix Roofing, is first number I call, when I have a leak. They are trustworthy and do excellent work. I continually recommend them to associates within my industry.

Bailey Atkins

Google review

Jan 18, 2016

I use Phoenix Roofing on many of my commercial properties and I would recommend them to anyone looking for an A+ roofing company. The owners go out of there way to fully explain to me what is going on when there is a roofing issue at one of my properties. I never feel like they are wasting my time or money and that they are quick to attend to my roofing work orders. In addition to being extremely knowledgeable in their field, they are also responsive to my emails and calls at all times and their customer service is incredible.

Patricia Hogan

Google review

Jan 15, 2016

Phoenix is very responsive to our of our roofing issue calls. They provide excellent follow up and reporting of any issues and fixes on their invoices. I highly recommend them.

Andrew Thacker

Google review

Jan 14, 2016

I manage 13 Commercial Properties and I use Phoenix for all of them. They are quick, professional, knowledgeable, and most of all they are honest. I recommend Phoenix to anyone needs a good roofer.

Jeff Compton

Google review

Jan 14, 2016

I have been working with Phoenix Roofing for over 10 years now. During this time I have always had superior service from them. It hasn't mattered if it was in the middle of the night or during a holiday they have always performed. I have the owners cell phones on speed dial. Great customer service, I wish everyone I dealt with was as easy.

Dwayne Faria

Google review

Jan 14, 2016

We have had very good success with Phoenix Roofing for our commercial roofing needs. Always very attentive, professional and thorough. Highly recommend...

Ryan Burns

Google review

Jan 14, 2016

Paul and his team are great. Honest and hard working, they assessed our situation and worked progressively towards solution, even recommending things I could try on my own dime first. They care about their customers and they're my go-to roofers from here on out.

Zach Brenner

Google review

Jan 14, 2016

Great service! We use them on a number of commercial buildings. They always do thorough, detailed work. They are very responsive and attentive to the customer's needs.

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