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Phoenix Roofing - Richmond, VA

  • 3903 Carolina Ave, Richmond, VA 23222
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Phoenix Roofing, we pride ourselves on our extensive expertise in roofing solutions tailored for both residential and commercial properties. Located in Richmond, Virginia, we specialize in a comprehensive range of services, including roof replacement, maintenance, and various repair options. Our focus on detail and organization ensures that each project is managed efficiently from start to finish, delivering durable results that stand the test of time. Our team is dedicated to providing high-quality workmanship, whether addressing a simple roof leak or executing a complete roof overhaul.

We understand the complexities involved in roofing projects and approach each task with a commitment to excellence. Serving Richmond and the surrounding areas, we are well-equipped to handle your roofing needs with precision and reliability, ensuring that your investment is protected for years to come.

What people say about “Phoenix Roofing”?

Customer feedback for Phoenix Roofing is overwhelmingly positive, highlighting their exceptional customer service, responsiveness, and thorough communication throughout the repair process. Many reviewers emphasize the company's professionalism and honesty, making them a trusted choice for roofing needs, especially in commercial settings. Customers appreciate the detailed follow-up and timely responses to inquiries, which further enhance their satisfaction with the service provided. Overall, Phoenix Roofing is consistently recommended as a reliable partner for roofing issues.

What Users Like The Most
  • They evaluated everything thoroughly, scheduled the repairs and kept me informed the entire time.
  • Their responsiveness was outstanding. I was provided a video documenting the problem.
  • Phoenix Roofing goes above and beyond whether it's an actual repair or giving fantastic customer service.
  • They are trustworthy and do excellent work. I continually recommend them to associates within my industry.
  • They are quick, professional, knowledgeable, and most of all they are honest.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 11 reviews
5 stars
4 stars
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1 stars
Show first:
Jamie Spencer
Apr 30, 2019

I'm the maintenance director at an assisted living facility and Phoenix Roofing was recommended when we ran into some issues. They evaluated everything thoroughly, scheduled the repairs and kept me informed the entire time. Very professional, honest and efficient.

Phil Bourne
Jul 16, 2018

Phoenix Roofing (Richmond, VA) helped me with a very urgent tenant matter. Their responsiveness was outstanding. I was provided a video documenting the problem, and they really saved the day for me. Their staff was great to deal with, and I highly recommend their services.

Jessica M.
Mar 2, 2016

Phoenix Roofing goes above and beyond whether it's an actual repair or giving fantastic customer service. They always give amazing communication at all stages of repair and completion. Working for a larger Managment company, we tend to stick with the best. That's exactly what they are!

John Kipley
Jan 18, 2016

As a commercial property manager, I am tasked with handling all sorts of issues that arise on a property, from the day to day issues to true emergencies. Phoenix Roofing, is first number I call, when I have a leak. They are trustworthy and do excellent work. I continually recommend them to associates within my industry.

Bailey Atkins
Jan 18, 2016

I use Phoenix Roofing on many of my commercial properties and I would recommend them to anyone looking for an A+ roofing company. The owners go out of there way to fully explain to me what is going on when there is a roofing issue at one of my properties. I never feel like they are wasting my time or money and that they are quick to attend to my roofing work orders. In addition to being extremely knowledgeable in their field, they are also responsive to my emails and calls at all times and their customer service is incredible.

Patricia Hogan
Jan 15, 2016

Phoenix is very responsive to our of our roofing issue calls. They provide excellent follow up and reporting of any issues and fixes on their invoices. I highly recommend them.

Andrew Thacker
Jan 14, 2016

I manage 13 Commercial Properties and I use Phoenix for all of them. They are quick, professional, knowledgeable, and most of all they are honest. I recommend Phoenix to anyone needs a good roofer.

Jeff Compton
Jan 14, 2016

I have been working with Phoenix Roofing for over 10 years now. During this time I have always had superior service from them. It hasn't mattered if it was in the middle of the night or during a holiday they have always performed. I have the owners cell phones on speed dial. Great customer service, I wish everyone I dealt with was as easy.

Dwayne Faria
Jan 14, 2016

We have had very good success with Phoenix Roofing for our commercial roofing needs. Always very attentive, professional and thorough. Highly recommend...

Ryan Burns
Jan 14, 2016

Paul and his team are great. Honest and hard working, they assessed our situation and worked progressively towards solution, even recommending things I could try on my own dime first. They care about their customers and they're my go-to roofers from here on out.

Zach Brenner
Jan 14, 2016

Great service! We use them on a number of commercial buildings. They always do thorough, detailed work. They are very responsive and attentive to the customer's needs.

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137 locals recently requested a quote
  • 3903 Carolina Ave, Richmond, VA 23222
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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