- 141 Delta Dr Suite D, Pittsburgh, PA 15238
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “PJ Fitzpatrick”?
Customer feedback for PJ Fitzpatrick is largely positive, emphasizing the professionalism and communication skills of the staff. Many reviews highlight prompt and thorough service, with customers appreciating the detailed assessments and efficient work completed on various home projects. However, a few negative experiences regarding customer service and communication after service have raised concerns. An incident involving unprofessional behavior and a lack of care for surrounding properties also detracted from the overall satisfaction of some customers. While most interactions seem to be positive, the critical reviews indicate that there is room for improvement in customer service responsiveness.
What Users Like The Most
- Daniel is a fine representative of your company, he was thorough and detailed.
- Darrin was a pleasure to work with. He gave us an accurate assessment and completed the work same day.
- The installers were polite and professional. We ran into a wrinkle with the wrong sized window, and they were on the phone right away.
- Christian was the very best worker we ever had to our home to address and fix a problem.
- PJ Fitzpatrick is professional, kind, and committed to your needs.
What Users Like The Least
- My problem comes from the HORRIBLE customer service and lack of refund.
- The workers left behind absolute messes. No magnet used to detect left behind metal from huge projects.
- They were using leaf blowers at 9 pm to blow away debris. Completely unprofessional.
Recommended Reviews
I got a roof repaired back in April 2025 and they did a great job on it. My problem comes from the HORRIBLE customer service and lack of refund. They over quoted me $1,100 for a chimney removal that turned out it was not possible to do, Cameron Rock told me if the chimney was not removed they will refund me the money, check would be sent via mail. The check never arrived. I called 7 times and was told they would look into it and call me the next day, they never did, I called again, same promise, same lie, I got tired of calling and being lied to my face. I was thinking of doing a bathroom renovation, but with the way they treat customers, I would look somewhere else, since I have still not received the refund for a service they never provided.
Daniel is a fine representative of your company, he was thorough and detailed. We look forward to having Daniel work at our home. As soon as we contact our builder we will be in touch.
Thank you,
Mark Thomas
Darrin was a pleasure to work with. He gave us an accurate assessment and completed the work same day. Would definitely utilize them again.
Company Locations
Branch Offices
- 141 Delta Dr Suite D, Pittsburgh, PA 15238
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured