Pinnacle Roofing - Phoenix, AZ

I’ve used Pinnacle Roofing on two houses. One was a total roof replacement, the other a roof repair. Both times, from sales to repair/replacement to inspection, everyone was professional, efficient and a pleasure to work with.
I will definitely call them again if I need any type of roofing service again.

Had a wonderful experience with Pinnacle Roofing for my flat roof re-coating project. The entire team was professional and a joy to work with from start to finish. Excellent customer service, knowledgable staff and exceptional workmanship. Good people and great job! Special thanks to Alec, Grant, Genaro & the entire crew.

Our experience with Pinnacle roofing was excellent. Alec worked with us through the whole process and ensured transparency and his communication through the project was great. I would recommend Pinnacle Roofing to anyone looking to tackle that roofing project.

We highly recommend Pinnacle Roofing! From beginning to end, our roofing project was a breeze. Their professionalism and attention to detail made the process easy and the result is perfection! Thank you to the whole crew at Pinnacle Roofing! We appreciate you so much.

Pinnacle Roofing was great to work with. We needed our patio roof redone. Communication was excellent, Alec did our estimate & he was thorough, nice and answered all our questions well. Got our estimate in less than 24h & price was right. Grant was the PM and got us scheduled fast, which was great since rain was expected on Sunday and he got is in Friday before. If you want it to rain in Phoenix in June just tear your own roofing off and then decide you want to hire pros to get it finished faster Only issue was a very small section at the edge lifted above the flashing same day and wouldn't stick back down. Very minor. But we got a solid day of rain on Sunday and several days later a full on deluge and ZERO leaks ... really great work and they came out & got the edge re-adhered properly w no issue... Took maybe 10-15 mins. Brittany in the office and our work crew were great too. Thanks to everyone we worked w to get this job completed. Price was right and warranty in place. We highly recommend.

Pinnacle Roofing provided a first class experience with the installation of a new roof. From the initial contact with Alec and continuing with Grant these courteous, professional gentlemen made it their priority to give my wife and myself the best service ever. Their attention to detail was reflected in the installers who were meticulous, hard workers. As a nervous senior homeowner Alec and Grant allayed my concerns and were flexible with my requests as the project proceeded. The roof was completed quickly and looks terrific. Very competitive and fairly priced you can't go wrong selecting Pinnacle. I give myself props for doing so.

Grant was the supervisor of our roof and tile repair. He was very knowledgeable,professional and a real pleasure to work with . Would recommend Pinnacle Roofing for home roof repair.

Alec and the Pinnacle Roofing team are always prompt, courteous, and affordable. Have been and will continue to refer Alec for any roofing related needs!

The crew at Pinnacle Roofing did a fantastic job in giving me a new foam roof. Grant was very kind and careful and I feel so secure and love my beautiful roof. My neighbors do too!

I had my underlayment replaced a few years ago by Spencer at Pinnacle Roofing due to subpar builder quality work, which resulted in a nasty leak in my garage. I had several companies quote the work, but most would only do the work if I would replace the entirety of my roof. Spencer looked at the nature of the repairs and said they could do exactly what I was looking to have done. So why am I writing this review now, almost five years after the repair? Because Spencer reached out to me with the new year to offer to come and inspect the roof for any damage or necessary repairs since he had last been out. His work has held up marvelously over the last five years, and the extra peace of mind of having the company reach out to me to check on their work was appreciated. Even better was that there were no issues noted besides a few loose roofing tiles - rather than trying to scare me into unnecessary repairs. I appreciate Spencer's professionalism, on top of sending me all of the photos he took during the roof inspection!

Spencer Roundtree of Pinnacle Roofing inspected our 12 year old tile roof today. The inspection was free of charge. He has performed 2 inspections of our roof since we purchased the house 4 years ago; the initial pre-purchase inspection showed a few broken tiles, which he promptly replaced. Today, Spencer reported that we have no broken tiles, and the critical "underlayment material" was in good condition. Spencer Roundtree is our "go--to" roof guy, he simply, is a straight shooter, very efficient, and good to work wirh. When we have roofing needs in the future, Pinnacle Roofing is at the top of our list.

Finally a roof company that did it right! I was so impressed with the work Pinnacle Roofing did. They cleaned my existing flat roof, removed a leaking skylight and replaced, sprayed foam in areas where it was needed, then rolled the roof with white protective coating. Thank you Pinnacle Roofing!!

This is a fantastic company. The workers arrived early. Worked a full day and cleaned up any mess that occurred where they worked and any surrounding areas. So happy with our new roof.

Absolutely excellent customer service, excellent workmanship and care. This is the company that will do what they say! Have you ever had a contractor that you had to babysit to make sure they didn’t mess up? Well, with Pinnacle Roofing you can rest at ease that the job will be done professionally and on time, and exactly as you wanted it! Definitely recommend!! Excellent communication and prompt service!

My go-to guys always! I own multiple houses and I always use these guys thank you so much for your Help over the years gentlemen.

This is my second time utilizing Pinnacle Roofing; first time was to replace and install a foam roof on my 14x32' patio, and just completed using their services a second time for a complete roof repair, reusing my existing concrete tiles. My roof was close to 8-10 years overdue for repairs and as a result, contained bad sections of roof due to water damage that needed replacement.

Pinnacle Roofing is a very professional company with very knowledgeable employees/roofers. They made modifications/changes to bring my roof back to new, modifying original design/installation flaws for when the roof was originally built.

They were a pleasure to work with and their office staff is very pleasant and professional in handling the payment process. They have may vote for first-in-class!

Amazing work! The professionalism and work ethic is some of the best I’ve ever seen! Pinnacle did such an amazing job that my AC company even commented on the great work! Thank you guys so much, the roof is amazing!

Would highly recommend Pinnacle Roofing. I had a leaky roof and they addressed the problem right away. The process was seamless from start to finish.

I was in a hurry to replace my roof because Tesla solar was installing my system and had moved up my installation date. Pinnacle was able to bump up my roof installation a few weeks in order to accommodate my solar install. I really appreciated this. Everyone with whom I dealt was professional. I was happy with my new roof.

Excellent work on time friendly and finished in one day and it looks awesome. Don't be afraid to hire this company.

The workmanship was outstanding. They workers performed efficiently and professionally. I'm totally impressed and pleased with their work. Great group of workers.

Had plywood and surface damage on a large 400 sq foot second story 29 year old walk deck/balcony. Pinnacle Roofing did an amazing job repairing existing plywood, adding a second layer of plywood and applying a four step Polycoat coating. The entire staff was helpful and in constant communication with me. I had twelve different companies come out over three months for estimates and was completely satisfied with my choice and the end results from Pinnacle.

Had my Roof replaced , They did a great job , Neat cleaned up every day ,showed up on time , Brandon & Sidney were always available if any problems arise! Very Pleased ! Satisfied Customer

Called for a review of our roof due a leak. Calling to schedule was easy and Nathan was on time. Nathan was very nice but couldnt figure out where the leak was exactly. He had ideas but wanted his colleague Brandon to come take a look. He said he would call Brandon with our info to come out and look for a second opinion. Following day no calls. I text Nathan and he said he would follow up. Friday still no calls. Therefore I called the main office who took a message and said they would get back to me. Again no calls. The experience started off positive but ended poorly with lack of call backs or assistance. At this point can not recommend this company.

I recently used pinnacle roofing to replace he underlayments on my roof. The job itself appears to be well done, however they left a mess behind when they were done despite the contract stating that they were responsible for cleaning up all debris.

As background, I was scheduled to have our roof done in mid July, however pinnacle called me in late June to see if I’d be interested in having them come early. I was going to be on vacation was assured it was no problem as they did not need to access the house.

The mess started they day before I left for vacation which was the first day they started working. After work, I came home to find our pool filled with debris and nails that could’ve wrecked the pool cleaner. When I called pinnacle to explain the issue and my concern given that I’d be out of town, they told me that the pool should’ve been tarped and that they would take care of it.

I returned home from vacation after the job was complete. I immediately found ~10 large nails in the driveway that could’ve easily wrecked my truck tires. I also walked to the backyard to find all of our plants dead and the pool water dangerously low. I later discovered that the water to the house had been shut off while I was gone and not turned back on.

I called pinnacle about this and while they did come out to inspect the quality of the roof work itself, I received no apology for the nails or the water being turned off. Instead I was told that they didn’t turn the water off to the house and that it must have been someone else despite them being the only ones at the house that week. When I asked to be refunded for the $200 we paid to replace the dead plants, they would only credit $100 (this was a $12k project). Their lack of accountability to the sloppy cleanup job by their team makes me think this is a common experience with this crew. If I were to do this job again I would use a different company.

Fantastic work done by Pinnacle Roofing could not be happier! The materials used met or exceeded the written estimate. Roof was completed on time and in one day, the clean up was very good.

We have used them for two repairs now. Happy with the quality of work. At times feels like they are a bit slow to communicate but it may be because they are a smaller company. Other than that we recommend them to all who ask us.

Scott and Sydney were very professional. The crew were very professional very clean and did a great job. I needed them to fix something and Sydney came back out the next day to correct the problem. Would recommend them to anybody they were excellent very professional great job guys.