Northwest Ace Hardware - Dublin, VA
- 4697 Cleburne Blvd, Dublin, VA 24084
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
Other roofing contractors nearby
| Roofing contractors in Dublin, VA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Assurance Plus Home Inspections | 5.0 | 53 | — Not checked | No |
| Morris Finishing Company LLC | 4.8 | 18 | — Not checked | No |
| Virginia Fence Builders, Inc. | 4.0 | 10 | — Not checked | No |
| Jones Home Improvement, LLC | 5.0 | 8 | — Not checked | No |
About the Business
What people say about “Northwest Ace Hardware”?
Customer reviews present a mixed sentiment regarding the store's services. While many appreciate the helpfulness and convenience of the staff, several customers express dissatisfaction with delivery reliability and pricing discrepancies between online and in-store. Communication issues are noted, particularly concerning order confirmations and stock availability. Overall, while the store has loyal patrons who value the personal touch, significant concerns about customer service and pricing practices persist.
What customers highlight
- The staff is so helpful, everything is easy to get to, not like those HUGE hardware stores.
- Always a very helpful staff with a wide variety of products.
- Great products and even better service. They are super friendly and will be returning for many of my hardware needs.
- Probably one of the best Ace's I have ever been to.
- Very Friendly Staff and Always Helpful.
What customers mention as negative
- Ordered an item to be received the next day and it didn't arrive on the promised date.
- I had to call the store myself to get my order processed.
- Just because it says it's in stock on the ace hardware website, doesn't mean we have it.
- Everything in this store, you can get at Lowe's for $5 cheaper.
- The response regarding the $10 coupon was unhelpful and did not lead to the promised discount.
Recommended Reviews
Ordered an item to be received the next day and it did't arrived on the promised date. Also, if searching for prices online they might not be the same at the store and they do not match the online price to what you find in the store which might a couple of bucks more expensive. Terrible customer service!
Place a STIHL express order through this store, received a confirmation email stating I would be contacted by the store within one day to be notified if the item was in stock or if they would have to order it. I wait 4 days and had to call the store myself to get my order processed.
Probably one of the best Ace's I have ever been to. I think the have a little of everything you need.
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
