- 4697 Cleburne Blvd, Dublin, VA 24084
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
At Northwest Ace Hardware, located on Cleburne Boulevard in Dublin, Virginia, we pride ourselves on being a versatile resource for all your hardware needs. Our expertise spans roof replacement, roof vent installation, and gutter installation, allowing us to handle both residential and commercial projects with confidence. We understand the intricacies involved in each job and are committed to delivering durable and high-quality results that stand the test of time. Our organized approach ensures that every project is managed meticulously from start to finish.
We focus on attention to detail and reliability, which enables us to tackle complex tasks efficiently. As the only hardware store in the area, we offer a wide selection of products and services, making us a go-to destination for homeowners and contractors alike. Whether you are planning a small repair or a significant renovation, you can trust us to coordinate every aspect of your project thoroughly.
What people say about “Northwest Ace Hardware”?
Customer reviews present a mixed sentiment regarding the store's services. While many appreciate the helpfulness and convenience of the staff, several customers express dissatisfaction with delivery reliability and pricing discrepancies between online and in-store. Communication issues are noted, particularly concerning order confirmations and stock availability. Overall, while the store has loyal patrons who value the personal touch, significant concerns about customer service and pricing practices persist.
What Users Like The Most
- The staff is so helpful, everything is easy to get to, not like those HUGE hardware stores.
- Always a very helpful staff with a wide variety of products.
- Great products and even better service. They are super friendly and will be returning for many of my hardware needs.
- Probably one of the best Ace's I have ever been to.
- Very Friendly Staff and Always Helpful.
What Users Like The Least
- Ordered an item to be received the next day and it didn't arrive on the promised date.
- I had to call the store myself to get my order processed.
- Just because it says it's in stock on the ace hardware website, doesn't mean we have it.
- Everything in this store, you can get at Lowe's for $5 cheaper.
- The response regarding the $10 coupon was unhelpful and did not lead to the promised discount.
Recommended Reviews
Ordered an item to be received the next day and it did't arrived on the promised date. Also, if searching for prices online they might not be the same at the store and they do not match the online price to what you find in the store which might a couple of bucks more expensive. Terrible customer service!
Place a STIHL express order through this store, received a confirmation email stating I would be contacted by the store within one day to be notified if the item was in stock or if they would have to order it. I wait 4 days and had to call the store myself to get my order processed.
Probably one of the best Ace's I have ever been to. I think the have a little of everything you need.
Company Locations
Head Office
Branch Offices
- 4697 Cleburne Blvd, Dublin, VA 24084
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates