Logo of Northwest Ace Hardware

Northwest Ace Hardware - Ridgeway, VA

  • 1188 Mica Rd, Ridgeway, VA 24148
  • Commercial Roofing
  • Residential Roofing
  • Free Estimates
  • Green Roof
  • Shed Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Northwest Ace Hardware, located in Ridgeway, Virginia, we pride ourselves on our extensive range of services, specializing in roof installation, emergency roof repairs, roof deck repairs, and roof water damage repairs. Our expertise allows us to tackle both residential and commercial projects with precision and care, ensuring that every job meets our high standards. We understand the importance of organization and attention to detail in delivering durable, high-quality results. Our well-coordinated team is dedicated to managing complex projects from start to finish, providing clients with long-term value and peace of mind.

Whether you require immediate assistance or are planning a larger renovation, we are equipped to handle your needs effectively. Serving Ridgeway and the surrounding areas, we are committed to being a reliable resource for all your hardware and roofing needs, ensuring that every project is completed thoroughly and to your satisfaction.

What people say about “Northwest Ace Hardware”?

Customer feedback is mixed regarding this hardware store. While many reviewers praise the helpful and friendly staff, as well as the variety of products available, others report negative experiences with customer service and store conditions. Complaints include deceptive pricing practices and unclean store environments, which detracted from the overall shopping experience. However, positive reviews highlight the store's commitment to customer service, with staff often going above and beyond to assist shoppers. Communication and delivery of service appear to be strong points for the majority of positive reviewers.

What Users Like The Most
  • Really cool location and super nice individuals working.
  • The gentleman who filled our tank was extremely competent and friendly.
  • They definitely have a variety of goods for sale here.
  • Great customer service. Very helpful.
  • Nice clean store that's big but not a box store.
What Users Like The Least
  • The store refuses to honor advertised price and did not mark the price in store.
  • The cashier acted like we were bothering her to ask about product inventory.
  • The area around the register had the feel and look of an old barely used junkyard workstation.
  • Very depressing experience.
  • Unclean and messy.
Recommended Reviews
Overall Company Rating
Good 4.3
Out of 11 reviews
5 stars
4 stars
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1 stars
Show first:
Joe Bob
Jun 10, 2025

Bar and chain oil is advetised for $5.99. The in store price is $13. This store refuses to honor advertised price and did not mark the price in store. This is blatant deceptive marketing. When I brought that up, the clerks got rude and turned defensive. Kinda like this wasn't the first time they've been called out for this b.s.. Avoid this ripoff trap.

Wesley Dorsey
Feb 18, 2025

Very depressing experience.The cashier (who looked like she just rolled out of bed) acted like we were bothering her to ask about product inventory. There were several large 8"x11" pictures posted above the register of "wanted" people who have stolen items from the store. I get it ,but it also says that your store is under constant threat from criminals so it's unsafe. The area around the register had the feel and look of an old barely used junkyard workstation. Unclean and messy. I wouldn't go to this location unless you don't have any other choice.( Which is why I went).

Barry Collins
Feb 1, 2025

Really cool location and super nice individuals working. Very helpful & found everything we needed. Before heading out, we talked with the guys working and really thought how cool everyone was.

Richard Parkes
Jan 18, 2025

Stopped at this Ace Hardware store to get a bag of ice melt. The man behind the counter asked if I needed help loading it and I said yes. He loaded up in my truck and we had a good conversation. This was a good experience.

Cathy Carter
Sep 7, 2023

They did not have what I needed but the staff were very helpful. Outside they were grilling hotdogs and hamburgers for customers. Nice gesture. I will be back as it's a very diverse store.

sean freeman
Aug 13, 2023

Just a quick stop for a RV propane refill. The gentleman who filled our tank was extremely competent and friendly; as was the cashier.

Jeremial Hoskins
Mar 1, 2023

Really helpful stopped by on my way up North and had keys made for my Semi.... Yes Semi Truck so drivers if you need extra keys made for your truck holla at ACE they got you

Mike Spangler
Dec 12, 2022

A lot going on in this hardware store and I mean that in a good way. Had exactly what I was looking for when other stores in the area did not have what I was after. They definitely have a variety of goods for sale here. Something for everyone. Will return.

sam fox
Nov 14, 2022

Great customer service. Very helpful. We'll be back whenever we need a good hardware store with assistance. Can't express more that they are very helpful!!

G.E. Stone
Apr 8, 2021

Nice clean store that's big but not a box store you need a golf cart to get around in. Friendly helpful staff.

Melanie Harrington
Nov 12, 2019

I really love this store! They have specialty parts that not even Lowes or Rural King didnt even have! I was very impressed!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 1188 Mica Rd, Ridgeway, VA 24148
  • Commercial Roofing
  • Residential Roofing
  • Free Estimates
  • Green Roof
  • Shed Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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