Northwest Ace Hardware - Ridgeway, VA
- 1188 Mica Rd, Ridgeway, VA 24148
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Green Roof
- Shed Roof
About the Business
At Northwest Ace Hardware, located in Ridgeway, Virginia, we pride ourselves on our extensive range of services, specializing in roof installation, emergency roof repairs, roof deck repairs, and roof water damage repairs. Our expertise allows us to tackle both residential and commercial projects with precision and care, ensuring that every job meets our high standards. We understand the importance of organization and attention to detail in delivering durable, high-quality results. Our well-coordinated team is dedicated to managing complex projects from start to finish, providing clients with long-term value and peace of mind.
Whether you require immediate assistance or are planning a larger renovation, we are equipped to handle your needs effectively. Serving Ridgeway and the surrounding areas, we are committed to being a reliable resource for all your hardware and roofing needs, ensuring that every project is completed thoroughly and to your satisfaction.
What people say about “Northwest Ace Hardware”?
Customer feedback is mixed regarding this hardware store. While many reviewers praise the helpful and friendly staff, as well as the variety of products available, others report negative experiences with customer service and store conditions. Complaints include deceptive pricing practices and unclean store environments, which detracted from the overall shopping experience. However, positive reviews highlight the store's commitment to customer service, with staff often going above and beyond to assist shoppers. Communication and delivery of service appear to be strong points for the majority of positive reviewers.
What Users Like The Most
- Really cool location and super nice individuals working.
- The gentleman who filled our tank was extremely competent and friendly.
- They definitely have a variety of goods for sale here.
- Great customer service. Very helpful.
- Nice clean store that's big but not a box store.
What Users Like The Least
- The store refuses to honor advertised price and did not mark the price in store.
- The cashier acted like we were bothering her to ask about product inventory.
- The area around the register had the feel and look of an old barely used junkyard workstation.
- Very depressing experience.
- Unclean and messy.
Recommended Reviews
Bar and chain oil is advetised for $5.99. The in store price is $13. This store refuses to honor advertised price and did not mark the price in store. This is blatant deceptive marketing. When I brought that up, the clerks got rude and turned defensive. Kinda like this wasn't the first time they've been called out for this b.s.. Avoid this ripoff trap.
Very depressing experience.The cashier (who looked like she just rolled out of bed) acted like we were bothering her to ask about product inventory. There were several large 8"x11" pictures posted above the register of "wanted" people who have stolen items from the store. I get it ,but it also says that your store is under constant threat from criminals so it's unsafe. The area around the register had the feel and look of an old barely used junkyard workstation. Unclean and messy. I wouldn't go to this location unless you don't have any other choice.( Which is why I went).
Really cool location and super nice individuals working. Very helpful & found everything we needed. Before heading out, we talked with the guys working and really thought how cool everyone was.
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 1188 Mica Rd, Ridgeway, VA 24148
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Green Roof
- Shed Roof
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