Logo of Lansing Building Products

Lansing Building Products - Portsmouth, NH

  • 240 West Rd, Portsmouth, NH 03801
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Lansing Building Products, we pride ourselves on our versatility and technical expertise in the roofing and siding industry. Located in Portsmouth, New Hampshire, we serve not only the local community but also the surrounding regions. Our comprehensive range of services includes roof repair, inspection, gutter installation, and specialized solutions such as green roof repair and TPO roof replacement. This breadth of expertise allows us to manage both residential and commercial projects with precision and care. Our commitment to organization and attention to detail ensures that every project is executed thoroughly and consistently. We understand the importance of delivering durable results that provide long-term value, and our well-coordinated team is dedicated to achieving this goal. Whether you're seeking roof cleaning, wood shakes, or soffit and fascia services, we are equipped to handle complex jobs from start to finish, ensuring a seamless experience for our clients.

What people say about “Lansing Building Products”?

Customer feedback is mixed regarding the services provided. While many reviewers praised the knowledgeable and helpful staff, fast service, and quality products, there are significant complaints about communication and delivery issues. Some customers experienced long wait times for their orders and received rude responses when seeking assistance. Overall, positive experiences are overshadowed by a few serious concerns about customer service interactions and fulfillment delays.

What Users Like The Most

  • Great staff.
  • Excellent warranty that far exceeds Anderson's bogus promises.
  • They went above and beyond to ensure it was taken care of and I was satisfied.
  • Quick friendly interaction at the counter and I was loaded and gone in 10 minutes.
  • Job well done to the staff.

What Users Like The Least

  • It took over two and a half months to arrive, and no one called us.
  • The same rude woman was unhelpful as always.
  • I left feeling frustrated and extremely disappointed.
  • I wasn't greeted with a hello but rather 'What do you need.'
  • I was given very little help when I asked about ordering windows.

Recommended Reviews

Overall Company Rating
Good 4.1
Out of 9 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Terry Joos
Jul 11, 2025

Strikingly informative and hey! We just stopped to see if they had samples the siding our contractor plans to use. We got a very helpful tutorial on siding varieties. Great staff.

Karl Cincotta
Feb 18, 2024

Quality Harvey window and siding products that last with an excellent warranty. The windows and the warranty far exceed Anderson's bogus promises.

Doug Martin
Nov 10, 2022

I highly recommend Lansing. The staff in the branch are extremely knowledgeable and helpful. I had a warranty item I needed fixed and they went above and beyond to ensure it was taken care off and I was satisfied.

Billy Deveau
Jan 27, 2022

Picked up some material for my company. Quick friendly interaction at the counter and I was loaded and gone in 10 minutes

Coombs Farm
Dec 10, 2020

We ordered a storm door that cost $875. It took over two and a half months to arrive, well, in fairness, we don't know how long it took since no one called us. We called and an extremely rude woman stated it was in and needed to be picked up. Where the cost and time went is beyond me since it was two doors with a bunch of trim pieces that all needed to be custom cut. The door hardware didn't match for a French door application. Pieces of the weather stripping were missing, which won't be keeping much storm out. No instructions came with the door and the same rude woman was unhelpful as always. We then were bounced around the Lansing black hole for over an hour before we gave up. The additional labor that is required for this "custom" item to actually be usable is going to be three times the anticipated installation cost. Oh, and just for one more bonus, it came with the wrong screws. I have used and enjoyed the products from Harvey in many houses but I will not be using them again and I would strongly advise that anyone who doesn't want to be ripped off, treated poorly and given a box of the wrong parts do the same. 0 stars would be more accurate.

4 weeks later, still no attempt by Lansing to fix any of the issues with the door besides the lazy attempt below. If providing superior customer service is their top priority as stated, I would hate to see what isn't given priority.

Peter Canessa
Sep 28, 2020

Very very nice place to do business staff was knowledgeable and considering the times we're in right now the service was pretty good as far as waiting time job well done to the staff

Larry Jeffrey
May 14, 2019

Fast Pace environment and gets the product your looking for faster that you can say hello and great great hospitality from all employees at Middletown lumber thanks for all the service

Calvin Drenkhahn
Oct 4, 2017

Great bunch of guys, always helpful and always ask to remind of material you may have forgotten that you need.

Danielle Durgin
Sep 13, 2017

After visiting Harvey Building Products looking to get a quote for new windows, I left feeling frustrated and extremely disappointed. This is actually an understatement, I left in tears. I'm a single young woman who I just bought my first house, which is extremely stressful and exciting. Upon my arrival, I wasn't greeted with a hello but rather "What do you need." I shrugged that off and spoke to a man about how to go about ordering windows. I was told that I couldn't' do that because I wasn't a contractor (which is fine my cousin is). When asked a few more inquiry questions I was given very abrupt, watered down, and uninformative answers. I may not be a contractor, but I understand English and basic building concepts. Never will I go back to Harvey’s, I’ll be looking for some other place to buy windows in the future!

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137 locals recently requested a quote
  • 240 West Rd, Portsmouth, NH 03801
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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