- 3533 Faust St, Bamberg, SC 29003
- Commercial Roofing
- Licensed & Insured
- Slate Roof
- Green Roof
- TPO Roof
About the Business
What people say about “Five Star Roofing”?
Customer feedback for Five Star Roofing reveals a mixed sentiment. While many reviews praise the company for its responsiveness, quality of work, and professionalism, several serious complaints highlight significant issues such as unaddressed leaks and poor communication regarding repairs. Customers have noted a lack of follow-up from the company, especially when problems arise post-service. The efficient service and positive interactions reported by many stand in stark contrast to the severe shortcomings experienced by a few, leading to an overall cautious perception of the company.
What Users Like The Most
- James was always available to answer any questions we had throughout the project.
- Excellent communication and very professional.
- They cleaned up everything and even wanted me to get their approval before they left.
- The roof is beautiful! Our home is going to look better than it did when we first bought it.
- They provided a comparable quote for the job, completed the job within 3 days of accepting the quote.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
We used James Brewer and Five Star Roofing to replace the shingled roof and vinyl siding on our house. James was always available to answer any questions we had throughout the project. His crews were fast and efficient. My wife and I are very happy with the results of their work. I would highly recommend James and Five Star Roofing for any of your roofing or vinyl siding needs.
James Brewer and 5 Star Roofing replaced my roof on a commercial building in Barnwell, SC. The roof has been leaking since the very first rain after replacement. James sent non-English speaking employees to put a cover over the roof. The employees nailed the tarps to my new roofing shingles with roofing nails. The next wind blew the cover off and left unknown number of nail holes in my new roof. James has not responded to my calls, messages nor emails since the beginning of 2025. I now have to SUE 5 Star Roofing to get them to stand up to their commitment.. I DO NOT RECOMMEND 5 STAR ROOFING.
Had 5 Star replace roof in 2021. Leaked, shortly thereafter, and they did seal the area of the leak. 08/2024 leak into kitchen ceiling. Sent 2 non English speaking men to inspect. Never heard back had to call and make trip to business. I called for insurance investigation and conclusion was new flashing at chimney line put over old flashing which caused buckling and leakage. 5 Star is not taking responsibility for non functioning flashing causing leakage to kitchen ceiling. HMMM
If you hire this company do a full inspection of roof and especially flashing before full payment.
Company Locations
Head Office
Branch Offices
- 3533 Faust St, Bamberg, SC 29003
- Commercial Roofing
- Licensed & Insured
- Slate Roof
- Green Roof
- TPO Roof