- 2157 Rich St Suite 501, North Charleston, SC 29406
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
No description yet.
What people say about “5 Stars Roofing”?
There are not enough reviews yet to form a clear opinion about 5 Stars Roofing
Recommended Reviews
Very frustrating right now. I had my roof replaced last Nov. We kept having little brown outs and our AC wouldn't come back on last weekend, turns out my AC compressor died and the circuit board was fried oddly. During the install of our new system last night it started to rain. The tech goes up to the attic to troubleshoot why the AC wasnt cooling...the control panel was dead, and thats when he saw the water leak. Ok we cover everything up and I try to call the "24/7 emergency line" number. NO ANSWER. I leave a message and call again the next morning. it is now evening and they still will not answer! I purchased the upgraded high end warranty. What good is advertising the emergency line but never answering? I hope they make.this right because im out a couple thousand already with AC repairs and I can't even use it because of the leak!
Excellent Experience – Highly Recommend
Evan and Alex were fantastic partners throughout the entire roofing process. From helping me navigate the insurance claim to offering thoughtful design recommendations and overseeing the project through completion, they made everything smooth and stress-free.
Great company, great roof—I highly recommend them!
From the sales pitch until the completion of installation of our new roof, the workmanship and professionalism was very evident. Our Customer Service representative Nicole Simon provided accurate and helpful information, handling inspections and managing the filing of insurance claims with our insurance company, which is State Farm. The installation team were very respectful, professional and knowledgeable. We are very satisfied with the installation job. I highly recommend them to anyone who has a need for a new roof or roof repair.
BEWARE!!! I had a new roof installed by this company just a year ago. I had a prior relationship with Gary who also ended up being the foreman on my job. The work seemed to move quickly and thought the work was done well. My mistake, soon after the job was completed my family was out of town for an extended time. While they were away I was staying at the house by myself. I had not been down to the lower level of my home for a few weeks, but once I did, I found the I had a leak and had to have the whole area remediated for mold and water damage. At the time we could not conclude where the water came from so I paid $10,00.00 out of pocket to fix the problem. Fast forward to the end of May. My wife and I we're on our porch, which is enclosed, it was raining pretty heavily and we noticed on an interior wall that it looked moist. Upon further inspection we realized the water was running down the wall and leaking onto the baseboard and floor. We then went down to our lower level and ironically enough the ceiling was wet and water had pooled in the same area as had leaked the year before. I promptly called 5 Stars the next day and they immediately sent their production manager J out to access the situation. He facetimed me from the roof of my house and showed me broken pieces of hardie plank siding at the base of my roof at the flashing. We discussed the situation and he told me they never replaced the over 17 year old flashing and must've missed the damaged siding. I explained to him that I never had leak issues before the roof was replaced and olny decided to do it because my neighbor did and Gary had done his roof as well. We agreed that either they damaged the siding or it was damaged before and they never let me know. Either way they had the responsibility to let me know. He told me he totally agreed with me and was going back to his office to get clearance to do the repairs, then proceeded to "ghost" me for a week and rather than being responsible and calling to explain, he cowardly sent an email saying they were not going to fix the situation or take responsibility for this although I have a 5 year warranty on the roof and it has only been a year. I then called Gary directly, he told me he was going to get the situation resolved and proceeded to do the same thing and send me a text and told me it was out of his hands. Poor way to communicate and a poor business practice. I have now hired another roof company to repair this. The have informed me that the damage was most likely done during the install last year but also said they thought 5 Stars had an ethical responsibility to let me know if that damage existed prior. Also they siliconed the base of the flashing so the roof would have probably leaked anyway even excluding the damage to the siding. It is now costing me another$2000.00 + out of pocket. Take this a a cautionary tale to really research a company and be sure that they stand behind their work. Especially if you know someone involved personally, like iI knew Gary. Very disappointing. Don't get done dirty like 5 Stars did me!!
Roof installation was seamless, professional and done in about a day and a half. It went flawlessly as did the clean up. Highly recommend
5 Stars Roofing was a pleasure to work with for our new roof. Bill was our salesman and he went above and beyond to make sure everything went seamlessly.
He took care of us and I highly recommend Bill and 5 Stars Roofing!!!
I recently had my 40-year-old roof replaced by 5 Stars Roofing and I can’t sing their praises high enough! The team worked meticulously and tirelessly, demonstrating exceptional skill and dedication. They were incredibly thorough, addressing unexpected issues uncovered after removing the old tiles with precision and care. Remarkably, they completed the entire project in just two days, including a spotless cleanup. And believe me, there is a lot of roof to cover. The following day, they returned for a couple of hours to conduct a thorough inspection of the new tiles and perform a final cleanup, ensuring everything was perfect. I am beyond impressed and thrilled with their outstanding work. If you’re looking for a roofing company that delivers top-notch results with professionalism and efficiency, 5 Stars Roofing is the one to choose! Highly recommend!
We cannot say enough good things about 5 stars roofing.
After a recent wind storm Bryan King from 5 stars roofing came and did an estimate, Bryan worked closely with our Insurance adjuster to ensure all details were covered and there were no surprises.
5 stars roofing kept us up to speed on the process of everything and began work on our new roof within 2 weeks of the estimate and completed the tear off and put in a new roof on schedule. They did an awesome job with clean up as well. Our roof looks so much better than we bought our house.
We have recommended 5 stars roofing to family and friends and feel confident they will be taken care of just as we were.
Nicole was very friendly and super helpful. She made the entire process very easy. Especially dealing with my insurance company, Allstate.. The most difficult part of the whole process was picking the color of the roofing shingles. We were totally satisfied when the job was complete and Nicole has contacted us several times since, to make sure we were satisfied, and we are. I would highly recommend 5 Stars Roofing and especially Nicole.
Highly recommend 5Stars roofing, Brian and Hannah were there every step of the way and ensured all the work was completed. Rafeal and crew from EZ roofing completed the job in one day with excellent results. Thanks!
Working with 5Stars was a great experience. Nicole S. worked with State Farm making the entire process seamless. The new roofing materials were delivered quickly and replacement was completed in one day. Installers were professional. 100% improvement from the original shingles.
We worked with Nicole Simon on our complete roof replacement from storm damage. We have State Farm insurance. Nicole was able to get replacement approved to the updated Berkeley County code requirements. Which was an upgrade from what was on our house from original construction 2011.
Nothing but the best to say about 5 Stars Roofing and Nicole S that was there to help at all times. Any time i had questions or concerns, my phone calls were always answered. I got to pick from a ton of different colors and the work was completed incredibly quickly and as a former roofer, I haven’t a single complaint with the work provided. The mortgage company was dragging their feet and making the process much more difficult than it needed to be to which I was quickly exhausted by. Nicole totally took the reins and played their games for me. I truly couldn’t be more pleased with the process from start to finish. She even got the insurance company to pay me money for some water damage on the ceiling inside! I absolutely recommend this company. I promise, this is not a paid review, just a very happy customer.
Update: Be very wary. Company has lawsuits in court against them for stealing from employees and contract infringement.
Complete scam. They profit half your insurance money all to do a 5 minute phone call and hire a roofing company.
No actual roofers even on staff. No one even in a construction background.
I only wish I could give 5 Stars Roofing... 6 stars. The two company reps went far above and beyond the call, and their 8-man roofing crew was equally superb. They added a few features that I didn't expect and, after the roofing job was completed, they instantly corrected two minor glitches that occurred during the build. They were punctual, made good on every commitment, and were responsive to all of my questions and concerns. I am honestly impressed with everyone's work ethic... Alex and Devon, and certainly the roofing crews. Some of their work was actually completed in sub-freezing temperatures, and again, the quality was superb! I'm a miser at heart, but even so, I felt compelled to express my appreciation to each member of the roofing crew by tipping them... something I don't do as a matter of routine. For me, this was an extremely satisfying experience and I highly recommend them!
Nicole was able to get my approved to be replaced and it only cost me 300 bucks! She stayed on top of everything and was extremely knowledgeable on the subject. Even after having to go through a couple different adjusters, she still got everything approved. 10 out of 10 would recommend. Even my mortgage company approves!
We worked with Nicole Simon she was a great source of information and very helpful. She went above and beyond to help us through the process. We would definitely recommend this company.
Had such an amazing experience getting a new roof with 5 stars roofing! Nicole Simon worked with us from day 1 and truly went above and beyond to make this process seamless. We had a variety of issues with our insurance company, but long story short, she advocated for us all the way until the end, coached us on how to speak with them, called them multiple times herself, and even ended up saving us THOUSANDS of dollars! What a blessing she has been! She always called or showed up with a smile on her face and we loved talking to her every time we saw her! And of course, our roof looks stunning, and the construction was quick and easy. Can’t recommend Nicole & her team enough. Thank you, Nicole!!
Absolutely a wonderful experience working with Nicole Simon and 5Stars Roofing. She literally did everything, all I had to do was pick the shingles I wanted. The roofing crew knocked it out fast and did a great clean up, the only sign they were here was my beautiful new roof. I have recommended them to my family and friends and will continue to do so.
Absolutely 100% professional. BILL went over and above to make sure that everything was done 100%. I also have to give a shout out to the crew who did a fantastic job. I also give the guys five stars on their cleanup afterwards. I would recommend Bill and five star roofing to anyone and I have.
ABSOLUTELY The Best. Luke and his team were very professional and took care of everything from start to finish. My neighbors tell me how great my roof looks. I can't say enough about how good and how professional they are. They really earn their name, 5-Star.
Alex was amazing at helping me through the process and lining me up a great deal! No one could match the number. The crew came in, did great work and wrapped it up so fast. Thanks Phil and the rest of the guys for all you do!
5 Star replaced my roof last year and installed a couple of attic vent fans I supplied. We developed a leak in one of the fans. 5 Star sent one of their Quality Assurance/Quality Controls (QA/QC) managers Thomas Simpson to our house. I am so thankful that they sent Thomas to our house. Thomas and his coworker Setu were incredibly thorough in their assessment. They did a water test and found the source of the leaks, they sealed the screw holes completely. I thought we were done (and I was relieved the leak was fixed.) Thomas was up on the roof and said he wanted to take a look at the other fan - I never mentioned anything about a leak - but he said "I'm up here and I'll feel better knowing I inspected it." he came back and said "it's fine, but I want to double check on the inside of the attic." Seriously???? Talk about being thorough! When he was up in the attic, I remembered another spot I was afraid may be leaking (I saw some paint issues on our ceiling after the last hurricane.) I asked Thomas if he could check it out - he said he'd be happy to. I pointed him in the direction of the leak and off he went to investigate. He came back a few minutes later and said "I have to show you some pictures I took, you're 100% covered by the warranty, but I found an issue and see where water is coming in." He said that he'd make sure to review the pictures of the roof going on from a year ago to see what went wrong, and that he'd speak with the owners of 5 Star that evening. He could have very easily done the bare minimum and fix the issue I called them about, and frankly I would have been happy. But he went the extra mile and provided a level of service you very rarely see anymore. He went SO FAR ABOVE AND BEYOND - that I will always be grateful to 5 Star for sending Thomas to our house. The roof will soon be 100% waterproof and I'll make sure to use 5 Star again! Thanks Thomas and Setu - you're welcome on my roof anytime!!!
I had water dripping out of my pantry and realized I had a roof leak. Bill from 5 Stars Roofing was referred to me by a family friend that he had helped with a new roof. I was quite worried about process, but Bill came to the house, did a thorough inspection and even tacked a tarp over the area leaking to prevent more water coming in. Bill explained so many things to me and was able to navigate through my insurance policy. He spent a couple hours with me doing the inspection and helping me file a claim with my insurance. The communication throughout the claim process was top notch. He made a point to be here when the insurance adjuster came just to represent me and offer any help. The supplies were delivered on a Tuesday, and they were here bright and early Wednesday morning. By Thursday evening, I had a beautiful new roof and the cleanup was amazing! Bill was here throughout those days overseeing everything and sending pictures of the progress. If you have any roofing needs, 5 Stars Roofing will not disappoint. Great experience, and made a very stressful situation have a smooth conclusion. Thank you Bill K. and 5 Stars Roofing
I met Luke at 5 stars roofing after the straight line winds took out some trees, which landed on my fence, roof, and deck. He was clear on what was needed, guided me with insurance claim, and the work was top notch and always on time! Highly recommend!
They came out an assessed the problem and took pictures of everything they did. Bill was my contact and he was more than helpful. Everything was explained clearly and the quality of work was very good. I certainly recommend them and I'll call them in the future.
Quick install resulted in long term regret. They used the incorrect brand of shingles and attempted to completely void the original 10 year workmanship warranty. After pressing the issue they agreed to 5 years.
We had a major leak from the skylight within a couple weeks due to improper installation of the flashing and a few months later we found soft spots. The project manager Patrick Mcwilliams seems to have done everything in his power, but the inspector now refuses to set up a time to come out or even return our calls. Five Star Roofing turned out to be Zero Stars, but one star is the lowest Google allows.
We had our roof replaced last November. We love the roof and everyone always showed up on time and did great work. During the sale of our house, we realized hurricane Debby had caused some damage. Luke, who was our roof salesman, helped us to quickly resolve all the issues. We definitely recommend Luke and 5 Stars Roofing.
Norm and the crew were very professional. They did what they said they were going to do. The whole process went very smooth. I love my new roof. I would truly recommend them.
"I highly recommend 5 Star Roofing for their excellent work on our new roof. The quality of their work is top-notch, and their attention to detail is impressive. Nicole provided exceptional customer service, making the entire process smooth and stress-free. We’re very pleased with the results!"
After seeing and hearing from a neighbor how great 5 stars was we got a estimate and a look at our ole roof. We needed one and had the Best interaction with jon G . After weeks of him going back and forth with our insurance company they finally gave approval. I was ready to give up...the insurance company has no idea what was under the ole roof. Now we were leaking in our window. ! Jon came out ,tarped the bad part and we waited a few days for shingles to arrive... Finally...our new beautiful roof. !! The team was relentless at getting it done...very well done,cleaned up and looks terrific. I recommend them to whomever is in need and not sure of processes. We consider our selves Lucky for Jon and crew. Cheers !!
P.S. we had 11 real bad spots ...
Norm was a great help to us when it came to fixing our house when the hail storm cause a lot of damage. All the workers were so kind, clean and very respectful since I work from home. Highly recommend working with Norm and 5 Stars Roofing!
We appreciate so much how Norman DeLooper guided us step by step through the process when my in-laws needed a new roof due to hail damage. Very professional and they do excellent work!
Great experience with 5 Stars Roofing!
We are extremely happy with our new roof and really appreciate Norman DeLooper staying on top of things! He is very profesional and does a great job!
Had a leak issue with a vent through the roof as a result of the last big storm. Evan came out at noon and assessed the problem, involved Alex, and the two of them made the necessary repairs. By 2pm I no longer had a leak issue.
Had an awesome experience! Little had to be done on my part, Nicole was awesome. She did most of the legwork and paperwork and phone calls with the insurance company, which took so much stress off of me. Would recommend five star every time.
Nicole was awesome from the start! Couldn't be more pleased with her professionalism and ability to explain in layman's terms about the whole process.
Nicole was professional and both friendly and helpful. She went out her way to explain the process. Was always hands on and followed the process from start to finish. Recommend highly
5 Stars work was great. Nicole Simon was a big help getting things in motion and was on top of everything. Would definitely recommend her and 5 Stars to anyone.
5 stars for 5 Stars! Very responsive and performed quality work on time and to budget estimate. John and Bill were excellent project managers and took time to answer all questions and provide expert recommendations. Would highly recommend!
From beginning to end, 5 Star was prompt efficient and courteous. The level of professionalism was definitely five stars. They helped with Insurance and provided the best service. I have one of the nicest looking roofs on my block. Thank you so much 5 Star.
We had concerns with the condition of our roof due to 2 days of high winds and hail that we experienced earlier this year (2024). Ryan Crumpton provided us with a free inspection that revealed that our roof had significant wind and hail damage. Ryan Crumption and Ford Batson walked us through the entire process from claim to repair. They were onsite and made themselves available for calls and texting answering all our questions meeting all our needs. We were well please with their continuous communication, professionalism, roofing work and aftercare.
Nicole Simon was great! She was great at providing all the information needed. She provided an excellent customer service experience. Very positive, patient, and knowledgeable.
Awesome service from start to finish! Bill guided us through every step of the process and our new roof is great! Great service from everyone we were in contact with. Truly "5 star" service. Highly recommend this company!
Excellent service from start to finish, everyone we interacted with went above and beyond the call of duty. They worked with our insurance company and made it simple
Products and workmanship were exceptional
This is the go to company if you need a roof!
So far I’ve had an outstanding experience with 5 star roofing. From the moment I reached out, I was met with professionalism and genuine care. Luke was incredibly knowledgeable, patiently answered all my questions, and provided a swift resolution to my issues. Luke’s attention to detail and dedication to ensuring my satisfaction truly set him apart. I couldn’t be happier with the service I received and highly recommend 5 star roofing. Thank you for going above and beyond!
Luke has been an outstanding project mgr. He has the utmost communication skills, kept me abreast on all steps of the repairs. To include but not limited to the following repairs after the hail storm. roofing, siding, gutters, painting, garage door. I have recommended him to other family members. I am thoroughly impressed. Would definitely have him again if needed. Thank you Luke and 5 Stars
Ian has been a God sent for me.
The crews were on time .
The job was done quickly
Ian kept in touch everyday.
Would have Ian here for anything else I would need.
The team was wonderful to work with, and my roof looks beautiful! I really appreciated their willingness to help me through the claims process, as well as their regular communication to keep me informed of the progress on replacing my storm-damaged roof!
Patrick was very helpful in managing my roof replacement. He called my insurance with me to help file a claim, communicated with me and my insurance frequently, and had the roof replaced shortly after my insurance approved the claim.
Great experience with 5 Stars Roofing for roof replacement, Bill Kundinger was a pleasure to work with from beginning to end! Highly recommend!
Absolutely great company. Nicole was very helpful from start to finish of the entire process. She communicated well and always kept me updated on the process and timeline. The crew was efficient and great at cleaning up. Highly recommend using them for your roofing needs.
Ryan and Ford did an excellent Job with our roof. They supported us during the whole process with the insurance and the removal of the solar panels. And did an incredible job installing the roof even when the weather was not friendly. Thumbs up!
Nicole, with 5 Stars roofing, helped make the process of obtaining a new roof as easy as possible. From inspection to speaking directly with our insurance company, to making sure we were in the loop with updated phone calls/texts. We lucked out with her and although life is crazy and difficult at times, getting a new roof doesn’t have to be as long as you’re teamed up with Nicole with 5 Stars Roofing. Highly recommend.
Received exception service from Ford during the entire process. He worked so hard on every process start to finish. It was very easy thanks to Ford!
Absolutely excellent customer service! Ian Tolar and Brian King are very professional and super patient. They worked seamlessly with my insurance adjuster to get me my new roof! And their worked are impressively honest. My mom had lost her wallet somewhere in the yard and had been searching for it for weeks. One of the roofers found it and gave it back to her. It still had the $500 in it from when she lost it. She tried to give the roofer a reward for finding it, but he wouldn’t take it. Very impressive! And I’m extremely happy with my new roof!
Josh with 5 Star Roofing is very professional. He and his team did an amazing job with my roof. I will recommend him to anyone I know who needs roofing. Thank you for all your hard work.
Ian Tolar and Bryan King were the best! They went above and beyond what I expected. I can’t say enough good things about them. 5 Star indeed!!
We just had our roof replaced. We used #5StarsRoofing, Devin and his Crew completed the job quickly, efficiently, and were very professional. They also did a very good clean-up job when they finished the job. 5 thumbs up!
GREAT SELECTION AND FANTASTIC RESULTS!!
Devin McGarry and his team at 5 Stars Roofing surpassed expectations!
I (like most home owners) never previously needed roof installation nor did I know the process . I shopped around and Decided to go with 5 STARS because Devin made me feel comfortable about the process . He covered the entire process , step by step , in order to help me understand what happens next .
Devin did a Great job acting on my behalf with the insurance company . He presented me with Good , better and best options based on the exterior color of my house , based on how long I planned on living in the home and how it would affect the overall cost .
If this is your first time dealing with a home roof installation do your home work , then call Devin
I can highly recommend 5 Stars Roofing. We had our entire roof replaced a few months ago and it looks great. The entire process was handled by their team. Bill Kunsinger was excellent to work with. He always showed up on time and was very professional. He was responsive to all of my questions and concerns. The roof looks great! Thanks Bill for a great job from start to finish.
5 Star Roofing in Mt Pleasant, SC was referred to me by a contractor who was doing some work for a friend of mines. As it turns out the friend fired the contractor for dishonesty and being unprofessional. That should have sent me running but I gave 5 Star Roofing a try. I had heard that some roofing companies, especially going through my homeowners' insurance, would waive the deductible. Well though I tried to get this done, the 5 Star Roofing representative wasn't having any of it. He said it was illegal.
I wasn't sure if I wanted to do this review or not. The roof on my rental property was completed June 2023. The 5 Star Roofing project manager never gave me an estimate. Instead he worked with my insurance company and gave them the estimate although I asked for it numerous times. He bragged about knowing what to say to insurance companies to get them to replace the entire roof including soffits and fascia boards. Well he did that. My homeowner insurance ended up paying over $21,000 for full replacement. The checks included monies for over 13 workers and about 92 hours of work. This issue is there were only about 5-6 workers at my home that day. They started at around 7am and was done by 3 or 3:30pm. 92 hours divided by 13 workers is just about 7 hours per person. Again there were only about 5-6 workers there that day. 6 workers x 8 hours (7am-3pm) would be about 48 hours; not 92.
-There was an old satellite dish on the home, that I asked to be removed and thrown away. The dish recalibration cost was also included in the final bill that 5 Star sent to me for payment as well as the estimate sent to my insurance company. I spoke with the insurance company because honestly I didn't know what to pay these people once it was all said and done. My adjuster walked me through the final payment, so I deleted the calibration dish cost. Then the adjuster sent me the estimate that 5 Star Roofing sent to them. Yes the one that I'd been begging for. By now, 5 Star Roofing sends me their final bill. The difference of their bill and the estimate they sent to the insurance company was over $1500 more. I questioned the Project manager, and he blamed his back office for the discrepancy! I told him I didn't trust anything he said going forward. I re-wrote the estimate based on the lower figure, and cut him a check for that amount. He presented me with an "open, unsealed" box of cookies as a gift. In this day and age of COVID and other issues, after paying him over $21,000, my client gift was a box of open, unsealed box of cookies. Well you can guess where those cookies ended up.
The very next day, a piece of drywall had fallen from the ceiling above one cabinet in the kitchen and a piece in the den's ceiling. I also in August found a hole just outside the carport ceiling as well. All has been repaired. After $21,000 I didn't expect these issues, but its 5 Star Roofing; so expect them.
Throughout all this, the more I questioned what the project manager was doing, the more unprofessional he became. His texts message read "You got a new roof and monies for interior work, for the cost of my deductible, and You are complaining." He would not have spoken to me in this way if I were a male. I questioned everything he was doing and he didn't like it.
I get it, with older homes there may be more damage found once the old roof is gone. However, if the insurance company could get a copy of the estimate then so could I. I finally forbid him to have any contact with my adjuster. I had to remind him that all monies came to me, and if he wanted to be paid, the buck stops here with me!
Once I understood the insurance process based on what the project manager told the adjuster, I didn't trust anything 5 Star Roofing said.
My apologies for jumping all over this page with facts, but I was trying to remember all that happened. Trust is big with me! "Trust is like the air we breathe - when it's present, nobody really notices; when it's absent, everybody notices. Warren Buffett
5 Stars Roofing did a great job. My project manager, Summer, was always immediately responsive, on time, & very easy to work with. The job went very smoothly, & exactly on budget. After the cleanup, my property looked as though nothing had happened . I highly recommend 5 Stars Roofing, without reservation! Excellent job! Murray
Nothing but good things to say about Ian Tolar & Bryan King with 5 Stars Roofing. Always responded in a timely manner. Explained the whole process. My new roof looks great!!!
After a disappointing quest for affordable options, I found 5-Star Roofing and Bill Klundinger. He worked with us tirelessly to negotiate the cost of roof replacement through the home’s insurance policy. To make a long story short (because 5-Star will explain the process better), what began with estimates over $9000 resulted in less than $4000 out of pocket (including the policy deductible).
I give them my highest recommendation for his straightforward approach and impeccable customer service - never had to wonder about anything, and he was always on time every step of the way.
It was a pleasure to have Bryan King as the Project Manager for my roof install. Bryan walked me through every step of the process, from start to finish, and no questions were left unanswered. Bryan was there for the install and has followed up to make sure ever detail was taken care of and completed. I would highly recommend Bryan and 5 Stars Roofing to anyone who is in need of a new roof. Top Notch!
Kay P.
Amazing work!! Jessica walked me through the entire process from beginning to the end! Very professional and nice to work with . I would recommend their services anytime! Excellent job on my roof!!….Love it!
Jessica Sherrill with 5 Star Roofing did a 5/5 job on taking care of replacing my roof. She was able to guide me through every step of the way, and the crew did an outstanding job, and I couldn’t be happier with the process. I never felt like there was any question about what was going on or when things were happening. Very quick and easy process overall, and the roof looks great.
Jessica Sherrill with 5 Star was so helpful, informative, kind and punctual. She answered any questions I had throughout the entire process and was always available. The new roof removal and installation was quick and painless and the quality of work was very high. I highly recommend them and in particular Jessica if you can get her.
From the day I meet these guys I had nothing but a great experience. They walked me thru the entire process and were always polite even after my thousands of questions. Devin was awesome to work with.
I highly recommend 5 Stars Roofing. They performed high quality work and made the entire process very easy and worry free.
Brian Surguy with 5Stars roofing was amazing to work with. He was responsive, professional and a pleasure to work with. He guided us through our roof replacement from start to finish and we are super pleased with the results. Highly recommend!
We highly recommend 5 Stars Roofing specifically Ian, not only was the service exceptional the price was as well. We worked with Ian and he was fantastic very knowledgeable and professional!! We quoted several roofing companies and definitely made the right choice with 5 Stars! Ian addressed all our questions and concerns and was genuine. Our roof was completed in less than two days by a hardworking team. We had ease of delivery of materials and were very impressed with installation. Cleanup was great. Ian was on site throughout the installation days. We had followup with him to ensure we were happy with the finished product. We cannot recommend 5 Stars Roofing and Ian enough!!
So impressed with this company and sales representative! Did a wonderful job, fast, polite, professional and could not believe they cleaned up so well you would never know my roof was just replaced. Definitely would recommend 100%
We were in desperate need of replacing the roof on our large shed. Itai Branshtein did an excellent job of providing us with a thorough assessment and reasonable estimate, answering all our questions, and supplying necessary material and a team to get the job done.
The team that replaced the shed roof were professional, hard working and thorough. They had the entire job & cleanup completed in 2 1/2 hrs. The shed roof now matches our house roof in color, style and quality. It looks great.
We found Itai and his team to be top notch professionals and would highly recommend 5 Stars Roofing to anyone needing a big or small job done.
Brian Surguy gave me a fair price and was very informative to all of my many roofing questions. Brian takes pride in knowing that his customers are satisfied.
I recommend Brian Surguy, to get your roofing job done with satisfaction.
Ian from 5 star roofing is and was the best customer experience I’ve ever had, with a contractor. Never felt lost during the process of having my whole roof replaced because of his awesome communication, quick response time and constant availability. He was very friendly, extremely knowledgeable, and just made the whole experience so easy and pleasant. He made us feel confident and comfortable that they were there for my family’s needs and safety and not a paycheck. This is a company that hires people (like Ian) who really care about what they do and take pride in their work with no shortcuts. Thank you so much Ian Tolar for taking care of us and it was a genuine pleasure having met you.
When it comes to roof instillation 5 Stars Roofing is a name you need to know. We are extremely pleased with our roof instillation. You couldn't ask for a better project manager than Brian Surguy. He's not just intelligent and qualified to get the job done, but he goes the extra mile when it comes to customer service. Their crew's workmanship was not only fast and efficient, but of excellent quality. Great Job! We highly recommend 5 Stars Roofing and Brian Surguy.
Absolutely would recommend 5 Star Roofing! They were professional - Jessica discussed and walked through carefully every detail with us. She was an absolute pleasure to work with! We are extremely happy with our new roof and give 5 Star Roofing five stars! Thank you Jessica and Team!
I’m not sure how they have such good reviews when my experience was so bad. I am still trying to repair the damage they caused.
They bent our gutters, marked up paint so much I need a painter to come here to fix spots I can’t get to, they got tons of debris/metal in our pool because the didn’t cover it properly, they damaged our new landscaping, they damaged our pool heater and had old shingles just fall off and hit whatever was below including our wood porch which needs touched up because of them, they knocked out our wired landscape lighting and just hid it under some plants….and that’s just off the top of my head. And then gave me $500 off which didn’t cover hardly anything. My neighbor said he was shocked at watching them work on my home and another one nearby.
John was good to work with and did a nice job getting it all lined up and working with insurance. But John doesn’t install it. And the install is what matters most.
Worked with Summer at 5 Star Roofing and she was outstanding. Very professional and knows what she is doing. She made the entire experience effortless for us and made sure that exceptional work was done. I highly recommend working with Summer and 5 Star Roofing!
I worked with Alex Dubois at 5 Stars Roofing and highly recommend him and 5 Stars Roofing. We had hail damage to our roof. Alex walked us through the insurance process, worked with the adjuster on our behalf and communicated everything to us completely and promptly. He was careful to answer all our questions thoroughly and made sure that our out-of-pocket expenses were as low as possible. The work itself was done well and very efficiently. Definitely a good man and a good company to work with!
Very pleased with 5Stars roofing
Jessica handled our claim from noting the damage to working with our insurance to process the claim. The work was done promptly , and all debris was hauled away and we are very pleased with the results.
Highly recommend them and have referred our neighbors to them They are pleased as well with the work
5 Stars recently replaced our roof that had suffered damage due to weather, Summer did an amazing job working with us, our insurance and their adjuster to generate quotes and have the work authorized and completed to a very high standard. The install day was also superb, with all work completed in a day and the yard left tidier than when the crew arrived. Would thoroughly recommend!! they live up to their name ..5 Stars given!
Super easy process! Jessica was our salesperson and liaison between us and our insurance company. She did a wonderful job and her communication was very timely! She is knowledgeable and considerate! Finished product looks great!
My contact Alex Diminich went above and beyond- anytime I had a question or concern (which I did due to insurance wanting to be uncooperative) she was there to assist and provide whatever they were asking for. The roof looks great on my house and carport. Would highly recommend their service to anyone looking for roofing needs.
I highly recommend 5 Stars Roofing. We recently had to replace our roof which has various angles and slopes. They did a great job from start to finish. Summer and Slade patiently answered all my questions throughout the entire process. The team that replaced our roof was hard working, thorough, and fast! They covered our yard and deck before they started and cleaned everything up before they left. The roof looks great! Excellent job!
- 2157 Rich St Suite 501, North Charleston, SC 29406
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured