- 3456 University Ave, Morgantown, WV 26505
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Elite Roofing LLC”?
Customer feedback on Elite Roofing is mixed. While a significant number of reviews praise the company for their efficiency, professionalism, and strong customer service, a few severe complaints highlight serious issues such as poor workmanship and inadequate follow-up on problems. Positive reviews often mention timely communication and thorough clean-up after projects. However, negative experiences indicate dissatisfaction with the handling of warranty claims and unresolved roofing issues, which significantly affects the overall perception of the company.
What Users Like The Most
- From start to finish very awesome experience!!
- They came out in a timely manner, gave us good news and were very helpful.
- The team were extremely efficient and accurate.
- They worked with my schedule and also my budget!
- Outstanding work ethic. Clean up was also outstanding.
What Users Like The Least
- We are still having severe problems with the roof.
- I have two rooms that are leaking right now, and my drywall is destroyed.
- Multiple calls for over a month and a half to no answer.
Recommended Reviews
Elite came out last week and did an amazing job on my roof the clean up was great !! From start to finish very awesome experience!! Had the roof inspected professionally ( my roof was large and very difficult) and everything was perfect can’t recommend them enough !!!
Great company to work with. We needed our roof assessed. They came out in a timely manner, gave us good news and were very helpful. Highly recommend based upon our experience.
One year ago, elite roofing came out and replaced our entire roof. Within one month nail holes were popping out , shingles were lifting/buckling and there were cracks in the shingles. Through numerous phone calls, conversations, and emails, to date we are still having severe problems with the roof. Elite roofing refuses to replace the roof. We paid for a new roof and that is all we are asking for …nothing more. And that is NOT what we received. . It has been verified that the shingles did not seal properly thus causing these problems. Elite did come out once and replaced some of the shingles but we continue to have problem after problem. Please see the pictures and you be the judge .. Is this a new roof? I am just wondering why there is a satisfaction guarantee on their website when they cannot live up to that promise. We contacted them yesterday as now the roof is actually leaking, there are holes in the roof where the shingles have blown off and water is coming through. We were told by the office receptionist that someone would contact us within 24 hours and we still have not heard a word.
It is now July 2025 and we still have not gotten this problem taken care of. The Roof is still deteriorating and I have been trying to contact James, Josh, and Jared and no one is answering or calling back. So the response that this was taken care of is not correct it has not been resolved. The roof is still defective and deteriorating monthly. New pictures are enclosed
Company Locations
Head Office
Branch Offices
- 3456 University Ave, Morgantown, WV 26505
- Commercial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Elite Roofing LLC offers free, instant on-site roof inspections and estimates.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.4 out of 5 based on 9 reviews.
1. What services does the company offer?
Roof repairs, roof replacements, storm damage restoration, new roof installations, siding repair, seamless gutter installation, home insurance claims assistance.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.