- 335 MacCorkle Ave, South Charleston, WV 25303
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
- Asphalt Shingle Roof
- Gable Roof
About the Business
What people say about “Dutch Miller Kia of Charleston”?
Overall, customer sentiment towards Dutch Miller is highly positive, with many reviewers praising the exceptional customer service and smooth car-buying experience. Customers frequently mention the helpfulness and friendliness of the staff, which contributes to a stress-free environment for purchasing vehicles. However, there are notable concerns regarding post-purchase support, particularly related to service follow-up and communication issues. While most experiences are commendable, some customers reported dissatisfaction with how their complaints were handled after the sale, indicating room for improvement in communication and service.
What Users Like The Most
- Every single person I worked with was so amazing and very helpful!
- Matthew was incredibly helpful and informative throughout the car-buying process.
- They helped me get the best deal, and were not pushy.
- From start to finish, he was friendly, professional, and incredibly helpful.
- The people are always punctual and friendly!!
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I had the absolute best experience with Dutch Miller in South Charleston! Every single person I worked with was so amazing and very helpful!! I got the car of my dreams and would recommend them to anyone! CJ was my salesman and he was incredible!!
The sales person Matt, finance manager Bruce, and Sam were amazingly helpful and patient during the decision and purchase process. I bought a Kia K4 2025. I love it!!
My grandma bought her Kia Sportage from this location and also purchased their extended warranty. The vehicle is garage kept, but the paint started peeling on the spoiler, mirrors, and door handles. This was determined to be a manufacturing issue. After speaking to their service department, they told her to get a quote from a body shop and bring it back to them. My grandma brought it to Greg Chandlers body shop in Saint Albans. Their quote was for 1,310.00. She brought it to Dutch Miller. They stated they would pay half of this bill. My grandma found a body shop in Sissonville that would do the same work for $400. She brought it there, paid, and the work was completed. She brought the receipt showing paid as well as the vehicle back to Dutch Millers body shop. Since she brought it to another shop and saved them money they now won't pay a dime towards the bill even though they originally said they would pay half which was $655.00. This is disgusting to lie to an elderly person. They do not hold true to their word. I do not recommend them or Kia's unless you want to pay for a paint job.
- 335 MacCorkle Ave, South Charleston, WV 25303
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
- Asphalt Shingle Roof
- Gable Roof