- 3700 Kennesaw S Industrial Dr NW Ste A, Kennesaw, GA 30144
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “All Roof Solutions”?
Customer feedback highlights significant issues with communication and follow-up from the company, leading to frustration and dissatisfaction for some clients. While a number of reviews praise the quality of work and professionalism, particularly noting proactive communication during the roofing process, there are serious concerns about unresolved issues and lack of responsiveness to complaints. Overall, the reviews reflect a split sentiment, with some customers expressing trust and satisfaction while others feel neglected and disheartened by the service provided.
What Users Like The Most
- They were the only company that explained the need for an additional layer of boards on my roof.
- The experience was great and the workmanship spot on.
- Communications with Scott were proactive and excellent throughout the process.
- Everyone we interacted with at All Roof was professional, responsive, and courteous.
- Great customer service. Came out to inspect the problem with a leak the day of the call.
What Users Like The Least
- They keep sending subs to appease me but apparently never actually solve the issue.
- The primary issue appears to be a lack of communication on your part.
- As of today, I have decided not to pursue further business with this company.
- They have done nothing to fix the damage they caused.
- I made an effort to address my concerns and give your team another opportunity, but no one followed up.
Recommended Reviews
The roof process went fine..
But we steadily have leaks.. they come out and do something and liteerally do nothing not care about these nasty marks on my ceiling.. They have done nothing to fix the damage they caused.
I am so upset by this whole process!
They keep sending subs to appease me but apparently never actually solve the issue.
I would never trust them to do my roof again!
On November 11, 2024, I had a text exchange with Scott, and there has been no followup since. As of today, November 26, I have decided not to pursue further business with this company.
*Response to owner 12.02.24*
The primary issue appears to be a lack of communication on your part. I made an effort to address my concerns and give your team another opportunity, but no one followed up. It’s only now, with a review at stake, that there seems to be interest in assisting me. At this point, further assistance is no longer necessary.
Very satisfied. No high pressure or slick sales pitch. They were the only company that explained the need for an additional layer of boards on my 1957 one story ranch house. The existing decking has broken boards and gaps that resulted in multiple leaks inside. I tried several patches and fixes to popped nails, but either it didn't work, worked for a short time, and/or new leaks developed. Other companies came in at a 'lower price', but they either didn't recommend or didn't include the price of the additional needed plywood boards (that meet current code!) If I hadn't been educated, I could have paid for a new roof and probably continuation of leaks in time.
The roof looks great. I was able to quickly schedule the job. Supplies and workers showed up on time and on schedule. I experienced prompt and high quality work that was completed in one day, including clean up. Thank you!
- 3700 Kennesaw S Industrial Dr NW Ste A, Kennesaw, GA 30144
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, All Roof Solutions offers free project estimates.
2. Are warranties offered by the company?
Yes, All Roof Solutions offers warranties on their roofing services, covering both materials and workmanship.
3. Does the company offer senior discounts?
No, All Roof Solutions does not offer senior discounts.
4. How is the company overall rated?
All Roof Solutions has an overall rating of 4.8 out of 5.
1. What services does the company offer?
All Roof Solutions offers a range of services, including roof inspection, roof water damage repair, roof cleaning, rubber roofing, and TPO roof replacement.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
Yes, All Roof Solutions provides 24/7 emergency services.
4. Does the company offer eco-friendly accreditations?
No, All Roof Solutions does not offer eco-friendly accreditations.