Awesome RV

They claimed my starting battery was dead and would not hold acharge; but, in fact, the battery was fine. They claimed my shore power cord needed replacing; but, it was brand new and works fine. They claimed I had a propane leak and needed a new propane valve. My RV has a gas leak detection safeguard. I tested for a leak myself and did not find it. I was told an oil change was included in a service package I purchased and I was billed for it separately. They somehow damaged a cargo compartment door which they didn't address after bringing it to their attention. Since I could not trust the merchant any longer, I decided to cancel a part ordered. They told me the $980 prepaid part could not be canceled nor refunded. Despite the fact, they have not received it and actually, it had not been shipped to them yet.

Right off the highway, had to pull in and grab new sway bar pin. They were great and had what we needed in a pinch while traveling! Thank you!

Incredibly helpful team. I came in with breaking problems that took a while to diagnose and they fit me into their very busy schedule. They went above and beyond to help me out. Highly recommend

Highly recommend Awesome RV!! Our first trailer purchase, and Haileigh was so great helping us through it. Also Lance was amazing in showing us everything we needed to know and getting us set up to tow it home. 5 stars isn’t enough!

Mike Darrell was great for the entire truck and trailer purchase experience. Also enjoyed the professional walk thru with Lance and his schedule flexibility.

Our experience at Awesome RV was great. Our salesman Phil was amazing. Jeremy communicated with us every step of the way while we waited for our trailer to be ready. They went above and beyond to satisfy our needs. I will not hesitate to do business with them in the future. Thank you for taking such good care of us.

Has a great experience purchasing our RV. Phil was a GREAT salesman. He answered all of our questions, made great recommendations. We didn’t feel pressured at all. We went in to see a specific RV and turned out that was not the right one for us. We were there quite a while and Phil talked to us about each unit. We ended up looking at quite a few units and found the one we wanted. Very happy with it purchase, the experience and everyone we interacted with throughout the process.

I made a purchase from Arizona. Brian and Jeremy were absolutely great to deal with. I never felt pressured during the purchase. I felt they were honest and fair with the pricing. They really worked with me to get the deal done. Highly recommend them!

Me and my wife found a trailer we liked online we contacted somebody over the internet and have been in contact with him over the phone for a few days negotiating prices I only wanted to do 500 - 1000 down on a trailer they told me if I were to bring in 1700 that they would make it happened however this was not the case I brought down 1700.00 and signed paperwork looked at the trailer I loved it I was supposed to pick it up a week later they didn't call to tell me that I wouldn't be picking up my trailer that they would not be selling me that trailer that they would be refunding me my $1,700 but I had to call myself to find this out only slowing me down on buying a different trailer I guess this would be understandable if I hadn't communicated that I didn't even want to check out a trailer and come down there with the deposit money unless I was buying and that nobody contacted me to tell me that I was getting a refund I'm also confused on why I had to wait on my money when I brought it in cash? however this first time trailer buying experience was supposed to be a good thing a non-stressful experience awesome RV made it the opposite of that I would suggest you get a trailer or rv for a lot less stress and a better price at South Hill rv they did they did me good after awesome RV wasted my time and took a free loan out on me for the week.

Great place to buy an rv. I had a great experience and will definitely return when I am ready to upgrade. Thanks awesome rv.

I needed a part for my tankless water heater. In which I couldn't find anywhere. Went in to see these guys and they have that service u have a hard time finding anymore. They just didn't say no, they took the time to research and find what I needed and Earned a customer for life! thank you!

Great place to purchase a vehicle! We bought a travel trailer and a truck from Eddie. Pleasant experience with him and everyone there. I’d recommend checking these guys out if you’re in the market.

No high pressure sales person. Had plenty of time to look at the RVs. Some had information and price sheets.

Absolutely trash.... We took our RV in for what we understood to be, a complete check of the gas and electrical stuff. Along with other things to insure it's ready for the road and camping this summer..... No no no.. they didn't even check our generator witch is currently leaking fuel. Obviously no one even turned that on. So how would they check to make sure our appliances operate as they should while camping? They didn't check any fuses we found few blown out. They didn't care to check wiper blades witch are in need of an adjustment or something. Drivers side isn't operating properly. Didn't care to check any of our plug ins . Like we really paid almost $500 just to have them turn on are stove and microwave and fridge whole the RV was running. And that's it on top of that we paid another $500 to replace a power cord that we thought was like a positive battery cable.
No they replaced our extended 220 cored that I am pretty sure wasn't even bad I just checked and used it a week before.
Then when I called to ask why it seems nothing was checked. I get, well if you wanna pay us $160 an hr to check those we can. Garbage...

Baydos RV Chehalis, WA is the best! In the last year I've taken in two fairly new electric camper coolers in for diagnostics and repair and have received excellent service. I was especially impressed with the manager and service personnel and their friendly, professional and timely customer service. Through no fault of their own, the coolers were not repairable. Even though they spent time and labor diagnoising the problems, I was not charged even the minimum service charge!
I would highly recommend this business for any RV service needed.

Went today too get my plates and as usual got Awesome service, tks Kyle for taking the time to put my plates on. Awesome Salesman.

Typical auto dealership feel, sales person never took off his glasses, looked at any numbers either in any RV we were looking at, or on any list in his pocket, had an immediate number range for every query made, couldn't provide any reasonable direction, or assistance, didn't get our business.

Incredible sales person in Mike Darnell. He is extremely knowledgeable in travel trailers and was so willing to share it with me. As an owner himself of a travel trailer for many years, he has a wealth of information for first time buyers. He isn't the least bit pushy and goes out of his way to find you the trailer that fits your needs. Get in touch with him if you're in the market for an RV.

Thought our RV trip was over before it started but Casey helped us out and got us back on the road. Wasn't anything in it for him but helped out anyway. Thank you!

Came here for an oil change in my motorhome and was told I needed a complete brake rebuild with a cost estimate of $4,000. I found another garage to do the job for $2,500 and when that garage tore into the rv they said the brakes and all of the components were good as new. Obviously that garage wasn’t lying, who would pass up a huge job that would bring them tons of money? So I had to spent $500 to stay in an Airbnb while the garage waited on parts and then jacked my rv up to take off the tires only to discover the brakes are just fine. This has costed me so much money that was completely unnecessary. I told Awesome RV they better look into whatever tech said my brakes needed repaired because they are in great condition, so clearly someone is lacking some education. I wouldn’t come back to this garage. And I would highly recommend getting a second opinion if they tell you your car/rv needs a bunch of costly repairs.

My wife & I had just bought a newer used RV out of State and literally the day we bought it, it was vandalized. to say the least we were sick to our stomachs. After calling several RV repair businesses in our area we finally got a hold of Jim at Awesome RV and that’s when our luck changed for the better. Jim stayed in contact with us throughout the entire process, gave us a repair quote that day, took care of all the insurance stuff and after all the parts came in he was able to squeeze our trailer in for the needed repairs. The entire process was seamless and the repairs were completed perfectly. We can describe our experience with one word…. AWESOME! Thanks to Jim & all the folks at Awesome RV we are going to enjoy the rest of 2022 camping season.

We bought a 40ft 5th wheel from Chris woods at awesome rv last year and to this day we are still doing repairs on it, the trailer was supposed to have been gone through and checked out by the service department and if it was they should have never sold this unit, the black mold and rot that we have found and repaired is on going and trying to get rid of the musty smell is also on going I would not recommend buying a unit for them without an expert inspector going through it

I had a hub come apart on my RV while traveling through Washington, and went to Awesome RV for parts. I provided the parts manager with every detail, and requested the original parts (no shortcuts). They kept selling me the wrong parts, which I kept returning. After four trips, I started getting irritated, and communicated my frustration - without getting ugly. After five trips I finally got the parts I needed. They did try to make it right, and I hold no animosity. But, this is what happened to me. Four out of five is generous, but they really did try to make it right - and they truly seemed to understand my frustration.

Lairs, they said they would help us out even with bad credit, we told them about our credit before we even did an application. They said yeah we could help. Just trust us. Nope just another bad remark on our credit and no help. Don't trust them they can't tell you the truth. They only look out for themselves and are not by any means family friendly. Stay away.

Lance from the service department really saved this experience for us. The sales and finance department was not really a 5 star experience, at all. As their communications regarding our purchase was convoluted, at best. That being said, Lance, from the service department, really gave us 100%. He went over our rv with us from top to bottom, making sure every concern was addressed and going above and beyond to make up slack left by coworkers. Thanks for the attention to detail, Lance, we appreciate you!

I just bought a 22 ft passport from Kyle at awesome RV. He did the best he could to get me in this thing as quick as possible because I'm selling my house. He went over and under for everything. He is the best salesman I've ever met friendly kind just the kind of guy you want to hang out with. And he got me into my RV 3 days earlier than I needed it. I would recommend Kyle at awesome RV for any of your needs. Also if you just want to hang out with someone awesome. He's your guy. Thank you so much Kyle.

Awesome Ford & RV is truly an "AWESOME" place! My husband and I had a wonderful experience. The staff is incredibly welcoming and friendly. We will definitely be back!

They live up to their "AWESOME" name in every way. Their sales staff bent over backwards to get us the most money possible for our trade in. They then took the time to drive us to the bank and made sure we were fully satisfied with our dealings, followed by shaking our hands to thank us.

These guys were kind of rude. This was our second trip there just to try and return a part we didn't need and didn't install it at all. It was still in the package with the receipt. I had to have Scott take it bk to them since he purchased it because they wouldn't do it for me. Was Bu@!%$*!t!