Uhlmann Motors

Ordered a Mopar drop pan and received a pan that had grinding marks on the inside of the pan where it was ground down to beat metal where everything else was painted. Spent $131 for something that should have never passed QC. When I called I was told the technician was advised of the issue and responded yeah that’s normal and if I exchanged the part I’d get the same quality on the exchange. I was then told I’d have to pay to even ship the part back for the exchange and that the exchange wouldn’t happen until they received the pan with imperfections. Now this wasn’t possible since I’ve already scheduled an appointment for the truck to get the pan installed and enhancing just wouldn’t be able to get done in time for the appointment so I went with the return option. The rep helping was kind enough to get me a shipping label but other than that offered no real empathy. I should have looked closer at the restock fee’s but missed that and got $85 back out of my $135 spent so I’m out $50 because this company doesn’t own up to shipping out poor quality items with MOPAR’s logo slapped on the bag or box, ps no packing in the box no fragile stickers what are we doing guys, very poor experience.