Logo of Chehalis Collision Center

Chehalis Collision Center

  • 926 NW Maryland Ave, Chehalis, WA 98532
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Chehalis Collision Center, located in Chehalis, Washington, we specialize in a range of services including roof deck repair, gutter installation, and roof gutter repair. Our technical expertise allows us to handle both residential and commercial projects with ease. We take pride in our ability to manage complex tasks from start to finish, ensuring that every detail is addressed with precision. Our organized approach and commitment to delivering high-quality results set us apart.

We understand the importance of reliability in our work, and our team is dedicated to providing durable solutions that add long-term value to your property. Whether you need a simple repair or a more extensive project, we are equipped to coordinate all aspects thoroughly, ensuring a seamless experience from the initial consultation to project completion.

What people say about “Chehalis Collision Center”?

{
"summary": "Customer feedback is mixed regarding the services provided by Chehalis Collision. While many patrons commend the friendly staff, excellent communication, and quality of repairs, a few reviews express significant dissatisfaction, particularly related to pricing and unresolved issues. Customers appreciate timely updates and thorough explanations throughout the repair process, contributing to a generally positive sentiment. However, severe complaints about poor handling of specific cases and lack of responsiveness to follow-up issues raise concerns about customer service consistency. Overall, while there are many positive experiences, the negative reviews indicate that improvements are needed in certain areas.",
"liked": [
"The staff demonstrated a remarkable level of knowledge, taking the time to thoroughly explain each step of the process to me.",
"I loved the updates on my phone letting me know the different stages my vehicle was on.",
"The customer service I received was outstanding.",
"Evan genuinely cares about doing right by the customer, and it shows.",
"Amazing staff, communication and service."
],
"disliked": [
"They took advantage of a 74 yr old lady knowing that you couldn’t put just one tire on an all-wheel drive car.",
"I cannot excuse the permanent damage they did to my electrical wiring, it was severed and no one told me.",
"It took twice as long as initially quoted, which is understandable as delays can happen, but they left dirty footprints on my table.",
"I asked for an estimate and was

Recommended Reviews
Overall Company Rating
Good 4.3
Out of 36 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Amber Johnson
Aug 2, 2025

Terrible experience. Once they found out I was coming in for an estimate for my own personal records, when they thought it was for insurance claim, they basically disregarded me and assigned me to a guy that was leaving. He didn't need to examine my car he basically just took pictures.

I went to Five Star Auto Collision in Chehalis and they were way more professional. They looked at every single part of the damage and discuss everything with me and gave me a much more thorough estimate. Didn't throw me under the rug because I was a person and not an insurance company

I will never get any work done here

wendy delk
Jul 30, 2025

Very nice facility, friendly staff. No high pressure sales pitch, to get the repairs done, right now, right now! Evan Nelson was very professional and east to talk to.
Thank you for making this experience less stressful than it already was.
Wendy Delk

Cynthia Cooke
Jul 8, 2025

Chehalis collision center of Chehalis, WA , did an amazing job on my vehicle. They said it would take 2 weeks to repair & they finished 3 days early! The staff were wonderful to work with! I loved the updates on my phone letting me know the different stages my vehicle was on. I highly recommend this business for your vehicles repairs!

Special Kay
Jun 20, 2025

Came in for an estimate and was amazed how fast and quick the process went. Before i knew it i had my car back like new. Thanks Evan, your great at what you do.

Alexandra Jackson
Jun 20, 2025

I can’t say enough good things about Evan, the estimator at Chehalis Collision. From the moment I walked in, Evan was professional, courteous, and incredibly knowledgeable. He took the time to walk me through the estimate, explain every detail clearly, and answer all my questions with patience and honesty.

What really stood out was his communication throughout the repair process—he kept me updated every step of the way, which gave me total peace of mind. Evan genuinely cares about doing right by the customer, and it shows.

The repairs were flawless, completed on time, and the car looked better than ever. Evan and the entire team at Chehalis Collision went above and beyond. I highly recommend asking for Evan if you want your experience to be smooth, stress-free, and handled with care. Five stars all the way!

Ronald Cook
Jun 10, 2025

This is my 3rd repair with Chehalis Collision. High quality work, great communication, friendly techs and managers always looking out for me, doing their best. Proud of their work and it shows! Thank you.
Ron Cook

Calvin Rowan
Apr 20, 2025

Small dent in tailgate of truck. $2.7k to repair. I did not have to pay but it just seems high. Note... Never had body work done before and not sure the going rate.
Repair was completed but paint looked like it had been textured on. Left truck to fix.
Went back to pick up. Someone in shop apologize about not catching it before.
Fix was good.
Communication was great. Front desk was great.
Not sure if I would use them again but next time will get more than one estimate to save insurance money if I can I hope I will never have to use a body shop again.

Susan Palmer
Apr 8, 2025

Just can't say enough about the amazing job and communication from Chehalis Collision Center. My ford looks brand new. Adam did an amazing job.

Lupe Hernandez
Mar 28, 2025

Amazing staff, communication and service. I would recommend this shop to anyone and everyone. Was treated with respect and compassion. Staff communicated with me through every step. Highly recommend!

Thomas Clark
Feb 10, 2025

I asked how much do you have? I front number and my hood painted and the guy told me fifteen hundred dollars 2 2000 dollars.. That's absolutely insane. I can buy prepainted for less than a $1000. And apparently that does not involve them. Actually, putting them on so definitely stay away from this place. Unless you've got a lot of money to throw away.

Ryan Drake
Jan 9, 2025

Great people to work with. Very friendly and helpful and had no problems answering any of my questions. Nice clean offices to

Johan Neff
Oct 9, 2024

The customer service I received was outstanding. The staff demonstrated a remarkable level of knowledge, taking the time to thoroughly explain each step of the process to me. As a result, I felt well-informed and confident throughout my experience. When I returned to pick up my items, they were noticeably cleaner than when I had left them. This attention to detail and commitment to quality truly impressed me. Overall, it was a fantastic experience that exceeded my expectations.

Kathie Mills
Jun 27, 2024

I got a fast estimate on my car problem. Problem solved in my best interest! A nice business team. Thank you big time. You saved me a thousand dollars.

Kimberly E
May 19, 2024

Beware if you have a camper van conversion. The body repair work was good, took twice as long as initially quoted which is understandable as delays can happen. However, I cannot excuse the permanent damage they did to my electrical wiring, it was severed and no one told me nor have they tried to make it right. I emailed them and sent photos and no response. Makes me feel like they got their money so they don’t care to make the situation right. Additionally they left dirty foot prints on my table. Boo.

Alfred Ortiz
May 15, 2024

I want to thank chehalis collision, for there hard work and no question attitude, about flaws that were seen. They pick my vehicle Chevy Silverado up from my house and dove back to my house when everything was all finished and done. that's quite great awesome service . They pick my vehicle up with no questions at my house took it to the shop fix what needed to be taken care of delivered it back to my house and showroom presentation so people in Centralia and chehalis if you need car repair for collision and a fair price don't be afraid to call chehalis collision.

Kayla Koster
Apr 25, 2024

This was our first time getting vehicle repairs through insurance. The shop did an amazing job with the repairs! Our vehicle looks good as new! Adam kept us up to date with all relevant information. We felt informed through the whole process. In the end there was an issue with our insurance not updating the deductable amount and the staff at the shop did everything they could on their end to remedy the situation and even followed up to make sure we didn't need assistance getting the error fixed.

Big Irishman
Apr 15, 2024

Got an estimate done and pre-paid for the repair so the parts could be ordered. Repair was done within 24 hours of me turning my car in and I even got refunded the difference, since the part cost less than the original estimate. Very satisfied with my experience and even requested a quote for a paint job now.

Angela Heyer
Feb 6, 2024

They took advantage of a 74 yr old lady knowing that you couldn’t put just on tire on a all wheel drive car then they just put one other one knowing that I will mess up the trans the right thing would have just put all four on now she has to buy all four tires which makes no since in my opinion they didn’t make it right they will just mess up your car even more

Stacy Jimenez
Oct 18, 2023

Trevor was very helpful! Got my car done in a timely manner, also gave my car a good wash and even cleaned the inside of ny car! I 10/10 recommend Chehalis Collision

Jesse Grimes
Nov 3, 2022

My truck got into an accident in late June and I took it in here to get quoted and get an appointment set. They were very backed up but got me in as soon as they could. I was worried that the paint of the new quarter panel would not match like I hoped but when I looked at it, I could not tell a difference in paint compared to the rest of the truck at all. I was very happy with the work they did and when I got in it, I was surprised to see they had even gone the extra step to clean the interior. All around very happy with the work they do here and I will definitely recommend to anyone else needing body work to their vehicle

Rick Hill
Aug 2, 2022

Dealing with Chehalis Collision Center was great. Until I went to pick up our 2020 Toyota Avalon that had a fender, plastic bumper, headlight, inner fender well and a few small parts replaced and painted because of a pretty minor parking lot accident. We got the call that our car was ready so I left work early to pick up my wife so we could get there before closing time. Walked up and looked at my car and was shocked at what I saw. At least 6 missing fasteners on the plastic bumper, fender, and inner fender well. A big scratch in the newly painted fender. Bumper was poorly aligned with the fenders. A large scuff in the headlight that wasnt replaced. Fender gap to door was off. But hey, the paint was nice. I was frustrated that we wasted a trip and had to leave the car for a few more days.

Got the call again that the car was ready. Went to pick it up. Fender alignment was not good. Bumper to hood alignment was off. Took the car with arrangements to have those issues fixed at a later date. By the time we were able to get it back in the bumpers were pulling away from the fenders. So they tried to fix it again. Got the call that the car was ready again. Still wasnt happy with the bumper to fender alignment but out of frustration I told them I would live with it. Within a couple weeks we were having the same issue all over again. Our insurance gave us the OK to take it elsewhere. The shop we went to called Greg, the shop manager at Chehalis Collision Center and told him we werent happy with the car. I was on vacation and I got a call from Greg that he would like another chance to fix our car right. I told him I dont usually give a person 3 chances to fix something, but he was sincere and said he would order all new parts. I agreed to give them a third chance.

Left the car again. Got a call from Gregg that everything fit great and all they needed to do was the painting. I could have it the next day. The next day I checked with Greg. Once again he said it was great and ready to go. Went to pick it up and as soon as I saw it I was ticked off. The paint wasnt even close. THe car is blue and the paint had a greenish tint. All that Greg could say was "I see it, it does look too green"

So after dealing with this outfit for several weeks and taking several hours off work to pick up our car multiple times and umpteen 50 mile round trips our car is now scheduled to be repaired by a different facility the end of Sept. It will be 7 months from the time we went to pick our car up the first time to when we get it into a shop that will repair it right.

Obviously the shop manager doesnt do any Quality control on vehicles leaving his shop.

Please do yourself a favor and go elsewhere for autobody repair. Wish I would have took photos of original repair.

Larry Cornell
Jun 28, 2022

Excellent service, quality work. On time completion. Was kept well informed of repair work progress. Friendly staff. Rating is a 10.

Bev Keller
Jun 8, 2022

Thank you for the wonderful job you did on our Jeep Patriot. You made it look brand new.
We are super pleased with all the work.

Ricchard Neal
Jul 13, 2021

It was the best experience I ever had with a body shop. Beautiful work great service. Thanks John I'm a lifetime customer

Monica Marie House
Apr 2, 2021

Great experience having them do the collision repairs on my car. Great customer service every time I made contact. They didn’t just do the work expected, they also cleaned it inside and out and vacuumed. I will definitely recommend them to anyone needing work done. Super impressed!

KC
Mar 4, 2021

I got my car towed there and we had some miscommunication regarding the storage fee. Mike the manager was very professional and really helpful in working with me to resolve the issue. They look after their customers. Also the front desk person was always professional and very friendly and communicative.

K Johnson
Jan 16, 2021

CCC did quality work on my car and was extremely professional. My estimator, Tyson, worked with my insurance company and made it simple and easy. I would recommend this business to anyone.

Trevor Petersen
Dec 22, 2020

Repair took longer then we hoped for but that wasn't CCC fault. A part was on back order. Bryson was awesome kept us in the loop on everything. Definitely will return but hopefully it won't be needed

Rita Wiley
Dec 15, 2020

They were very nice and accommodating. Everyone was wearing a mask and it did not take long to get an estimate of the damages to my vehicle.

Kasey Aggers
Oct 13, 2020

They did a super job fixing the bumper on my truck and they even went the extra mile and washed and vacuumed it great job

Margie Corbin
Aug 3, 2020

Excellent workmanship, pleasant to do business with and my car was done a day ahead of schedule! Thank you for a great job and professional personnel

George Cote
Jun 26, 2020

Great workmanship, we got automatic text updates throughout the process. They even helped with dealing with the rental car company. We will definitely use them again.

T Bell
Apr 4, 2020

I took my Corvette in that had some body damage. The repair was done ahead of schedule and looked great.
Thank you Chehalis collision.

Josh Urich
Mar 12, 2020

Wish i could rate this place lower than 1 star but I can't. After nearly 2 years and 9 trips to this shop my truck was finally fixed correctly. Months upon months without my truck was made worse by shady work and over looking issues that needed corrected. Do not take your vehicle to these clowns.

Christoffer Gray
Nov 24, 2019

Had to get some work done on my car. The whole experience was amazing and easy. Thanks for doing such a great job on my car!

di jennings
Nov 22, 2019

They were quick and pleasant but let's get down to brass tacks-their waiting was great! Excellent coffee and lots of good stuff to put in it.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 926 NW Maryland Ave, Chehalis, WA 98532
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Locally Owned & Operated
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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