Logo of Jarms Ace Hardware

Jarms Ace Hardware

  • 6 Cheney Spokane Rd, Cheney, WA 99004
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Jarms Ace Hardware, located in Cheney, Washington, we pride ourselves on our versatility and technical expertise in the roofing sector. Our services range from roof installation and maintenance to specialized offerings like roof coating and gutter repair. We are equipped to handle both residential and commercial projects, ensuring that every aspect of your roofing needs is met with precision and care. Our commitment to organization and attention to detail allows us to manage complex projects seamlessly from start to finish.

We understand the importance of delivering durable, high-quality results that provide long-term value for our clients. Our well-coordinated team works diligently to ensure that each project is executed thoroughly, reflecting our dedication to excellence in every task we undertake. Whether you are in Cheney or the surrounding regions, we are here to assist with all your roofing needs.

What people say about “Jarms Ace Hardware”?

Customer reviews reflect a generally positive sentiment towards the hardware store, particularly highlighting the friendliness and helpfulness of the staff. Many customers appreciate the store's well-stocked inventory and special ordering options, contributing to a supportive shopping experience. However, some negative feedback emerges regarding pricing and the inflexibility of return policies, which has disappointed a few customers. The store's communication about sales promotions has also raised concerns, leading to frustrations among those who expected better service. Overall, while shoppers value the community feel and assistance they receive, there are notable areas for improvement in terms of pricing and return policies.

What Users Like The Most
  • Friendly and helpful staff greeted with a smile straight from the start.
  • The staff here are very pleasant to interact with.
  • Good store with just about everything.
  • Great selection and a well-stocked hardware section.
  • They go out of their way to help you.
What Users Like The Least
  • I was not pleased they are slow to get ads.
  • They said they couldn’t return it because it was bought at a different Ace.
  • They are charging sales tax on a charitable contribution.
  • Prices are extremely expensive.
  • It has to be at point of sale for the sale to be honored.
Recommended Reviews
Overall Company Rating
Good 4.3
Out of 24 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Larry Walker
Jun 10, 2025

Let us be clear, I'm a 30-year customer who loves my local hardware store. Everyone is super friendly and makes me feel I'm among family. That being said it saddened me to learn when I bought two keys for my 2015 Dodge I recently acquired from Amazon for a great price (26$) and went to get them programmed I learned that they cannot program the keys if not purchased from them. Them being the company that owns the equipment won't allow it. The team was genuinely remorseful in my opinion. So I guess my point is, don't take your 10$ key to them as there is nothing they can do unless you pay the100 plus dollars for whoever's key they sell. After calling a mobile contractor my cost was 88$ each. This is not meant to discourage you from frequenting their fine establishment.

Matthew Adams
Mar 11, 2025

I was going to give a great review. They are very friendly and helpful. However I came in on March 4th and purchased several things to include paint. I was not sure if a gallon was enough. It was not. I came in today. And it's on sale from March 1st to the 31st. I ask about the sale because it was not posted on the 4th they said they were late on getting the tags out. But they would not honor the sale for me because it has to be at point of sale. I have shopped at many Ace hardware stores all over this state I'm sure not to go or suggest this store. Very not pleased they are slow to get adds out then not honor them. And I had my receit.

Taylor Unger
Feb 26, 2025

Not a shopper but I had a great experience with an Ace employee who helped me when my car ran out of gas in the parking lot. He volunteered to help and was so friendly too! Thank you!!!

Michael Adams
Nov 22, 2024

Friendly and helpful staff greeted with a smile straight from the start. Isles marked well, very easy to locate hardware items plenty of staff on the floor to speak with. A small town hardware store yet a unique selection from electrical to live stock feed. Almost like taking North 40 and compressing into a smaller store, I always leave with what I came in for, if an item is not on the shelf they will order it for you. A truly caring experience.

Sam Pfeifer
Oct 30, 2024

Great store with great selection! Prices are a bit high but I guess that is everywhere. Very helpful staff too. Cheney is lucky to have such a complete hardware store!

Mason Carstensen
Jul 26, 2024

The staff here are very pleasant to interact with. I came in looking for a specific product and had a laugh with the two younger guys working up front, as they did their best to guess exactly which aisle and section of shelving the product I was looking for was on!

Raven “Raven” Hendershott
Jun 11, 2024

I purchased 12 items and was charged for an extra item that I never asked for, nor received. Was able to get the issue fixed.

TSW
May 16, 2024

Good store with just about everything.
Except the Honda mower belt I was after .
Wouldn't hurt to branch out in the inventory a bit

Shay C (GoatMamma400)
May 16, 2024

The store has a lot of products and the staff is great. The reason for the 3 stars is prices. They are extremely expensive. I will go to Jarms in a pinch, but this is (I feel) why they charge so much. It seems they count on the fact they are the only hardware store in Cheney.

Cristy Williams
May 10, 2024

I always shop at Ace in Cheney because it’s the closest hardware store by my house even though it’s still out of the way. I was on the north side of Spokane when I seen an Ace and stopped to pick up a seat wrench for my faucet. I gave my rewards number like always and left. Unfortunately it didn’t fit so I had to return it. I went to the Ace in Cheney to return it and they said they couldn’t return it because it was bought at a different Ace and they are all privately owned. No where does it say that. I will no longer shop with them. They have lost our family as customers!

Lloyd Gaines
Apr 30, 2024

Well stocked. The hardware section is the best around. Miles and miles of screws, nuts and bolts. Spring? Don’t even make me go there. Great place, most friendly and helpful staff.

Michelle Thompson
Apr 4, 2024

There’s nowhere else that even comes close to Jarms. They usually have exactly what you need and they go out of their way to help you. My husband is always finding excuses to go there What would Cheney even do without Jarms!

M C
Mar 11, 2024

Great little place..found a great deal on a 3/8 Dewalt drill..fair prices..a bit higher than the HD...lot to look at and have a little bit of everything..definitely worth a stop when in Cheney!

Chad Staples
Mar 3, 2024

Not happy to see that they are charging sales tax on a charitable contribution to the children's hospital.
Sales tax that I am sure does not get handed to the hospital. They right off what they donate then keep the sales tax for what they donate?? Sounds like tax fraud to me.

Boeing Boeing
Jan 17, 2024

Went with my son to buy a water softener unit they were the only ones to have it, the manager was very knowledgeable about them and gave us really good information about what we needed to get it installed. Took about an hour or so but simply to do just read the instructions

Nolan Franz
Dec 25, 2023

Aaron was super awesome helping us get the additional things we needed to install our water softener. You guys have a great staff!

S. B.
Aug 12, 2023

Staff have always been friendly so far, and there's a veteran parking spot right by the door as well.
My service animal even gets treats, so she loves it there too lol.

Tim Flagg
Jul 24, 2023

Store has easy access with lots of parking. Their fastener selection is outstanding. This is your typical Ace Hardware store stocking most any tool or hardware item you might need. Staff was very friendly. Nice place to do business.

Jacquelyn Belock
Jul 21, 2023

Travis made my already flustering trip to Jarms super easy! He did a great job directing me towards what I needed and was overall very friendly and helpful, especially with all my questions.

Don Korth
Jun 17, 2023

People are good. It's good hardware store to go to and they're helpful for your needs you want to get localhost Caleb short to go to but I would suggest go here.

John Mangiantini
Mar 25, 2023

This is ran by a great family with great employees. If they have something, I am happy to pay a small premium to support them.

Bryanna McGann
Jan 6, 2023

JARMS! haha we now go to Jarms for our hardware needs, every time. And when we aren't there, we're talking about how great Jarms is. We vote to rename Cheney to Jarmstown.

Linda Pantzer
Jun 14, 2021

Great trip to our local hardware store. Found what we needed and had help when we needed it. Thanks for the great service guys.

Gary Heinrich Jr.
Mar 30, 2021

Harms has very helpful and friendly staff. Their inventory is impressive for a small vendor who's right down the road from you. Sure you can spend all that time rushing off to the megastores, but you don't have to.

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  • 6 Cheney Spokane Rd, Cheney, WA 99004
  • 24/7 Emergency Repairs
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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