Logo of American Leak Detection of Southern Virginia

American Leak Detection of Southern Virginia

  • Susan
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At American Leak Detection of Southern Virginia, we excel in providing comprehensive roofing solutions tailored to both residential and commercial needs. Our expertise spans roof installation, inspection, maintenance, waterproofing, as well as gutter installation and cleaning. We pride ourselves on our ability to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Located in Susan, Virginia, we serve the surrounding areas with a commitment to delivering durable, high-quality results.

Our organized approach and attention to detail allow us to tackle even the most challenging tasks with confidence. Clients can trust our well-coordinated team to provide reliable service that stands the test of time. Whether you're facing a leak or need a new roof, we are equipped to handle it all with thoroughness and precision.

What people say about “American Leak Detection of Southern Virginia”?

Customer reviews for American Leak Detection reflect a predominantly positive sentiment, highlighting their professional and thorough approach to leak detection. Many customers commend the company's quick response times and excellent communication, particularly praising the friendly demeanor of the technicians. However, there are significant concerns regarding a few negative experiences, particularly related to inaccurate leak detection and long wait times for appointments. These serious issues contribute to a more cautious overall perception, indicating that while many customers are satisfied, others have faced substantial challenges.

What Users Like The Most
  • Fast, friendly professional service.
  • The technician was very friendly and checked everything thoroughly.
  • They isolated the leak to one small area, saving us thousands in plumbing costs.
  • The staff is very professional and helpful.
  • Mike was knowledgeable and professional during the visit.
What Users Like The Least
  • The first available appointment wasn't until June 16th.
  • Had to dig up six to eight extra feet of driveway.
  • They marked the driveway wrong each time.
  • The leak was 6 to 8 feet off American Leak Detection markings.
  • The fee is outrageous not to be professionals.
Recommended Reviews
Overall Company Rating
Excellent 4.5
Out of 28 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Bryan Teabout
Aug 6, 2025

Fast, friendly professional service.
They found the leak under the concrete driveway quickly and efficiently.
Will be using them again on the next job that requires their service.

Tia Walke
Jul 18, 2025

no stars. I have had a slab leak since May 22nd. The plumber had American leak detection to find the leak. Their first available appointment wasnt until June 16th. a long wait for hot water. They detected the leak was under my bathroom vanity. The plumber came out to repair the leak but after they jackhammered, there was no leak under the slab in my bathroom. the plumber noticed water running from the direction of my kitchen and determind that the hit water line to my kitchen faucet was the source but he couldnt reach it from the bathroom. i have to remove an entire section of kitchen cabinets and the sink and dishwasher. because of american leak detections mistake. i have to replace my tiled floor in the bathroom and bathroom vanity... have to start the process over again in the kitchen...demo, more jackhammering and thousands in extra costs. And all American leak detection has to say is that it isnt an exact science. it may not be exact but you have cost me so much more money than necessary. It's not their home and not their problem so you dont care. I was told they are the only leak detection service but you would be better off guessing at the location of your leak than paying american leak detection to guess for you.

Brianna Simmons
Jul 12, 2025

American Leak Detection was extremely thorough and professional. They isolated the leak to one small area saving us thousands in plumbing costs. Would highly recommend.

awood195
Jul 11, 2025

The technician was very friendly and checked everything inside and outside thoroughly and confirmed where the leak was located in my front yard.

LeaMarie Ngowakl
Jun 10, 2025

As a licensed Property Manager and Real Estate Sales Agent, I have used this company repeatedly over the last 10+ years and have never been disappointed! They are thorough, efficient, and provide excellent customer service. I find their prices to be exceptionally reasonable and have always been super impressed by the expertise of their technicians. Oh, and not to be left out, their office staff is AWESOME, too!!! I highly recommend them!

Lea Marie Ngowakl, ABR, HFR, MRP, PSA, RENE, SRS
Sales Agent/Property Manager
Annual Circle of Excellence Award Winner since 2016
Lea Loves Listings Inc
Atlantic Sotheby's International Realty

John Tallaksen
Apr 26, 2025

When it finally quit raining for the winter I realized that my driveway was still wet after a few days of sun. Turns out I had a steady leak below my slab where my main water line comes from under the house. Water was moving under my foundation and seeping up from under the driveway and front patio. Joe and his team came in with thermal imaging and acoustic detection and had the leak marked within a foot of the actual leak site for the plumber to some fix. They were friendly, professional, and happy to show me the tools they were using (I was curious). The only Issue I had was that because they are good at what they do there may be a few day wait to get them out. In fact, I called another company after I had a scheduled appointment with Joe to see if I could get someone else out sooner. That company straight up said wait for American if this isn't an emergency. That was the right call.

Alisa Leone
Jan 18, 2025

I just wanted to take a moment to PRAISE Mike and this ABSOLUTELY AMAZING COMPANY… first he arrived BEFORE my scheduled window time which is always a PLUS, his customer service was unmatched, he was so friendly, he greeted me with a smile, explained the process to me and gave me a recap before he left. Lord knows I don’t ever want another leak on my property but if I ever get one (knock on wood) I would definitely make sure I do business with Mike again! Thanks Mike for being so awesome and thank God the leak was under my driveway and NOT MY HOUSE

Kathy Thompson
Jan 16, 2025

Wow! Thorough, professional and personable. Chris was here to investigate a problem we have had before. He was not only more thorough, but was willing to listen to our input and explain what he was doing and what he found. Highly recommend.

Richard
Dec 5, 2024

Lexi in the office and Joe in the field made this a quick and easy process. Great to deal with, would highly recommend.

Royal Regimen Beauty
Oct 24, 2024

A total of two different companies came out to my property to detect the leak that the city said I was having. Both claimed that there was no leak. The city ended of turning my water off because of this leak still being present. My landlord called American Leak Detection for the beginning they were communicative. As well as respectful of my time by letting me know the time frame of when a technician would arrive and that the technician would contact me with an eta. Within 5 mins a leak was detected! Mike was knowledgeable and also showed me a cost effective solution to use until the leak was fixed. I’d recommend them for anyone who wants to use a company that cares and is not just trying to waste your time and take your money.

Anita Green
Jul 9, 2024

Jeremy Lupien is the guy he was so helpful and giving us a peace of mind on where our leak was it was all kinds stuff running thru our minds…..we have been without water for 5 days and the stress level was on 100 he calmed all that down ALD is where it’s at Thank you!!

Mike Czerniak
Jun 7, 2024

Atomic Plumbing pointed me towards American Leak Detection as they don't offer that service. I'm really happy with the service they provided and they were able to put my mind at ease after seeing there were no issues with our plumbing. Joe was very knowledgeable and professional during the visit and made sure anything he had done was returned to it's original condition when the work was completed. Would definitely recommend them if you are having issues.

mackenzie Y
Feb 17, 2024

I recently hired American Leak Detection. I was very impressed with their service. The team was prompt and professional from the minute my call was answered to the time the technician left. The technician was able to identify the leak in my home. I highly recommend them for their excellent customer service and expertise!

Darla
Nov 22, 2023

Zero stars ....Not able to find leak. Came out 3 times. Marked driveway wrong each time. Had to dig up six to eight extra feet of drive way. Called supervisor and he said they marked it correct. But even after that call we had to dig up more drive way to find the leak on our own. He says he has pictures but I have them to. Sad thing is. The leak was directly in front of where the water meter is located on city side except for about two feet on the property side. Again. 6 to 8 feet off american leak detection markings. And the fee is outrageous not to be professionals. Manager bragged about being in business for 30 years. It amazes me that they do not stand by their work. I highly do not recommend them. Just call Ms. Utility. They are free.

H W
Nov 22, 2023

I would recommend American Leak Detection to anyone with a suspected leak. Mike the technician who came out was knowledgeable, informative, and professional. Izzy the receptionist was everything that you would want in a person who is representing your business. They stand behind their work so you don't need to worry if you are getting the job done by the right people. If you go with American Leak Detection you'll have the right team on your side. I would 100% call them again if I had any other water issues.

Panfilo Calimlim
Sep 6, 2023

The technician, Mike was very polite and friendly. He’s very professional and found the leak right away within 30 minutes after connnecting his LP air into the faucet. He also help me remove the insulation foam to expose the leak.

Denise Martin
Jun 25, 2023

Mike is phenomenal! He found my leaks! He was very professional and kind. He showed concern for my troubles. Thank you Mike!

Wayne bolt
Sep 3, 2022

Great service. Attention to detail and very informative. Mike was also walked me through what he found even let me and my wife listen for the leak. Thanks . Customer service top notch.

Karen Rodgers
Aug 17, 2022

Joe of American Leak Detection came to find a water leak in our kitchen. He was very thorough, and professional. I would highly recommend them to anyone who needed their services for leak detection. Awesome job!
Thanks!

Thank you!

Chenoah
Nov 2, 2021

It is never difficult to get them on the phone and I really appreciate that. The staff is very professional and helpful. I did not wind up needing a leak detection service yet but if I ever do in the future I will definitely be using their services.

David Swartz
Aug 11, 2021

I have to say, Customer Service has always been # 1 with me. This company is fantastic. I recently had some elevated water in my bathroom tiles and my home owners insurance recommended them to figure out where leak was coming from. They did a great job to determine where the leak came from and Tammy who could be the office manager, was so kind and helped with all my questions and concerns. Joe came by and wouldn't leave until he figured it out and he did. I didn't know a company like this existed. I highly recommend them. I own my own business and customer service is # 1 for me, and they are 5/5. Thanks

Caitlin Morgan
Jul 30, 2021

Amazing company to work with.  Their newest service coordinator Tammi is AMAZING. Ever since she started running the scheduling and handling the office,  I get very responsive replies to any work orders I send over. She is very polite and will work in emergencies quickly. They stand by their work and always find the leak. Very happy with this company and look forward to continuing to work with them!

Matthew Loiselle
Feb 24, 2021

Highly recommend! I called, got all my questions answered and the staff went out of there way to help me gather all the information necessary for my Homeowners Warranty, saving me thousands of dollars. At least give them a call and ask, you got nothing to lose.

Arash Taheri
Oct 18, 2020

Fixed the leak under slab concrete today. The leak was exactly where the mark was , what a relief. Thanks joe.

Laura Blackburn
Sep 28, 2018

My insurance company recommended that I hire this company because of persistent wet stains that are showing up on my condo ceilings. The technician came out and eye-balled the areas with some of his equipment for about 40 minutes. In the end he concluded he couldn’t “recreate the problem.” He suggested I hire a plumber to determine the cause of my leaks. I asked for a written report to share with my condo board and insurance company and never received one. There was no follow up and I still don’t know the cause of my wet and stained ceilings.

Patrick
Aug 4, 2018

This company is staffed with very competent and skilled technicians. (Joe) diagnosed a problem that two licensed plumbers missed, saving me thousands of dollars! I would recommend them without hesitation to anyone suspecting a leak.

Robert VanDyke
Jan 11, 2018

My plumber recommended I call American Leak Detection to pinpoint the leak in my residential water service line. I called on a Wednesday to schedule an appointment and was told the first available appointment was the following Tuesday. Ten minutes later Margie called back and said that the technician, Joe, was about 10 minutes from my house and could be there in 10-20 minutes. Within an hour Joe had pinpointed the leak. Very satisfied.

Myrna Pennant
Aug 18, 2017

I am a Property Manager and had a major problem at one of my properties. Not only was the woman at the office amazing, so was the technician. She got me an immediate appointment and checked back with me to make sure everything worked out fine! Thank you American Leak Detection....

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  • Susan
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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