- 8551 Commerce Pl Dr NE a, Lacey, WA 98516
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
About the Business
At ABC Supply Co. Inc., located in Lacey, Washington, we pride ourselves on our versatility and technical expertise in managing a wide array of projects. Our comprehensive services include roof replacement, repair, and inspection, as well as roof vent installation, waterproofing, gutter installation, and water damage repair. Whether you are tackling a residential renovation or a commercial endeavor, we have the capabilities to see your project through from start to finish.
Our well-coordinated team is dedicated to delivering durable and high-quality results, ensuring that every detail is meticulously attended to. We understand the importance of organization and consistency in our work, which allows us to effectively navigate complex projects while providing long-term value to our clients. With a commitment to excellence, we are proud to serve Mine Hill Township, NJ, and the surrounding regions, always ready to meet your needs with the right materials and expertise.
What people say about “ABC Supply Co. Inc.”?
Customer feedback about Kaycan shows a generally positive sentiment, with many reviewers praising the helpfulness and professionalism of the staff, especially Shannon. Quick responses and effective communication were highlighted as strong points, with one location going above and beyond to meet customer needs. However, there are notable concerns about customer service, as one reviewer reported a rude interaction that left them feeling frustrated. This mix of positive experiences and serious complaints suggests a need for consistent training in customer communication across the team.
What Users Like The Most
- The team at the Lacey ABC found a way to get materials in stock within hours and saved our project.
- Shannon was incredibly helpful, walking me through pricing and availability over the phone.
- Shannon K. was an absolute life saver, knowing exactly what I needed right away.
- Her communication with me was perfect, and I found the warehouse staff courteous and helpful.
What Users Like The Least
- Shannon's attitude on the phone is rude and impatient.
- She answered in a rude way saying that she will not explain me anything.
Recommended Reviews
This is a newer location to the ABC family. Our crew has needed things that they did not have in stock but the team at the Lacey ABC found away to get them within hours and saved our project. Now that this location has started carrying more and more roofing materials and supplies we look forward to doing more business there going forward. Thank you to the team (Nicole Larsen and Kendra Cabrera) for always finding a way to help out small businesses every day.
Shannon at Kaycan was incredibly helpful, first by phone walking me through pricing and availability, and later in person making sure the available soffits were what I was after. The prices were great too, will definitely be back.
Shannon attitude on the phone is rude and impatient. First time trying to buy at Kaycan so I wanted to make sure they had the material before going cause my business is in the North area. English is not my first language. I called them and I couldn't understand one terminology word so I asked Shannon if she could spell it for me. She answered in a rude way saying that she will not explain me anything, to which I replied: "Yes, you have to do it, if not how can I order or buy something"
Company Locations
Head Office
Branch Offices
- 8551 Commerce Pl Dr NE a, Lacey, WA 98516
- Industrial Roofing
- Residential Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered