Logo of ABC Supply Co. Inc.

ABC Supply Co. Inc. - Salem, OR

  • 3901 State St, Salem, OR 97301
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At ABC Supply Co. Inc., we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Salem, Oregon, and the surrounding areas. Our comprehensive range of services includes roof deck repair, roof coating, skylight repair, gutter installation, tile roofing, attic insulation, and TPO roof replacement. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our well-coordinated team is committed to delivering durable, high-quality results that provide long-term value. We understand the importance of organization and consistency in our work, allowing us to execute projects efficiently and effectively. Whether you are looking to enhance your home or improve your business's infrastructure, we are here to bring your vision to life with precision and reliability. Our approach ensures that even the most intricate jobs are completed thoroughly, reflecting our dedication to excellence.

What people say about “ABC Supply Co. Inc.”?

Customer feedback is mixed regarding ABC Supply's services. While many appreciate the friendly and helpful staff, several reviews highlight severe issues with communication and customer service. Delays in orders and poor responsiveness have frustrated some customers, particularly contractors who rely on timely service. Despite these challenges, a number of clients have expressed satisfaction with the professionalism and assistance provided by the team, showcasing a divide in the overall experience.

What Users Like The Most

  • One stop what you need for the roof. Also they selling gutters. Almost any color you looking for. Nice, friendly and helpful people.
  • This crew is great. Even when hounded by a bunch of people right at the start of the day they keep their cool.
  • The staff are always helpful, friendly and professional. They take everything in stride pretty well even though I throw some pretty tough jobs at them from time to time.
  • Fantastic customer service all around from order to delivery. Very professional helpful staff!

What Users Like The Least

  • Terrible customer service. Had quote done. Ordered materials, only to be told by Rebecca that material wasn't in!
  • The workers never turned their radio down or off... Never happened.
  • Never able to get roofs loaded and always over charged on quoted jobs. My outside sales representative couldn't even be bothered to get me a price list.

Recommended Reviews

Overall Company Rating
Average 3.3
Out of 8 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Anatoliy
Oct 14, 2023

ABC Supply is very good company! One stop what you need for the roof. Also they selling gutters. Almost any color you looking for. Nice, friendly and helpful people

Mike Francis
Oct 21, 2020

Terrible customer service. Had quote done. Ordered materials,only to be told by Rebecca that material wasn't in! Then was told would be in Friday and would receive notification. Friday came and went! Called again to be told Monday for sure by Tim. Monday came and went....had to contact again by dispatch kevin,who actually got answers. Then spoke with manager Jeff,who basically has no idea when product is coming or going in his shop!!! Very poor staffing. I am a contractor in large family business. Glen Hughey Home's,inc. My job name is based on being reliable....

The Bryant
Aug 23, 2020

This crew is great. Even when hounded by a bunch of people right at the start of the day they keep their cool

Carol Koffel
Feb 20, 2020

this business,ABC Roofing Supply loaded a roof across the street from our home February 19,.2020. I had to call their office. The workers loading the roof had their non English radio turned up so loud a person could hear it inside my home!!! The workers never turned their radio down or off even though,Rebecca,whom I talked to said she would call workers and tell them to turn down radio. Never happened. We will make sure if anyone needs roofing materials delivered from this company they are aware of this unprofessional conduct.

Ivan Standley
Mar 11, 2019

Unable to use them as a vendor. Never able to get roofs loaded and always over charged on quoted jobs. My outside sales representative couldn't even be bothered to get me a price list, after two months of bothering her for it I finally got pricing only to find out they wouldn't stand behind the numbers they gave me. I lost thousands on jobs that we bid under false pricing. I would never recommend them as a supplier, they seem to struggle with stocking enough product or knowing what was in there inventory. We were consistently having to settle for different brands or other products to get our jobs compleated as schedule for our customers.

Jay Taylor
May 2, 2018

The staff are always helpful, friendly and professional. They take everything in stride pretty well even though I throw some pretty tough jobs at them from time to time.

Gerrie Stewart
Jun 15, 2016

I thank you for recommending Advance Roofing, Otis, OR, to me a few weeks ago. However, i am advising you never to recommend Advance Roofing to anyone in the future! I called the supervisor of the company and was told that I would have an estimate "at the end of the week." Never heard anything from them. I called him back....left message and never heard back. I, then, called the office and left message, no response. It has been 3 weeks and still no response! I would never recommend them to anyone! (It makes you look bad.) Although it seems you are getting good messages on your site. Advance Roofing's site is getting bad messages....

Nery Sugden
Mar 20, 2013

Fantastic customer service all around from order to delivery. Very professional helpful staff! Highly recommend making your next roofing purchase through them and they offer many other products. Truly happy to do business with such an exceptional company.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 3901 State St, Salem, OR 97301
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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