- 2 Sherman St, Worcester, MA 01610
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “ABC Supply Co. Inc.”?
Customer reviews indicate a mixed sentiment towards the company's service. While some users commend the staff's knowledge and helpfulness, particularly regarding siding and roofing needs, others express frustration with communication and handling of returns. Positive feedback highlights friendly and efficient service, with customers appreciating the staff's expertise. However, experiences of poor treatment during return processes and issues with estimates have been noted, suggesting a need for improvement in customer interactions. The inconsistency in experiences reflects a divide in customer satisfaction levels.
What Users Like The Most
- Best place in city for siding and roofing needs big and small they are friendly fast and know all the products under their roof very well.
- Great knowledgeable people willing to help you with your needs.
- Call ahead for service and materials and they will have it ready in advance.
What Users Like The Least
- I told you that I previously made an estimate with them and unfortunately they gave me a bad estimate regarding the measurements.
- Starts giving me attitude and asking me questions 'Why are you returning?' 'Why dont you get someone better to do your calculations?'
- The man who served me was very calm but I just made a comment about the pa.
Recommended Reviews
I was in this place for approximately a week and a half and I told you that I previously made an estimate with them and unfortunately they gave me a bad estimate regarding the measurements. 4 windows were perfect but 3 were very different from the measurements that I gave them. It is clear that I placed the order in another store closer to my work but they used the same estimate and I did not realize the error they made regarding my original measurements. But that was left behind. I returned to order one more window and the man who served me was very calm but I just made a comment about the past problem but apparently the manager was listening and got very upset, very disgusting, he said that I had to go to another store to make the order because they didn't have time at that time, the man who served me returned with regret. and he told me to give him the measurements and my information to send me the estimate. I'm still waiting for a response. Apparently they thought they would ask for yege, Bad expression from someone who apparently is a manager
Went in about a week ago to return left over material from a very big job. Front desk people were helpful and more than reasonable with us. I pull the truck around back to drop the material off. Middle aged white guy that hates his life starts huffing and puffing when I opened the back of the truck and he saw what i had to return (around 7 boxes of siding and 2 boxes of j channels/corner pieces). Starts giving me attitude and asking me questions “Why are you returning?” “Why dont you get someone better to do your calculations?” “I bet you lost money on this job.” Etc. I took and swallowed everything he said cause it wasnt worth fighting and bickering with a dude twice my age. Went back to the office for the receipt, the same guy shows up, he was walking to the room/office in the back im staring at him waiting for him to keep talking nonsense and he didnt even have the guts to look at me when he saw I wasnt alone.
Would have been a 5 star review but oh well.
Best place in city for siding and roofing needs big and small they are friendly fast and know all the products under their roof very well
Company Locations
Head Office
Branch Offices
- 2 Sherman St, Worcester, MA 01610
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated