84 Lumber - Madison Heights, VA
- 4401 S Amherst Hwy, Madison Heights, VA 24572
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
About the Business
At 84 Lumber, located in Madison Heights, Virginia, we pride ourselves on our extensive range of services tailored to meet the needs of both residential and commercial projects. Our expertise encompasses roof inspection, roof vent installation, roof waterproofing, and roof skylight repair, allowing us to manage complex projects from inception to completion. Our commitment to organization and attention to detail ensures that every project is executed with precision and care.
We understand the importance of delivering durable results that stand the test of time, and our well-coordinated team is dedicated to providing high-quality solutions that add long-term value for our clients. Serving Madison Heights and the surrounding regions, we are prepared to tackle any challenge, ensuring that every aspect of your project is handled thoroughly and efficiently.
What people say about “84 Lumber”?
Customer feedback reflects a mix of experiences with the company's service, delivery, and communication. While some customers commend the exceptional delivery service and professional employee interactions, others express frustration with poor communication and subpar product quality. Issues like repeated requests for information and receiving low-quality materials have led to dissatisfaction among certain clients. This inconsistency indicates that while some aspects of the service are well received, there are significant areas needing improvement.
What Users Like The Most
- The delivery was great, and the driver was exceptional.
- The professional service shown was outstanding.
- I had a great experience returning materials, despite losing the sales receipt.
What Users Like The Least
- Terrible service with poor communication and repeated requests for the same information.
- Quality is sub par; I received the worst materials possible.
- Returning a delivery is such a hassle, leading to frustration.
Recommended Reviews
Terrible service. 3 days of back and fourth on the phone with a guy named Thomas, gave him all the info and what im looking for. I needed a simple basic 10 x 10 deck and a kit or several kits to make a 10 x 40 deck. 1st day I called and he "forgot" to call me back, he laughed about it the next day when I called, I gave him all the info again anyway. He then sends me an email asking about what I was looking for when I already gave it to him 2 days in a row. Day 3 is here and he tells me he has to talk to someone else to give them the info so he can "special order" and wants the info again. Does 84 lumber not keep lumber in stock for this stuff? This is day 3 and still no quote on 2 basic simple decks. It's ridiculous. I guess im forced to go to lowes or home depot. 3 days and still nothing. I wouldn't waste my time calling or even going there, save the time and hassle go somewhere else.
Quality is sub par. Delivery was great, driver was exceptional, ordering was easy, but wow, the quality was garbage tier. It's like they went out of the way to give me the worst 2x4's they could find in their yard because returning a delivery is such a hassle. Out of 90-100 pieces I ordered, maybe 3 or 4 were decent quality.
This isn't just being picky either. My assumption, in retrospect, is that they give non-pro customers the rejects from their contractor customers. I think they delivered me the entire reject pile from other jobs. As much as I appreciated the delivery, I'll be going to Lowes and hand picking for my projects from now on.
I must say, The professional service that I was shown was outstanding,,Not only was it a case where I had to return materials that ,I didn't need to circumstances at hand,,I had lost the sales receipt where I had bought the shingles,,Not only did the sales associate Daniel Brick house give me the best experience that I could have even wished to have,,,I'm extremely impressed by the employees you have,,Even though I actually live about 70 miles away ,I will return to buy my materials from them,,,And ,Lowes is less then 10 miles away from me,,But this experience has proven that your company cares,,Again thanks a lot ,Michael
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 4401 S Amherst Hwy, Madison Heights, VA 24572
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
Companies Similar in Profile
