Volvo Cars Charleston

I would 1000% recommend Grant at Astorg Volvo in Charleston. From my initial contact with him until I left the lot, he was helpful, kind, professional, knowledgeable….all the things. He kept me updated on the status of the XC90 I ordered and even sent me a video tour of it once it arrived. If anyone is interested in a new or used luxury car, call Grant. I know I will the next time I get a new car.

Hi there,

I just wanted to share a quick note about my recent experience purchasing a brand new 2025 Volvo XC90 from Astorg Auto. It was truly a pleasure working with John Brown. John was incredibly helpful and made the entire process smooth and enjoyable. His friendly demeanor and professionalism were greatly appreciated, and I couldn't be happier with my new car.

If you're in the market for a new vehicle, I highly recommend reaching out to John Brown at Astorg Auto. You won't be disappointed!

Best regards,
Kathe Deitzler

Hands Down the best Sales Team and Service I've every had the pleasure of dealing with. The salesman are always knowledgeable about their cars and always willing to go the extra mile. The Service Department has to be the best in the land. Easy to set up appointments, friendly, helpful, fast, and knowledgeable about their cars. Big Shout out to Volvo Car of Charleston for setting what should be the standard of how a Car dealership should be ran.

Very clean waiting room for customers, staff are very nice, appear to have a good selection of inventory. I service my car here and they text you updates which is cool.

My husband and I bought a Volvo XC90 recently and worked with Grant Jacobs. He was excellent to work with, very knowledgeable and thorough!

10/10 experience with Grant! From the minute I reached out interested in a Volvo to leaving the lot keys in hand I was treated with respect, courtesy and received timely care. Grant made the entire car buying process extremely easy I couldn’t believe it. 100% recommend and will continue to do business here with him.

We had a great experience buying our car from Grant. Both Grant and Chris were very professional and made us feel good about joining the Volvo family.

Grant & Chris were absolutely amazing In helping pick out the best Volvo for my family! Thank you guys so much!!

I have been here on three different occasions since I recently got an older model Volvo s60. I had two recalls and another time trying to get information and quote some prices for some parts I thought I needed. The thing that has impressed me the most is the customer service that the service department has given toward me. Josh has been extremely friendly and helpful. The gentlemen who works behind parts counter has been so friendly and cordial. I talked to him for like 30 minutes when I was up there. And last time I was there for a free recall fix, I had a question about my car. It’s a 2001 Volvo s60 and the foremen of the service department came out and talked with me for 30 minutes helping me diagnose and determine what I need to do to fix it. He found the vacuum leak right away. And I was blown away. He even took the time to go over issues and future concerns and really set me on the right path. He gave me his name and told me to call him directly for further help. All for free and out of the kindness of his heart. I didn’t want to take advantage of his kindness but he was truly knowledgeable and very forthcoming trying to help me. Entirely selfless. I will continue to use them and praise them for future service needed on my car. The shuttle service is also incredible and timely. they take you anywhere you need to go and pick you back up once you're done. 10/10 in my experience.

We’ve now purchased 3 cars from Ryan Gilleran at Astorg. Ryan is always attentive and goes above and beyond to help us and all of his clients. His help and support go beyond the sale and continue through ownership. That support is what continues to bring us back. I’ve never had a better experience. Ryan is the best!

I like my new electric Volvo C40. At Astorg, John Brown, Chris Myers and concierge Brad all treated me with great respect and provided great service during the process.

From the first moment of introduction we felt like family ,Chris Myers went above and beyond to make the near 100 degree day a more pleasant day by pulling the XC90 inside so we would be more comfortable. The salesman Jonathan Sinnett was completely perfect and knowledgeable in every possible way.TA Davis was outstanding without being pushing as some financial folks can be. THE ENTIRE PROCESS WAS PERFECT .This team is Stellar and I will always be a Volvo owner with a team like them! So glad to now be part of the family because they treat you as such. If I could give 10 I would !!

Jonathan Sinnett set me up with exactly what I was looking for and went out of his way to accommodate me and my schedule. I will be coming here first for any future car needs.

We had a fantastic experience at this dealership! I was having a hard time deciding whether or not I wanted to trade my car in because I did like my other car as well and they were beyond helpful, understanding, and patient with me while making my decision! Very friendly, very clean, and very one-on-one experience all around! They went over and beyond when I went to pick up the new car and was more than happy to answer questions, talk us through the process, and gave us plenty of attention! I felt like a million bucks when I went to pick up my new car! Very personable and great all around… great salesperson, great finance, great everywhere we went during the process! They even kept in touch after buying the car to check in, follow up, and answer questions! Great car buying experience… easiest car buying experience I’ve ever had! I can’t thank them enough! Everyone and everything was great!

(My salesperson’s name was Doug Green!)

Luke Sanson took care of me like I was family. Easy, fast and fair. Best car buying experience I’ve ever had.

My experience today at Astorg Auto in Charleston was amazing Mr. Leroy Foster was very helpful polite and informative it was great and very refreshing working with him

We had a good experience at Astorg Volvo. Especially with John Brown , he is very knowledgeable about the car and all ways answered all of our questions when we had them He is so nice to deal with and alll ways greets us when we walk in the door. He makes buying a car a good experience. If and when we buy another car he will be who I go to, to buy the car Everyone there we have delt with is polite to talk to. Great dealership because of people like John Brown.

Jonathan Sinnett with Astorg Volvo is the best car salesman you’ll ever meet. He’s thorough, knowledgeable, and will make sure that you are getting the best possible deal for your budget.

Buying a car at Astorg Volvo and working with John Brown makes car buying easy! John goes above and beyond to help in any way he can. This is the 3rd Volvo I have purchased from him - couldn’t be more pleased! If looking for a car - stop by Astorg and ask for John- you won’t be disappointed!

We enjoyed our experience at Astorg. John Brown always gives great service and is very responsive. He is there for you after the sale as well. Thanks John Brown for your excellent customer service!

John Brown is awesome to work with! He takes care of you like you are family. I love my Volvo XC90 and I am now on my third one with Astorg and John. He is simply the best!!

John has sold me many vehicles. He is the best. I will always continue to buy from him.I always recommend him to anyone looking for a quality vehicle and service.

We’ve bought several cars from John Brown at Astorg & will go back to him every single time. His service is unmatched & consistent & he always looks out for us. 10/10 recommend buying literally anything from him.

John Brown is the ultimate sales professional. His attention to detail and customer service are second to none. I have purchased 2 Volvo’s off of John and will continue to use John’s services in the future.

Extremely pleasant experience. Salesman (John Brown) was knowledgeable and helpful throughout the experience. I plan on continuing to utilize his expertise in the future for any car needs. Honestly , I wouldn’t consider a different car lot because of him. I can’t be more happy with the car I purchased Volvo xc60 recharge.

Buying a car from Astorg Auto-Volvo of Charleston was by far the best car buying experience we have ever had and we have bought a lot of cars over the years. Our salesman Luke Sanson was outstanding. He was very professional, helpful and patient with us as we changed our mind numerous times! We cant say enough good things about Luke.

Once we purchased the car and before we left the car lot Sophian Dixon explained all the options and technology of the car for us. Sophian is a consummate professional, knowledgeable, respectful and patient answering our numerous and repeated questions with a smile. What was even better is I found out that Sophian had just got back from USAF basic training and technical school and is now serving in the WVANG at the 130th Airlift Wing of which our family has been a part of for over 20 years. Thank you Sophian for your service, we truly appreciate you and everyone who chooses to serve!!!

Both Luke and Sophian were absolutely great to deal with and we really appreciated that as we tried to make the best decision we could for this purchase. If we could give them 10 stars we would!!! What we liked the best about this entire experience is that Luke and Sophian will be our POCs for our vehicle throughout our ownership of the vehicle, so we get to see them and deal with them many more times over the life of this vehicle and that makes us even more comfortable with our decision and definitely eased any prior car buying anxiety we might have had.

We definitely without question will recommend Luke, Sophian and Astorg Auto-Volvo of Charleston to everyone we know. It is an easy decision for our family to choose Astorg Auto-Volvo of Charleston for all of our future vehicle needs. Thank you to everyone at Astorg Auto-Volvo of Charleston (especially Luke & Sophian) it truly was and is a pleasure doing business with all of you!! Happy Holidays from the Hughes Family!!

We had the best experience with Luke Sanson at Astorg Auto of Charleston. He went above and beyond to get us what we want and was so very patient with our indecisiveness. I highly recommend you ask for Luke if you stop in Astorg to shop their cars. Also, Sofian was amazing in helping educate us on all of the new features my new car had to offer. They both have been great to work with. Excellent customer service!

Really enjoyed my experience at Volvo Cars of Charleston. Tanju was very informative in walking through all the levels and options available in the XC90. We were able to find the model that fit us perfectly. Process was seamless and Derek was patient in finding the financing option that I was comfortable with. Really Appreciate the guys help!

Wonderful experience with the service department! Our air conditioning stopped working during our trip through West Virginia in the middle of summer. While we would have normally just finished our remaining 7hr drive home with the windows down, we had our 100lb dog that just had spinal surgery the day before in the car and needed to keep him comfortable. Worried that we may need to rent a car to get home or get a hotel to wait- they immediately knew what was wrong, was able to fit us into their schedule and fixed quickly (thankfully they had the part in stock), and kept us all comfortable in a vacant office while we waited. Cannot express how thankful we were for how accommodating they were to our situation!

Took XC 90 to have AC repaired. Was the rear which cost close to 3000 grand. Had it serviced, front checked alignment, rear wiper repaired. Over & $ 6200. Picked it up on Saturday ( 75 miles away) closed. . Had a driver pick it up. Engine light on. Wasn’t on before. Got home & called to report the light. Had their driver pick it up. Later Charleston called & said ev pump bad. $80 part. Simple. Going to charge me close to $900? Told them clear the computer & return it. 2-3 wks I had that car delivered on a flatbed. No light. AC close to check leak, recover? Sad to take a advantage of a veteran. 100 dollar discount?

Just worked with Luke on our 2nd… then 3 days later our third Volvo purchase. Luke worked with my for weeks while deployed ensuring that I got exactly what I wanted. He was fair, honest and so helpful. I also have to shout out to Chris Myers and TA Davis for fighting for my military benefits with the DMV. Most people would have just said no and moved on. Not everyone has your dedication and ethic! Anyone can go out and buy a car, but when you work with this team you become part of the Family. @TylerAstorg, I know you guys don’t have a dedicated military team but as much time and effort as these guys have put in with us, I would say you could check that block.

Luke, Chris and TA, We appreciate you guys. Volvo is what brought me to the dealership, but you guys are the reason I keep coming back. (Literally I came back three days later)

Thank you for everything you do! Feel Free to contact me for questions or call Astorg Volvo of Charleston and ask for my friend Luke Sanson.

-Travis Nesbitt

-2021 Volvo XC60
-2022 Volvo XC90
-2022 Volvo XC90

Luke went above and beyond when we bought our second Volvo. He knew exactly what I was looking for and kept in touch with me every day until it was available on the lot. Everything about the purchase was easier because he was personable. There was no pressure and no hovering. Will definitely buy again from him

Luke is knowledgeable and capable. It was a pleasure doing business with him. He made the purchase process smooth and efficient. He’s a true asset to the sales team.

I was traveling through Charleston WV from out of town when my check engine light came on. I was able to make it to the Volvo dealership which was 8 miles away. I was grateful they were able to get me in right away to assess the car. After being there 1 ½ hours they concluded the problem was due to a broken spark plug and a damaged #2 coil due to a cylinder leakage which was causing a misfire. In fixing this problem they suggested I needed a new cylinder head costing me $7,000 and it would take a few days to get in. I called my auto mechanic back home to have this explained to him. What they were saying wasn’t adding up so he came and drove over 8 hours round trip to pick up my car, while I rented a car and continued on with my travels. Fortunately for me I have a phenomenal auto mechanic who looks out for my best interest. Once back home the car was inspected and found the #2 coil that was supposedly damaged due to the cylinder leakage as suggested was actually left disconnected causing a continued engine miss. This engine miss was resolved when it was re-connected and sparkplugs replaced. It seems clear that Astorg Auto was not dealing honestly and in good faith by trying to sell me a $7,000 cylinder head replacement when clearly there was nothing wrong that could not be resolved with a simple spark plug replacement.

My husband and I leased a XC40 a little over a week ago. My salesman, Joseph Zegeer, was amazing. He always responded to my emails and texts in a timely fashion. He was honest and upfront. We were always treated with respect and he wasn't pushy. He has even followed up with me to make sure we are happy with our purchase. I do not normally like salesman, but Joe was the exception to the rule. I loved the atmosphere of the dealership. It is a little over 2 hours from where I live and was well worth the drive. I reached out to Paramount Volvo in Hickory, NC and asked for their absolute best price and was dissatisfied immediately. I asked for the best price upfront and he wanted to play around. I thanked him for his time and was done. Then he came back $1,900.00 lower. If you are wanting a Volvo you should contact Jospeh Zegeer at Charleston. He is honest and just a really nice guy. He also won't waste your time by playing games.

Went to check on parts for my car. One part came in the other is on back order. Will let me know when it comes in.

Worst service department I’ve ever had to deal with. They don’t return calls and they’re very slow. I’ve left 6 voicemails and I didn’t get a call back. After speaking to someone and asking for an update she was very rude and asked if I wanted to come pick the vehicle up not fixed when it’s being fixed under warantry

The whole team was great to work with. Joe, especially, made the process straight forward and free of pressure. He was a great resource throughout the selection and purchasing of our car.

Just bought my first Volvo from Volvo of Charleston...had an awesome experience. Jonathan was wonderful to work with; he listened to everything I wanted in a vehicle and made it happen! Would recommend this establishment to anyone!

This had to be most stress free buying experience I’ve ever had in buying a vehicle. The salesman Mr Thomas and his manager very knowledgeable and made a Volvo customer for a long time coming.

The Volvo Sevice Center really helped me out in a pinch when my xc60 had a bad cooling fan sensor. They squeezed me in and I'm truly grateful! Tyler is an awesome Service manager!

The service I receive at Volvo is always fabulous. Everyone is great to work with and I have never had a bad experience there. Love coming to them.

Great buying experience by their entire team. John Brown did a tremendous job ! Would highly recommend this dealership to anyone wanting to buy a car. Tremendous Service!!!!

Lots of Eye Candy (new vehicles) to view and put on your list. Stop and talk to Chet while you are there.

Outstanding Car and to make the situation even better an outstanding sales and support team. I must say the team made purchasing my wifes new XC40 a pleasant experience. Since they know they have an great product they allow features, price and technical aspect sell the car and then back it up with unbelievable customer support and "pure welcoming" when you come back to the dealership for service or just an inclusive Saturday morning wash and detail. How great is that! The purpose of this review is to assure another buyer of 100% satisfaction across the board.... You can count on it!!!

I recently purchased a Volvo XC60 from Volvo Cars of Charleston and the sales staff went above and beyond from start to finish. The One Low Price system they use took all the headaches out of the car buying process and I got an outstanding deal without even having to haggle. Jonathan went above and beyond to find the perfect vehicle for my budget with all the options I wanted and thoroughly explained all the features of the vehicle so I could see the value that Volvo offers. Anyone in the market for a new vehicle needs to stop by Volvo Cars of Charleston to see what they have to offer before buying elsewhere, plus the new facility is absolutely gorgeous.

Great PEOPLE, selection, personalized customer service and they even offer no charge valet service to your door with a complimentary loaner car while yours is in the shop!

These guys are awesome! They treated us like Family from the start to finish!!! Go see John and Chris for your next car!

I had a very pleasant experience purchasing my new XC60. John Brown was very knowledgeable about the products, and was helpful but not pushy. As a woman purchasing a car without my husband present, I never felt I was being treated differently than any other customer. After comparing prices with other Volvo dealers, I feel I was given a very fair price. The new show room is great too. I would definitely recommend this dealership.

I bought a Volvo S60 brand new. Just found out it DOES NOT come with a spare tire. The paint comes off if I get a chip on it. It not only takes off the paint it goes all the way down to the primer. It isn’t the car I once dreamed of nor imagined for so long.
It’s the simple things like: the clock doesn’t even reset itself to adjust the new time.
Low profiles are not the kind of wheels you need in West Virginia. If I needed it serviced they would come from Charleston ( 2 hrs away), to pick it up. No More because I have learned my lesson!!

Our sales associate Gary was absolutely wonderful. We had a great experience and will refer friends and family as well.

Poor customer service and attention to detail is lacking - Volvo Cars Charleston performed the 30k mile service on my XC90. They forgot to reset it after so the service alert still came on. Additionally, they took my insurance card and registration out of my glove box for the state inspection but never put it back. Instead, they left them face down in my cupholder. I was cleaning up and I didn't notice what they were until I'd already put them and a few other items in the trash. Luckily, I realized what they were in time. When I took my car back to the dealership to have the service alert reset, I expected them to be a little more apologetic about everything. What I got felt more like sorry, not sorry. Then they had the nerve to remind me they needed a 10 star review to the survey Volvo sends out following service appointments. I recently moved to the area from Colorado and this was my first service at this dealership. I always had a wonderful experience at the dealership where I purchased my Volvo. This experience was nowhere close. Very disappointing. I go to Columbus regularly and I plan to have my XC90 serviced there moving forward. Also, I won't be buying any cars from this dealership in the future. It doesn't feel like they appreciate their customers or their business. Beware.

Brought our older model S80 Volvo (2005) in for a problem that had not been properly diagnosed at several different shops local to us. They found the problem right away. Solved. The car now runs like the day we got it. Very pleased with the results. Staff was very courtious and helpful. Would like to give more stars but 5 is the max.