Ace Hardware - Kingwood, WV

The young man that helped me find a knob for my shower was very nice and helpful. Glad to have a nice local hardware store.

If I could give the store zero stars, I would. I went in with a friend to get some stuff on a Sunday, because other stores were closed. I was looking for a contour gauge. It was listed on their website as available, but after two people, who had zero clue what I was talking about, danced around a bit, they finally took me to the rack I had already searched. Guess what, they didn't actually carry it. Hmm ... okay, understandable I suppose. My friend went to get some threaded rod, 1/2", and a bag of concrete mix. THEY WERE COMPLETELY OUT OF CONCRETE, COMPLETELY. They said someone had come in and bought it all up. At ACE prices? I doubt it. You go to a contractor for something like that. I SMELL BS. And to top it all off. My friend bought two threaded rods and got charged for SIX. Why? They come in singles and bundles of three, and were priced on the displays as such, but all the tags on the rods said bundles. We went back to the store and tried to explain. We were first told we bought a different metal that was more expensive, then that we had picked up something that we shouldn't have, but we demonstrated otherwise, then finally said that we were just flat out wrong. These people have absolutely zero clue and no critical thinking skills. Argumentative, horrible service. Not the helpful place. I can only hope that we get a Lowe's or Home Depot some day ... Sigh

Danm good service, excellent selection. Decently priced for a home town hardware store. It's also military friendly, which is hard to find anymore.