Taylor Shepherd - State Farm Insurance Agent

Awesome team! They genuinely care about helping you with your policies and make the process so easy! Extremely communicative and punctual too.

Dan is always there when I need anything and helpful great services. And a young lady just can't remember her name

I was shocked at the difference between Allstate and State Farm. After 31 years of loyalty, never missed a payment or ever late, Allstate kept raising our auto and homeowners. Though we’re on a 7.25% interest rate, our mortgage payment had increased $200 dollars in the last 5 years. They had me convinced that they would drop my homeowners if I switched my auto and that all major insurance companies were that expensive. I was finally done with them and started looking at other insurance companies online. One day last month Coty Knecht called and I am so thankful I answered the phone. He was amazing and I switched to State Farm before we hung up. Not only did he cut our bill in HALF and saved us almost 3k a year, he Was incredibly friendly & when I asked him if I could message him online he said absolutely. I had a question a couple weeks later so I messaged him on a Saturday night thinking he would reply on Monday but he replied immediately. Today I Asked him if there was a phone number I could call and pay my auto insurance. He gave me the name and number of Emily. I called and spoke with her and she made it very simple and was So friendly. I will definitely be calling her each month to pay my auto insurance. I have been making Facebook posts to tell everyone in my area to call Coty or Emily, especially those who have Allstate so they to can save a lot of money and have better coverage. I will continue to post and inform my family and friends about the great experience we had with State Farm. Not only will they be able to lower your rates, they’ll provide more coverage and give you excellent customer service and peace of mind. I am able to contact Coty at anytime and that’s a great feeling!
Sincerely,
Melody Spradlin

Most helpful, efficient, and kind workers there ever was. Blessings they all are and willing to go that extra mile to make sure your car is covered! Much love

Megan helped secure life insurance for my husband, children, and self. She took the time to understand our specific needs, resulting in tailored policies that suit us. Friendly, knowledgeable, and ready to help- I highly recommend her!

So easy to work with, we use State Farm for all of our insurance needs, Megan is fantastic and always has a solution or answer to whatever problem we are encountered with!

Could not ask for a better experience. Super responsive, extremely nice, you will make a mistake working with a different group.

Didi was quick and efficient at getting a quote over to me. I've really appreciated the quick and informative responses to all of my questions. Give this agency a call!

My Geico bill was $617.40 a year with a 3 year old bike ,I’m 53 and no wrecks. I called State Farm and got insurance for $391.92 for the year. Big difference. Time to ride..

Love state farm! Meg at Taylor Shepherd recently helped me she was very helpful on getting me the best rate and answered any and all questions to do with my home owners insurance and vehicle insurance quickly and accurately. Couldn't ask for a better agent.

Emily and Sara are always SO helpful and answer all of my questions! They are both very friendly and knowledgeable! I know I can call at anytime and they will take care of whatever issue it is!

They are wonderful. Always able to answer my question. Very fast response time. Ashley Chanze is my go to person for everything, she is amazing.

Taylor Shepherd's office has been handling my home and vehicle insurance for a couple years and I have always experienced good service from them. The employee named Didi has been especially helpful at resolving any issues that I may have from time to time.

I can’t say enough great things about my State Farm agent Ashley! From the very first interaction, she has gone above and beyond to provide exceptional customer service. She is always friendly, professional, and truly cares about her clients.

Whether I have a simple question or need help navigating a complex insurance issue, she is always quick to respond and incredibly helpful. She takes the time to explain policies, ensuring I understand my coverage and options. Her dedication to making the process easy and stress-free is unmatched.

It’s clear that she values her clients and works hard to provide the best possible service. If you’re looking for an insurance agent who is knowledgeable, reliable, and genuinely cares, I highly recommend Ashley!

The staff were friendly and helpful, especially Didi. He helped me out with every single question I had. I would recommend this place to anybody that needs insurance for anything!

Nick is my go to guy there! He is always super polite and answers all my questions. I always ask for him because he gets the job done quickly! The staff at this place is great!

Great experience overall! Really friendly people! I had a guy named supakji who really helped me out and was very clear.

Shara is awesome she takes real good care explaining and informing you of all they have to offer and how it can help you with out any sales pressure

Didi has really helped me in a moments notice on getting policy changes done and new vehicles added. Definitely use Taylor Shepherd State Farm and ask for Didi

Didi is very informative, responsive, and respectful. I highly recommend working with him if you have the chance. This agency is great!

We switched to State Farm, and we have had a great experience so far with auto and home insurance. Sara explained everything in details if I had any questions. She made sure there was a good time that worked for me to go over policy and was fast with sending documents to review.

I love how they take the time to explain everything! As well as look for the best options to fit your individual needs. I've worked specifically with Sara and Megan, both have been wonderful!

Super friendly, courteous and helpful. As an insurance agency, I feel they go above and beyond to provide great customer service. I had the privilege of speaking with Nick today and Dan previously.

Sara is fantastic! She responds quickly, takes care of requests professionally, answers all my questions fully. I couldn't be happier with Sara and State Farm Insurance.

Highly recommended… Sara is great she reaches out a couple times a year to make sure our homeowners is updated with the right info and has the most current coverage amounts! Thank You for all your hard work!!

Incredibly friendly, helpful staff through and through. They've taken great care of me and helped lower my monthly car insurance!

Nick has helped through most issues help even when things are outta there control had recent accident not at fault n saw no change happy to be loyal customer

I had hit a deer on my way home from work State Farm worked fast to get me back on the road. I appreciate all that they do to keep their customers happy!

After careful consideration, I spoke to Josh about switching from Progressive, with whom I had dealt with since 2006. Josh was able to save me a considerable amount of money on auto and homeowners insurance. He also, along with lower quote, got more coverage.
All in all, very pleased with my interaction with this office and Josh!
Danna Davis

Taylor Shepard and his team has always put my needs at the top. They have been good to me and are always there when I need them even for the little questions. I didn't know much about how insurance worked and Mr. Shepard took care of me.

Very attentive, accommodating and always respond to any concerns needs or questions that you have in a very timely manner. always work hard to give you the best possible policy for the best possible price.

I couldn't be happier! Coty is amazing and so very helpful! Love being able to text message with my agent when I need something! Will recommend Coty to everyone!

Coty helped me for two days to get better insurance rates on my cars and home. He is a true professional and knows his profession. I will recommend Coty and State Farm to my friends and family. God bless Coty!

Coty was able to help me get new car insurance and save me a ton of money! He was pleasant and very professional, will definitely recommend going to him for insurance to friends and family.

COTY is hands down the best agent I’ve had at any insurance agency I’ve had super cool dude always on top of any information I need and always there when I need help even available through text pretty cool dude 10/10

I am a first time State Farm customer. I asked for a rate check because Progressive has been ridiculous with rate increases, averaging 9-18% every 6 months for the past 30 months. State Farm's offer was significantly lower, and the agent, Josh, was excellent & very helpful. He explained everything clearly, as far as coverage, costs, payments, etc. I highly recommend at least getting a rate from State Farm.

Auto Insurance rates have been atrocious in recent years, and what needs to happen is the state legislatures needs to get involved. We are forced, by law, to have auto insurance in order to drive, or we risk jail. So, if we are forced to have auto insurance, there needs to be state regulation that forbids rate increases beyond specific percentages, without recent claims or tickets. Even then, it should be limited. We are all paying more for other's stupidity & driving without insurance.

Just my thoughts. Having said that, I am very happy with State Farm for offering 20% lower rates than Progressive! Thank you!

This agency saved me $60 dollars a month for my plan and being a senior on a fixed income that makes a huge impact. Also extremely pleasant to speak with and did not hesitate to fully explain any questions I had

Taylor Shepherd is a man of his word and puts his customers first. He took care of me as if I was family. Highly highly recommend! Thank you Taylor!!

Each experience I've had here has been great. This is a professional office; the representatives (and agent) are courteous, knowledgeable and highly-efficient. The product and prices are great and meet my family's insurance needs. Very highly recommended.

I’ve been working with Taylor and his team for a few years now, for both my personal insurance and business insurance, and I can’t say enough good things about them! They are extremely helpful anytime I need something or have questions! I really appreciate the level of professionalism that I’m met with anytime I go into the office or call in… And they are always always happy to help! My husband and I will continue to be clients of Taylor’s and highly recommend him and his team!

The friendly, personal conversation is a huge change for me. I love that I am able to speak to the same person that signed me up.

Been with Taylor and his StateFarm team for a while now. Always very helpful and quick to answer any questions whenever you need it!

I had Cole Clutter give me a quote to see if he could do anything to pry me from Geico. He was able to set me up with identical coverage on both of my vehicles, as well as setting me up with renter's insurance and a life insurance policy for just $25 a month! I couldn't believe it. Cole is the guy to go to at this agency. Couldn't be happier with my products now.