United Restoration Inc.

I had a water leak coming from air vent from rain/hail storm. Coy is the project manager who we dealt with. He is awesome! What I like the most is the communication and punctuality. Thanks Coy!

I want to first thanks United Restoration, Inc. And Mr. Rance Ruiz, COO team for the outstanding customer service and great attention to all the details on all the work completed in our new bathroom project that we love and enjoying it every time we step in to the space. We want to give a special thanks to Mr. Rance for addressing all our needs. And answering all the questions that we had working on the project. He was always there to answer all of the calls and requests for changes along the way of this project. We love our new shower stepping into that space is like walking into a 5 five star resort. We highly recommend if anyone needs a project completed to call on United Restoration for the job! You will not be disappointed with the work and the professionalism that the team brings to your home.

I needed my subfloors redone in my kitchen and working with John who is a man of integrity, made this experience all worthwhile.
United Restoration is top notch, they’re professional, reliable and take pride in what they do. Definitely someone I trust to take care of any home repairs!

I recently had to have work done on my home due to a leak and United was amazing to deal with from start to finish. They were responsive, professional, trustworthy and very patient. The situation was very stressful and overwhelming, however they helped keep it as seamless as possible and ensured to inform me what was going on every step until completion. While I did not use them for the mitigation portion and just the repairs, I highly recommend them for the entire job and wish I would have just started with them.

I highly recommend United!

United Restoration was recommended by my insurance company for the remodeling of my rental home after a water leak caused major widespread damage. Everything needed replaced including joists, subflooring, partial walls, doors, kitchen cabinets, sinks, showers, etc. They were professionals every step of the way and went above and beyond in all of their work. The house turned great and I could not have been happier. I want to say a special thanks to the lead contractor, Dwayne, who was always available and helpful. I would recommend United to anyone who has a similar problem. Thanks again.

United Restoration’s crew was very knowledgeable as to what needed to be repaired, they were courteous and they provided a fair price for their services. I would use them again.

Clay is one of the most genuine men I know. Very kind. Knows his trade and always willing to give a helping hand. I needed some recommendations for some home repairs and he directed me to the right people for the job. It's so refreshing to be able to trust this man who is so well informed in his trade. I couldn't recommend any better.

I can’t say enough about the work done by United Restoration! I needed some modifications to my home to care for my elderly mother. United Restoration listened to my needs & set a time to do the work. They arrived on time, were polite, and ready to work. After completing the job they left the area cleaner than when they arrived! Heartfelt thanks to Chris and Rance! ❤️

As a Property Manager in the Hampton Roads area I appreciate United Restorations quick response to investigate a moisture issue at one of my properties. They responded right away. Larry was was awesome and communicated well. Thanks for doing an awesome job!

I can’t think of enough positive things to say about the United Restoration team! Totally professional and reliable. Everyone was a delight to work with, and I would recommend this company with enthusiasm!

United Restoration was excellent. I give them my highest recommendation. We had a pipe burst/leak on Friday afternoon. By the time we noticed it, there was water throughout our living room. My wife called United Restoration and a team arrived at our house immediately. The staff was knowledgeable, professional, and understanding. They understood the exact problem and took the necessary actions to ensure that the water was dealt with and mold didn't grow. They also followed up with us every day to ensure that the problem was completely remedied. I trust this company completely. If you have any issues with water damage in your home, call United Restoration!

I have a Tile business and have been installing for United Restoration for 15 years. All of the staff and employees are very professional. I highly recommend this company.

The service provided is exceptional and highly professional. The staff consistently responds promptly to inquiries and maintains a high level of expertise.

The guys at United Restoration are absolute professionals. Always discussing the best way forward in the repair that seems to always appease the customer. THANKS UNITED!!

This company is truly wonderful their commitment to customer satisfaction, and getting the job done right the first time cannot be beat. I will continue to choose United restoration for all of my restoration needs.

We had an awful water situation that needed immediate restoration. Mr..Cofied promptly worked with our insurance company and restored our home. It is better than I could imagine. Thank you so much!

Call United Restoration first and always for any work, and if you pick any other restoration company.…Good Luck... you will need it. Call United Restoration and make sure they send out Lawton !!!
United Restoration turned my kitchen nightmare into a dream kitchen!! They were OUTSTANDING during the entire process. If you have USAA just call United Restoration. Lawton did a fantastic job walking me through the claim process, provided recommendations during demolition and rebuilding and expertly managed all of the trades (electrical, dry wall, plumbing, construction, painting, floor team, mitigation…). Lawton's thoroughness and attention to detail prevented any rework or mistakes.
Our renovation was not simple – we removed the sub floor, removed a wall, all new flooring downstairs, extensive electrical work and got pre-existing issues up to code, rerouted plumbing, new counters, cabinets, ripped out a sliding glass, put in French door, side lights, a coffee bar and bourbon bar, all new appliances. Not to mention all the scheduling of City inspectors.

United Restoration has great employees that ensure they get the job done while maintaining great communication, efficient work and empathy for clients. I highly recommend!

I experienced a frozen pipe burst in February 2023 that flooded my LR and DR, destroying walls, floors, baseboards, and my utility room (with my WH in it). It was devastating, since the flooring was only 4 years old, and it was my very comfortable home. Rance and United Restoration walked me through the repair plan and provided me much needed reassurance that everything would soon be all right again. Then they followed through with quality workmanship that fully restored my home… no follow-ups needed. I was treated with respect and have every confidence that when needed again, they’re my 1st choice to make things right.

I just recently had a fire in my rental home. Dwayne from United Restoration was on site before the fireman was finished putting out the fire. He has been quick to respond to any questions and concerns. It is great to see people who still do a thorough job. I would highly recommend their services To anyone who needs fire or flood damage repair.

. Cory was outstanding along with his contractors. Project in ceiling was started months ago by my l husband Lt. James C. Fisher USCG retired. Cory took over any issues I had and reached out to USAA resolving and expediting anything he felt necessary.
I trusted and depended on him and never did he let me down. Cory is kind, polite, understanding, explains questions and most of all has intergity. I have recommended your company to USAA for future business and to my daughter and her friends for home improvements . Please
acknowledge Cory for his outstanding work,

Sincerely,

Mrs. Kathy Fisher

Restored our chimney after a lightning strike. They did it quickly and professionally with great communication throughout the process.

Also helped connect us with other contractors who could help with electrical, roofing, and concrete work, all of whom have been excellent and reasonably priced.

Coy delivered amazing service and he was so kind! The best project manager i’ve ever had the pleasure of working with. Thank you!

I had a leakage in my bathroom upstair. I called United Restoration and they sent people right away. I was impressed with their professionalism. Their staff is not only friendly but highly skilled.
I highly recommend this business.

United Restoration saved the day for me and my family. All were wonderful and professional. Coy was there with a smile answering all of my questions and making it a wonderful experience!!

Coy Cofield handled our claim with ease and efficiency. He answered all of our questions and made the process painless.

Reach out to United Restoration due to plumbing/leak issue on my 2nd floor restroom. They were able to send someone to look into the issue and was glad they did. They send Joe, within mins he knew where the issue and able to fix it before it became bigger issue. Highly recommended. Staff are great. Thank you again United Restoration.

United restoration is a professional and dependable company that will make sure the job is done, the right way. The front desk staff is kind and extremely knowledgeable and will help you get the answers you need. I wouldn't recommend no other company.

The ceiling in my condo was falling. United Restoration was the first fast contractor to respond to the insurance referral and it didn't stop there. They were efficient, courteous, detail oriented, professional and addressed every inquiry, no matter how minor. I am fortunate to have chosen them and appreciate all that I experienced in the process. Thank you and hope you continue to prosper and no doubt that you will!

United restoration was extremely helpful in the renovating of my house! I had pretty much the entire house renovated and they did great work, communicated well, and were very timely with everything! I can’t appreciate all of the work they did enough!

United is great company. Employees are friendly, knowledgeable and go above and beyond on all their jobs. If you need restoration services this is the company to call.

While on vacation and we had an issue with damage to our ceiling. With one phone call Rance and Lawton came over and took care of the issue. United restoration is always responsive and provides the best service.

I hired Lawton Ruiz for a small home renovation, and I was pleased with his professionalism and manners. The job was complete in a tamely manner and I love the results

They did an amazing job. We were running around on a cement floor with no kitchen due to burst pipe and united took care of us and did a beautiful job. It doesn’t even look the same. They explained everything every step of the way and I couldn’t be happier.

United Restoration, led by Project Manager, Rance, rescued us from significant amount of damage to our upstairs bathroom and downstairs kitchen/dining room due to a ruptured water pipe. United Restoration was extremely fast to respond, minimizing the extent of the damage. The water leak was secured, dry wall was ripped out and dehumidifiers, blowers were put into place within hours of the initial call. Daily humidity checks and adjustments were made during the dehumidifying phase. In the meantime, the damage was assessed. United Restoration was quick to provided a solution and a timeline to start the recovery and rebuild of the damage. The following day, we received a couple of price packages which included various upgrades to “remodel” or “upgrade" our master bath. Each price package was very reasonably priced. Once we (the wife) picked the package and gave it to Rance, the rebuild started within just a few days - we still had to wait for the humidity levels to return to normal. The rebuilding process took a few weeks because of the extent of damage. Rance had everyone lined up perfectly from the ripout team, plumber, electrician, drywall and painters. It was very well organized and amazingly orchestrated. I am very grateful for United Restoration and especially, the Project Manager Rance for the prompt response, constant communication, attention to detail and the outstanding customer service he and his team provided. I hope to never have to go through this again, however, if I do, I will call on them again. Thank you for the amazing work!

Thanks,
Rohn, Beth and Grace Wallace

Was cleaning in our laundry area and came to find out we had water leakage from our upstairs bathroom called United and they sent someone immediately to assist with our situation!

Thank you!

Thank you United Restoration for being an awesome company. I highly recommend this company. They got the job done in a timely manner and were very professional in all aspects. Dwayne was a pleasure to work with when he came out to do our estimate. The sub contractor, Richard with Quality Assure that they sent out was respectful, polite and a hard worker that went above and beyond to make sure that we were happy and satisfied with our projects. I highly recommend this company.

Excellent service in a timely manner.!! Dwayne Bowman was very helpful with suggestions and very knowledgeable!! Appreciate the great service.

I never had to make an insurance claim on a major home issue before. My carrier sent out this company and Lawton Ruiz led me thru each and every step. He explained and met every promise. His contractors and techs were professional, skilled and very responsive. I would recommend this company whole heartedly. Anyone wanting more info can contact me as I was very pleased.

United Restoration provided excellent customer service through clear and transparent communication during my time of need from my displacement of being out of my home due to water damage. The process was smooth and easy and the repairs done to my home was outstanding. I give a shout out to Coy and his team for a job well done and I am so grateful and thankful for all your hard work you all did in my home. My home looks amazing.

Do not go anywhere else!

United Restoration has been my preferred company for over a decade. They did an amazing job with water damage at my previous home and even better with this one!

Coy Cofield and his crew were courtesy, professional, and true experts in restoration! My ceiling looks better than the day I bought the house.

Compromised shower diverter in the upstairs shower leaked water under the floorboards/kitchen ceiling for months.

Tear out, replace, paint, and cleaning. All to the best standards!

I hope there is enough room here to express our most sincere appreciation to Coy and United Restoration for the incredible work they did to literally restore our beautiful home to like new condition. Our hearts sank when we first noticed the issue with our wall and ceiling. Coy rallied his team and met our crazy schedules to make sure all repairs were completed well beyond our expectations. His entire team was professional and respectful of our home and my family at all times. This project could not have been more successful. I will wholeheartedly recommend United Restoration to any and all that ask! Way to go guys! We are forever grateful! Sincerely , Mike and Missy Snyder

I highly recommend working with United Restoration, especially if Lawton is your project manager. Lawton stands out not only for his professionalism but also for his friendly demeanor, making him a pleasure to work with. He is capable of managing a diverse array of tasks effectively.

Lawton is a highly cooperative and punctual Project manager, with in-depth knowledge of his field. I would recommend working with United Restoration, particularly if your project manager is Lawton. United Restoration is a company that clearly values and prioritizes their customers' schedules and needs. Lawton stands out as an exceptional project manager and is equipped to handle a wide range of tasks. 10/10 recommended!

United Restorations was our liaison expediting our insurance claim. Rance organized the reconstruction to the first floor of our home which was flooded by the water heater. The wood floors and custom trim looks absolutely amazing. We certainly appreciate the professionalism of all your contractors and quality of your work. Thank you!

United Restoration did an excellent job on replacing everything that was needed after my plumbing issues. They treated me like family and would absolutely recommend them to anyone. Thanks again United.

Best Co in town . Managing over 2000 single family home United always took care of all our water damage, fire damage and mold issues. If you need a great Co for your home call RANCE at United Restoration