- 25663 Hillview Ct, Mundelein, IL 60060
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
What people say about “Suburban Roofing & Siding”?
Customer feedback for Suburban Custom Builders is overwhelmingly positive, highlighting their excellent communication, responsive customer service, and efficient delivery. Many reviewers commend the company's ability to work seamlessly with insurance companies, ensuring clients receive maximum benefits. The quality of the work performed, from roofing to siding, has surpassed expectations for most customers. However, there are a couple of serious complaints regarding customer service and warranty responses, which may raise concerns for potential clients.
What Users Like The Most
- Curt’s experience in dealing with insurance companies made sure my interests were represented and that the process went smoothly.
- Tammy is very responsive and knowledgeable.
- The finished product is amazing. Our house looks brand new.
- Harmony helped on every step of the way, from making the initial claim to the insurance company.
- The crews were all very respectful of our property, cleaning up completely before they left.
What Users Like The Least
- We left many messages and never got an answer!
- Tammy is a compulsive liar and so is the owner; they added vents and other things to our house to claim labor.
- It has taken almost a year and $40k over their estimate for them to almost finish my home.
- They will lie about dates, times, materials and try to charge you for anything they can.
- They refused to repair the damage they caused.
Recommended Reviews
We left many messages and never got an answer! We left messages to have someone come to check on a job they did for us about 5 years ago, to check the warranty. Bad costumer service. We also gave the number to a friend and she never got a call back.
Curt at Suburban Custom Builders did an excellent job in overseeing the repairs to my home following severe weather damage. They arrived on the scene quickly to prevent additional damage and within days were making progress. Curt’s experience in dealing with insurance companies made sure my interests were represented and that the process went smoothly. I am very satisfied with the work that was performed and would recommend Curt to others without hesitation.
Got our roof approved by insurance and easy to work with. Tammy is very responsive and knowledgeable. All the subcontractors they used for our garage and window work were professional and courteous too
Company Locations
Head Office
Branch Offices
- 25663 Hillview Ct, Mundelein, IL 60060
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof