Steve Kemper Builder - Henrico, VA
- 6701 Janway Rd, Richmond, VA 23228
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Steve Kemper Builder”?
{
"summary": "Customer feedback is overwhelmingly positive regarding Steve Kemper Builders, with many reviewers praising the quality of work, efficient service, and effective communication throughout the roofing process. Clients have highlighted the company's expertise in navigating insurance claims, which has made the experience smoother for many. Responsiveness and attentiveness from team members are often noted, contributing to a high level of customer satisfaction. However, there is a notable negative experience related to poor communication and follow-up, which contrasts sharply with the generally positive feedback.",
"liked": [
"They handled our insurance for us.",
"The entire job was efficient and they even took care of a leak in my roof.",
"Excellent craftsmanship. Good cleanup and they roofed my house and workshop in one day!",
"I expected the roof to cost more than it did and had many comments from my neighbors on how well the men worked together.",
"Shawn was very responsive when we had questions and his knowledge of working with the insurance company made the process smooth."
],
"dislaked": [
"Filled out the online form for a hail damage inspection in early February and got a quick email response seeking additional information... then nothing.",
"Called in mid-March and was given excuses & told I'd be contacted soon... nothing.",
"Filled out another online form explaining all this and got a phone call that same day to set up the inspection the following day... then the man was a no-show."
Recommended Reviews
Worked with Ursula back in June/July of 2018 and it was primarily her perseverance that got our roof replacement (hail damage) approved by our insurance.
Can't recommend her enough.
We had our roof and gutters replaced after a major hail storm. We were very pleased with the service we received and the quality of work. Would recommend Steve Kemper Builders to others.
I had a really good experience with Steve Kemper Builder. We got on the schedule very quickly and we are really happy with the job they did. Shawn was very responsive when we had questions and his knowledge of working with the insurance company made the process smooth.
137 locals recently requested a quote
Company Locations
Head Office
- 6701 Janway Rd, Richmond, VA 23228
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
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