Southern Vermont Auto

If I could give negative 100 stars I would. The owner is a 100 per complete. Rude disrespectful person he doesn't care that his driver's put a directional line to take a right and when another car is taking a left and then they turn around and take a left and try to hit that other car, he has no courtesy for safety whatsoever. His prices are absolutely absurd and outrageous his staff are. Are 100% completely rude and disrespectful, especially to the elderly.
No consideration or respect for the public at all. And when you call to sit there and let them know he pretty much calls you a liar.
And yet we want this person in our town to sit there and do have this business and run this business when they're in their most disrespectful. Person out there

Amazing service here. They are absolutely willing to help and provide the best service literally any time it is needed. They go out of their way to make sure that the customer is satisfied—and will alter their schedule accordingly to accommodate if there is an emergency. The patience and kindness of the front office is almost unmatched and she is literally the only person I have ever had the pleasure of being able to get the best deal possible and her patience, kindness, and support is unmet in the auto service industry. The work done is so worth the price (which is seriously impressive and very competitive because no other auto shop can compare in any way). Are the best in the region. Possibly anywhere. A unique place and a beautiful experience.

Perfection.

Southern Vermont Auto always does a fantastic job, and is very well priced and accommodating! Have been a return customer for years and will continue to be!

This shop has been more than helpful. Words cannot explain how much they have helped me with my subaru! I highly recommend this shop for anyone looking for a new ride! They keep to their word and have always went above and beyond. The staff is nice and the place is organized.

Moving back to my home state and re-establishing with a reliable and honest mechanic is always a concern. I feel, I have struck gold with the recommendations for this garage. I have had to have a few repairs since moving back and they are always timely, efficient, and stick to the issue and do NOT try to nickel and dime me. I feel beyond thankful for their service from the front desk to those working on the vehicles! Oh, and I have forgotten money in my car and that same money has remained in my car so honesty goes beyond repair!! Thank you guys!! The recommendation for your garage is much appreciated and I certainly pass along that recommendation to others!!!

The thing that stood out the most was the professionalism of the tech. The repair was very timely and done right. If you need your vehicle repaired, this is the place to go.

At Southern VT Auto they’re very professional starting at the front desk and back into the garage. Their prices are very reasonable and always there to answer any questions I have. Only place I go to and highly recommend everyone else to as well

I was “advised” not to make this post this. But here I go.
Not only did the wonderful Happy Cab FORGET about me when I called earlier (telling me it would be 15-20 minutes and not showing up for nearly an hour following multiple phone calls to remind them to pick myself and my son up)
We were heading to urgent care to be tested for COVID. I wore a mask the entire cab ride. Which felt like a sauna despite my comments about how the drivers window was down and it was very hot in the cab no efforts to were made to put any other windows down.
Fast forward to when we get picked up. My son tested negative, I tested positive unfortunately. I’m not showing symptoms and have no fever I’m just congested.
I WANTED TO BE A DECENT PERSON AND LET THE CAB DRIVER KNOW THAT I HAD COVID, WAS WEARING A MASK AND HAD WASHED AND SANITIZED MY HANDS AND WOULD ONLY BE TOUCHING THE HANDLES.
The way this man harassed me telling me I should not have called a cab if I was sick and that it’s not his problem if I had no way to get home. He proceeded to roll down every window as I told him that it felt quite discriminatory (which he claimed it was certainly not discriminatory) that I was being told I shouldn’t take a cab if I’m sick and that perhaps I should make sure to let people know that they should not call happy cab if they are sick.

He did not like this. He pulled over the cab next to the deli on Dewey street, demanded I pay him my cab fare and get out of his cab. I told him I would not be paying him if he was making me get out and walk (all the way to Beech street with my son) He then resumed driving and made threats to me that if I were to post on Facebook there would be consequences. That if I were to post this incident for others to see then it would look like discrimination. (Mhmmmmmmmm?)

He then asked “Beech street?”
I said “Buckstop actually, you can just drop us there we’ll walk from there.”
He pulls into Martins across from Shell
I say “I’m sorry, I said Buckstop not Mobile”
He said “well that’s gonna be another whole cab fare it’s all the way across town.”
As he began driving down Main Street I continued to explain how buckstop was not an extra stop and that it was on the way to where I had requested to go which was Beech Street
He cut me off and told me “stop talking or you won’t get there.”
HE HAD NO ISSUES TAKING MY MONEY THOUGH.

I am appalled and will not be using this cab company again. That is for sure

my boss sent me here after my rant of needing new brake pads and rotors and how I needed reasonable prices that’s weren’t through the roof… he said the people there are great and they’ll take care of you so I made my appointment. Upon first glance i wasn’t sure where to park so I walked into the office and asked the first person I saw where I should go. They were kind enough to drive my car around where it should be parked. took about 2 and a half hours for brakes I have no complaints all went very smoothly and everyone is kind and personable. I will be coming here for my car maintenance from now on! you should too:)

My go-to mechanic for many years. Bud, Heather and the team have a history of strong customer service, trustworthy repairs and honest pricing (just like Steve and Mike did in the same spot years ago). Superior communication and easy to understand invoicing, especially through texting. They are always able to take a look and recommend the best action to keep your motor running, and I trust them to treat me and my family right. Ray is awesome, too! Thankful to have them in our community, and really like the warranty they provide for most services they complete.

These guys are great. Efficient, great value. If you have any issues with your vehicle bring it to these guys.

Consistently top-notch service, both with the customers and with the engines! We have brought our two vehicles to the shop for the last several years and have never been disappointed! I recommend you try these guys first before you’re wasting your time with the other garages in the neighboring towns and states

Southern Vt Auto made my car buying experience easy and stress free. Amazing people. Thank you Bud & Heather and all of your crew for all that you do ❤️

This is my go-to shop in Bennington. Fair prices, down to earth and honest. I do all the routine maintenance myself but for anything critical I just say "no thanks" and call SoVT.

I had a custom exhaust done by them and my truck sounds amazing and they did a very good job they sealed the pipes perfectly so there is no leaks or ticks I definitely recommend them to everyone they are very good people and they care a lot about their customers. They are my go to shop from now on.

I have used Southern Vermont Auto for many different vehicles and projects. They have always been spot on with diagnosis and repairs. Great friendly crew that goes above and beyond for the customer. Even purchased a vehicle from them, seemless process as well!

Honest and compassionate are the first two words I think of when I recall my experience here. The mechanic I worked with was incredibly friendly and knowledgeable. For every question I had, there was an honest answer. He also was able to explain a little bit about what the parts I needed did for my vehicle. Recommended VS. required is a discussion this shop will have with you. My mechanic was in constant communication with me about what was needed to make my car run perfectly. The woman working the front of their shop is very knowledgeable as well. She was able to tell me the expectation of my car getting diagnosed and able to thoroughly answer any questions I had about my invoice. The quote was incredibly reasonable as well. Professionalism is a trait that every person I interacted with had mastered. Southern Vermont Automotive is a great choice for anybody looking for car repairs in Bennington.

These people are all amazing. I was traveling through from out of state and had an emergency with my truck. I made an appointment a few days before I get there and they had ordered the part I told them was broken (front axle) and they were able to put it in that day. Not not that, but I didn't have money in my bank and I qualified for financing for the repair so easily. And they did everything for a low price. They literally saved my life! Thank you!!!

Awesome family owned repair and sales shop! Highly recommend them hands down. I always had a good experience with them!

Plus other services. They rock at Southern Vermont Auto. They have your vehicle in and out in a timely manner. Rqy Bud Heather and the rest of the team go out of their way to make sure your vehicle is fix right before you leave the shop. Thank you guys for a outstanding service

These folks have wowed me with their service as well as their friendliness. They are always great to talk to about my car.

They took care of me right away and even showed me what was wrong. Definitely will keep doing business with them

Heather and Bud run a great business. They are wonderful people and very fair. I have been doing business with them for years now. I am always welcomed warmly and taken care of in the most respectful way. I know my car is safe and that I am not being ripped off. Heather and Bud have gone out of their way a few times to accommodate me. It is always greatly appreciated. Don't waste your time and money with other garages in the area. One of their mechanics, Ray, is a great guy - one of the nicest people ever.

Stellar group here! Absolutely reasonable rate and great craftsmanship. I needed brakes on my car, dealership told me 700+ for two rotors and pads "becuase they need a scan tool to release the parking brake it takes longer to complete the job" the quote from the dealr was ~2 hours to do the job plus parts. Heather and the mechincs completed it well under the 2 hours using premium parts. Needless to say I will definitely be doing business here again! Thanks!

Southern VT Auto is the only place I go for all of my Vehicles needs! Great Professional Service and always affordable!

I needed my car repaired for 3 months, the garage it was at wouldn't do it, so I had it towed to Southern Vermont auto and they had it fixed in less than a day and a half and at a reasonable price, superb, will do business with them again, stellar.

Highly recommend! Amazing service they went above and beyond to help us get back on the road after waiting 4 hours for a tow from Pauls towing service & walts. Really so thankful for these guys and Heather!

Heather and the Techs are amazing,really love the service I have gotten at southern Vermont auto!! I highly recommend the whole crew!

In a panic I called SVA and they were able to get me in for an oil change I was very overdue for, this is the second time we’ve used this establishment for regular maintenance and wouldn’t go anywhere else. They’re very fair with service rates and beyond friendly.

Heather and the crew are really great. The professionalism, quality of work and the speed of their work is awesome. I'm am glad to have found them and will continue to use them for all my car needs. If you are in the area yoy should strongly consider using this shop.

They walked me through every step of the repairs. When they detected another issue with my car they showed it to me . An absolutely amazing experience I won't go anywhere else

I get a 20 percent discount at Tire Warehouse through my job. Even after the discount Southern Vermont Auto came out $60.00 less! That alone would keep me coming back. The extremely friendly , speedy, professional, service is just icing on the cake.

Awesome customer service and they did a great job on my car. Very quick turnaround as well and amazing prices definitely recommend!

My car has been serviced three times now for different problems. Each time they gave me an estimate before work was done. I have been pleased with the work they did. I would recommend them to my relatives and friends. Heather is pleasant to deal with when you call.

Great experience all around! Super easy appointment request on their website, with quick response to confirm and quote out the work I needed done. (I needed front brakes, rotors, and ebrake adjustment, along with new spark plugs.)
Work was done in timely manner.
Felt super welcome, and not over priced. With a great easy to read breakdown of all cost, before and after the service.
Will definitely recommend anyone needing their car serviced.

I had an alternator belt snap on a bank run for work. I pulled my car right in there because it happened right down the street. They pulled my car right in and had me fixed in an hr. I have an appointment there in a cpl weeks for a complete tune up. These guys are awesome! Thank u all once again