- 2929 Kraft Dr, Nashville, TN 37204
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Southern Roofing Company”?
Customer feedback on Southern Roofing is mixed, reflecting both positive and negative experiences. Many customers praised the company's responsiveness, professionalism, and quality of work, particularly highlighting the excellent communication from staff, especially Michael, who guided them through the process effectively. However, there are significant concerns regarding inadequate ventilation in roof installations and poor follow-up on issues raised, leading to dissatisfaction among some clients. Overall, while many found satisfaction with their repairs and timely service, others faced frustrations over unresolved problems and inadequate communication from management.
What Users Like The Most
- They did the job for the agreed upon price with no extra add ons.
- Michael is very detail oriented as pertains to the work and gave us an estimate in advance.
- Southern Roofing is an excellent company to work with. From simple repairs to complex projects they can handle it all.
- They kept me in the loop the whole time, and everything turned out great.
- Great company! They have done several projects for us including installing a full replacement roof.
What Users Like The Least
- I tried for 3 weeks to get someone to address these issues, with the first 2 people I talked to who would not even respond to my texts or calls.
- On multiple houses that they did they did not put in adequate or any roof ventilation.
- After no call back from the original company we took this opportunity to get a second opinion.
- I found out that on multiple houses they did not put in adequate ventilation.
- They were not going to do anything about the issues I raised.
Recommended Reviews
Southern Roofing completed 21 new roofs for me on my personal property as well as some rental properties. I found out recently that on multiple houses that they did they did not put in adequate or any roof ventilation. Now because of the heat in the attics, I am having problems on the interior of these houses. I tried for 3 weeks to get someone to address these issues, with the first 2 people I talked to who would not even respond to my texts or calls. I finally ended up talking to Jeremy Ellis who was supposedly a manager after several attempts & he told me that they were not going to do anything about it. They will work hard to get your business but make sure you follow very closely what the end product is. I had some other issues/problems with this company as well. I will never use them again that is for sure!
I am very pleased with the roofing job that they did on my house in Lake Ramsey near Covington. They did the job for the agreed upon price with no extra add ons . They are very honest and up front about everything. No surprises!
They did a great job and finished up in only a day. They left no debris or nails when they finished up. The workers were very nice and I felt comfortable with them being on my property.
The roof looks great, and best of all, they gave me a very good price. I can recommend them highly. Jennifer Lutz
It is rare to find a professional with who not only knows his business but focuses on achieving an outcome that satisfies the customer without equivocation. That describes Michael. He guided us through the insurance paperwork, gave us a quality job and we are satisfied with the outcome.
Company Locations
Head Office
Branch Offices
- 2929 Kraft Dr, Nashville, TN 37204
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.8 out of 5 based on 92 reviews.
1. What services does the company offer?
Roof Installation; Roof Waterproofing; Roof Skylight Installation; Roof Leak Repair; Roof Water Damage Repair; Tar and Gravel Roofing; Soffit Repair.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.