South O Roofing, Inc

Had siding repair done after storm damage. South O team fixed it affordably, looks good, and has withstood heavy winds and storms. Byron and Nicky were very helpful and responsive.

I wouldn’t use any other roofing company! Ever.

Byron and Nikki are amazing and the work their team does is talented/amazing !

Had South O Roofing complete a roofing project for us and are very pleased with the outcome. The team's dedication & attention to detail in delivering a high-quality service is commendable & bcz of this we are have them put windows in next.
Tracy Hanson

I would highly recommend using South O roofing for all your exterior home needs. We had roof, siding, and gutters done. Eddie was fast to answer all my questions and I had lots of them. Great customer service from the entire team at South O.

I had the pleasure of working with Eddie Jones and South O Roofing after having storm damage to both roof and siding. This salesman and the office help were wonderful in guiding me to make decisions on products and handled all information with my insurance company putting me at ease on what to do. His original comment to me was "I've got you " and he lived up to that for sure. Highly recommend for onex-stop help for storm damage.
Carol Jensen
Omaha

Highly recommend Byron and his team. This is a company that will honor its handshake and honor their word. Well-respected within the industry as one of the "good guys". Happy to do business with them. Family oriented, small business that has earned everything they have. Knowledgeable on how to navigate the insurance claim process. Keep it up, South O Roofing!

I recently worked with South-O on roofing projects for some of our clients, and it was a fantastic experience. From the start, South O and the team made everything easy and stress-free for the homeowners.

Byron stands out with his extensive knowledge of roofing systems and applications, as well as his familiarity with building codes in Omaha and its surrounding suburbs.

Working with South O is a pleasure, they know what they are doing, they have a very quick response time, and their work is so eye-pleasing. Call South-O if you need a new roof!

I’ve had the privilege of working with South O Roofing and Byron Bothwell on several projects over the past couple of years. From start to finish, Byron and his team consistently go above and beyond to make the process as smooth and stress-free as possible for homeowners.

What truly sets Byron and South O Roofing apart is their unwavering attention to detail and genuine care for their clients. Byron takes the time to communicate clearly and ensure everyone is on the same page. The quality of their work speaks for itself—it’s always top-notch and reflects their commitment to excellence.

Collaborating with Byron and his team is always a fantastic experience. His professionalism, expertise, and dedication to doing what’s best for the client are truly unmatched. I wholeheartedly recommend South O Roofing to anyone in need of a reliable and skilled contractor. Thank you, Byron, and the entire South O team for your outstanding work and partnership!

Our experience with South O Roofing was fantastic! They communicated with our insurance company & kept us in the loop at every stage. They successfully negotiated for things we didn't even know we could get! Everyone on their team was efficient, courteous, and kind. Our home looks incredible and we are forever grateful.

My experience with south-o was frustrating. My sales rep was amazing on first meeting, but then became somewhat unresponsive and dismissive. Could only get ahold of him if I called the office and requested a call. Additionally, they did the work differently than how the house was originally and blamed me at first. Once pictures were sent back and forth they were willing to redo the work and correct it. Also, they ask you to make sure the driveway is cleared for the work but placed their materials in the grass for original drop off and left additional materials in the grass after the first day for the whole weekend resulting in a significant amount of our grass in the front yard desd. The only saving grace of this company was the office staff who actually answered the phone and returned calls, and were understanding. I don't recommend this company, but if you have no other choice I would say the work will eventually get done.

BUYER BEWARE! Very rude and will send you an invoice even if they do not do any work for your roof. I never signed a contract. they have no problem to lie and say they have a signed contract when they don't. They want $10k from me and did no work on the roof and no signed contract. Now they threaten to go to court.

Absolutely rude. Once you sign they seem to not care. I was told my estimate for the insurance company would be ready in a few days. Called middle of the following week. Was not answered till the next day. Was told my estimate would be 10 to 14 days! So I called and was told to get a lawyer to review our contract and hung up on. This would be Nicky Jones and Byron. Called the office directly to ask for a different sales rep. Sounds like they just plan to blow my off according to Byron and I quote " people like you think you know the process. Forget you were done" and hung up on me.

The people at South O were so easy to deal with. We were on a very tight schedule to get completed before finalizing the sale of the house. They were professional in every way. Timely communication at every step of the process. Went beyond our expectations of fulfilling our needs.

I wanted to work with a local company. Dennis with South O Roofing was great from explaining the process to coordinating with the adjuster through completion of the project.

Byron and Eddie always take excellent care of me and my clients. It’s great to have a company I can count on when storms roll through Omaha.

Great company that cares about there customer's and exceeds expectations. Do not hesitate book your appointment and let there professional team take care of the rest.

South O roofing was very responsive to coming out and communicating our options. They worked with our insurance company and we got a new roof within a matter of weeks. Everyone was friendly and respectful of our home and time.

South O Roofing put my mind at ease after a storm rolled through. There was so much damage. What I thought would be a stressful ongoing situation they worked to get things going right away. Took the stress off of me knowing that I was in good hands. Cant express enough how great the experience (twice) was. I highly recommend South O Roofing.

These guys did a fantastic job on my mom’s house. I would recommend these guys all day long. 5 star company

I wish I would have started off with South O Roofing to begin with. The first company I started with took over a year of nothing but canceled appointments and 3 different people I was trying to work with. In the end after a year nothing was accomplished or ever started. They said they could do nothing for me. I was lucky enough to meet Eddie Jones who is a professional and a hard working family man who understands people just want honesty and the truth and someone who is going to do the right thing. Eddie and the South O Roofing team within two weeks got me approved for a full roof replacement without any hassle and answered every question, phone call and email and walked me through every step along the way. Eddie was even kind enough to work with me at his home with any questions or concerns I had. Long story short, if your looking for true professionals and a honest business South O Roofing is by far the choice here in the Omaha area. I could not be me pleased to have met Eddie Jones and the team over there at South O Roofing. I had a new roof up in no time in a matter of 3 weeks after asking for their help. South O Roofing should be your choice for all you Roofing needs along with windows. Just ask for Eddie Jones. He is the man!! Thanks again South O Roofing and especially Eddie. You all are greatly appreciated for what you do!!

I have used South O on several projects for my personal residence and rental properties over the past 15 years. They handle your insurance claims with little of your own time required. Great quality work and I like that I can support a local, family-owned business.

Original contractor blew us off, kept pushing the install date later and later, called South O Roofing, they had an installer out in the 2 day time frame we set up. Install completed quickly and efficiently.

As a senior citizen with the hail damage that was done to my house and roof, and with everyone in the neighborhood, getting different companies and people coming, door-to-door was a very confusing process to have to deal with and since I am South Omaha born I chose this company, and I am so thankful and blessed that I did and I would recommend this company to anyone the owner walked me through every step and helped me with making decisions and dealing with the insurance company which was a difficult job as with all insurance companies, and then wow here comes a roofing crew that was so courteous and kind and got the job done quickly and as well the siding guys were amazing the guys putting up gutters also did good work. As for all the steps in the process, the staff and office people worked very hard with help of assisting picking things out that I needed and kept me posted on all the details that made this process successful and I love love my house I did pick a company that was very reputable and dependable and they did live up to all the expectations that I had and I think all them and their workers

I had a great experience working with Byron and Nikki. They were great partners through the whole process, helping me understand the steps needed and making sure that we were able to get the right shingles for my roof.

They were professional, responsive and very friendly.

Even at the end of the process when I had some requests for rework they were quick to address any concerns I had.

I hope I don't need another roof, but if I do I know who I'm calling.

I write this review to give genuine feedback to a company that could be really good. I have personally used them twice and recommended them several times. But over the past year I have realized that their work is not as good as I once thought.

The bottom line is that they get the work done, but it is sub par work. The owner truly seems that he cares. He is responsive to fix/repair/respond to issues with the initial job, but in the long run, the job wasn't done right the first or even the second time.

I had another roofing company, innovative roofing company (Over 300 5 Star reviews), come out to give me a bid on some other work needing done and they immediately spotted 3 major issues with the way the roof was done.

Other things to note
1. They are very good with insurance but I felt that they were so good with insurance only to leverage my claim in order to put the most amount of money in the company's pockets, not to actually get me the best service possible.
2. Some of their employees can seem to be overly pushy and aggressive. I don't know if this is just the person I worked with or the general culture of the company.

Hope that this feedback makes the company better and helps customers know what to expect.

They billed my insurance company for1133sf of r&r sheathing on my roof they didn't remove existing sheathing,they only installed 416sf of new sheathing over the old sheathing on north side of roof even though they were paid for 1133sf of r&r. They also billed 173lf of replacing facia. They actually only replaced 12lf on south side. When they finished the roof, instead of using a magnet to pick up nails on deck ; in yard, they used a leaf blower to blow them all over my yard. I'm paying my deductible to be rid of them I should take them to court. I have pictures of every!thing.!

We had several contractors visit our home before selecting South O Roofing. Eddie was timely, professional and honest. Eddie asked about other contractors we were considering and stated positive comments about each - which I appreciated. He did let me know why I should select his company vs the others, but in a professional manner, unlike other companies that visited us.

The work was done as planned. It was delayed by a week due to weather, but we were notified and an apology was made. The roof looks great. The work that we asked to be done was agreed upon and completed in full. We had no issues and would select this company again in the future!

Highly recommend!

I hired South O to fix my roof, siding after the Derecho in CR. Dennis did good job, followed up and provided response in a timely manner. I really had a hard time to get them out after the major work was completed. I hired inspector to do inspection and found out some issues that needed to be fixed, I spent a long time to ask them to come down to CR. They eventually agreed with me to hire a local contractor to finish the work. That's how I grew not trusting South O Management. Work is done, I deducted that from the final payment that I owe them. I had a final insurance check. The amount bigger than what I owe them. It has me, my husband, and South O names on it. I let them know, they would need to give me a check before I can sign off and mail it to them. I did this because I want to make sure they refund the correct portion of mine. I waited for a long time. Finally, the check will be expired in seven days. I drove to their office in Omaha, NE . When I arrived their office, the office girl asked me to write a personal check, so they can endorse it. I did that. She went to the back office and come out told me they would not accept my personal check, and asked me to go get a cashier to them. My case was, it was not the first time I gave my person check to them, why on earth they didn't accept it this time. They could have taken the insurance check and wrote me a check for the amount they owe me and date the check in 7 days later. The most irate thing was they took my insurance check against my will, and told me that insurance check "is not going to leave the office!" Not to mention before she took my check. She said she just want to take a look and will give me back right away. But she didn’t!! I felt like they are stealing my property against my will because Portion of the check was my property as well. I told them I will need a refund check from them right away. However they believe the insurance check will not be cleared even though the date of the check was clearly showing it will expired in 7 days. The situation was hostile. Since I drove that far, and I needed to get things resolved. I went to get a cashier check. They then endorsed the insurance check for me. I deposited the insurance check right away and the bank told me it will be cleared the next day.When I went back to the office to get a receipt, I heard someone in the back office making loud comment base on my ethnicity "Old Asian Lady" . I told the receptionist that was a very unnecessary comment. I should not be treated this way. It was very unprofessional of the back office support on their end .

Sour O Roofing is a great contractor. I highly recommend this place for all your roof siding window and gutter needs.

The guys came out tore off the old roof and then put the new one on in one day, they were very professional and they cleaned up wonderfully, it looked better when they left then when they arrived, EXCELLENT, I highly recommend

They came and put my roof on in two days. I have a large roof. It took them one day to tear off and one day to put it on. The yard was so clean after they left it was like no one had been there. They workers were super polite and professional. I tell all my friends about the great work.

It's sad ...but if this were a good review ...you tell 10 people 2 would use their services....but this isn't so ten people will tell 10 people who will tell 10 more and multiphasic this situation....we have been yanked this ways with promises and smiles.....then just being ignored as they ask for more money.....work is not up to Nebraska codes or standards....we are still waiting for an itemized work and the amounts each service cost..... As they just ignore us and ask for more money. We are without a phone call they don't plan with you.....it's just a someday someone will show up and we can get this done before it's starts snowing.....to late it already snowed once.....just sad sad sad