Service Partners - Spokane, WA

Honestly as a gutter company owner they have provided the best service I've expirenced yet. They get it perfect everytime. Yes everyone makes mistakes but no one has jumped on it with the speed and effort to make things right like these guys. Very happy with their service.

Service is terrible and communication is non existent. People at this branch have absolutely no work ethic or word for orders clients place. I had my team waiting for an order that was placed yesterday that was told would be delivered today. The order never arrived when I called to ask for an update they said they provide me the wrong date of delivery. Then Michael called me to cancel my order “due to safety concerns” this had never been a issue before. All of the sudden they are concerned about safety lol when I called to speak to a branch manager Michael hung up the phone on me 5 times. Very professional considering is us contractors that keep this place in business. If you are looking for a supplier maybe look else where because this place is the worst. I have yet to find a service partners that actually stands by the customer service they promise on the website

Horrible service! Contacted them to do my DIY spray foam project. Specifically ask them if they deal with individuals. Receptionist said they do but required training and gave me phone number of Steve. Completed all training, filled out forms, told i'll pay cash. Steve was asking for forms although on the form says different email address. Just to get response from Steve is like pulling teeth. Takes a day for him to respond and you need keep asking when you can start to order. Then Steve is asking for my Social Security (???!!!). I couldn't put up with this crap anymore. I told him that i don't see why he needs my SSN since i'll pay in cash. Told him stop wasting my time. Guess what's the reply I've got - "Go somewhere else to get foam. I've told you we require training before we can sell". The fun part is I've sent training certification a few day after speaking to him.

I guess the guy is on drugs (marihuana is legal in Washington).
What a waste of my time. Put me behind on my project... I should have read reviews... It seems that I'm not the only one with bad customer service...