Logo of Capstone Construction

Capstone Construction

  • 2917 E Francis Ave, Spokane, WA 99208
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Slate Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Capstone Construction, we pride ourselves on our versatility and technical expertise, offering a comprehensive range of services that cater to both residential and commercial needs. Located in Spokane, Washington, we specialize in roof deck repair, waterproofing, and leak repair, ensuring that your property remains safe and secure. Our well-coordinated team is equipped to manage complex projects from start to finish, delivering durable results that stand the test of time. We understand the importance of organization and attention to detail in every project we undertake.

Our commitment to consistency and reliability allows us to tackle diverse challenges, whether it involves intricate renovations or essential repairs. With a focus on delivering high-quality outcomes, we strive to provide long-term value for our clients in Spokane and the surrounding areas. Our ability to effectively coordinate projects ensures that we meet your needs thoroughly, leaving you with a space you can truly enjoy.

What people say about “Capstone Construction”?

{
"summary": "Customer feedback shows a significant divide in experiences with Capstone Construction. While many reviewers praise the company for their professionalism, communication, and high-quality workmanship, several negative reviews highlight serious concerns regarding poor service, lack of follow-through, and unreliable communication. Instances of being stood up for appointments and delays in project completion have left some customers frustrated and disappointed. Overall, the widespread praise for the service staff contrasts sharply with the complaints about certain projects, suggesting that customer service and reliability may not be consistent across all interactions.",
"liked": [
"Marty was amazing, he was so nice and professional and fun to be around.",
"JR and his team were very professional, had great communication, and we couldn’t be happier with how the work came out.",
"The work was completed in a very reasonable amount of time, and we are very happy with the results.",
"Capstone went above and beyond to help me with the insurance company and the multitude of questions I had.",
"Capstone kept me updated throughout the entire process, and I really appreciated their clear communication."
],
"disliked": [
"Poor workmanship, do-overs, shoddy shortcuts, and - worst of all - no communication.",
"They promised to come back and fix it, but twice we were stood up, and were left waiting for them.",
"The job was never completed as the bricks don’t match the others.",
"Someone Ran

Recommended Reviews
Overall Company Rating
Excellent 4.6
Out of 82 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Januari Brown
Jul 25, 2025

Marty was amazing, he was so nice and professional and fun to be around. Marty did a fabulous job on both of my bathrooms. I would recommend him to anyone.

Norm Smith
Jul 11, 2025

A company that was once regarded as the best in the business has gone headfirst into the toilet.

Poor workmanship, do-overs, shoddy shortcuts, and - worst of all - no communication.

On a routine kitchen appliance installation, they omitted a fastener that should ALWAYS be installed.

They promised to come back and fix it, but twice we were stood up, and were left waiting for them.
No show and no call.
Twice.

Princess Malolo
Jun 20, 2025

Jack and chase did some renovations at my house
Both did a pretty good job,they finished the jobs with professional finish and I would like to rate them for a 10 STARS

tim jewell
Jun 19, 2025

Recently the living room ceiling developed a leak. Having used Capstone in past projects, roofing etc. they were my first call. Being quite familiar with Gary I contacted him. He was very responsive as usual and booked our project for assessment and budgeting. Gary and the estimator located the issue quickly and work soon began. Josiah and Zack were the primary field personnel and truly great people. Sure would like to see more people like them. The roof location not only was repaired but improved upon. Inside the home the area was screened off to prevent dust migrating. Work was finished in short order and with little disruption for two work from home homeowners. To conclude We are very impressed with Capstone and their quality minded personnel. Certainly will use them again.
Regards,
Tim J.

Shelley Stickelmeyer
Jun 11, 2025

My mother-in-law had her bathroom redone and Capstone Construction and they did a good job.
Took a little while and with true construction style it took a few trips to finish but over all, it was a job well done and the end result was a very beautiful little bathroom. Thank YOU

Steve Olson
Jun 6, 2025

Came home from vacation to find a leaking hot water heater. Master bathroom, master bed room closet, pantry and back door entryway was flooded. Call Capstone Jr and his crew Aaron and Ben came out and removed the soaked flooring and stared the dehumidifying and drying process. The replaced the flooring and insulation as well as the support structure they installed new linoleum throughout the kitchen, pantry and rear entrance. Also replaced the bathroom linoleum. We amazed at how much stuff had to be removed. Trim boards and the kitchen island. Floor mounted cabinets in the bathroom and rear entry way. The work was professionally and quickly accomplished. Could not tell anything had ever happened. Almost a year latter we had a manufactures defect appear in the kitchen linoleum. Contacted Jr and he immediately came out to investigate the problem. He ordered new linoleum and when it came in he had a crew Aaron, Zach, Ben and James come out and dismantle our kitchen and rear entry way to replace with the new linoleum. They quick and efficient. They again finished the job promptly without a trace as if nothing had ever happened. We same enough good about this courteous team of hard working men. Jr himself assisted as needed throughout both projects. We high recommend Capstone and this professional team to tackle any project or disaster you my have.

Jack Hunter
May 9, 2025

Would highly recommend. JR and his team were very professional, had great communication, and we couldn’t be happier with how the work came out. They have gone above and beyond to make sure we were happy with the renovation, and made the whole process incredibly simple and stress free!

Jackquelyn Stough
May 8, 2025

Adam along with Aaron Zach Nick Daniel and Matt did a fabulous job on our roof and the ceiling damage. They were professional and personable.. We would highly recommend Capstone Construction

Justin Kim
May 7, 2025

Don’t do it! Please save yourself from future hardship and problems. Someone Ran into my Garage two summers ago. The gentleman that hit my garage had State Farm. The insurance agent and Capstone facilitated payment. They weren’t able to fix my garage until I waited almost a year!! The job was never completed as the bricks don’t match the others. They called me to say I owed them money before they would complete the job after being fully paid and paid extra for them to make my garage functional before full repairs as agreed with the insurance agent of the other party who drove into my garage. They have also sent me personally a bill for a job they had organized with State Farm and all costs and payments verified with one another. Nothing extra just what was needed and agreed to by both parties. They also added interest charges acquired during the time I waited almost a year to have part of the job done! I highly recommend a company that will not start a predatory practice of trying to collect money not owed and unfinished work! When I spoke with Jay I believe his name is he just laughed at me completely unprofessional.

susan gray
Apr 2, 2025

I can't say enough about Capstone in Spokane. They were professional and followed thru with what was discussed. I love my kitchen after a water leak. The guys were very nice. Thank you for my dream kitchen. JR and James.:-)

Marty Hilton
Feb 21, 2025

Great service, prompt and responsive. Friendly staff and all contacts positive. From the first contact the experience has been excellent. The workers at our home were great, paying attention to detail and very thorough, punctual work. Josiah, Zach and Gage were a pleasure to work with. The last week of the job, with Zach and Josiah finishing up, was well done and ahead of schedule. They were a great crew and the company overall is dependable and timely: one we won't hesitate to call again.

Cheryl Naccarato
Feb 4, 2025

We are very happy with the work provided by Adam and his team after a tree fell through our roof in September. He kept us up to date on the work provided and they did an excellent job. This company is very dependable and honest. I would greatly recommend them to anyone needing repairs.

Jill OLSEN
Jan 7, 2025

Capstone worked through all the insurance issues surrounding significant hail damage. Our project manager, Adam Christian, was amazing to work with. He was thorough and remained in constant communication throughout the process. The work was completed in a very reasonable amount of time, and we are very happy with the results. We would definitely use Capstone again!

Karly
Dec 17, 2024

Excellent customer service, quality, and reliability. I had water damage work that needed to be done and was fed up with the company I had on the job. I called capstone and Brooke was out within the hour to start on the project. She was so knowledgeable and thorough in finding trapped moisture. Ronny became our project lead, and I’ve never had a project manager be so communicative! I always knew exactly what was happening and when. And when we went over the proposed list of items to complete he was extremely thorough. Shout out to Don the estimator who was also great. The regular flooring guy did really a pretty perfect job, I was impressed and I’m the type who looks for every imperfection. The wood floor subcontractor was also very good and was more thorough than I’ve had in the past. And the quality of the products is holding up well to lots of abuse. Capstone is a really quality company that actually wants to do right by their customers. Good value for the money too, I had them lay more flooring because I thought it was very reasonable. I didn’t know anything about the company when I saw their billboard and called, but I’m so glad I did! I would highly recommend.

Tina Gordon
Dec 13, 2024

Had a big restoration job done - it was hard and stressful, Capstone went above and beyond to help me with the insurance company and the multitude of questions I had. A special shout out to JR and Ben who were responsible for my project. It turned out perfectly.

Caryn McGee
Dec 7, 2024

I had to have my front door replaced after the original contractor did a terrible job. Capstone stepped in and fixed it beautifully. I’m so happy with the results! While it took some time for the new door to be made, Capstone kept me updated throughout the entire process, and I really appreciated their clear communication. If I need any more repairs in the future, I will definitely use Capstone again.

Joshua Gilchrist
Nov 15, 2024

I am super thankful for our experience with Capstone. Marty is super helpful and professional. What I really appreciated was that Capstone was way more conservative in assessing the damage caused by a cracked water line on the back of our fridge. A previous mitigation company said that we would need to tear our whole kitchen out because of water damage near the fridge and on one cabinet. We were going to have no access to our kitchen and needed to have all kinds of work done. Marty gave us a second opinion that involved only tearing out one cabinet and cutting out the sub flooring where there was damage. We were able to keep our appliances in place as things dried out and still live out of our home. Once our vinyl came, Marty and his crew came quickly and fixed everything up. They just rebuilt our cabinet so that we didn't have to get brand new cabinets all around. They even re-bracketed our loose dishwasher. We love the way it looks now. Everyone I interacted with at Capstone was super friendly, helpful, and courteous. The interactions of the crew members were impressive as well which is not always the case with construction companies. I would highly recommend them to anyone needing some damage repaired in their home.

Sarah Hopkins
Nov 4, 2024

Gary and his excellent crew took care of our insurance repair. Zach and Colton went the extra mile to keep us functional during demo and replacement of our floors and cabinets, even putting the sink back in so we could use it over weekends. Their work was excellent, from big picture to detail. Clean, prompt, polite, and thoughtful. So glad we went with Capstone!

Jen M
Oct 23, 2024

JR and his team were amazing! They completed the work on time and on budget. His crew was very friendly and respectful of our home. The customer service was phenomenal. I would highly recommend!

Emilia Saca
Oct 4, 2024

Capstone Construction did an outstanding job replacing the siding on my house. JR and his team were incredibly professional throughout the entire process, ensuring everything was done with care and attention to detail. The work was completed on time, and the quality exceeded my expectations. I truly appreciated their communication and expertise. I would not hesitate to work with them again on any future renovation projects. Highly recommended!

Michael Smith
Sep 30, 2024

Capstone did an excellent job on repairing water damaged tile and engineered wood flooring throughout our home. Eric and his crew were on time and communicated clearly all details and timelines. Process started with accurate estimate and insurance interface by Don. Thank you Capstone for a job well done.

Wes Turk
Sep 27, 2024

Capstone did a great job fixing everything up at my condo following water damage. It looks better than before! Zach, Colton, and Gary were a pleasure to work with and they all provided very timely and detailed work. Highly recommend this group of guys for any home project/repair!

WENY YU
Aug 22, 2024

Capstone Adam and his team replaced my roof in 2020. Adam took all responsibility for the projects. He responses from the calls or questions very soon. Today my home had other problems at attic need to be fixed. Adam and Alex worked couple hours and solved all problems. He also blew out my roof leaves. Adam and his team worth 5 stars! Thank you for your hard working!

Tim Devlin
Aug 7, 2024

We had a great team from Capstone restore and upgrade our basement after a flood. JR, James, Richard, and Ben completed a high quality job and were extremely professional and kind throughout the entire process. They really exceeded our expectations in every aspect. They communicated with us every step of the way and the finished product was amazing. I would recommend them to family and friends for any home restoration project. The cost was more than reasonable and a great value.

Keirstan DelRiccio
Aug 3, 2024

Gary was an incredible manager of the team remodeling our bathroom after we had a sewer leak. He updated us almost every day on what had been completed and what still needed to be done. We wish we had used Capstone for the mitigation as well, with how through everyone was and quick to pick up the job.
Zach was in our home most days, doing almost all of the work. He was always on time, gave us updates as the days went on and was one of the hardest workers we’ve had in our home. Zach paid attention to detail and double checked to make sure it’s exactly how we wanted it. He was very respectful of our home and we felt very comfortable leaving him to do the job. His expertise in everything from flooring to plumbing to electrical was incredible and he was always willing to go the extra mile, treating our home like his own. The job was done quickly and correctly. Worth every penny. We are so grateful to Capstone as a company, Gary as a fabulous project manager, Zach as a tradesman, and Joe as the heavy lifter and right hand man. Thank you for all your hard work!!

Jill Wheatley
Jul 15, 2024

Capstone Construction (CC) did a great job in helping us with our unplanned kitchen and bath remodel. After a couple of our pipes burst, we had the opportunity to redesign and update our guest house kitchen and bath. CC helped in updating the space and worked closely with us on areas that we wanted to handle ourselves in order to save costs. Eric Lance is a rockstar. He went above and beyond throughout the project, and helped make the experience collaborative and efficient. CC—find a way to clone more Erics!

Athena Gaunt
Jun 26, 2024

Zach has been so great to work with. He communicates well, shows up when he says he will, and is kind to interact with. He has a positive and joyful attitude and did really good work. I would recommend!

Doug
Jun 13, 2024

A frozen pipe caused a huge flood in our mother’s house. The damage was extensive and seemed daunting to repair. The job site was about 45 minutes from Spokane and many companies were not able to travel that far. We discovered Capstone and gave them a call.

Capstone took the job and did amazing work! Gary was our lead and kept us updated with progress every week. Things progressed on-time and stayed on budget. Even the smallest details were attended to. We did a walkthrough of the house and were amazed at the transformation.

Thank you Capstone for a job very well done!

Justin Knoles
May 26, 2024

I recently had the pleasure of working with Capstone Construction after water damage affected my home. From start to finish, their team demonstrated professionalism, expertise, and a commitment to excellence. Luke and Tyler in particular stood out with their genuine dedication and expertise, they went above and beyond expectations in multiple areas.
If you’re looking for a construction company that delivers exceptional results, Capstone Construction is the right choice. I highly recommend their services for any reconstruction or remodeling needs.
Thank you, Capstone Construction, for turning a challenging situation into a positive experience!

Samantha O’Hear
May 26, 2024

We are ultimately very happy with our experience with Capstone because of Jay and his team. Not only did they do a great job with the work of a kitchen remodel as well as a bathroom remodel, but they were exceptionally professional in every interaction. Being new homeowners dealing with our first major insurance claim, Capstone was extremely helpful in explaining the process and answering our questions and concerns. Mark our estimator was very helpful and professional, and Jason in the office as well. Thank you guys!

Olivia A
May 2, 2024

Capstone did an amazing job on our downstairs flood repair. JR was incredibly responsive and his team made sure we were happy with how everything was looking throughout the process. We will definitely use them in the future for other projects.

flashgibson
Apr 25, 2024

We hired Capstone last week when our home flooded. Jay and his crew were here promptly, they clearly knew what they were doing, water was removed and fans put in place. They went above and beyond in explaining the process. We highly recommend Jay and crew and Capstone.

Sylvia Glover
Apr 19, 2024

Thank you, Capstone!

I am so glad I came to Capstone to address some repair and renovation issues on my home. I admit I dreaded doing this project, fearing that I just didn't have the skill set to work with a contractor.

I needn't have worried. From start (reception squaring me away right away and meeting an owner who personally engaged) to estimate by Mark to work on the house by an exemplary foreman and team to finish with clear info on next steps/final payment . . . everything was exceptional. I hope it doesn't sound strange to say that the process was fun . . . because it was.

Rarely does one work with a company where EACH and EVERY person involved is professional, communicative, friendly and competent. That has been the case here.

Work was timely and appointments kept exactly. Because the communication was so excellent, I had few questions. Those I had were answered very clearly and treated with respect. Advice was perfect on discretionary things where I enlisted the experience of the team. And my home is beautiful!

I could not be happier. I look forward to working with Capstone on additional renovations in the future. Thanks to everyone on the crew!

Sylvia Glover

Lynelle Longstreth
Apr 18, 2024

We are very thankful for Capstone's quick response to a water leak in our basement due to a crack in the foundation. We were very impressed with Brooke who came out to do the work. She was professional, courteous, and communicative. She was a pleasure to work with and to have in our home. We were completely satisfied with the work she did and would not hesitate to contract with her and Capstone again!

Cole Carter
Apr 7, 2024

After a tree landed on our house during the windstorm of 2021, our insurance company recommended Capstone Construction to repair the roof. They did an excellent job of repairing the damage and we were pleased with their professional fix-it-right approach.

When a leak in our roof in 2024 sent water into a bedroom closet, the insurance company recommended a different contractor for the emergency tarping. This contractor nailed the tarp and further damaged our roof. I told the insurance adjuster that I wanted Capstone to assess the damage. Capstone promptly arrived, and when given the go ahead by the insurance company they completed the repairs which included removing old layers and re-roofing about half the house. Once again, they did an excellent, professional job.

I would highly recommend Capstone Construction.

Dan Rutherford
Mar 25, 2024

After a city pipe broke and flooded our house, Capstone Construction came and started work. They replaced carpet and linoleum and restored the side yard. They did great work. Richard and Ben were very professional and polite and Aaron also helped with installing the carpet. We are very pleased with the work and that our house is livable again!

Thuy N
Mar 25, 2024

A huge Thank-You to Adam and his team for the wonderful and well-done job of repairing multiple rooms throughout our home, damaged from broken water pipes. Adam was excellent in his communications, thoroughly explaining the process, keeping us updated on progress, and patiently answering questions and concerns. He was a liaison between our insurance and made helpful suggestions, while being sensitive to our costs. The entire crew was considerate of the fact that this was our home and not just a house. They really cared about the quality of work they delivered, and it showed because the results are truly beautiful. They went above and beyond. Very happy we chose Capstone and got to work with Adam and team.

kfail71
Mar 24, 2024

The team at Capstone completed a commercial remodel for our company. Our building is old and had a lot of challenges. JR and his crew did an outstanding job of transforming a very rough space into brand new offices and lunchroom. Their crew is professional, friendly and worked efficiently to finish the job. Would definitely recommend for your remodel & construction needs.

Aaron Jones
Feb 29, 2024

I cannot express enough how grateful I am to Capstone Construction for their exceptional service in repairing my basement and bedroom, both of which were severely damaged by a recent flood. From start to finish, the team demonstrated professionalism, expertise, and a genuine commitment to restoring my home to its former glory.

From the initial assessment to the final touches, Capstone Construction displayed unwavering attention to detail and craftsmanship. They were diligent in explaining the repair process, addressing any concerns I had, and ensuring that the work was completed to the highest standard.

Furthermore, the entire team at Capstone Construction was a pleasure to work with. They were courteous, respectful of my property, and always available to answer any questions I had along the way. Their professionalism and positive attitude made what could have been a stressful experience remarkably smooth and hassle-free.

Thanks to Capstone Construction, my basement and bedroom are now better than ever, and I couldn't be happier with the results. I wholeheartedly recommend them to anyone in need of reliable and top-quality restoration services. Thank you, Capstone Construction, for your outstanding work and for restoring my peace of mind!

Deanna Candelaria
Jan 26, 2024

I want to thank you so much for all your hard work on this situation. We truly appreciate your dedication and advocating for us on the floors etc to ensure they are just right. I absolutely love working with Capstone (not that I want these problems) but working with you guys makes it so much easier. Your team Aaron and David are awesome I could not have asked for better thank you. At this point I think we are done.

Richard Wood
Jan 17, 2024

Great job and good work!!! We appreciate the prompt, and professionalism of the Capstone crew. Don, Marty, Kirsten, Karen and Robby. Great

Clayton Ringer
Jan 11, 2024

These guys (Ted and Jamie, and their crew) came in and redid the flooring in our office after a flood ruined it. They did a fantastic job working with us to make sure we could keep doing our jobs while they got the floor replaced.
The job was done in a timely manner given the circumstances of the project, and all the workers were friendly and very pleasant presences in our building. The floors look very good, and you can tell Ted wants nothing but the best from his workers. Would definitely recommend their work, especially with how nice and flexible they were to get our job done.

Randi Hankins
Jan 6, 2024

When fire caused significant damage to my 3 story, isolated, rural home several companies declined the reconstruction job. Capstone said "We got this". Their crew, led by Jay and Dave, did a fantastic job, the home is beautiful and better than it was before. Attention to detail and personal contact made a difficult time much easier to get through. We are so pleased to be back in our home and highly recommend Capstone for any project. They are the best!

Dawn Fisher
Dec 29, 2023

I am so impressed with the crew that came to my house and made it “white glove” clean. Karen and Robbie did a wonderful job, were very friendly, and efficient. Please give them 10*’s! I will recommend them to anyone who needs your services. Thanks again, and HAPPY NEW YEAR, mine will be awesome due to your services!

Steven Indgjerd
Dec 15, 2023

If I could, I would rate Capstone a 10. We could not be happier with the efficiency, professionalism, and quality of work these guys and lady did for us. We had a repeated water leak from a faulty pressure switch that damaged our ceiling, walls, floor and wainscoting. It was a mess! They are worth the wait!!! Thank you Danny, Brooke, Jay, David, Bryce, Aaron and any other person on this team.

A Mann
Dec 9, 2023

Capstone was amazing from start to finish. We had a flood back in April and capstone was at our door within hours. The heart and soul of this whole operation was Brooke. That woman is a workhorse and a leader and she took command of the whole situation and guided the crew and got in there herself and handled the initial phase like a master. She returned to our house virtually every day to take moisturereadings, but I swear her commitment was so great that it was like she was taking care of her own house! You could really feel that she cared.
Next came Gary months later to plan out the restoration, get all the materials ready, and then when the work began, This crew of guys putting our house back together again were fantastic. They were all friendly and very careful and courteous. They were with us for 4 or 5 days and I couldn't have cared less how long they were there because they worked clean and they worked as efficiently as possible and they put our place together beautifully.
There was Josiah and Zach basically leading the way with the rest of the crew and they came back as necessary to fine-tune some stuff and just to make sure that everything was perfect.
Overall, I couldn't be happier with this company. Brooke was really the standout star from day one and even though she wasn't involved in the later restoration, it was her focus and attention that really made me fully believe that I was in the right hands with the right company.
Thanks capstone. Our house is amazing now!

Kathy Goins
Dec 1, 2023

Thank you to JR Silva and Richard for the great work they completed on our home. JR suggested an alternative to part of the repair which worked well and was less expensive! We will recommend Capstone Construction to others in need of repair and/or remodel on their home.

Marlene Rubertt
Nov 30, 2023

They happily take your money and then they can't keep track of the contracts or things they say. If you dare work with them keep your paperwork and be very careful. They didn't even ask if we have our paperwork, which (We Do -But they don't) but I don't ever want to deal with them again. 30 year roof done in 2011 is leaking. They came and looked at the flashing, said they would come back, never did. Now it's winter again My parents had them do most of their work for many years but now they say it's not their problem. Ok fine. Good luck. Bye-bye

Dave Pierson
Nov 8, 2023

Capstone Construction successfully completed a computer room remodel for Safeway in our Spokane DC. Very happy with the finished remodel, quality excellent! J.R. Silva was the PM and did an excellent job.

Communications regarding project status and on site activities could have been better.

I will definitely consider utilizing Capstone for future Safeway projects.

Christi Culp
Nov 7, 2023

We would like to recognize Richard on JR's team. He started work on time, worked steadily very detailed oriented to restore our water damaged laundry room. Richard is a fine professional craftsman who easily did the work of two people. Thank you, Richard, and Capstone Construction, on a job well done. Dennis and Christine

Lori Griffith
Sep 20, 2023

If I could leave 10 stars I would. This company did exactly what they told us they would do. They were on time, very efficient and the work was superior. The communication was excellent and any questions we had were answered promptly. Anybody that comes into our home can not tell that any work was even done. I highly recommend Capstone for any restoration work you need done

Nancy Loberg
Sep 12, 2023

We had a pipe break in the bathroom of our mobile home at the end of August. We called Capstone recommended by a friend. Don came out and said we would need to first dry out the area prior to an estimate. Don sent Kirsten to do the work. Kirsten not only did the work efficiently but went beyond the call of duty. She would call and set up appointments and kept the water heater going for showers and was so respectful not only of our home but us. We highly recommend her for any job you might have.
Thanks Capstone,
Nancy Loberg

Shari Healy
Jul 27, 2023

Capstone is an amazing 5 star company! I had extensive water damage from a leaking faucet. I was impressed with Kirsten, Matthew, Don and Elisha! I had quality service and expertise. They communicated every step of the way. My kitchen looks gorgeous!
Thank you so much Capstone!

Shari Healy

timothy moffatt
Jul 24, 2023

If you can avoid working with them I recommend that you steer clear of them. They will come on site quickly to start work but not keep you informed of any costs and double book hours for labor and equipment if you have multiple issues going on with the home. I had an additional leak happen after a dishwasher issue and the contactor was already coming to the home yet they charged travel time and work that was being done for one issue to both projects. Once they were done they disappeared and never presented a final bill or explanations until 4 months (I was waiting for them to come back for further estimates and projects and at this time a 4 month delay was par for the course for this company) later I get a late bill threatening to increase the cost even further. During the restoration process they often did not come on days they were supposed to and never told us which was very difficult because the person in that room worked from home and had to change her schedule around when they would be there. All in all, poor communication, dubious charging and billing practices, unwilling to work with a customer when presenting any of these issues. Owner basically told me that he wasn't going to change anything and hung up on me.

Shyla Gibson
Jun 14, 2023

A few years after work was done, it was uncovered that they had not installed GFCI outlets to code. They would not stand by their work, nor provide any documentation that the work was permitted by Spokane County nor inspected. I have been unable to locate any permits filed with the county regarding this job. Buyer beware.

Constance Lineberger
Apr 27, 2023

Due to storm damage, Capstone Construction removed and replaced a large part of our roof. All of their services and work was excellent! We highly recommend them!

Carol McQuaid
Mar 6, 2023

My shower pipe broke and flooded my basement and damaged my bathroom. Brooke was at my house within hours assessing the damage and digging in to look for problems. She was an amazing person to work with and so incredibly kind. She communicated everything clearly and was extremely responsive to answer any questions I had. Enter Marty.. Marty was a delight. Nicest guy on the planet. He was so patient and helpful. He gave me great ideas when I asked. He definitely went above and beyond. When it was go time he brought Karen along for the ride. Also one of the nicest people I've met. They worked so well together.. helping each other, joking around and they just brought a positive energy into the house. They worked and completed the remodel so quickly and professionally. I would recommend Capstone to anyone looking for a professional, caring, and positive crew to help with any project need.

Britney Phelps
Feb 22, 2023

We had a pipe break in our home leaving 6 inches of standing water throughout the large basement level. Our insurance company directed us to Capstone and we are incredibly grateful that they did. Brooke (my personal hero) and her team were incredibly hard working and communicative for all the initial clean out and clean up. That process is stressful and tedious but they absolutely know what they are doing. Jay and his team did the remodel work - they were prompt, courteous, knowledgeable and kept in constant contact. We are talking a project that took 5 months and I can cheerfully tell you the finished product is wonderful. Thank you Capstone!

Nora
Feb 21, 2023

I appreciate the willingness to make extra changes to improve the property from a fire damaged condition to a beautiful apartment that improved the environment for the people who live there. The staff were friendly and once the job got started, everything went smoothly. Thank you Adam and crew.

Sue Mauro
Feb 11, 2023

We contacted a couple of restoration businesses after a rental house of ours was involved in a significant fire. Capstone was chosen for our job because they were extremely thorough with the assessment of needed repairs, professional with their bid, courteous with their responses and appeared to be very honest with their judgement of the needs.
Due to the age of the building and type of older construction of this rental house, Capstone took on the challenge. Because of the fire damage, many areas of the home were affected. Capstone coordinated the work efforts of each specific part of the house and brought it back up-to-date while following the building codes of our rural town.
The project manager (Gary Compton), proved to be outstanding. He continually communicated the progress throughout the restoration process, which we greatly appreciated as we had chosen to “stand back” and let the construction folks do their job. Gary put us, the homeowner, first. He also promptly provided needed documentation as required by our insurance company.
From A (removal of the fire debris) to Z (the laying of the carpet protective tape), the project went off without a hitch. Capstones efforts were solid and we highly recommend them to anyone!

Lori Eastep
Feb 1, 2023

Capstone came out after a city line ruptured to address my flooding issue. They were quick to respond, professional, highly communicative and friendly. I spent several weeks working with Adam and various members of his team and cannot say enough good things. I would highly recommend Capstone!

Sharon Hotmail
Jan 31, 2023

I would HIGHLY recommend Capstone! We had a sewage backup in our basement. We contacted Capstone for an estimate to repair the damages, including several "add ons". From the moment I contacted their office, I was impressed. The office staff was responsive and returned calls exactly when they said they would. They outlined when our project would be done without sugar coating the possible wait time. We had an estimate within several days. The estimate was OUTSTANDING, thorough and complete. They even gave us two estimates, one for the damage repairs, the other for the additional work we wanted done. The crew, Marty and Karen, were amazing!! Not only was their work QUALITY, but they were consistently on time and kept us informed about daily scheduling and projects. They searched for products above and beyond what we would have asked. They were problem solvers. They were professional, friendly, competent, and all around great human beings. We couldn't have asked for a better crew and the final product is beyond our expectations. Capstone is what ALL construction companies should aspire to be.

Keith Peterson
Jan 23, 2023

Absolutely the best restoration/construction experience. Kirsten is an efficient, friendly perfectionist. Very professional and reasonable pricing. Delivered on every promise. We are looking forward to our next crisis so Capstone can return to save the day!! ;-)

Melissa Loper
Jan 12, 2023

I haven't used the services yet. However, I called today to get something scheduled for water damage. The man I talked to was professional, friendly and helpful. I'm looking forward to their assistance!

Dave Anderson
Nov 24, 2022

We had a dishwasher leak in our new home just built a week past our home warranty given by our builder. We had to get someone in our house fast. We called Capstone and they had Tyler here within an hour. They had dehumidifiers and fans set up that night. The next day they had drywall cut out and all of the flooring up. We waited sometime to get the repairs underway after the dry out period. In today's world we live in is understandable. Tyler, Larry and Eric did a great job on getting our new home looking great again. There is no other company I would've wanted in our home. Reliable, Trustworthy and Easy to work with! Highly Recommend!

MICHELLE MILLS
Nov 7, 2022

Thank you so much for getting us back home in a timely matter.We had a house fire and one of the owners of Capstone was there to help by noon. Then within a short time Gary the team supervisor met up with us and went over all the details, what was to be done . Gary’s team were professional, always on time. We were updated on progress, on a regular basis. Gary was always available for questions. Special Thanks to Zach for being the first one here, and last to leave. Also the whole team, Andrew, Garth, Gabe. Top shelf in our opinion, and we would hire them again. Thank you Sean and Michelle.

Kenneth S Thompson
Oct 26, 2022

We had water damage from a failed toilet tank and Capstone arrived within 24 hours to do the remediation work. They did a very thorough job in cleaning up and preventing mold. While it did take awhile to have them come and do the restoration work, they did a great job. Eric went the extra mile and did the best carpet cleaning job we have ever had.

Karen Boden
Oct 5, 2022

Gary's crew did an incredible job! Our skylight had leaked and they replaced it and repaired all the damage the leak had done.
They were prompt, professional and left it looking just like new.
Zach Turnstall is a definite asset to the business and I would recommend them to anyone.

Jessica Horning
Jun 9, 2022

Capstone saved our home, and did it professionally and with such care & attention to detail. They were so quick to jump onto our case and start work DAY OF, as well as so quick to respond to all of our questions and requests. They put our needs first and made sure they did what was best for us. We had a protein burn in our house and I couldn't work the smell out of our house. I tried everything but knew I needed professional help. After another competing company in town failed me and wouldn't respond. I called Capstone, and they were here within the hour. They began treatment day of. After a month, the hard work on their end was done and now we are living in our easy-to-breathe-in home and our basement feels like a whole new space. I could not rave enough about this company!

Brian O'Donovan
May 27, 2022

Adam and his crew were incredibly responsive, punctual, and respectful as they cleaned up my water/flood issues and were extremely mindful of me working from home office. Will be using them again for a basement remodel.

Sheila Yungclas
Apr 22, 2022

I LOVE this company!! They feel like family,I was sooo comfortable with they guys being in my house.VERY respectful,always cleaned up after a hard day's work.I APPRECIATE ALL OF YOU FOR YOUR WORK. Thank you for making me family.

Kathy Springer
Mar 24, 2022

I am so pleased with all the work since my water leak. From the initial evaluation/estimate/bid to the completion of the work, everyone was exceptionally professional. Marty (Brooke and Karen too) went above and beyond in working with me each step of the way. I'm very appreciative of a job well done, and highly recommend them. Thanks!

TD Condos
Feb 18, 2022

This company responded within hours after a malfunction of a water system pressure switch and flooded our master bathroom and garage areas. They cleaned up the damage quickly and had the correct equipment to dry out the floors, crawlspace and garage. The Idaho crew was very reassuring and professional in fixing the problem.
Below is our master bathroom after their renovation.

Jack Sqaut
Feb 15, 2022

This company was called in after a flood. They came in and ended up doing more damage to my home then the damage that had occurred as a result of the flood. They tore out a section of the floor approximately 4’x12’ and left it open the the winter weather. They tried to brace up an exterior wall and as result caused extensive damage to the structure of my house. They damaged my personal property while moving it out of the house. The bill hadexcessive charges and they charged me for services not performed when asked to fix the damage they had done, they refused. They were blacklisted by my insurance company from contracting in the future. My adjuster cited “deceptive business practices. In my opinion this company perpetrated a fraud on me and my in company, their workmanship is less then adequate and professionalism is lacking. This company is not trustworthy and I feel that I need to warn people so that they won’t go thr what I did

Natalie Ranftl
Feb 12, 2022

We had the flooring replaced this week due to a flood. Tylers team Eric, Carson, and Kayden where amazing. They went above and beyond for us. We couldn’t be happier with the service. Very nice, very informative and great quality!

Jordan Stoddard
Feb 2, 2022

We had an outside hose bib burst and cause a lot of damage inside the basement. We had another company come do the demolition and were not happy with their work. We asked around and heard Capstone was worth giving a shot. We are extremely glad we did. Jay and his crew were always on time, incredible communication, very professional and polite, and their work is great too. They used plastic on the carpet to protect our carpet from any further damage, which is an incredibly small step to take but one that really did make a huge difference and impact on our thoughts of their work/them. You couldn't tell that they were even in the house or that we had to have work done. It was an incredible experience working with Jay and his crew, highly highly recommend them. We will be calling them in the future and recommending them to anyone who has any issues from here forward. Their rates were quite fair as well, though I may not know exactly what the going rate is, i have spoken to a couple friends in the industry and they were right where it should have been. Jay and his crew, and capstone as a whole, were great to work with and we are incredibly happy that we chose to go with them. They had to do the Drywall, make sure the electrical was still good, baseboard trim, paint, texture, mud/tape, do the ceiling, put back in our built in entertainment system, and some other small tasks. They took care of our stuff and house like it was their own.

Marika McCue
Jul 2, 2021

Marty and his team were so amazing! They did such a fabulous job installing our tile and laminate. They finished up in just under a week. I couldn't be happier with Capstone!

Penny Jo
Jun 30, 2021

My Gosh, what an amazing crew came to fix my roof which was wind damaged. They were ON TIME, each day, polite, respectful and did such a great job. Each one of the crew were so nice to work with - they were doing the roof on some of our hottest days. They would accept water from me because they had run out of their own, but they were up there, shucking the old shingles off, and putting the new roof on - it looks great. I've already had complements on the job they did. They were very careful, and thorough in cleaning up each day, and were respectful of my items that they had to move (AND they put them all back when they were done!) I could go on and on - and have already recommended them to my neighbors who need some work done. These guys are great - Thanks JR, Jay, Carson, and David and there was one other.... yikes I forget his name. The gals in the office have been great too! Thanks Holly & Allysia. Capstone- Fabulous company to work with - THANKS !

Dan Nord
May 31, 2021

Marty and his team are the type of folks you want in your home. They are honest and kind and their attention to detail is top notch.

Monica Bus'
May 9, 2021

They are the most honesty friendly company I've ever dealt with. The strong faith they all have is so refreshing. I would recommend them highly

Eric S
Mar 30, 2021

I hired Capstone for a water intrusion . They came and did tear out and never returned. They left a lock box on the door and then advised they were too busy to finish the work. Capstone left me in the dark for nealy 2 months without even advising that won't complete the job. Deeply disappointed by this company that obviously does not care. Eric S.

Brandon Allenton
Mar 13, 2021

I hired Capstone after three other contractors failed to deliver on their promises to fix and restore damage from a flood. I wish I had contacted Capstone from the start. Capstone has reliable workers, they are professional, show up on time and do excellent work. JR and his crew are fantastic to work with. If you need restorative, remodel or other construction services, I would highly recommend Capstone. A+++

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  • 2917 E Francis Ave, Spokane, WA 99208
  • Industrial Roofing
  • Financing Available
  • Free Estimates
  • Slate Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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