R.P. Lumber - Troy, MO
- 508 Villa Dr, Troy, MO 63379
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “R.P. Lumber”?
Customer feedback is predominantly positive, emphasizing the high quality of service and products at R.P. Lumber. Many customers appreciate the attentive and friendly assistance provided, often citing a stark contrast to experiences at larger competitors. While there was a significant complaint regarding a delivery dispute and aggressive behavior from a representative, the company's response to issues has been noted as efficient and satisfactory. Overall, customers value the personalized service and the willingness to resolve problems promptly.
What Users Like The Most
- the customer service and quality of lumber I get from our R.P. exceeds what I would get at the others.
- They were so helpful! Really took the time to help me find what I needed.
- Great service !!!
- Will definitely return and shop with them again.
What Users Like The Least
- Delivery dispute blocking my retail front doors during business hours for over an hour.
- representative walks into my retail store yelling and being intimidating.
- total mistake hiring that guy.
Recommended Reviews
It would be easy to say you lose a little by not having one of the big box stores in town. I say, the customer service and quality of lumber I get from our R.P. exceeds what I would get at the others and am thankful for their service and quality products
Delivery dispute blocking my retail front doors during business hours for over an hour then comes back hours later demanding to do it again. I refused. Then their representative walks into my retail store yelling and being intimidation g because he was twice my size and yells F you in front of two of our costumers… total mistake hiring that guy. I hope he gets anger management before he hurts someone …. Never use this place
They were so helpful! Really took the time to help me find what I needed, cut my plywood for me into the strips that I wanted. Very friendly. Much different experience then I get at the bigger stores. It might be a couple dollars more then home depot or lowes but well worth it.
137 locals recently requested a quote
Company Locations
- 508 Villa Dr, Troy, MO 63379
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
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