Logo of Roof Doctors

Roof Doctors - Gilbert, AZ

  • 2487 S Gilbert Rd #106-609, Gilbert, AZ 85295
  • Commercial Roofing
  • Financing Available
  • Gable Roof
  • Hip Roof
  • Shed Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Roof Doctors”?

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Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 27 reviews
5 stars
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Show first:
Olivia Acevedo
Jul 26, 2025

A true pleasure to have worked with such a professional and honest team!!! Thank you all so much for an excellent experience and for our brand new roof!!

s les
Jul 25, 2025

I had a highly disappointing experience with Roof Doctors, LLC after a storm damaged my mother’s house in Tucson. Their business model seems predatory, targeting vulnerable people like my elderly mother. A representative, Matt’s brother, approached her post-storm, using Christian buzzwords to gain her trust and secure an exclusive contract. Despite my objections, she insisted that signed with them.

Initially, they were efficient, offering a discount for placing advertisement signs in our yard, which I agreed to. However, the job took over eight months to complete—far too slow. They handled additional repairs (e.g., eaves) not covered by insurance at average, not competitive, costs. They subcontracted the AC unit replacement to "We The People," a Phoenix-based HVAC company. I warned that their distance would lead to poor service, and I was right. The AC installation was not up to code, with a new breaker box incorrectly installed in a closet. "We The People" lied to Roof Doctors, me, and Pima County Inspectors, claiming it was from the old unit. Roof Doctors sided with their contractor, not me, and continues to refuse to get an inspection report, which will cause issues when selling the house.

Additionally, they mishandled repairs on our natural brick house. When rerouting the AC condensation line, they drilled through the block wall, damaging it. Instead of a proper fix, they slapped a flange on the pipe and painted the natural brick—an unacceptable solution. After I rejected this, they sandblasted the paint, leaving an ugly, mismatched stain on the wall.

The costs were outrageous for an 1,100 SF house. The roof repair (not a full replacement) cost my insurance $40,000—double the typical cost for a flat roof. The AC unit replacement, which should have been around $5,000, was billed at $10,000 for just a 3-ton unit, excluding the air handler and heat strip. It’s clear they’re overcharging insurance companies while cutting corners.

I withheld final payment for about 2 months, hoping for the inspection report, but eventually paid to be done with them. Roof Doctors preys on vulnerable people and exploits insurance companies, much like ambulance-chasing attorneys. I strongly recommend avoiding them until they adopt ethical practices. Do not trust Matt or his company.

Noami Hernandez
May 27, 2025

Kali answered all my questions and concerns in regards to my roof. Insurance company took al long time to pay out. I would text Kali for an update and that same day I would receive my updates. Kali I can't thank him and Roof Doctor's enough my roof is beautiful. And again thank you so much Kali for everything.

peter farag
May 24, 2025

Roof Doctors did a beautiful job. Matthew was great to work with, a man of his word and work you can trust. Thank you for great service and for all the hard work with the insurance company. We have the best roof on the block! Thank you!

Theresa Johnson
May 14, 2025

Had a great experience with the Roof Doctor. Matt was very helpful with dealing with the insurance company and coming out helping me fix leaks. Also his office crew are courteous and answered questions as they arose. When his crew came out to replace the roof they were all professional and respectful. Also did a great job cleaning up afterwards.

Zac Mack
Mar 25, 2025

Very professional operation. Company worked with my insurance company for several months to insure that my complete roof replacement was covered through the insurance company. Once the project began, it was completed correctly and on time. The work crew was hard working and kept my property clean during the job and did a thorough clean up after job completion. Professional every step of the way. Big thanks to Joshua, Jon and the entire work crew!

Monique Jackson
Mar 20, 2025

Never a bad experience doing business with Roof Doctors. From Kali’s fair priced estimate and intro to the service plan, to Deidre’s customer service over the phone and Matthew’s efficient repair work and offer of other home owner maintenance resources, I’ve come to trust Roof Doctors because they perform to their word and are just really good people. It’s hard to find good service at fair prices in today’s market but Roof Doctors has reset the standard for what I will expect of every service provider that comes to my home. Much appreciated!!

Ryan Sylvia
Feb 20, 2025

I signed up for the roof maintenance program as it was in desperate need of cleaning and tile repair. It's an old roof with solar panels on top. Matthew and crew went above and beyond to clean up and restore everything. The video is embarrassing, but at least you get an idea of how invaluable this service is for older roofs.

H Stephenson
Jan 22, 2025

Roof Doctors was amazing to work with! From the initial evaluation to the final install they exceeded my expectations with their professionalism, transparency and honesty. They worked tirelessly through the process in dealing with our horrible insurance company for 6 months to ensure that we received a complete roof replacement due to storm damage, and through the entire process were always courteous, positive, and responsive. I had the opportunity to speak with staff at every level and they were always wonderful, including the owner, Matt himself, who made sure to alleviate my concerns and personally handle our insurance company who was being ridiculously difficult. Overall, I could not be more pleased with our new roof and working with Roof Doctors through the process. Highly recommend!!

Richard Vial
Jan 3, 2025

I had my roof replaced by Roof Doctors in early November 2024. The replacement was 100% covered by my insurance due to a wind damage claim. The crew was very professional and quick.... a day and a half for half for a large roof. Looks great.

Zac Johnson
Jul 29, 2024

Really liked these guys. Micah was great and very professional. His team was very thorough and detailed the work in an understandable manner. Two storms in and so far so good!

Marlene CVA
Jun 18, 2024

So great to work with!! Excellent proactive communication. Excellent workmanship. Very impressed! Amazing framing and roofing. Everything is perfect and square!!

Andrew Gorzynski
Jun 5, 2024

The rep that came out to inspect my roof was extremely nice and informative he spent lots of time going over the issues I was having with my roof as well as the products that would be used for my new roof. All in all I was very happy with the service I revived and would recommend roof doctors to anyone for their roofing needs.

Cole L
Jun 4, 2024

I hired these guys to replace the underlayment on my tile roof. They use a product that I could not be happier with it reduced My energy bill around 25% last month. Bryce had exceptional customer service and all the guys on the cruise were really friendly as well. I really could not be happier with this company and I got a fair price for my roof

James Jayjack
May 27, 2024

Recently purchased a 25 year old home in Gold Canyon and needed to know the condition of the roof. I had a couple roofing companies come out to take a look. Most spent no more than 5-10 minutes and very vague with their answers. After talking to a couple of others in the area and getting their feedback, I gave Roof Doctors a call. Not only were they very responsive but came out, spent about 30 minutes going around the roof, even pulling up a couple tiles to inspect the condition of the underlayment. Like any other 25 year old roof in Arizona, it needed to be replaced. Their team also mentioned that the roof tiles were god shape and didn’t need replacing. They provided me with a detailed quote and were very responsive to questions and spelling out the process in detail. If you are looking for a quality job with people who stand behind their work, look no further than Roof Doctors. I want to personally thank Jon, operations manger and Bryce, sales Dept. The attention to detail and concern for the customer show why this company is successful - hard work and standing behind their good name. I love my new roof and the 30 year warranty !

Jason Casaus
Apr 26, 2024

Working with roof doctors was great experience. I had an insurance claim and they handled pretty much everything with the insurance. When my check came from the insurance they were able to apply that to the job take pictures send the evidence that the roof was done and then got the remaining check sent to me which then paid off my balance.
The speed of how they put the roof on was very impressive. After the materials were delivered they actually installed the roof within 3 hours.

I would recommend using roof doctors if you're in need of getting a roof done or you have an insurance claim with a roof problem.

pockatuck g
Apr 3, 2024

Called to schedule fascia repair and the receptionist immediately launched into how expensive it was going to be and how I'd need at least the first four rows of tile taken off my roof to complete the job without even sending anyone out to actually look at what needed to be done. It felt aggressively predatory and immediately found another company to work with.

Robert Berry
Feb 27, 2024

Roof Doctor worked tirelessly with us and the insurance company to make sure everything that needed to be done was. The crew that installed the roof, was hard working and very thorough.

Cynthia Sutton
Oct 31, 2023

Micah made the insurance process easy to manage. We got approved for a full roof replacement

Thank you for being honest and straight forward.

The install team was just as good. The job was gone on time too. That never happens.

Ray White
Oct 31, 2023

Roof Doctors is the most professional company I have ever worked with. Matthew has great integrity and was on top of this project from the start. He and his team worked with the insurance company directly which made the situation much easier on me. Mathew made a point of attending the insurance inspectors visits as to make sure they (insurance) observed and documented every issue with our roof and his team did follow up calls in our behave to make sure the insurance company was moving in a timely manner. At installation of our roof their team was quick and efficient with great quality of workmanship. Also, they were very clean in their building technique so there was no mess. I would highly recommend Roof Doctor to anyone needing their roof attended too. They are the BEST!!

Bob Curran
Oct 24, 2023

Getting a roof replacement can be a scary proposition, especially for us older people. Lots of coordination, especially with adjustors, insurance representatives, roofers and even the HOA. Matt made the process very easy, walking us through each step and making sure we were comfortable with decisions and progress. He was always available to answer any questions we had and prompt in his response. Good follow-up, especially with his lead foreman, Jon, who took care of all the site details. I now have a quality roof with minimal disruption. I would highly recommend Roof Doctors and if we ever have the need again to replace our roof, they will be the first people we contact.

Camille Casteel
Sep 21, 2023

Matt and his team were exceptional. They took the lead and successfully worked with the adjuster and the insurance company. The crew was efficient and worked incredible hard to complete in a timely fashion. Pleased with the service, workmanship and professionalism. Would highly recommend Roof Doctors!!!

bob nussbaum
Aug 14, 2023

Matt the owner made an appointment with me and showed up just like he said he would. He did an excellent job checking my roof and I gave him the job and he completed very quickly.

Jordan
Apr 6, 2023

Matt was absolutely amazing! He handled talking with my insurance, i never had to follow up, he got everything done correctly and fast. I would HIGHLY recommend this company to anyone. He did my neighbors roof and mine at the same time due to urgent storm repair needs and came out multiple times during the night and week to replace the tarp during storms to keep my house safe!

James Joyce
May 22, 2022

Thank you and your team for the awesome roof repairs and roof installation you guys did for me about two week ago me and the hubby are so grateful thanks roof doctor's Chandler.

Jeffrey Rogers
May 20, 2022

Roofing is excellent and I would definitely recommend them. Chandler is a true roofing expert. We had a roofing leak. He examined the entire roof and fixed it perfectly .The costs was reasonable.Thank you very much.

Jackie Craig
Aug 15, 2021

Matt goes above and beyond to get the job done. He worked with the insurance company, making the experience easier for me. The roofing crew was professional, did a great job cleaning up. Can't say enough good things about Roof Doctors. Highly recommend them.

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  • 2487 S Gilbert Rd #106-609, Gilbert, AZ 85295
  • Commercial Roofing
  • Financing Available
  • Gable Roof
  • Hip Roof
  • Shed Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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