- 1260 NH-3A, Bow, NH 03304
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated
About the Business
What people say about “Roof Doctors”?
{
"summary": "Customer feedback for Roof Doctors is overwhelmingly positive, with numerous reviews praising their responsiveness and the quality of their work. Many customers highlight the team's professionalism and attention to detail, noting that they communicated effectively throughout the process, addressing any concerns promptly. However, there are a few significant complaints regarding missed follow-ups and unresponsive communication after the initial service. While most experiences were marked by satisfaction, these serious issues cast a shadow on the overall perception of customer service.",
"liked": [
"We had an incredible experience with the Roof Doctors team! They were unbelievably quick to respond and finish, all without ever sacrificing quality.",
"Kasen and his crew from Roof Doctors won out over 5 other contractors. It was the mix of local, price, responsiveness, value and trust.",
"The crew worked long, hard hours and their attention to detail really showed in the final result.",
"They explained everything step by step as the work progressed. All members were clean & courteous.",
"Their crew was amazing and went above and beyond. We would absolutely recommend using them for your roof."
],
"disliked": [
"Several hours passed and I called again... it's now several days later and I haven't been contacted.",
"Every time I called I was told someone was going to come and fix the issues... it’s now 2 months later and no one calls me back at all.",
"I called once a day to leave a message
Recommended Reviews
We had an incredible experience with the Roof Doctors team! Not only are they local — which we loved — but they were unbelievably quick to respond, quick to get started, and even quicker to finish, all without ever sacrificing quality. The crew worked long, hard hours and their attention to detail really showed in the final result. We’re beyond happy with their work and would absolutely use them again.
I called about a roof repair, and the person who took my call took my information down and stated I would get a call back within half an hour. Several hours passed and I called again, and talked to a different person who apologized and said I would be getting a call shortly. It's now several days later and I haven't been contacted. I got someone more reliable to do my repair. I'm not sure how they run a business on ignoring customers, I'd recommend looking elsewhere.
Had a new roof installed in January of this year. They were awesome and the price was great. Fast forward to about 3 months ago. I am having some issues with some shingles lifting and the drip edging lifting off the house. Every time I called I was told some was going to come and fix the issues. I sent pictures to them and everything. When no one showed I called again and was told that the person I was dealing with was no longer there and they would now fix the issues for me. It’s now 2 months later I call once a day leave a message and no one calls me back at all.
Now when I call and I get the answering service and I’m told they would forward the message and no one calls
Company Locations
Branch Offices
- 1260 NH-3A, Bow, NH 03304
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Financing Available
- Locally Owned & Operated