- 102 N Holladay Dr, Seaside, OR 97138
- Warranties Offered
- Green Roof
- Flat Roof
- Hip Roof
- Tar and Gravel Roofing
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Recommended Reviews
I paid almost $800 for 2 nights here and after traveling for over 12 hours expected to come and have a peaceful place to rest. Instead, our shoes immediately got stuck to the floor and I noticed crumbs and hair everywhere…like literally everywhere. They failed to clean the floors and the room smelled like a wet dog. It was clear they do not pride themselves here in providing clean rooms to their guests. When I informed them that the room was dirty they acted shocked and sent someone from the night crew to mop it. He was the only saving grace that night (Dario) I think his name was. After spending a night there feeling itchy, I realized the room was most likely hardly ever deep cleaned. In a place that offers pet friendly rooms, they should really be more careful of the cleanliness and hygiene issues giving people dirty rooms. Ours had spots like a dog had peed and it had not been cleaned. I ran a wet towel on the floor to confirm and I was right. It was the worse stay. I felt like everything was dirty. I asked if there were other rooms where pets had not been and was told they were sold out. I was stuck and only stayed because it cost me a lot of money. The entire time I was there I felt disgusted. The patio on the lower levels is also useless and offers no privacy as all hotel guests show up to the grass area to let their pets use it as a restroom. This hotel advertises itself as a luxury place and it is far from it. They are a scam. Stay away from here. You can’t even sit on the patio chairs because they are filthy too.
This hotel really disappointed us on our last leg of our family vacation. The check-in process was cumbersome (we entered all our information into the system when we booked and then the made us fill out a physical form when we arrived) and time consuming. Then when we arrived to suite, the walls were all banged up, paint was chipped, the fireplace front was falling apart. To top it all off the floor was not clean, within 20 mins of being there both my husband and I's feet were black. While a drawl of the suite was the in suite washer and dryer, the dryer was sooo LOUD we were only able to run it during a certain time of day.
I decided to grab a glass of wine from the supposedly 'renovated' Rivertide Bar which is basically a makeshift bar counter in the lobby of the hotel across the aisle from the check-in desk. There was no one behind the bar, but two people at the check-in desk and only one person checking in. I waited 10 mins and finally asked if someone was working the bar, to which I was rudely told by one of the women behind the desk 'we are the ones working it. You need to wait until we check in the guest'. There was again, one guest and two people behind the desk. Finally, 5 more mins later the women came to help me and she had a sour disposition and the wine was $12 and not even a good white wine.
Next, the 'included' breakfast is as bad or maybe even worse then was is described in other reviews here. I took our 4 year old down at 7:30am and there was literally the following:
- Prepackaged gluten free croissants
- Stale english muffins
- Biscuits that were so dry they crumbled
- Gravy that was basically paste
- Fresh fruit of apples and bananas
- and cereal.
My husband came down and he noted that the trash was filled with paper plates of biscuits and gravy that had one bit taken out of and then thrown away. I heard a couple say, the food hasn't changed and they will never be going back there again.
Additionally, while we were there, we had a power outage when I called the front desk the rude man that answered said it is what it is and it will come back on when it does. No, we apologize for this inconvenience, we are working to identify why the areas power is out, etc.
While the location is good, the service, the atmosphere and the quality is subpar. You would have better luck at the Holiday Inn next door.
WOULD NEVER COME BACK HERE AGAIN!!!!!
This hotel does business with hotelsone website which is a very deceptive website. It makes it look like you are booking a room on the hotel's website. The website does not indicate it is hotelsone. The refundable room cancelation policy is noted, but the non-refundable room cancelation policy is hidden. The hotel would not refund any money if canceling within 24 hours.
- 102 N Holladay Dr, Seaside, OR 97138
- Warranties Offered
- Green Roof
- Flat Roof
- Hip Roof
- Tar and Gravel Roofing