- 39 S Holladay Dr, Seaside, OR 97138
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Green Roof
About the Business
What people say about “Seaside Ace Hardware”?
Customer feedback reflects a mix of sentiments regarding service quality at this hardware store. While many reviews praise the helpfulness and friendliness of employees, particularly in the garden and hardware departments, several customers express dissatisfaction with certain staff members who are perceived as unprofessional or inattentive. Delivery service is highlighted positively, with customers appreciating timely package arrivals. Communication appears to be a concern, with some experiences suggesting a lack of attentiveness from staff members. Overall, while many customers enjoy shopping here, issues with service consistency have been noted.
What Users Like The Most
- Wonderful Customer Service: I actually just had a packaged delivered here and it arrived way faster than anticipated.
- A big thank you to Joe from the Farm and Garden Department! He not only was pleasant, knowledgeable, and helpful...
- Brian at Ace Hardware provided invaluable recommendations for my DIY pond project.
- Great place for everything hardware. Employees were very helpful & kind when I purchased the wrong fitting, twice.
- The folks here have that mentality of 'Ace is the place of the helpful hardware man.'
What Users Like The Least
- The last 2 times I have been on the garden side, the same gentleman in the front is on his cell phone & seems as if he is on a personal call.
- I asked if I could use restroom. The young man who checked me out said 'no washrooms.'
Recommended Reviews
The last 2 times I have been on the garden side, the same gentleman in the front is on his cell phone & seems as if he is on a personal call. I waited a moment to see if he would assist me today, he remained on his call. He begrudgingly got off his call when I asked if I was bothering him. This will be last time I attempt to buy something at this store. Side note: the general side seems to be lovely & helpful. And another side note: I did call & speak with the manager following this review. He was very kind & respectful regarding my concerns.
Went and grabbed some nets and crab supplies to catch and release some crab on the beach. Most the crabs were babies and less than 5 inches but you lift rocks up there are a couple spots where the crabs are everywhere. The largest one we caught were 3 inches. Ace hardware deserves 5 stars because all the other shops around are way overpriced but Ace does good. Love you Ace!
Tonight 11/13/24 when I went in 2 men were at register. One on his cell ph, the other did not acknowledge me.
I spoke first, " hi can you tell me where to find..." theolder, ruder man pointed to another man.
I asked him about a product, and he did get me to what I needed.
Upon leaving, I asked if I could use restroom. The you man who checked me out said " no washrooms".
It was only then that the very unfriendly, old guy began to speak..." yeah no bathrooms". I cut him off saying the younger man had already informed me of this ridiculous "law".
I worked at an Ace for 19 years! This place does NOT inbody the " helpful hardware place" AT ALL!
The ONLY reason you got 2 stars was due to the 3rd employee who helped me get my item.
- 39 S Holladay Dr, Seaside, OR 97138
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Green Roof