Logo of Retex Roofing & Exteriors

Retex Roofing & Exteriors

  • 7608 Hull Street Rd N, Richmond, VA 23235
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Retex Roofing & Exteriors, we specialize in providing a comprehensive range of services designed to meet both residential and commercial needs. Located in Richmond, Virginia, we excel in roof vent installation, roof skylight installation, and gutter installation, among other offerings. Our versatility allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is recognized for its technical expertise and consistent quality of work.

We pride ourselves on our organization and attention to detail, which enables us to deliver durable, high-quality results that stand the test of time. Whether you are looking to enhance your home or maintain a commercial property, we are equipped to handle your project with the utmost reliability. Serving Richmond and the surrounding areas, we are committed to thorough project coordination, ensuring that even the most intricate jobs are completed seamlessly.

What people say about “Retex Roofing & Exteriors”?

The overall sentiment towards Retex Roofing is overwhelmingly positive, with many customers praising their professionalism, responsiveness, and quality of work. The communication throughout projects is frequently highlighted as a strong point, with customers appreciating timely updates and clear explanations. Delivery of services appears to be efficient, often completed on schedule and with great attention to detail. Customers express satisfaction with both the final results and the company's willingness to address concerns. However, one review indicates a significant issue regarding lingering problems after a service, which slightly clouds the otherwise positive feedback.

What Users Like The Most
  • The team was incredibly hardworking and respectful, and the quality of their work is top-notch.
  • Mark took his time explaining their services and process to us.
  • Communication was awesome. The crew was very respectful of property and cleanup was great.
  • The communication was excellent, and the project leads stayed in touch throughout the entirety of the process.
  • From start to finish their employees are professional, fair, and friendly.
What Users Like The Least
  • I paid them to fix a problem. They accepted my money, so I'm down $1200 with the same leak as before.
Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 86 reviews
5 stars
4 stars
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Show first:
Charles Williams
Aug 5, 2025

Retex did an excellent job replacing the roof on our 23-year old church. The roofing team, led by Freddy, was professional and conscientious. We would gladly recommend Retex to anyone considering having roofing work done.

Alex Haye
Aug 1, 2025

We needed someone to inspect our roof for storm damage after our neighbor's townhouse was struck by lightning. We didn't have any evidence of roof issues on our townhouse, but we wanted to be certain that we would not have any additional problems like water leaks in our attic. I tried to call at least 10 roofers on a Saturday, and Katelyn from Retex was the only person who got back to me that day. She was able to schedule John Gordon early Monday morning, and he inspected our roof for damage.

John was great to work with because he took the time to understand what had happened to our home, and then quickly and thoroughly looked at our roof and attic (as well as our neighbor's attic because she happened to be home!) He did not find any damage and, to my amazement, we were not charged for the inspection.

Aaren helped me get me a document summarizing the inspection that I was able to share with my insurance company and HOA. My experience with Retex was exceptional, and every person I worked with was prompt, kind, and professional. They are first on my list if I ever need a roofer in the future!

Allie Bowns
Jul 11, 2025

Retex recently replaced the siding and roof and installed new gutters for my home. They were fantastic to work with—professional, responsive, and efficient. The team was incredibly hardworking and respectful, and the quality of their work is top-notch. My home looks amazing, and I have received so many compliments from neighbors. The entire process was smooth from start to finish. I would absolutely recommend Retex to anyone looking for high quality work.

D.W. Good
Jul 8, 2025

I had Retex back out to my place today to inspect a job that I paid them to fix about 1 1/2 years ago. The warranty was expired so I knew basically everything thing the guy would say before he said it. The issue did not reappear before the warranty period so it's the customers burden. I paid them to fix a problem. They accepted my money, so I'm down $1200 with the same leak as before.

L K
Jul 2, 2025

We had a great experience with Retex Roofing! Mark and team delivered quality work at a great price. We were on a tight timeline to sell our home, and they got the job done quickly and professionally, keeping us updated along the way (Thank you, Iris!). They also accommodated us with a payment schedule, which made the whole process much less stressful.

They were thorough and respectful of our space, leaving the worksite completely clean. If you need a roofing company that’s reliable, affordable, and easy to work with, we highly recommend Retex Roofing!

J. Stewart Felvey
Jul 2, 2025

The Retex team was prompt, professional, and easy to work with. Pricing was very reasonable and the
workmanship was great.

Jan Sisson
Jun 19, 2025

We met with Mark Erickson and hired Retex to replace the siding, soffits, fascia and gutters on our home, and they did an amazing job! Mark took his time explaining their services and process to us. Mark Scarpino was our Project Manager. He had great communication with us throughout the project, and met with us afterward to ensure everything was to our satisfaction. The crews were always on time, worked hard in hot and humid weather, and cleaned up afterwards each day. Their attention to detail and pride in their workmanship really shows on our finished project!
The link they sent us to view the project progress photos was a very cool and much appreciated bonus! Everyone we worked with was professional and our home looks beautiful! We highly recommend their services! ⭐️⭐️⭐️⭐️⭐️

Alina White
Jun 9, 2025

We worked with Retex to replace our roof - our experience was so great we also worked with them to update the windows in our home. I especially appreciated their team’s attention to detail, communication, and respect for the shared spaces with our surrounding neighbors. We’ll definitely work with them in the future should the need arise.

Aleks S
May 22, 2025

Although I came across Retex Roofing just by checking roofing businesses on Google, my experience with them has been great. A professional, friendly and honest introduction to the company by Andy set a great tone for further discussion regarding a roof and gutters replacement. The quote I received was reasonable and it stood out among other vendors. Mark S , a project manager, made sure that the installation goes well and smooth. He did a great job informing me throughout the process and explaining about next steps in this project.
Overall, wonderful experience with Retex Roofing!

Mary Crawford
May 16, 2025

From start to finish, Re-Tex was professional, Caring and knowledge. My custom window looks beautiful! I could not be more pleased! Mark even continued to ask about my mother who is ill and hospitalized! I look forward to continuing to have them work on projects for my home.

J.R. Hammond
May 13, 2025

Mark was very professional and did a great job answering all of my questions! Will recommend to my business clients and return to him for future work!

Randolph Moore
May 6, 2025

We contacted Retex Roofing to assess our roof which had been giving us problems for a couple of years. They gave us an estimate for repairing the problem section as well as an estimate for replacing the entire roof. We decided to do the entire roof.

Scheduling was quick and the replacement was completed in one day. We also opted for Soffit venting which took an additional morning.

We are very pleased with their professionalism. Communication was awesome. The crew was very respectful of property and cleanup was great. Will definitely recommend them.

John Rorie
May 3, 2025

We were recommended Retex by our realtor and they pulled through tremendously. During the initial consultation we did not feel pressured or pushed in any direction; they were candid with us about materials and pricing and talked us through multiple quotes with different materials and scopes. Got it done when they said they would, no surprise fees, and they send you photos of the work and progress as it goes. Excellent experience and our roof and chimney cap are immensely improved thanks to their work.

Emil Carlson
May 2, 2025

Did everything quickly, on time and professionally for our roof replacement. From price quote to project coordination to job completion - all those involved did a great job! Would use them again

Patrick Fadden
Apr 30, 2025

Just had my 30+ year old roof and windows replaced by Retex and couldn’t have had a better experience. From the start the entire team is straight forward and transparent with the process. Their communication is phenomenal, providing timely updates throughout the entire project. I made known from day 1 my worry about damage to my garden and particularly my blueberry tree but the very first question the installation teams had on the morning of install was “where is the blueberry tree?” That meant a lot to me and gave me confidence that my concerns were being addressed effectively. I could tell the team took extra precautions when working around the tree with the roof and window insulation and no damage occurred to the tree! Would highly recommend!!

Blake Thompson
Apr 30, 2025

I was in need of a roof inspection before closing on our new home. Mark was very responsive and easy to coordinate with. The day of the inspection he was prompt, prepared, very knowledgeable and extremely helpful! His inspection was thorough and very informative, providing great insight into the condition of our roof and gave preventative maintenance advice to prolong it's useful life. Would definitely recommend Mark and Retex Roofing! I'll be reaching out to them again for my future needs!

Craig Rollyson
Apr 25, 2025

Highly recommend. I initially reached out to Retex to assist with an emergency temporary repair on my roof and they were able to come out in a very timely manner and completed quality work. I ended up using them for siding on my house and the crew did a fantastic job! The communication was excellent, and the project leads stayed in touch throughout the entirety of the process. Customer service was also great as Retex worked with me to make sure I was 100% satisfied with the end result.

Michelle Marshall
Apr 19, 2025

We used Retex for a new roof and couldn't be more pleased. They were extremely responsive throughout. Their pricing was very competitive. Overall, just a great company with which to deal and the new roof looks great!

Mark Rehrauer
Apr 18, 2025

Retex Roofing & Exteriors is the most professional company I have ever dealt with. From start to finish their employees are professional, fair, and friendly. They take their time to explain things and they are always punctual. I highly recommend this company.

Benjamin Clay
Apr 16, 2025

The team did a great job replacing the siding on my home. They informed me of any issues they found and resolved those issues before continuing their work. I highly recommend this company.

Bill Kersten
Apr 10, 2025

I’m not one to leave a lot of reviews, but I cannot recommend these guys enough, honestly!!! Mark E. was a huge help in evaluating the issues, explaining the options, and laying out next steps. He’s a wealth of knowledge and I knew we were in good hands right away. Mark went above and beyond working with us, even at odd hours, to get all the details finalized. Iris and her team were also a huge help with answering questions, getting things scheduled, and walking us through the installation process. Needless to say, we are thrilled with the finished product and cannot recommend Retex enough!

Connor Corkrin
Apr 9, 2025

Retex did a fantastic job replacing our windows.

Competitively priced and very professional throughout, can already feel the difference in our house and energy bill

Highly recommend them for window replacement in Richmond!

Reilly Beattie
Apr 9, 2025

We recently had Retex Roofing complete a repair on our 100+ year-old stucco home, and we couldn’t be more impressed with the entire experience.

From start to finish, the process was seamless. Iris made scheduling our appointment an absolute breeze—she was so friendly, helpful, and professional, one of the many reasons this turned out to be an outstanding experience.

We had the pleasure of working with Mark Erickson for the roof repair. He is extremely knowledgeable, efficient, so nice, and incredibly respectful of our home and the caveats that come with a 100 year old historic home. The quality of the repair is exceptional—the finished roof looks flawless and blends perfectly with the original structure. You’d never know any work had been done, which is exactly what we were hoping for!

From the original free onsite estimate, receiving the quote, invoicing, moving forward with the job, setting up the job date, and overall communication were all straightforward and so incredibly easy .

Retex Roofing made what could have been a complicated repair feel easy, smooth, and look incredible. We’re so grateful to Mark, Iris, and the entire team for their professionalism and care. Highly recommend!

Brenda Sites
Apr 3, 2025

This company did a fantastic job. The estimate was prompt, thorough, and absolutely no "sales pitch" stuff. Just the facts and figures. Their cleanup was extraordinarily good. I highly recommend this company.

Shawn Simmons
Apr 2, 2025

Great service! Communication was clear and tasks that where identified for repalce repair was completed. One everything was done additionally visit was made to go over any outstanding issue or hindsight that where missed. Thank you!

Andrew Hall
Mar 30, 2025

There was great communication from my first contact with Retex to the job completion. Their crew arrived on time, were very friendly and did a great job on my roof repair. I highly recommend Retex.

Nicholas Seetin
Mar 28, 2025

Great company- Mark S. was always in communication throughout the process, and the team worked hard (almost impossibly hard at times) to finish residing our house. They were very flexible in accommodating our needs and requests. The house looks amazing and I can highly recommend Retex if you're looking for quality siding work.

Renee Edwards
Mar 28, 2025

Very knowledgeable and professional staff. The guys arrived on time and got the job done. I would recommend Retex to my friends and family.

Taylor Epps
Mar 21, 2025

Retex Roofing came highly recommended to us and they did not disappoint! Mark Erickson was a phenomenal representative and point of contact for us. He was honest, personable, easy to talk to, and truly had our best interest in heart when helping us walk through different options of how to address our roofing concerns. Iris, another point of contact for us, was timely, caring, and diligent in her communication and oversight of our roofing repair. We couldn’t speak more highly of Retex Roofing and Mark and Iris in particular. Thank you both for going above and beyond. ☺️

MR Monteiro
Mar 13, 2025

Mark did a great all around job. Responded to phone call, got my quote within the day, as he promised, scheduled , and showed up on time for the repair.
Cleaned up and did a great job on my roofing trim.

Katie B
Mar 12, 2025

Retex Roofing has been a great company to work with. They are professional, very responsive and do high quality work. I was having an insurance issue with the roof of a rental house. Retex quickly completed the assessment, sent photos of the repairs needed and included items to be addressed when the roof would be replaced in the future. They completed the repairs within the week and sent photos. The cost was reasonable for the repairs done. I am very satisfied with the work and will use Retex when the roof needs to be replaced.

Mujo Ikanovic
Mar 3, 2025

Chris was very knowledgeable and honest when it came to my roof Inspection. Felt like he was on my side and not trying to gouge me with this and that. Definitely will go to Retex for any of my roofing needs in the future. It means everything to know your working with good people

David Broaddus
Feb 20, 2025

My experience was less than perfect.
Sales - good job I'd give a 4.9
Project management 3.5. Planning was lacking concerning product and dumpster placement. On the day of, the team lead was not there so communication was lacking until the project management arrived. The installation went ok, but I had a concern about the "smartvent" installation. The project management stated twice it was supposed be installed as it was. I followed up with smartvent who noted it wasn't their product. After researching I found they'd not installed the transitioning piece which left a void where bee's could nest or the shingles could break if stepped on. The sr project manager stepped in and had it corrected. So I give him a 4.5. All in all, the final product was good after I spent hours researching. Hence my 4 star rating
Unfortunately I lost my phone that had the photos and link to them.

Ruben Cantu
Feb 17, 2025

Retex has expertly replaced the roof on my shed and just last week replaced a bathroom vent that was leaking. The whole process, from getting an estimate to having the work done to coordinating everything through Iris, their most capable office admin was so smooth. I will definitely call on them if the need arises.

Chase Coppersmith
Feb 11, 2025

I've had Retex come out to the house for various things and they are always very profesional, friendly and helpful. Happy to recommend them to anyone

Dennis McKay
Feb 11, 2025

I am very satisfied with the quality of work, willingness to go the extra mile, and fair price! Retex is now in my phone contacts. Good people to work with and I would not hesitate to call again!

Eric W. Johnson
Feb 11, 2025

The repair crew came on time, found the problem and fixed it is a very short time. The estimate was based on a worse case. Since the repair was way less than the estimated, the final invoice was way less! Great work, great price! Thanks!

Matt Nelson
Feb 7, 2025

After a recent storm, I noticed a small leak on my roof. Retex responded immediately, quickly diagnosed the problem, and fixed it promptly. Their responsiveness and reliability are unmatched!

Will Sims
Feb 3, 2025

Excellent service and work. Detailed and smooth process - from assessing the job through completion. We’re very happy with our windows and doors!

will griffin
Jan 22, 2025

The Retex team did a great job on a roof for me. Left the job site clean and the roof looks awesome. They were also very accommodating on scheduling.

Sam Marks
Jan 15, 2025

The folks over at Retex are awesome! Came out quickly, did the job well and for a fair price. Would highly recommend!

Ann Mitchell
Dec 16, 2024

As a realtor, I know it can be hard to find contractors who are responsive and reliable. Retex was super easy to work with and offered great communication. This was a smaller job for them but I felt I was important and a priority. Retex was able to schedule my repair quickly, showed up on time, and worked diligently.

Matt Ho
Dec 5, 2024

Great work. Very smooth transaction. Answered all my questions.

I appreciate the communication and the timing of everything involved.

Highly recommended.

Carol Simpson
Nov 23, 2024

My better instincts must have been operating when I selected Retex to come give us a quote on a roof replacement. Before we got that far, it was fascinating to look at the roof from the viewpoint of a drone. Horrified to see the green stuff growing on the roof where shade is consistent, we knew we wanted this project done, and done quickly. We were also fascinated by their software used to give exact measurements.
We felt their quote was very reasonable, and okayed material and the job in general. They scheduled us about two weeks out. The only "negative" was that roofers like to start early in the morning, and the crew was exactly on time to demolish the existing roof. I left just after lunch time to avoid the machine gun effect associated with putting on a new roof. I came home several hours later, thinking I'd just have to hear some machine gun bursts, but lo, and behold, they had finished and done a great job of cleaning up. I don't understand the science, but we were able to get rid of the noisy attic fan and depend on their "ridge ventilation" which provides a more constant temperature for the attic with the movement of air. It isn't mechanical. I guess you could call it natural science. Throughout, everyone we met was very courteous and professional. We have absolutely no complaints, and we very much liked dealing with a home-based, family-owned company.

John Jolinski
Nov 18, 2024

I give Retex 5 stars because that is all that I’m allowed, otherwise I would go higher. I contacted Mark Erickson at Retex to get an estimate to repair our backyard storage shed after a large tree branch fell and speared the roof during a violent thunderstorm. Within 30 minutes, he arrived, assessed the damage and provided an estimate. A week later his crew arrived and replaced the damaged section in a little more than an hour. So pleased with the finished job and the professionalism his crew demonstrated. Thank you Retex. I’ve recommended your services to my friends and neighbors.

Amanda Crawford
Nov 15, 2024

Highly recommend Retex! I like the feeling of working with a local neighborhood company and not some big corporate conglomerate. We got several quotes for a new roof and Retex came in at a very reasonable price. The team from the sales, to roofing workers, to follow-up were all very friendly and professional. Mark was very upfront and honest about our options for add-ons, upgrades, etc. I never felt pressured or patronized into making a decision. They communicated consistently during the scheduling process and delivered on everything they said they would.

Darren Walters
Oct 18, 2024

Would give 6 stars if I could. Mark came out and gave and estimate and he was awesome; very professional, honest, and personable. They were also very understanding of my family’s situation, did everything they could to accommodate, and came out to get the job done a couple days after I signed off. Can’t say enough about this company and would definitely recommend them.

Michael Stafford
Oct 16, 2024

Retex Roofing is the best in the game! The team was very prompt getting to my issue and fixed my leak with extra attention to detail. Highly recommend Retex for any roofing needs.

Bill Shepherd
Oct 15, 2024

I contacted 3 metal roofing companies and decided after the quotes to go with Retex roofing. Andy Connor came out and measured and quoted standing seam metal roofing on 6 areas of my house. He is very professional and knowledgeable and explained the metal roofing and Retex process on installation. After agreeing to go with Retex Mark Scarpino the Project manager contacted me and came out and confirmed the scope of the project. Mark then contacted me and scheduled the work to meet our schedule. The workers for Retex are very professional and do a great job of cleaning up the job site each day. I had one minor issue with the install and contacted Mark and he promptly came out to that day and offered a solution. Retex is very professional and will insure you are totally happy with their work. I highly recommend them, and will call them when I need the main roof replaced in the future with asphalt shingles.

Mary Riddick
Sep 30, 2024

The need to purchase a new roof came quickly and unexpectedly. I could not have been happier with the team at Retex for walking me through the process, answering all of my questions, and completing the project in an expedient time frame. Would (and have!) recommend!

Brandon Prime
Sep 20, 2024

Purchasing windows or a new roof can be a daunting decision. There are so many decisions to make. Style, cost, durability, features, quality, and warranty. Then the worry can set in on whether you are being sold something you don’t need by a high-pressure salesman or paying for a brand name that adds little to quality.

Fortunately, I found Retex roofing through a referral. My wife and I have had the best end to end experience we could only imagine. We had two projects completed with this company. We had our roof replaced, and 14 windows replaced. Every employee was extremely friendly and professional and cared about the end result and customer experience. We have not had a single bad experience. Sales, install, billing, and even the owner have been a pleasure to work with. Some of the reasons to use Retex are:
Communication – Everyone communicates promptly and often. The company strives to never leave you uninformed. The status of an order, to when to expect crews, to what will happen in a rain delay is always described in detail. They are always fast to reply to messages as well.

Quality – Their workmanship is top notch. Our house looks refreshed and ready to withstand another 70 years. The materials they used were impeccable despite the amazing value provided. We can already feel the difference of the new windows!

Speed – They quote (in terms of time) conservatively and over-deliver. Even with a rain delay, this company had the work done faster than expected. Our roof was completed in a day as were the windows.

Value – We have seen quotes from much larger vendors. I do not believe those larger companies would have produced this quality of work for the great price we received with Retex. They carefully explain all your options, what each is for, and allow you to choose what is the right fit for you.

The bottom line, I will never choose another company to touch my windows or roof while I live in this area. Job well done!

Jonathan Jefferson
Sep 13, 2024

What an amazing company!!! From start to finish, this exterior overhaul of my home turned out fantastic. The patience and dedication to making sure any of my concerns were addressed immediately was absolutely astounding. I want to personally thank Mark Erickson for coming by and giving me multiple quotes for all the work I had done. And he was able to break each project down flawlessly, to make it easy to understand. I want to extend and personal thanks to the project manager Mark. He answered every phone call and addressed any concerns I had promptly he also checked in with me and was on site consistently throughout the entire project. I also appreciate this amazing company adjusting to my crazy swing shift work schedule, making sure I was able to be home while the work was being done. They were extremely accommodating in that aspect. If you're looking for quality work, fair pricing and timely work, along with a peace of mine that the job will be done right. Retex Roofing & Exteriors is your best option.

Thanks once again to everyone involved, I am a thoroughly happy customer and will be contacting you all again for any future projects or friends and family needs.

Sincerely

JONATHAN JEFFERSON

Lynne W
Sep 10, 2024

I would highly recommend this company. We used them to replace a roof and what I thought would be a stressful event turned out to be anything but. Aaren in the office was wonderful to work with. She answered all my questions and set us up with Chris who came out right away to give an estimate on the roof and answered all questions promptly. A letter of introduction came right after, and Iris was assigned as our PM. She was on the job site and kept us informed of everything going on. The two gentleman who replaced the roof were prompt, pleasant and completed the job in a day (although a long day for them). They cleaned up everything and you could not tell that they were even there, except for the beautiful new roof. Very happy with this company and their employees. Communication was top notch.

Jacob Jones
Sep 7, 2024

Retex recently put a new roof on my house and they did a great job from start to finish. The interaction with the salesman, follow-up with the project manager and communication during the job with the work crew and the office staff were all very prompt, professional and welcoming. The initial sales interaction was helpful and informative and was never pushy. The price they offered was very fair and proper given their reputation and the quality of their work. The quality of their work is excellent. They pay attention to all the details and are careful to leave the roof looking neat, trim and tidy. I'm very happy with how the color and look of the roof match up with the rest of the house. They were also very careful with cleanup after the job. They made it look like they were never even there (except, of course, for the beautiful new roof). The work crew was fast but never sloppy - they were done in two days. I'm very happy with their overall performance and will gladly recommend them to friends and family. Thank you Retex!

Clayton Morris
Sep 7, 2024

I am normally review averse as many companies utilize them in a way I don't agree with but, I was blown away by the service and quality of work I received and I had to make it easy for others to support this business. Mark showed up initially to help with a recent roof leak, was patient, transparent and I asked for him to quote a siding and gutter replacement that I had given up on getting taken care of because of a bad experience with another contractor. Scheduling was a breeze also with Iris, and Erin was helpful also in the main office line. The other Mark, managing the project, was equally communicative, transparent, and patient with all our questions. Both Marks even helped with some aesthetic decisions about color. My only complaint is they don't offer more home renovation services as it is very difficult to trust companies without a word of mouth recommendation and I have more Id like to get done. Thank you, also thanks to the people I didn't remember the names of throught this process!

Dave Mccannell
Sep 6, 2024

Our experience with Retex was excellent. Mark and the repair team were thorough and professional. The communications were stellar at all stages of the project to repair our roof. Workmanship was of top quality and it was evident that all the Retex folks we worked with were very focused on our satisfaction as customers. I highly recommend this firm!

Jarrett Johnson
Sep 5, 2024

After a heavy rain, I had a minor leak in the corner of my skylight. I called up Retex the next morning and they had someone out to look at it the next day. Mark came by and explained very clearly what he thought the problem was, and then went up and confirmed it. This demonstrated quickly that they knew what they were doing. A day later they came out, removed the skylight, replaced the old custom flashing with a flashing kit, and replaced the nearby shingles with a close color match, all before the next storm came through.

I'm very thankful for there quick professional service and affordable pricing!

Drew Clements
Sep 4, 2024

Keep being Great, Retex Roofing and Exteriors!!! Thank you for making a tough day one to be thankful for!

We had an oak tree hit our home recently. Mark and the team were on scene immediately, ready to assist!
We are safe and sound now all because of the fast acting and caring folks at Retex.

Erica Osimani
Aug 29, 2024

From the first phone call, the staff at Retex was friendly and very responsive. We requested a quote for a roof replacement and the addition of gutters to our house, and they were upfront with all costs associated with the project. They were able to get a team together for our project in a very quick timeframe, and we are so happy with the result! Highly recommend this company!

Christopher Bergin
Aug 24, 2024

We hired Retex to reside a portion of our house. During their work, they identified some termite damage (obviously not ideal). Retex let us know immediately, was able to repair the damage, and coordinated seamlessly with our pest guy. The entire time, Retex was incredibly responsive and transparent. The work was done quickly and professionally.

They did really excellent work. 10/10 would recommend.

Wayne West
Aug 24, 2024

Retex did an outstanding job replacing my roof. The project manager Iris was always keeping me up to date on progress. This company is a closeknit group of friends and family that truly sought my satisfaction. My 1953 recently purchased home had been a bit neglected by previous owners requiring obvious attention after a ceiling leak. During the roof replacement I requested an unused brick chimney be removed and roofed over plus the worn mortar cap and flue of a different chimney addressed. Retex was my one stop shop and each trade was superb. Pleasant certified workers were prompt at arriving during the 2 day (rain delayed) project. There were no surprises from beginning to end. I have only good things to say about Retex. There were no negatives.

Entity 1
Jul 29, 2024

Flawless process from Andy checking our leaking skylight to assembling a team quick to tarp off just in time for some serious rain. The skylight looks amazing. We will probably be in touch for the other 2 skylights not to mention other some work. Great job!

Emilian Gheorghe
Jul 29, 2024

It was very easy to work with Retex Roofing from very beginning. I had two estimates to replace my 22 years old roof before I called Retex. Mark Erickson gave me few options. I picked Retex and last Saturday at 6 AM their team was on my roof. We are living in a 87 years old house and they found few problems and they fixed everything on the spot. Job was done by 7 PM but they didn't go home before a very good clean up. We are very satisfied with the job done and I recommend Retex not just for the honest price, for quality too.

Matt Dorinsky
Jul 27, 2024

I’ve had two great experiences with Retex, including rewrapping about a dozen windows, repairing some roof flashing, and replacing 3 windows over the course of 2 years. The quality of work is always very high, though what impressed me the most was the customer service. They are transparent in pricing, thoughtful in their approach (even when it reduces the bill), prompt, courteous, and generally outstanding. Highly recommend.

Giselle Cardona
Jul 24, 2024

Great and fast service. Excellent work done at an affordable price. They work with you. I was in a rush to fix a roof leak before my closing day, and they got it done in just 1 day. It was a huge relief. I would recommend them 100%.

ESF
Jul 18, 2024

Excellent and Professional Service by Office Staff, Project/Site Managers, and On-Site Crew. Managers and Crew Supervisor were very attentive to customer expectations and concerns. Their entrance review of the roof replacement from inside to outside as well as the exit consultation provided the desired results for “Customer Satisfaction”. Lastly, staff was punctual and the job was well done not only from the owner’s perspective, but compliments from neighbors were made on the workmanship and wonderful appearance.

Jamie & Theresa Moore - Scarpo
Jul 18, 2024

They were on time, professional, and extremely nice. Communication was 100% and all repairs had photos that were sent to us. We would definitely use them in the future. Thank You

Mei Lin Lutz
Jul 15, 2024

I'm so glad I found Retex Roofing on Google and happy to say the excellent reviews are legit! Mark performed a free consult to assess the health of my roof this month and I appreciated his attention to detail and honest feedback. Two guys from their repair team came out on time as scheduled and got my roof collar fixed in like 15 mins! I am very impressed by how quickly and professionally Retex Roofing operates and apparently I have a 1 year warranty on what was performed.

Thanks Retex for taking care of my Roofing needs. I definitely plan to use you guys in the future as needed and will be recommending you guys to all my friends and family in the Richmond area!

M'Lissa M
Jul 13, 2024

The BEST experience we have ever had with any home improvement! Everyone at Retex is professional, knowledgeable, and wonderful to work with. Mark walked us through the entire roof replacement process, every step of the way from the consult to the final walk through.
We would recommend Retex to anyone even considering repairing or replacing a roof! They also do windows and siding!

Seth Schemahorn
Jul 12, 2024

I had Retex put on a new roof and do all new windows in my house. They showed up on time, were polite, great communication, and you could tell they have a really great system that handles everything so nothing falls through the cracks. There were a couple small problems with the windows where one showed up cracked and one was an incorrect size. They immediately did what was necessary to remedy it and a few weeks later those new windows showed up and got installed. They also did a pretty good job cleaning up after themselves. Would highly recommend them!

Joshua Perry
Jul 6, 2024

I was referred to Retex by a local inspector I know. During a bad storm, I noticed a leak in my roof and requested a quote that night. Andy came out the next day, located the leak, and temporarily fixed it to tide me over. He also removed a fallen branch, explained my options clearly, and provided a fair quote. Andy set clear expectations and delivered on everything he promised.

The crew had my entire roof repaired and replaced within a few hours, despite it being one of the hottest days of the year. From my experience, this company operates with honest communication and hard work. Working with Retex was great.

Troy Ross
Jul 1, 2024

Everything was great with Retex. From the initial contact with the sales team to project management. They were prompt and quick with installation of my siding. Whole job only took three days to complete. Removed old siding, wrapped the house and installed new vinyl siding. Would highly recommend.

Paul Horst
Jun 29, 2024

We were in need of a roof, gutters and downspouts replacement due to hail damage, so we began our market research in search of a company to do the job. Retex was actually a company recommended to us by a co-worker of my daughter, so we added them to our list to call for an estimate. That turned out to be one of the best recommendations I have ever received!!

Throughout the entire process...from our initial appointment with Josh through to the final inspection conducted by Mark S, the Retex Team's professionalism and commitment to customer support and service was evident every step of the way. Josh took the time to explain, in detail, the material and products that would be used for the project and a detailed explanation of his cost estimate and warranty provisions.
Josh was heavily involved with our insurance company, providing them with all the necessary information required to support the final replacement cost approval. And during the actual work, Mark S. (assigned as our Project Manager) was there to answer any questions or provide current status. He ensured we were never left in the dark.

The installation crew of roofing professionals that were assigned to our project were "spot-on" with all aspects of the work performed. They protected our landscape during the teardown and installation; they were very efficient in all aspects of the work process; they left my property in an orderly fashion after each day of the multi-day effort; and they ensured the final cleanup was done to perfection. And they did a fantastic job with the roof and gutter/downspout replacements...the new roof and gutter/downspouts look fantastic...(and no leaks)!

We highly recommend Retex Roofing and Exteriors for any of your roof replacement needs. Their webpage states that they (Katelyn and Josh) "built Retex on the fundamentals of integrity, education, and great customer care." Our experience with their company's work on our home would support this commitment!

Elsie Edmondson
Jun 26, 2024

I had received two estimates for a roofing job. One, for $6,500, basically a patching job, shingles on top of shingles. The second was $36,000 which still blows my mind. My granddaughter and her husband work for a company that maintains rental properties, single family homes and apartments. They recommended Retex. I was surprised to get an appointment for inspection/ estimate within a few days and even more surprised that the estimate wasn't a lot more than the patching job I had been quoted. Even better, Mike offered a finance arrangement that fit my circumstances perfectly. Within a few more days I had a lovely new roof. The crew was prompt and polite, finishing from demolition to clean up in one day. Even blew off the driveway. My neighbor was impressed enough to recommend Retex to his daughter and she recently contracted Retex for a major repair. I would not hesitate to recommend Retex for any of the work they do.

D. Seth Horton
Jun 21, 2024

A day before our open house, we accidentally cracked our sun roof. I called Retex, and after listening to the problem, the receptionist made us a high priority. First thing next morning, someone came out, gave me an estimate, and booked me for getting it fixed at noon that same day. Patrick came out on time and completed the job before our afternoon open house. The work was great, and the customer service was fantastic. We will use Retex again without hesitation and strongly recommend them to others. They Laurie literally saved the day.

Myrtle Henderson
Jun 21, 2024

My experience with RETEX was excellent. From my initial meeting with Andy (Sales) to the final process with Mark (PM).

The team of experts that removed and built my new roof were exceptional - courteous friendly, and not a nail or any others materials left behind after the job was completed.
There was no indication that I got a new roof installed with the exception of seeing the new roof. My entire experience from beginning to end was simply exceptional!!

Roof before and after

Thank you, RETEX for the pride that you put in your work and product.

Rating from 1 to 100, I’m giving them 110%

Yolanda Blue
Jun 17, 2024

Great overall experience with Retex Roofing and Exteriors. I had the roof maintenance package. Alpha, their employee was very professional, knowledgeable, and efficient. I Highly Recommend!

Bailey
Jun 12, 2024

We had siding and new windows done. Our home looks like a brand new home. They did an outstanding job! Mark the project manager made sure everything went smoothly during the entire project, if I had any questions, he answered them all.
The work is superior. They cleaned up afterwards left no debris. The estimate was reasonable, I would definitely use them again if needed.
If you’re looking to have your roof siding or windows done, I extremely recommend Retex. Give Josh a call!

Karen Mullins
May 19, 2024

Really happy with the new roof I got from Retex. The quote was fair and I chose them because I'd spoken at length with the owner Josh at the home show and he patiently explained why I couldn't keep my beloved slate. Tearing it all off was a long, hard day for the techs but they were inexhaustibly professional and two days later, the project manager Mark was thorough in ensuring the work had been done to specification. All around great experience.

Ryan L
May 7, 2024

Andy and John came out for a service call. They were extremely prompt, knowledable, and are my go-to guys for any roofing issues. I can't praise them and their work enough.

Alec Williams
May 6, 2024

Retex came out for an estimate on some gutter issues I’ve been having. They took a look at the roof and the gutters, gave a diagnosis and pointed me in the right direction for a service that they don’t currently provide. I appreciate the transparency and quick response time and when we have roofing repairs to do, I will be coming back to Retex!

A R
Apr 5, 2024

I called Retex Roofing & Exteriors and spoke with Iris! I called due to my 96 year old Grandmothers bedroom ceiling falling through (not to mention this all happened on her 96 birthday) :( due to a leaking roof, so needless to say we were frantic in finding a roofing company. I went to the Better Business Bureau website and found that Retex Roofing had a A+ rating and excellent reviews! I'm so happy that I called, they were professional, polite and promt and they also showed great empathy to my Grandmother and our situation. They were just overall what you hope to expect when you call someone for help! They were able to come out right away and we met with John! We were giving an estimate for a brand new roof that day, because basically it was time for a new roof, repairing it would have led to more issues in the future. They also were able to start that same week and we were informed of the process every step of the way by Josh! Who sent me pictures and a video of the roof while work was in progress. I really liked that feature! The roof was completed and what an excellent job from start to finish! If your in need for a roofing team please don't hesitate to call Retex Roofing and Exteriors!

Justin Reiff
Mar 28, 2024

I met a Retex sales associate at a networking meeting as I was just starting my own handyman/woodworking business. We exchanged business cards and Mark from Retex began sending smaller jobs they don’t do my way. I couldn’t have started my business without his help. He trusted me through a mutual friend and I treat all referrals he sends my way with the utmost care and diligence. Retex also recently did my new roof and did a fantastic job with excellent customer service and craftsmanship.

I am very appreciative of Retex roofing on many levels.

James Sprigler
Mar 27, 2024

The Retex crew was on time and provided a professional service. The crew was informative and answered all my questions without a fault. I appreciate that they were able to match the shingle with what I already had in the house. I no longer have any leaks and plan on using them for any future needs.

Scott Key
Mar 20, 2024

Really impressed by Retex from start to finish on our whole house window replacement. The crew worked 10.5 hours on day 1 to make sure all windows were secured prior to finishing them the next day. Excellent communication from the sales and project manager folks as well, plus they’re both named Mark, which makes it easy to remember! Great pricing and quality of work. I’ve worked with a number of contractors so I don’t say that lightly. Extremely well run operation.

Austin Kinneberg
Mar 18, 2024

Had a couple jobs done. I should have asked more questions about the various quotes. I was a little upset after having one leak fixed to having another leak spring up a couple of weeks after the work was done. I told the guy I wanted to have stuff done so they didn’t have to come out for a third time in the same year. I guess I didn’t select the right quote option because they seemed to have only fixed the leak. Now I have to find another company to take come and inspect. Not thrilled.

Retex is quick to get to work and slow to Billie send pictures which I found a little frustrating. Everyone there seemed nice and professional. Would recommend maybe expressing needs more clearly than I did and maybe having someone walk through the quotes after receiving them.

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  • 7608 Hull Street Rd N, Richmond, VA 23235
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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