- 10825 Midlothian Tpke, Richmond, VA 23235
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
About the Business
At Revival Restoration LLC, located in Richmond, Virginia, we pride ourselves on our versatility and technical expertise in handling both residential and commercial projects. Our comprehensive range of services includes roof replacement, emergency roof repair, roof maintenance, waterproofing, skylight repair, gutter installation, and gutter cleaning. This breadth allows us to manage complex projects seamlessly from start to finish, ensuring that every detail is meticulously attended to. Our organized and well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value for our clients.
We understand the importance of communication and project transparency, which is why we prioritize keeping our clients informed throughout every phase of their project. Whether you need a roof repaired or an entire roofing system replaced, we are equipped to meet your needs with reliability and precision, serving Mine Hill Township, NJ, and the surrounding regions.
What people say about “Revival Restoration LLC”?
{
"summary": "Customer feedback on Revival Restoration is mixed, with a significant number of positive experiences highlighting exceptional service, effective communication, and thoroughness in project management, particularly led by Bill Menoutis. Many reviews praise the company's ability to navigate insurance claims and deliver quality workmanship. However, several customers express frustration over communication lapses and service delays that led to significant inconveniences. Issues such as lack of updates on project status and poor handling of materials during installation have also been noted, indicating areas for improvement in customer engagement and service reliability.",
"liked": [
"Bill Menoutis is a master of resolving rejection from our insurance company and created a spectacular outcome for our roof recovery.",
"The crew did great work and cleaned up after completion better than I even expected.",
"Bill was always easily reachable by text, phone, and email.",
"Their professionalism, attention to detail, and clear communication made what could have been a stressful situation completely seamless.",
"The team arrived ahead of schedule and completed the job swiftly."
],
"disliked": [
"We were not kept informed of the status of our siding replacement; I had to contact them on a monthly basis for an update.",
"I’m forced to chase Sari around for answers regarding my project status.",
"These guys cut every corner they could while working on my house.",
"The delays and lack of communication are astounding.",
"I received an unwanted spam robocall
Recommended Reviews
Bill Menoutis is and has been a master of resolving rejection from our insurance company and took over and created an spectacular outcome of full coverage of our roof recovery when in fact our insurance offered us only a third of our roof replacement.!!!
Also throughout the all process Bill told us that every Monday he will keep in touch w us and Thad has happened as well. What a refreshing situation to witness not only Bill get a us full replacement, but also ethic and honorable behavior through the whole process .
Thank you Bill you are a shining star!!
I want to thank Revival Restoration for a job well done. Bill Menountis in particular. Our roof needed replacing due to hail damage and Bill answered all questions and concerns with professionalism, patience, and was a tremendous help from beginning to end. The crew did great work and cleaned up after completion better than I even expected. I would highly recommend this company for all your restoration needs.
Bill is a great salesman. It was after the sale that the service went down hill. We were not kept informed of the status of our siding replacement. I had to contact them on a monthly basis for an update. I understand supplier issues and weather delays but communication is key. There was no communication unless I initiated it. We started the process in November. The project did not start until April. The materials were to be unloaded on our paved driveway. Instead it was unloaded on our freshly sodded and seeded grass. Our contract included new shutters. The old shutters were put back on the house. This was brought to Bill's attention during the process. The shutters were never ordered. We waited another 3 weeks. The wrong size was ordered. Another 3 weeks for replacements to be delivered. The outside light was not working when the crew left after the first visit. We waited a week for someone to fix this. Before the job was completed, Bill sent a job completed letter to our insurance company. We were asked multiple times by Revival for final payment before the job was completed. I'm happy with the final project. The crew did good work. However, due to the process, I would not recommend.
- 10825 Midlothian Tpke, Richmond, VA 23235
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated