- 8725 Shelby St, Indianapolis, IN 46227
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
About the Business
What people say about “Restoration Builders of Indiana”?
Customer feedback is mixed regarding the services provided by the company. Many reviewers praised the professionalism and responsiveness of representatives, highlighting effective communication and thorough inspections. However, several customers expressed frustration over delays, unfulfilled promises, and inadequate repairs, which indicate significant issues with customer service and project management. The inconsistency in service quality has led to a polarized perception among clients, with some having very positive experiences while others faced severe complaints.
What Users Like The Most
- He is easy to contact and prompt in arriving.
- The communication that took place during all phases was excellent.
- I recommend them to everyone who has a roof problem!
- They were actually recommended by our insurance company, and we thought there would be fewer hassles.
- Everyone I worked with was very knowledgeable, helpful, and professional throughout the whole process.
What Users Like The Least
- They make promises then deliver subpar services and never respond.
- I contacted my insurance company to learn that they hadn't submitted the claim.
- We had to follow up multiple times and discovered multiple screws missing from the new gutters.
- It was very difficult getting them to accept ownership of the problem.
- The experience was a real pain.
Recommended Reviews
Me. Kevin Wood is an excellent representative for Rest. B. He is easy to contact and prompt in arriving. He explains what he needs to do to solve problems, and the cost. He really is very productive in his work.
Had Corey Kiger come to my home to look at wind damage from a tree. He was kind and seemed knowledgeable. After some time he wrote me up a quote to do the repair. I had him come back and walk through with my insurance adjuster. He even took a piece of my siding to get started on matching it for the repair. After it had been awhile and I followed up with him to see how things were going with my insurance company on negotiating the cost of the repairs. He told me to be patient the process with insurance could take awhile. After even more time I contacted my insurance company to learn that they had not received anything from him. I attempted to contact him numerous times via email and phone calls but received no response. Totally wild to get ghosted after all that time and work. Do not waste your time, they will waste yours.
Stay clear of this company!! They make promises then deliver subpar services and never respond. We had a new roof and gutters installed and they ripped the siding off our house were water damage/animal issues have happened. I reached out numerous times about repairs needing to be made and inspections to come check the work. They won’t come fix them, they just send threats. We are documenting everything, you do not want to go through this. All the employees that finally started to help us have left the company in the last 1.5 years because this place is backwards.
Company Locations
Branch Offices
- 8725 Shelby St, Indianapolis, IN 46227
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated