Logo of Restoration Builders of Indiana

Restoration Builders of Indiana - Indianapolis, IN

  • 8725 Shelby St, Indianapolis, IN 46227
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Restoration Builders of Indiana, we pride ourselves on our technical expertise and versatility in managing both residential and commercial projects. Located in Indianapolis, we specialize in a comprehensive range of services, including roof vent installation, skylight installation, gutter repair, tile roofing, and soffit installation. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that provide long-term value to our clients. We understand the intricacies involved in construction and repair, and we approach each project with a focus on thoroughness and reliability. Whether you need a simple repair or a complete installation, we are dedicated to executing every task with precision. Serving Indianapolis and surrounding regions, we are recognized for our industry-standard reliability and our ability to navigate the complexities of construction projects.

What people say about “Restoration Builders of Indiana”?

Customer feedback is mixed regarding the services provided by the company. Many reviewers praised the professionalism and responsiveness of representatives, highlighting effective communication and thorough inspections. However, several customers expressed frustration over delays, unfulfilled promises, and inadequate repairs, which indicate significant issues with customer service and project management. The inconsistency in service quality has led to a polarized perception among clients, with some having very positive experiences while others faced severe complaints.

What Users Like The Most

  • He is easy to contact and prompt in arriving.
  • The communication that took place during all phases was excellent.
  • I recommend them to everyone who has a roof problem!
  • They were actually recommended by our insurance company, and we thought there would be fewer hassles.
  • Everyone I worked with was very knowledgeable, helpful, and professional throughout the whole process.

What Users Like The Least

  • They make promises then deliver subpar services and never respond.
  • I contacted my insurance company to learn that they hadn't submitted the claim.
  • We had to follow up multiple times and discovered multiple screws missing from the new gutters.
  • It was very difficult getting them to accept ownership of the problem.
  • The experience was a real pain.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 23 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Peg rogers
Oct 7, 2024

Me. Kevin Wood is an excellent representative for Rest. B. He is easy to contact and prompt in arriving. He explains what he needs to do to solve problems, and the cost. He really is very productive in his work.

Kyle
Sep 28, 2023

Had Corey Kiger come to my home to look at wind damage from a tree. He was kind and seemed knowledgeable. After some time he wrote me up a quote to do the repair. I had him come back and walk through with my insurance adjuster. He even took a piece of my siding to get started on matching it for the repair. After it had been awhile and I followed up with him to see how things were going with my insurance company on negotiating the cost of the repairs. He told me to be patient the process with insurance could take awhile. After even more time I contacted my insurance company to learn that they had not received anything from him. I attempted to contact him numerous times via email and phone calls but received no response. Totally wild to get ghosted after all that time and work. Do not waste your time, they will waste yours.

Sabrina Hodge
May 25, 2023

Stay clear of this company!! They make promises then deliver subpar services and never respond. We had a new roof and gutters installed and they ripped the siding off our house were water damage/animal issues have happened. I reached out numerous times about repairs needing to be made and inspections to come check the work. They won’t come fix them, they just send threats. We are documenting everything, you do not want to go through this. All the employees that finally started to help us have left the company in the last 1.5 years because this place is backwards.

Jason Holt
Aug 18, 2022

Billy W. from Restoration Builders of Indiana was GREAT. He provided thorough inspections of my homes roof and gutters. He facilitated the replacement of the damaged items. I am VERY pleased with the work completed and the communication that took place during all phases. Thank you RBI!

bonita montgomery
Aug 11, 2022

Elbert Roofing did a great job on my roof repair. They were prompt, courteous, and cleaned up after themselves. I recommend them to everyone who has a roof problem!

Brent Stocksdale
Jun 29, 2022

John Benson inspected a series of roofs in a condominium complex for me. He was very thorough, and professional. The information he provided helped to secure funds from an insurance claim. The claims adjuster was very complementary of John’s professionalism. I highly recommend Restoration Builders

Louis Robertson
Apr 19, 2022

I was very impressed with the professional experience with the gentleman and his ability to explain to me the things I wasn't aware of and look forward to doing business with a company that I feel I can trust and would refer Billy to any of my friends and family in the future

Kelly Milburn
Jul 31, 2021

Tracy Heine came and did a full inspection after a hail storm. She was honest and descriptive of the findings. Went out of her way to make sure she was a available to meet the insurance inspector. Would definitely use again!! Thanks! Tracy!!

N McD
Jul 23, 2021

Matt Frederick with Restoration Builders is the man to speak to regarding your roofing needs. Fantastic gentleman and very responsive. Eager to take care of any additional needs after completion of the roof replacement.

After the roof replacement, we encountered an unprecedented hail storm. Matt was out the very next morning to double check the new roof was sill intact. It took no damage from the nearly softball sized hail. Trust Matt, he's your guy!

Kraegan Graves
Mar 30, 2021

Do not recommend. Booked them in June, they didn't come out to start the job until October. We understood it was a busy summer, and would be acceptable if the job was completed properly, but it wasn't. And, we're not convinced we weren't simply forgotten or left off a list, as we had to follow up multiple times. We've discovered multiple screws missing from the new gutters, some laying on the ground around our house, some just never installed where its clear screws should be. We've had water leaks and icicle issues because of this. They finally came to fix it within the last week, so we're hopeful the issue is over. We are given a discount on future roofing needs, but after our experience, we're going to spend the extra money and go with another crew. We also did not receive the gutter guards that we picked out. We were told we weren't charged for them, and they didn't show up on our estimate, so no loss other than we were certain per our initial consultation that they were included. Ultimately, our final total kept going up... from 9k to 11k to just under 13k and we're pretty upset that we received such poor work for such an expensive, lengthy process. The only pro was that they had an employee in our neighborhood who would be upfront with us and help us in emergency situations (like our original gutters falling off while we waited months for new ones), but he no longer works there. Worth mentioning that the staff they sent out all seemed nice. I don't think this was an intentional mess, but it was still a mess. Seems other customers are happy, but this is one of the worst experiences we've had since moving to Indy and buying a house.

Adam Shaffer
Mar 17, 2021

We have used Elbert twice now for our gutter or roofing needs, and have had great experiences in both situations.

Kassidi Smalley
Mar 8, 2021

As a first time home owner, I had no idea what to expect. Elbert Constructions team made the whole process a lot easier than I thought it could be. I would use them again, if I need any other work done on my home.

Michael Chenoweth
Mar 2, 2021

Elbert installed a TPO roof on our flat-roofed house. The work was done promptly, on schedule, and seems to have been completed in a professional manner. They replaced two skylights in the process and we are very pleased with their work.

foremangirl5
Mar 2, 2021

My roof was leaking and I couldn’t figure out what the issue was. Brad with Elbert saved the day. The service crew and the communication was excellent. I would recommend Elbert Construction any day of the week!

Robert Gajewski
Feb 25, 2021

We chose Elbert for both roofing & siding replacement after storm damage. They were actually recommended by our insurance company, and we thought there would be fewer hassles getting the jobs done within budget. Elbert did not disappoint, & we felt like we got more than what we bargained for. The workmanship & quality of materials was excellent. Representative Matthew Frederick was great to work with too... Very much in tune with our choices & expectations. I'd use Elbert again & again should my home remain in the path of hail storms, but we should be set for decades now.

Kim Purciful
Feb 24, 2021

We were very satisfied with the roof installation. It was completed in two days and looks fantastic. All of our concerns were addressed and the customer service by Don Harr and Monique was amazing. They were very patient while waiting for our mortgage company to release the funds also.

krista tarak
Feb 24, 2021

Elbert Construction came out to repair my roof after discovering a leak.
Everyone I worked with was very knowledgeable, helpful, and professional throughout the whole process. They did such a good job that I had them return to replace a sliding patio door for me as well. I would highly recommend using them!

Star Rose
Feb 24, 2021

The roofing job was perfect. Good job. Unfortunately one or more of the employees made marks on our vinyl siding in multiple places. Their attempts to remove the marks only enlarged the problem areas. It was very difficult... very difficult... getting them to accept ownership of the problem... and finally getting it resolved. It involved a good bit of manual labor for them to get the siding looking like it did before they started. That eventually happened, but the experience was a real pain. Had no problem arisen of their making I could have rated them 5 stars. I would not use them again. I am super-glad I had not paid the final amount owed until the job was satisfactorily completed.

Dave Hensley
Feb 24, 2021

Steve and Elbert worked directly with my insurance company and made my roof replacement easy as can be. Steve was very knowledgeable and the installers were efficient and did a fantastic job. I would highly recommend them!

John Ward
Feb 15, 2021

Lonnie Elie was my contact at Elbert. He is very professional, an excellent communicator, and he did an awesome job negotiating with my Insurance company. Highly recommend him and Elbert. Very satisfied with the work.

Scott Watkins
Feb 2, 2021

Have known the folks at Elbert for many years! After having been in the Industry many years, I could not figure out a leak on my home! They were responsive, helped me figure out the problem (which I was able to repair)!
The experience was so great - I work with them often now on problems I can’t figure out!

Cool Luke
Feb 2, 2021

Elbert installed a roof for on my mother's home. They were referred to us by a friend. They installed the roof in 1 day and it looks great. They were very professional from start to finish. Thanks Elbert!

Audrey Suiters
Feb 2, 2021

Elbert came out to inspect our roof, and were very honest. We were told there was storm damage in our area. Elbert did a full inspection and told us our roof was in great shape with no damage. We will definitely use Elbert in the future based on our first impression of them.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 8725 Shelby St, Indianapolis, IN 46227
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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