QXO - O'Fallon, MO
- 1285 W Terra Ln, O'Fallon, MO 63366
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “QXO”?
Customer feedback is mixed regarding the services provided by Beacon Building Products. While some reviews highlight excellent customer service and a positive experience with product selection and delivery, serious concerns arise from multiple instances of incorrect deliveries and safety issues with drivers. A notable complaint emphasized the risk posed by their drivers, which has led to a distrust in the company’s ability to ensure safe operations. Communication appears to lack consistency, with some customers expressing frustration over the absence of available management when issues arise.
What Users Like The Most
- The customer service at this place was great!
- I would recommend Roof Depot to anyone!!!! Their service is second to none.
- The guy unloading is pretty cool, very fast & easy to work with.
What Users Like The Least
- Had the delivery set up, the dumpster scheduled and the tear off and replace all set up. Beacon Building Products delivered the wrong products.
- Their drivers are incompetent and put the general public at risk.
- When calling Beacon they said they have no managers available whatsoever.
Recommended Reviews
Had my roof scheduled to be re-shingled. Had the delivery set up, the dumpster scheduled and the tear off and replace all set up. Beacon Building Products delivered the wrong products. Fortunately my contractor, Storm Guard, had to come out to check on something and they saw it was the wrong materials. We had to reschedule everything, and if it hadn't been caught, they would have installed the wrong shingles and would of had to rip them all off and replace. With weather the way it is in St Louis this time of year, mistakes like that can have a major effect on everyones schedules.
Their drivers are incompetent and put the general public at risk. Driver wasn’t looking and almost pulled out hitting my car. When calling Beacon they said they have no managers available whatsoever and that they couldn’t help hold their driver accountable. This company is a joke and I would never trust them to deliver products especially after seeing their truck ruining this guys yard before almost hitting me.
The customer service at this place was great! We were in, helped with siding decisions, paid, and left in under 30 minutes. I wish I could remember the guys name that helped us, he was EXCELLENT, so a huge thank you goes to him!!
137 locals recently requested a quote
Company Locations
Head Office
- 1285 W Terra Ln, O'Fallon, MO 63366
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
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